CONQUER Features
What are the features of CONQUER?
Calling
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
Contacts
- Personalization
- Information Locater
- Record Prospect Data
Insights
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
Integrated Workflows
- Task Management
- Calls and Voice
- CRM Integration
Top Rated CONQUER Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
CONQUER Categories on G2
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Data Sourcing
Data Sourcing | Based on 26 CONQUER reviews. Compiles data from a breadth of either internal or external sources. | 87% (Based on 26 reviews) | |
Exporting & Sharing Data | Based on 19 CONQUER reviews. Enables user to communicate data by securely exporting and sharing it. | 88% (Based on 19 reviews) | |
Multi-Device Data Visualization | As reported in 24 CONQUER reviews. Allows users to view data visualizations on several devices. | 86% (Based on 24 reviews) | |
Interactive Dashboards | Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs. 30 reviewers of CONQUER have provided feedback on this feature. | 89% (Based on 30 reviews) | |
Data Segmentation | As reported in 27 CONQUER reviews. Enables user to segment customer or prospect data in meaningful ways such as by industry or region. | 88% (Based on 27 reviews) |
Predictive Analytics
Lead Scoring | Provides scores or rankings of each prospect based on the data provided. | Not enough data | |
Opportunity Scoring | Provides insights to determine which deals already in the pipeline have the best chance of closing. | Not enough data | |
Risk Analysis | Warns sales teams of accounts that may be at risk of being lost. | Not enough data | |
Live Forecasting | Provides live customer data so that sales organizations forecasts stay current. | Not enough data |
Sales Management
Live Pipeline Management | Based on 20 CONQUER reviews. Updates every time a change is made enabling users to trace a deal through the pipeline. | 82% (Based on 20 reviews) | |
Sales Gamification | As reported in 25 CONQUER reviews. Enables competition between a sales team by providing things like challenges and scoreboards. | 81% (Based on 25 reviews) | |
Account-Based Analytics | As reported in 26 CONQUER reviews. Provides insightful data at the account level to arm salespeople with the most relevant information possible. | 84% (Based on 26 reviews) | |
Activity Tracking | Enables sales managers to stay on top of their team activities by providing visibility into customer communication. 30 reviewers of CONQUER have provided feedback on this feature. | 87% (Based on 30 reviews) |
Training
Knowledge Base | Organizes knowledge from fellow sales representatives and other experienced employees for reference. | Not enough data | |
Coaching Materials | Offers content and training for new hires within the tool. | Not enough data | |
Playbook Creation | Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. | Not enough data | |
Video Record | Records users' practice or live pitches for future reference and improvement. | Not enough data |
Feedback
Review | Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement. | Not enough data | |
Scorecard | Provides a scorecard to display team and/or individual performance. | Not enough data | |
Coaching Card | Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. | Not enough data | |
Leaderboard | Projects team sales performance publicly to reward and motivate employees. | Not enough data | |
Real-Time Updates | Updates sales data in real-time so as to help teams remain close to their goals. | Not enough data | |
Notifications | Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction. | Not enough data | |
Competition | Motivates employees by creating time-sensitive competititons that drive performance. | Not enough data |
Basic Communication
Phone Calls | Enables users to place phone calls over the internet. | Not enough data | |
Video Calls | Enables users to place video calls over the internet. | Not enough data | |
Instant Messaging | Enables users to send instant messages over the internet. | Not enough data | |
Screen Sharing | Enables users to share screens over the internet. | Not enough data | |
Conference Calls | Enables multiple users to make phone or video calls over the internet at once. | Not enough data | |
Desk-to-Desk Calls | Enables users to contact one anothers through mobile phones and landlines. | Not enough data |
Advanced Features
Hold Music | Offers users the option to play music for contacts who are on hold. | Not enough data | |
Automated Attendants | Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. | Not enough data | |
VOiP Number | Offers users a unique number that can be dialed from anywhere. | Not enough data |
Access
Software Pairing | Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. | Not enough data | |
Browser Extension | Allows users to download the tool along as an extension to their browser of choice. | Not enough data | |
Individual Download | Requires users download the software on its own. | Not enough data |
Calling
Record Calls | Based on 56 CONQUER reviews. Records calls for future reference. | 89% (Based on 56 reviews) | |
Generate Location | As reported in 45 CONQUER reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up. | 84% (Based on 45 reviews) | |
Call Types | As reported in 55 CONQUER reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise. | 91% (Based on 55 reviews) | |
Click-to-Call | As reported in 61 CONQUER reviews. Gathers contacts from integrated tools, allowing users to call with one click. | 93% (Based on 61 reviews) |
Contacts
Personalization | Retains a log of extraneous contact information such as timezone and contact engagement. This feature was mentioned in 49 CONQUER reviews. | 88% (Based on 49 reviews) | |
Information Locater | Finds and opens saved contact information for reference at the time of a new call. 45 reviewers of CONQUER have provided feedback on this feature. | 86% (Based on 45 reviews) | |
Record Prospect Data | As reported in 47 CONQUER reviews. Allows users to denote which contacts they believe are prospective customers. | 87% (Based on 47 reviews) |
Insights
Notes | Allows users to take notes during or after the call for future reference. This feature was mentioned in 60 CONQUER reviews. | 93% (Based on 60 reviews) | |
Daily Summary | Delivers users a daily summary of activity. This feature was mentioned in 53 CONQUER reviews. | 86% (Based on 53 reviews) | |
Automated Voicemails | Based on 54 CONQUER reviews. Sends automated voicemails to prospective clients who fail to answer. | 86% (Based on 54 reviews) | |
Automated Emails | Based on 41 CONQUER reviews. Sends automated emails to increase engagement with prospective clients. | 82% (Based on 41 reviews) | |
Sorts Prospects | As reported in 43 CONQUER reviews. Organizes contacts based on probability of success. | 82% (Based on 43 reviews) |
Incentives
Triggers | Automatically recognizes achievements that should be added to the leaderboard. 17 reviewers of CONQUER have provided feedback on this feature. | 79% (Based on 17 reviews) | |
Leaderboards | Based on 21 CONQUER reviews and verified by the G2 Product R&D team. Highlights top-performing employees to publicly reward their achievements. | 85% (Based on 21 reviews) |
Personalization
Profiles | Creates user profiles similar to social media pages that display private or public statuses and updates. This feature was mentioned in 18 CONQUER reviews. | 79% (Based on 18 reviews) | |
Custom Reports | Based on 26 CONQUER reviews and verified by the G2 Product R&D team. Generates reports with customizable fields to further understand employee performance. | 87% (Based on 26 reviews) | |
Dashboards | Based on 27 CONQUER reviews and verified by the G2 Product R&D team. Visualizes individual and team insights such as new leads and outbound calls. | 86% (Based on 27 reviews) | |
Goal Setting | Based on 20 CONQUER reviews and verified by the G2 Product R&D team. Allows teams to set trackable goals within the tool. | 79% (Based on 20 reviews) |
Administrative
Integration | Based on 28 CONQUER reviews and verified by the G2 Product R&D team. Integrates with CRM and financial systems to help determine goals | 90% (Based on 28 reviews) | |
Employee Structure | Based on 21 CONQUER reviews and verified by the G2 Product R&D team. Organizes team members by roles, activities and objectives and weighs tasks by importance. | 79% (Based on 21 reviews) | |
Behavior Monitoring | Allows managers and administrators to peruse profiles and monitor employee behavior and performance. This feature was mentioned in 27 CONQUER reviews. | 88% (Based on 27 reviews) | |
Session Summary Notes | Based on 21 CONQUER reviews and verified by the G2 Product R&D team. Provide agents with notes or context information about a call. These notes can include information such as caller disposition or contact history. | 83% (Based on 21 reviews) | |
Administrator Access | Based on 18 CONQUER reviews and verified by the G2 Product R&D team. Manage call records and agent tasks through administrative features. Provide agents with guidance during live calls, and interrupt calls with call barging to ensure customer satisfaction, if necessary. | 80% (Based on 18 reviews) | |
Reporting & Dashboards | Based on 21 CONQUER reviews and verified by the G2 Product R&D team. Report on historical or real-time call center performance metrics, and access data through highly visual dashboards. | 81% (Based on 21 reviews) | |
Session Recording | Based on 20 CONQUER reviews and verified by the G2 Product R&D team. Keeps records of agent-customer sessions for purposes of coaching, quality assurance, or regulatory purposes. | 81% (Based on 20 reviews) | |
Agent Scheduling and Assignment | Based on 17 CONQUER reviews and verified by the G2 Product R&D team. Provides workforce management functions such as scheduling and vacations, team assignments, and areas of expertise. | 78% (Based on 17 reviews) |
Lead Facilitation
Customer-facing Chatbot | Offers a chatbot to initiate and carryout inital conversations with prospects and leads. | Not enough data | |
Lead Qualification | Automatically calculates which leads are the most likely to become a customer. | Not enough data | |
Lead Follow-up | Automatically contacts all leads. | Not enough data | |
Meeting Scheduling | Utilizes natural language processing to set up meetings. | Not enough data |
Organization
Opportunity and Pipeline Management | Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | Not enough data | |
Data Entry | Automates the entry of collected data. | Not enough data | |
Integrations / APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | Not enough data |
Performance Analysis
Coaching | Provides real-time coaching to sales representatives. | Not enough data | |
Peformance Tracking | Tracks and analyzes sales representative performance. | Not enough data |
Sales Analysis
ROI Forecasting | Measure return on investment and leverage data to predict profitability of future projects. | Not enough data | |
Sales Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. | Not enough data |
Integrated Workflows
Task Management | Based on 35 CONQUER reviews and verified by the G2 Product R&D team. Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete. | 83% (Based on 35 reviews) | |
Email Tracking/Automation | Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence. This feature was mentioned in 27 CONQUER reviews. | 75% (Based on 27 reviews) | |
Calls and Voice | Based on 37 CONQUER reviews and verified by the G2 Product R&D team. Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls. | 85% (Based on 37 reviews) | |
Other Outreach Options | As reported in 29 CONQUER reviews. Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more. | 75% (Based on 29 reviews) | |
CRM Integration | Based on 37 CONQUER reviews and verified by the G2 Product R&D team. Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach. | 92% (Based on 37 reviews) | |
Calendar | Integrates with calendar software so users can seamlessly schedule calls. | Not enough data | |
Shared Records | Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on. | Not enough data |
Repeatability and Reportability
Content Management | Based on 18 CONQUER reviews and verified by the G2 Product R&D team. Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc. | 92% (Based on 18 reviews) | |
Workflow Management | Based on 33 CONQUER reviews and verified by the G2 Product R&D team. Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems. | 90% (Based on 33 reviews) | |
Workflow Performance | Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members. This feature was mentioned in 33 CONQUER reviews. | 85% (Based on 33 reviews) | |
Sales Coaching and Insights | Based on 28 CONQUER reviews. Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints. | 81% (Based on 28 reviews) | |
Gamification | Provides gamifaction features to rank sales reps on performance | Not enough data |
Call Analytics
Call Recording | See feature definition | Records sales calls and facilitates playback | Not enough data |
Machine Learning | Utilizes machine learning technology to analyze recorded sales calls | Not enough data | |
Call Analysis | Analyzes or facilitates the analysis of recorded and stored sales calls for insight | Not enough data | |
Lead Qualification | Leverages analytics to qualify and score calls in real time | Not enough data |
Agent Performance Management
Customer Scoring | Leverages technology to rate or "read" recordings to determine the impact of sales calls | Not enough data | |
Speech-to-Text | Transcribes sales calls from speech to text | Not enough data | |
Artificial Intelligence | Utilizes artificial intelligence technology to discover insights within recorded sales calls | Not enough data |
Text Messaging
Bulk SMS | Enables users to send mass text message campaigns | Not enough data | |
Two-Way Text Messaging | Facilitates two-way text messaging to encourage consumer engagement and loyalty | Not enough data | |
Text Scheduler | Provides the ability to schedule single or bulk text messages to recipients on a specific date and time | Not enough data | |
Automatic Replies | Provides automatic text message replies to recipients | Not enough data | |
Automatic URL Shortening | Provides automatic URL shortening to use less characters via text | Not enough data | |
MMS Marketing | Sends out multimedia via text messages, such as coupons, pictures, and audio | Not enough data | |
Personalization | Offers features for personalizing text messages based on customer information or past behavior | Not enough data | |
Transactional SMS | Allows users to establish automated workflows and triggers to deliver transactional text messages | Not enough data |
Channels
Voice | Based on 19 CONQUER reviews and verified by the G2 Product R&D team. Provides voice call functionality. | 83% (Based on 19 reviews) | |
Social | Provides an interface for one or more social media channels. 12 reviewers of CONQUER have provided feedback on this feature. | 68% (Based on 12 reviews) | |
Web Chat | Includes or integrates with live chat initiaited from the company's web site. This feature was mentioned in 13 CONQUER reviews. | 65% (Based on 13 reviews) | |
Mobile SMS | Accepts contacts initiated through SMS or other mobile text functions. This feature was mentioned in 13 CONQUER reviews. | 69% (Based on 13 reviews) | |
Allows CSRs to receive and answer customer emails. 13 reviewers of CONQUER have provided feedback on this feature. | 65% (Based on 13 reviews) |
Functions
Session Routing | Based on 17 CONQUER reviews and verified by the G2 Product R&D team. Route calls to the most appropriate agent according to a series of factors, including the time of day, customer priority, IVR outcomes, and skill-based routing (SBR). Voicemails can be routed to agents during quiet call periods. | 82% (Based on 17 reviews) | |
Session Queuing | Based on 19 CONQUER reviews and verified by the G2 Product R&D team. Callers can be routed to a queue or placed on hold until an agent becomes available. | 84% (Based on 19 reviews) | |
Concurrent Calling | Based on 16 CONQUER reviews and verified by the G2 Product R&D team. Place a large or unlimited volume of calls simultaneously without diminishing the call quality. | 83% (Based on 16 reviews) | |
Speech Analytics | Based on 13 CONQUER reviews. Provides some level of analytics based on keywords and vocal tones. | 65% (Based on 13 reviews) | |
Auto Dialer | As reported in 10 CONQUER reviews. Has auto dialing or predictive dialing functions for outbound use. | 90% (Based on 10 reviews) | |
IVR | Includes an interactive phone menu. This feature was mentioned in 15 CONQUER reviews. | 91% (Based on 15 reviews) | |
Inbound Screen Pop | Based on 18 CONQUER reviews and verified by the G2 Product R&D team. Populates CSR's screen with available customer data. | 85% (Based on 18 reviews) | |
Persistent Data | Based on 16 CONQUER reviews and verified by the G2 Product R&D team. Maintains and shares information across channels and agents as the case progresses. | 85% (Based on 16 reviews) |
SMS Platform
Reporting | Provides pre-built or customizable performance reports | Not enough data | |
Automation | Automates tasks and features for added convenience | Not enough data | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding | Not enough data | |
Text-to-Landline | Text enables landline phones so users can receive text messages sent to an existing business number | Not enough data | |
Short Codes | Provides businesses with 5- to 6-digit short codes for running text marketing campaigns | Not enough data | |
API Integration | Facilitates the integration of text messaging into existing business applications through an SMS gateway API | Not enough data |
AI and Automation
Lead Prioritization | Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers. | Not enough data | |
Lead Scoring | Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage | Not enough data | |
Best Time of Day Scheduling | Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations | Not enough data | |
Buyer Intelligence | Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls. | Not enough data | |
Machine Learning | See feature definition | Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers
based on historical buyer behavior. | Not enough data |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text-to-Speech | Simulates human-like speech from text inputs. | Not enough data | |
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data |
Platform Basics - VoIP Providers
PBX systems, VoIP Softphone | Contains PBX & VoIP softphone that can be used within the VoIP business system. | Not enough data | |
Call Management | Manages incoming calls with features such as call forwarding, transferring, and routing. | Not enough data | |
Network monitoring | Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. | Not enough data | |
Integrations | Enables integrations with communication and CRM platforms. | Not enough data | |
Virtual PBX | Provides compatibility with both hosted and virtual PBX solutions. | Not enough data | |
SIP trunking services | Supports SIP trunking services for local and long-distance calls. | Not enough data |
