CONQUER Pros and Cons

Making calls quickly and efficiently and easily recording dispositions. Review collected by and hosted on G2.com.

Does not sync up with all report types when loading opportunities directly into the dialer. Review collected by and hosted on G2.com.

Customization

Customer Support

Ease of access

Efficiency Review collected by and hosted on G2.com.

Sometimes there are too many options, which can be confusing Review collected by and hosted on G2.com.

This is a pretty straightforward tool, BUT if an issue ever comes up their support team is quick and helpful in their response - one time they even hopped on a Zoom with me to help fix the issue. They are GREAT Review collected by and hosted on G2.com.

Sometimes I do have tech issues with Conquer but overall is a intuative and helpful tool Review collected by and hosted on G2.com.

The campaigns with conquor are great to get a lot of calls in. Review collected by and hosted on G2.com.

sometimes it will not pick up that someone answered and you wont be able to hear them right away but its rare. Review collected by and hosted on G2.com.

Conquer helps me know EXACTLY when to contact a client without overdoing it Review collected by and hosted on G2.com.

Haven't encountered anything I dislike yet Review collected by and hosted on G2.com.

I was astounded at how compassionate the customer service staff is and how quickly they were able to resolve my issue. I spoke with Alexis Lynn about an issue I was having with a predatory prospect. Alexis spoke with me, making me feel safe and reassured, and was able to have the number blocked near immediately.

In Short: Kind, Quick, with Satisfactory Results! Review collected by and hosted on G2.com.

Sometimes Dialsource can freeze but a quick refresh fixes this. Review collected by and hosted on G2.com.

Servicing from Amanda Aldrich and Automation - makes life so much easier on my sales staff. Review collected by and hosted on G2.com.

Email templates - wish we didn't have to switch out the template for each campaign. I would use that feature if that wasn't the case. Review collected by and hosted on G2.com.

Their team is top notch, competent, professional, and always going the extra mile. I often reference what they do to my own team as to how best handle customers and set our own Customer Service department up for success. Review collected by and hosted on G2.com.

Since we use Microsoft Dynamics sometimes it seems Salesforce clients may get a new update or feature before Dynamics customers. Review collected by and hosted on G2.com.

The service is wonderful. Alexis has helped me with two separate issues, both resulting in fixing the problem. Review collected by and hosted on G2.com.

Some of the same issues are reoccurring. Review collected by and hosted on G2.com.