Bigin by Zoho CRM Reviews & Product Details

One of the best things about Bigin by Zoho CRM is its simplicity and ease of use, making it perfect for small businesses that need a powerful yet lightweight CRM. Unlike more complex platforms, Bigin offers a clean, intuitive interface that lets users manage their sales pipeline effortlessly without a steep learning curve. Review collected by and hosted on G2.com.

While Bigin by Zoho CRM is a great tool for small businesses, there are a few areas that could be improved: limited customization and better third-party integrations. Review collected by and hosted on G2.com.

Very well designed CRM, great visually too Review collected by and hosted on G2.com.

The limitations on records is too low and doe's not scale well. It should increase withthe number of users (considering you are paying for it) as the 100k gets diluted so quickly when that becomes shared with multiple users. Your essentially paying for another seat with zero added benefit for the cost.

The IMAP limitation to one per user is absurd too. For any organization with multiple sending domains this is a huge isssue. Other CRMs understand this and it is something ZOHO should change. Review collected by and hosted on G2.com.

The most helpful aspect of Bigin CRM by Zoho that we liked is its simplicity and focus on small businesses or teams with straightforward CRM needs. In our reasoning behind using this tool we liked:

- Easy Setup and Use: Intuitive interface with minimal learning curve.

- Pipeline Management: Visual, customizable pipelines to track sales, deals, or projects effectively.

- Integration: Works seamlessly with other Zoho apps and popular tools like Google Workspace and Microsoft 365.

- Affordability: Budget-friendly plans tailored for small businesses.

- Mobile-Friendly: Robust mobile app for managing tasks on the go.

Its primary strength lies in offering powerful CRM features without overwhelming users, making it ideal for those new to CRM or with uncomplicated requirements. Review collected by and hosted on G2.com.

Mobile interface could be better. Also it would be good to add a lead rather than go straight to adding a contact. Review collected by and hosted on G2.com.

We have been using Bigin for a couple of months now. We work in sales and Bigin makes it so easy to track our sales and leads.

We use it everyday and it is such an easy way to add contacts and keep in touch with customers. Review collected by and hosted on G2.com.

There isn't anything i dislike about Bigin, I think it's a great way of keeping track of sales. Review collected by and hosted on G2.com.

Recently started using this and its been a smooth ride. Easy to use interface, Easy to customize fields, Automations in place, Perfect start for a SME to start digitizing and automating work. So much of ease to quickly onboard the work. Affordable pricing. Recommend it to everyone. Review collected by and hosted on G2.com.

Not much, but would love to have module to create quotations. Review collected by and hosted on G2.com.

I love Bigin because it is NOT complex in the slightest. I actually love it's simplicity and clean UI. It's so easy to integrate too. I've used other CRMs with multiple bells and whistles but I've always been put off using them consistently. Since I came across Bigin and started using it, I actually want to use it daily and see my pipeline grow. One thing is for sure I will be telling other people who struggle to adopt CRMs to give Bigin a try. I'm glad I came across it. Review collected by and hosted on G2.com.

As of now, I would have loved for my emails I send via Bigin to be visisble in gmail sent folder too. Review collected by and hosted on G2.com.

SUPER EASY to use...to figure out. My favorite is that you have 10+ custom fields to customize the contact info you require. It's easy to import/export. Creating lists to export, custom views... OVERALL it's pretty amazing and it's perfect for the small business. Review collected by and hosted on G2.com.

The dashboard is strictly for business forecasting. I haven't been able to set it up where I can see my meeting schedule or client follow-up. Review collected by and hosted on G2.com.

It's a Best CRM and very Good for maintaining records Review collected by and hosted on G2.com.

Zoho Bigin is an excellent CRM for small businesses! It is simple, intuitive, and packed with useful features that help streamline sales and customer management. The visual pipeline management makes it easy to track deals, while the automation tools save a lot of time on repetitive tasks. Review collected by and hosted on G2.com.

Simple to use and set up. For transactional business, the triggers, email delviery, traceability, and overall user interface will drive busienss, pipelines, and closings. Review collected by and hosted on G2.com.

Well, we are comparing it to other services, and the trial period is a bit short. Review collected by and hosted on G2.com.

It's affordable, and it offers CRM and Helpdesk functionality in one product, which is a great deal for a small team. Additionally, it's pretty simple to use. I use it on a daily basis, and it's been working just great for me. Review collected by and hosted on G2.com.

I experience consistent issue with my Bigin - Mailchimp integration. Once I set up my MC - Bigin integration, it keeps breaking once in a while. And even though the Bigin team is being supportive, it breaks consistency in my marketing activites. Review collected by and hosted on G2.com.