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Best Sales Analytics Software

Julie Jung
JJ
Researched and written by Julie Jung

Sales analytics software reports on CRM data to reveal sales insights and forecast future performance. Sales teams and managers use sales analytics to gain visibility into sales activities; locate high or under-performing salespeople, products, or communications; and forecast future sales numbers. Sales analytic insights can be used to improve sales strategies and implement a more predictable sales model. Sales analytics systems are usually implemented on top of sales force automation and other CRM systems and use existing data to reveal insights, though some serve as both the CRM system of record as well as the analytics tool.

Sales analytics products access data solely from sales tools, and their core functionality is to analyze sales information. Some companies opt to use business intelligence platforms and self-service business intelligence software instead, which can also provide companies insights into their data from a variety of other sources in addition to sales data.

To qualify for inclusion in the Sales Analytics category, a product must:

Automate and visualize sales pipelines with customizable stages, risk factors, and scoring methods
Report on the performance of salespeople, products, methods, and other available data
Forecast sales numbers based on pipeline factors

Best Sales Analytics Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
186 Listings in Sales Analytics Available
(23,219)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesforce Sales Cloud
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25% off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce Sales Cloud is the complete platform for Salesblazers, our community of sellers, sales leaders, and sales operations professionals, to grow sales and increase productivity. With the #1 AI C

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a suite of tools designed to manage and track sales leads, automate tasks, provide insights, and facilitate mobile work and organization.
    • Users frequently mention the platform's ability to centralize customer and lead information, its robust reporting tools, customizable dashboards, efficient lead management, and the ability to automate routine tasks, all of which help nurture relationships more effectively and streamline the sales process.
    • Users experienced issues with the platform's cost, particularly for smaller businesses, its complex and time-consuming initial setup and customization, slow data processing times, and the complexity of some features, such as the reporting tools, which can be difficult to navigate without proper training.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,674
    Features
    3,973
    Lead Management
    2,347
    Customizability
    2,232
    Customization
    2,179
    Cons
    Learning Curve
    2,246
    Missing Features
    1,474
    Expensive
    1,442
    Limitations
    1,410
    Limited Features
    1,329
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Data Segmentation
    Average: 8.5
    8.6
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce Sales Cloud is the complete platform for Salesblazers, our community of sellers, sales leaders, and sales operations professionals, to grow sales and increase productivity. With the #1 AI C

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a suite of tools designed to manage and track sales leads, automate tasks, provide insights, and facilitate mobile work and organization.
  • Users frequently mention the platform's ability to centralize customer and lead information, its robust reporting tools, customizable dashboards, efficient lead management, and the ability to automate routine tasks, all of which help nurture relationships more effectively and streamline the sales process.
  • Users experienced issues with the platform's cost, particularly for smaller businesses, its complex and time-consuming initial setup and customization, slow data processing times, and the complexity of some features, such as the reporting tools, which can be difficult to navigate without proper training.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,674
Features
3,973
Lead Management
2,347
Customizability
2,232
Customization
2,179
Cons
Learning Curve
2,246
Missing Features
1,474
Expensive
1,442
Limitations
1,410
Limited Features
1,329
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.6
Data Segmentation
Average: 8.5
8.6
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(12,208)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Sales Analytics software
View top Consulting Services for HubSpot Sales Hub
Save to My Lists
20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sales Hub is a tool designed to manage sales processes, track emails and calls, and provide insights on team performance and project numbers.
    • Reviewers appreciate the user-friendly interface, the ability to integrate with other platforms, the customizable dashboards, and the robust automation features that streamline sales processes and provide data-driven insights.
    • Users experienced issues with the initial setup and interface adaptation, frequent downtimes, problems with third-party integration, slow loading times, and limitations in customization and reporting functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,095
    Features
    672
    Helpful
    484
    Intuitive
    455
    Lead Management
    445
    Cons
    Missing Features
    431
    Limited Features
    336
    Learning Curve
    282
    Limited Customization
    191
    Expensive
    190
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Data Segmentation
    Average: 8.5
    8.2
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    804,639 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sales Hub is a tool designed to manage sales processes, track emails and calls, and provide insights on team performance and project numbers.
  • Reviewers appreciate the user-friendly interface, the ability to integrate with other platforms, the customizable dashboards, and the robust automation features that streamline sales processes and provide data-driven insights.
  • Users experienced issues with the initial setup and interface adaptation, frequent downtimes, problems with third-party integration, slow loading times, and limitations in customization and reporting functionality.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,095
Features
672
Helpful
484
Intuitive
455
Lead Management
445
Cons
Missing Features
431
Limited Features
336
Learning Curve
282
Limited Customization
191
Expensive
190
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.4
Data Segmentation
Average: 8.5
8.2
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.5
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
804,639 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®

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By Gong
(6,053)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Sales Analytics software
View top Consulting Services for Gong
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See More. Understand More. Win More. The Revenue Intelligence Platform (by Gong) transforms organizations with an accurate understanding of customer interactions to increase business efficiency, im

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 17% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gong is a tool that records and transcribes customer calls, providing AI-generated summaries and follow-up items to assist in sales and customer service.
    • Reviewers frequently mention the convenience of Gong's AI-driven summaries and the ability to review and share call transcripts, which aids in their efficiency and productivity.
    • Reviewers noted some issues with Gong's transcription accuracy, occasional difficulties in navigating the platform, and limitations in its integration with other software and platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gong Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    460
    Helpful
    441
    Call Recording
    355
    Recording
    276
    AI Summary
    252
    Cons
    Recording Issues
    151
    Call Issues
    150
    Accuracy Issues
    109
    AI Inaccuracy
    94
    Missing Features
    82
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gong features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Data Segmentation
    Average: 8.5
    8.5
    Opportunity Scoring
    Average: 8.3
    8.9
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gong
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @Gong_io
    7,620 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,695 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See More. Understand More. Win More. The Revenue Intelligence Platform (by Gong) transforms organizations with an accurate understanding of customer interactions to increase business efficiency, im

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 17% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gong is a tool that records and transcribes customer calls, providing AI-generated summaries and follow-up items to assist in sales and customer service.
  • Reviewers frequently mention the convenience of Gong's AI-driven summaries and the ability to review and share call transcripts, which aids in their efficiency and productivity.
  • Reviewers noted some issues with Gong's transcription accuracy, occasional difficulties in navigating the platform, and limitations in its integration with other software and platforms.
Gong Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
460
Helpful
441
Call Recording
355
Recording
276
AI Summary
252
Cons
Recording Issues
151
Call Issues
150
Accuracy Issues
109
AI Inaccuracy
94
Missing Features
82
Gong features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.6
Data Segmentation
Average: 8.5
8.5
Opportunity Scoring
Average: 8.3
8.9
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Gong
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@Gong_io
7,620 Twitter followers
LinkedIn® Page
www.linkedin.com
1,695 employees on LinkedIn®
(5,417)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a tool designed to streamline sales forecasting and pipeline management, integrating with platforms like Salesforce for seamless data synchronization.
    • Reviewers frequently mention Clari's user-friendly interface, robust analytics, and seamless integration with Salesforce, which enhances efficiency and data accuracy.
    • Users mentioned occasional issues with slow loading times, complex initial setup, and limitations in customization and dashboard development.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    600
    Features
    321
    Helpful
    273
    Salesforce Integration
    216
    Forecasting
    213
    Cons
    Missing Features
    146
    Limitations
    124
    Learning Curve
    107
    Limited Customization
    96
    Salesforce Integration
    88
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clari features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Data Segmentation
    Average: 8.5
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,161 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    851 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a tool designed to streamline sales forecasting and pipeline management, integrating with platforms like Salesforce for seamless data synchronization.
  • Reviewers frequently mention Clari's user-friendly interface, robust analytics, and seamless integration with Salesforce, which enhances efficiency and data accuracy.
  • Users mentioned occasional issues with slow loading times, complex initial setup, and limitations in customization and dashboard development.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
600
Features
321
Helpful
273
Salesforce Integration
216
Forecasting
213
Cons
Missing Features
146
Limitations
124
Learning Curve
107
Limited Customization
96
Salesforce Integration
88
Clari features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.5
Data Segmentation
Average: 8.5
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,161 Twitter followers
LinkedIn® Page
www.linkedin.com
851 employees on LinkedIn®
By SAP
(863)4.1 out of 5
7th Easiest To Use in Sales Analytics software
View top Consulting Services for SAP Sales Cloud
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Analytics
    40
    Features
    40
    Feature Richness
    33
    Integrations
    31
    Cons
    Learning Curve
    46
    Expensive
    29
    Slow Loading
    21
    Limited Customization
    18
    Slow Performance
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Data Segmentation
    Average: 8.5
    8.9
    Opportunity Scoring
    Average: 8.3
    9.1
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    301,846 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Analytics
40
Features
40
Feature Richness
33
Integrations
31
Cons
Learning Curve
46
Expensive
29
Slow Loading
21
Limited Customization
18
Slow Performance
16
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Data Segmentation
Average: 8.5
8.9
Opportunity Scoring
Average: 8.3
9.1
Interactive Dashboards
Average: 8.5
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,846 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
(2,296)4.3 out of 5
View top Consulting Services for Pipedrive
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30% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    382
    Features
    176
    Simple
    148
    Intuitive
    147
    Helpful
    143
    Cons
    Missing Features
    157
    Limited Features
    94
    Learning Curve
    82
    Expensive
    64
    Limited Customization
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Data Segmentation
    Average: 8.5
    7.7
    Opportunity Scoring
    Average: 8.3
    8.3
    Interactive Dashboards
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Pipedrive, left between February 2022 and May 2022.
    • Reviewers appreciate Pipedrive’s ease of use and setup, allowing users to recognize the benefits quickly, but some noted system updates can lead to glitches
    • Reviewers like the product’s ability to manage deals and track progression, although some have noted a desire for improvements in deal forecasting
    • Reviewers value the product’s ability to manage inbound and outbound leads, but some stated a desire for improved filtration among leads for increased organization
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    13,646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 25% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
382
Features
176
Simple
148
Intuitive
147
Helpful
143
Cons
Missing Features
157
Limited Features
94
Learning Curve
82
Expensive
64
Limited Customization
62
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
7.8
Data Segmentation
Average: 8.5
7.7
Opportunity Scoring
Average: 8.3
8.3
Interactive Dashboards
Average: 8.5
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Pipedrive, left between February 2022 and May 2022.
  • Reviewers appreciate Pipedrive’s ease of use and setup, allowing users to recognize the benefits quickly, but some noted system updates can lead to glitches
  • Reviewers like the product’s ability to manage deals and track progression, although some have noted a desire for improvements in deal forecasting
  • Reviewers value the product’s ability to manage inbound and outbound leads, but some stated a desire for improved filtration among leads for increased organization
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
13,646 Twitter followers
LinkedIn® Page
www.linkedin.com
966 employees on LinkedIn®
(4,114)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesloft
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    159
    Helpful
    159
    Automation
    138
    Time-saving
    118
    Cons
    Missing Features
    100
    Call Issues
    68
    Integration Issues
    60
    Limitations
    60
    Email Issues
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Data Segmentation
    Average: 8.5
    8.2
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
159
Helpful
159
Automation
138
Time-saving
118
Cons
Missing Features
100
Call Issues
68
Integration Issues
60
Limitations
60
Email Issues
57
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.0
Data Segmentation
Average: 8.5
8.2
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,796 Twitter followers
LinkedIn® Page
www.linkedin.com
1,253 employees on LinkedIn®
(1,621)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Sales Analytics software
View top Consulting Services for Close
Save to My Lists
20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM system designed for small teams, offering features such as call list management, opportunity workflows, and automated email sequences.
    • Users frequently mention the intuitive and clean interface, the efficient powerdialer function for outbound calls, and the ability to easily track opportunities and transcribe phone calls.
    • Users reported issues with the new version, such as problems with side by side scrolling, disappearing messages after responding from the inbox, and difficulties with the integration with Fathom.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    798
    Helpful
    443
    Features
    442
    Intuitive
    374
    Simple
    349
    Cons
    Missing Features
    278
    Call Issues
    195
    Limited Features
    150
    Lead Management
    98
    Limited Options
    95
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Data Segmentation
    Average: 8.5
    8.6
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM system designed for small teams, offering features such as call list management, opportunity workflows, and automated email sequences.
  • Users frequently mention the intuitive and clean interface, the efficient powerdialer function for outbound calls, and the ability to easily track opportunities and transcribe phone calls.
  • Users reported issues with the new version, such as problems with side by side scrolling, disappearing messages after responding from the inbox, and difficulties with the integration with Fathom.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
798
Helpful
443
Features
442
Intuitive
374
Simple
349
Cons
Missing Features
278
Call Issues
195
Limited Features
150
Lead Management
98
Limited Options
95
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.5
Data Segmentation
Average: 8.5
8.6
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,436 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(2,968)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Sales Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all your customer engagements across phone calls, video meetings, and email so your team hits their

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chorus by ZoomInfo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Helpful
    40
    AI Summary
    36
    Call Recording
    32
    Transcripts
    25
    Cons
    Call Issues
    17
    Recording Issues
    13
    Summary Quality
    13
    Missing Features
    11
    Accuracy Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chorus by ZoomInfo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Data Segmentation
    Average: 8.5
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all your customer engagements across phone calls, video meetings, and email so your team hits their

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
Chorus by ZoomInfo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Helpful
40
AI Summary
36
Call Recording
32
Transcripts
25
Cons
Call Issues
17
Recording Issues
13
Summary Quality
13
Missing Features
11
Accuracy Issues
10
Chorus by ZoomInfo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.5
Data Segmentation
Average: 8.5
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.5
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,726 Twitter followers
LinkedIn® Page
www.linkedin.com
4,268 employees on LinkedIn®
By Zoho
(486)4.6 out of 5
12th Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    200
    Simple
    94
    Features
    83
    User Interface
    76
    Intuitive
    75
    Cons
    Missing Features
    86
    Integration Issues
    52
    Limited Features
    47
    Limited Integrations
    44
    Limited Functionality
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Data Segmentation
    Average: 8.5
    7.7
    Opportunity Scoring
    Average: 8.3
    8.3
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
200
Simple
94
Features
83
User Interface
76
Intuitive
75
Cons
Missing Features
86
Integration Issues
52
Limited Features
47
Limited Integrations
44
Limited Functionality
36
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.2
Data Segmentation
Average: 8.5
7.7
Opportunity Scoring
Average: 8.3
8.3
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
(611)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BoostUp’s AI-powered Revenue Command Center equips sales organizations with the forecasting, sales coaching and deal inspection tools they need to deliver predictable and consistent growth. Revenue Co

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BoostUp.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    232
    Forecasting
    129
    Salesforce Integration
    112
    User Interface
    86
    Integrations
    75
    Cons
    Salesforce Integration
    52
    Limitations
    47
    Learning Curve
    36
    Integration Issues
    34
    Forecasting Issues
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BoostUp.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Data Segmentation
    Average: 8.5
    8.2
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Santa Clara, CA
    Twitter
    @BoostUp_ai
    82 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BoostUp’s AI-powered Revenue Command Center equips sales organizations with the forecasting, sales coaching and deal inspection tools they need to deliver predictable and consistent growth. Revenue Co

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 33% Enterprise
BoostUp.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
232
Forecasting
129
Salesforce Integration
112
User Interface
86
Integrations
75
Cons
Salesforce Integration
52
Limitations
47
Learning Curve
36
Integration Issues
34
Forecasting Issues
27
BoostUp.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.2
Data Segmentation
Average: 8.5
8.2
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
2018
HQ Location
Santa Clara, CA
Twitter
@BoostUp_ai
82 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
(788)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mi

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 45% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aviso is a sales forecasting and reporting solution that uses AI technology to provide detailed insights into sales performance and opportunities.
    • Users frequently mention the ease of use, the ability to provide detailed insights into sales performance, and the AI tools that simplify tasks and improve efficiency.
    • Reviewers mentioned issues with bugs, slow load times, inaccuracies in data, and a steep learning curve for understanding and interpreting the data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aviso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    213
    Forecasting
    134
    Helpful
    117
    Accuracy
    88
    Forecasting Ease
    86
    Cons
    Learning Curve
    62
    Slow Loading
    38
    Overwhelming
    33
    Information Overload
    32
    Limitations
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aviso features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Data Segmentation
    Average: 8.5
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Redwood City, CA
    Twitter
    @AvisoInc
    915 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mi

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 45% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aviso is a sales forecasting and reporting solution that uses AI technology to provide detailed insights into sales performance and opportunities.
  • Users frequently mention the ease of use, the ability to provide detailed insights into sales performance, and the AI tools that simplify tasks and improve efficiency.
  • Reviewers mentioned issues with bugs, slow load times, inaccuracies in data, and a steep learning curve for understanding and interpreting the data.
Aviso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
213
Forecasting
134
Helpful
117
Accuracy
88
Forecasting Ease
86
Cons
Learning Curve
62
Slow Loading
38
Overwhelming
33
Information Overload
32
Limitations
31
Aviso features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Data Segmentation
Average: 8.5
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
2014
HQ Location
Redwood City, CA
Twitter
@AvisoInc
915 Twitter followers
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage

    Users
    • Sales
    • Sales Executive
    Industries
    • Education Management
    • E-Learning
    Market Segment
    • 57% Mid-Market
    • 37% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesken is a call tracking tool that uses AI and ML to analyze sales calls and provide feedback for improvement.
    • Reviewers frequently mention the significant increase in productivity and sales, the detailed feedback provided for improvement, and the ease of use and implementation of the product.
    • Reviewers experienced issues with the transcription service and occasional problems with calls not getting connected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesken Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    37
    Ease of Use
    32
    Sales Improvement
    23
    Feedback Management
    21
    Automation
    18
    Cons
    Call Issues
    5
    Slow Performance
    5
    Recording Issues
    4
    Call Limitations
    2
    Difficult Learning
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesken features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Data Segmentation
    Average: 8.5
    9.8
    Opportunity Scoring
    Average: 8.3
    9.8
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesken
    Year Founded
    2018
    HQ Location
    New York, New York
    Twitter
    @SaleskenAi
    130 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage

Users
  • Sales
  • Sales Executive
Industries
  • Education Management
  • E-Learning
Market Segment
  • 57% Mid-Market
  • 37% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesken is a call tracking tool that uses AI and ML to analyze sales calls and provide feedback for improvement.
  • Reviewers frequently mention the significant increase in productivity and sales, the detailed feedback provided for improvement, and the ease of use and implementation of the product.
  • Reviewers experienced issues with the transcription service and occasional problems with calls not getting connected.
Salesken Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
37
Ease of Use
32
Sales Improvement
23
Feedback Management
21
Automation
18
Cons
Call Issues
5
Slow Performance
5
Recording Issues
4
Call Limitations
2
Difficult Learning
2
Salesken features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.7
Data Segmentation
Average: 8.5
9.8
Opportunity Scoring
Average: 8.3
9.8
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Salesken
Year Founded
2018
HQ Location
New York, New York
Twitter
@SaleskenAi
130 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
(752)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower yo

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jiminny Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    200
    Helpful
    198
    Call Recording
    165
    Recording
    126
    Transcripts
    95
    Cons
    Call Issues
    77
    Accuracy Issues
    64
    AI Inaccuracy
    58
    Poor Transcription
    42
    Missing Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jiminny features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Data Segmentation
    Average: 8.5
    8.0
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jiminny
    Company Website
    Year Founded
    2016
    HQ Location
    London, England
    Twitter
    @JiminnyInc
    398 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower yo

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 33% Small-Business
Jiminny Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
200
Helpful
198
Call Recording
165
Recording
126
Transcripts
95
Cons
Call Issues
77
Accuracy Issues
64
AI Inaccuracy
58
Poor Transcription
42
Missing Features
30
Jiminny features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.2
Data Segmentation
Average: 8.5
8.0
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Jiminny
Company Website
Year Founded
2016
HQ Location
London, England
Twitter
@JiminnyInc
398 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
(1,200)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    297
    Helpful
    152
    Features
    142
    Customer Support
    129
    Contact Management
    109
    Cons
    Missing Features
    147
    Limited Features
    87
    Learning Curve
    60
    Limited Functionality
    53
    Email Management
    51
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Data Segmentation
    Average: 8.5
    7.7
    Opportunity Scoring
    Average: 8.3
    8.3
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,819 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
297
Helpful
152
Features
142
Customer Support
129
Contact Management
109
Cons
Missing Features
147
Limited Features
87
Learning Curve
60
Limited Functionality
53
Email Management
51
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
7.9
Data Segmentation
Average: 8.5
7.7
Opportunity Scoring
Average: 8.3
8.3
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,819 Twitter followers
LinkedIn® Page
www.linkedin.com
1,126 employees on LinkedIn®

Learn More About Sales Analytics Software

What is Sales Analytics Software?

Sales analytics software estimates the likelihood of sales outcomes using algorithms based on existing CRM software data. In other words, sales analytics tools are meant to simplify sales forecasting and present predictive sales data in the form of statistical datasets and reports. Data is collected, modeled, analyzed, and then deployed within the tool in a readable manner that sales teams can filter and analyze. One of the major perks of sales analytics software is the ability to automate sales pipeline pattern tracking, eliminating the time-consuming task of tracking this data manually via spreadsheets. In terms of forecasting, teams can analyze pipeline activity over a period of time and compare multiple forecast models without the hassle of manually building a report.

Key Benefits of Sales Analytics Software

  • View sales data in a variety of different ways
  • Improve sales forecasting
  • Evaluate sales performance more precisely
  • Identify challenges encountered by your sales team
  • Manage your sales pipeline and solve problems before they arise


Why Use Sales Analytics Software?

This type of tool ultimately helps sales teams make more successful decisions. It also helps teams analyze their overall sales process and recognize better sales opportunities. Compiled datasets can be used to examine pipeline insights in an effort to understand where sales are being lost, which industries generate the most success, and which sales tactics are most effective. While this feature is the lifeblood of the tool, there are a few other reasons to implement a sales analytics software:

More quick wins — Sales analytics help visualize sales projects and cross-selling opportunities that are considered easy to win based on forecasting patterns and pipeline location. This data helps sales teams prioritize projects that are most likely to make it through to the end of the pipeline and ultimately become a customer. The datasets also visualize the potential for risky sales, allowing managers to spend more time planning and analyzing the correct pathway to a win.

Team analytics — Not only do sales analytics tools help visualize sales data, but they also measure team analytics. Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall. Sales gamification software can typically be integrated with sales analytics software for additional team motivation.

Integrations — Sales analytics solutions easily integrate with other types of sales software offerings. By integrating with other sales software tools, you will also likely be able to simplify the workflow of your sales team. Rather than having several different tools open at a time, all of the information from all of your software will be accessible from one spot.


Who Uses Sales Analytics Software?

Sales analytics software is, unsurprisingly, a big asset to sales teams as a whole. Depending on the department, the tool is helpful in a variety of ways:

Sales representatives — Sales teams use sales analytics tools for forecasting sales outcomes, which efficiently helps with prioritizing easy versus difficult sales projects and helps measure the potential of closing sales.

Sales operations — Sales representatives often use sales analytics on their own, but sales operations teams help representatives filter and understand the effectiveness of particular datasets and help convey project success, where needed. The goal of sales operations teams is to help representatives focus on selling, so operations teams typically handle the project management and training with the tool depending on the experience representatives have with understanding the datasets involved.

Sales managers — Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall.


Sales Analytics Software Features

Dashboards — Sales analytics tools differ in the type and customizability of their dashboards. Some products offer dashboards that are highly dynamic, allowing you to view data in a large number of ways by segmenting information. Others have dashboards that are more static, so sales teams cannot customize them. These options are often less expensive and typically easier for sales representatives to manage.

Forecasting analytics — Forecasting analytics alleviates human error by automating forecasting predictions and eliminating the need for modeling manually via spreadsheets. The forecasting features provide informative datasets in a visual format to help sales teams predict sales outcomes.

Mobile capabilities — Sales teams, especially outside sales teams, are often on the go and rely on mobile phones to take care of a lot of their sales functions. Many solutions offer dataset visualization across multiple platforms, including mobile.

Lead analytics — A beneficial use for sales analytics software is predictive lead scoring, which identifies trends in the customer pipeline and uses these trends to predict how far along a lead is in the pipeline. This allows sales teams to qualify and prioritize opportunities based on which leads are most likely to close. This feature works similarly, and can be integrated with, sales intelligence software.