--- title: Bigin by Zoho CRM Reviews meta_title: 'Bigin by Zoho CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 850 reviews by the users' company size, role or industry to find out how Bigin by Zoho CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 850 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bigin by Zoho CRM Reviews **Vendor:** Zoho **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 850 ## About Bigin by Zoho CRM Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively. ## Bigin by Zoho CRM Pros & Cons **What users like:** - Users value the **ease of use** of Bigin by Zoho CRM, making it simple to implement and manage. (256 reviews) - Users commend Bigin by Zoho CRM for its **simplicity and ease of use** , making it ideal for small businesses. (125 reviews) - Users praise the **intuitive design** of Bigin by Zoho CRM, highlighting its simplicity and ease of navigation. (107 reviews) - Users value the **simplicity** of Bigin by Zoho CRM, finding it easy to use and set up for small businesses. (103 reviews) - Users value the **ease of use and excellent reporting** in Bigin by Zoho CRM, enhancing their management efficiency. (87 reviews) - Users value the **affordability** of Bigin by Zoho CRM, appreciating its cost-effective solutions for their business needs. (81 reviews) - Easy Setup (77 reviews) - Users love the **fantastic user interface** of Bigin by Zoho CRM, which is simple and intuitive to navigate. (73 reviews) - User-Friendly (72 reviews) - Helpful (69 reviews) **What users dislike:** - Users experience **missing features** in Bigin, such as limited automations and reporting capabilities compared to desktop. (81 reviews) - Users note the **limited features** of Bigin by Zoho CRM, wishing for more integrations and advanced functionalities. (75 reviews) - Users face **integration issues** with Bigin, particularly with field mapping and limited functionality when scaling up. (63 reviews) - Users note that **customization is limited** in Bigin, lacking fields and advanced features found in full CRMs. (63 reviews) - Users face **limited integrations** in Bigin by Zoho CRM, hindering connectivity with other essential applications. (43 reviews) - Users find the **limited functionality** of Bigin by Zoho CRM restrictive, impacting automation and pipeline management. (31 reviews) - Reporting Issues (31 reviews) - Learning Curve (26 reviews) - Limited Reporting (22 reviews) - Tool Limitations (22 reviews) ## Bigin by Zoho CRM Reviews ### 1. Unmatched Value: Clean, Easy CRM with Pipelines, Email Integration, and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Bigin by Zoho CRM?** The value for money is unmatched. You get pipeline management, contact tracking, email integration, and workflow automation without the bloated price tag of something like Salesforce or HubSpot. The interface is clean and easy to adopt — no lengthy onboarding needed. **What do you dislike about Bigin by Zoho CRM?** Some of the more advanced features you'd find in enterprise CRMs aren't there, but honestly that's the tradeoff for the price. For what we need, it more than delivers. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We needed a proper CRM without the overhead costs that come with most platforms. Bigin lets us stay organized, manage our pipeline, and keep the team aligned — all without breaking the budget. For cost-conscious small businesses, it's hard to beat. ### 2. Easy-to-Use Interface with Robust Admin Control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Bigin by Zoho CRM?** The interface is easy to use, but the settings are robust, giving admins a lot of control. It's simple structure is perfect for our small team, not needing constant upgrades and new additions. **What do you dislike about Bigin by Zoho CRM?** It can be a bit 'upgrade' heavy, where certain things require an upgrade or an additional cost. For example, the meeting pages are a fantastic benefit but you can only get one until you get to a much pricier plan, or if you purchase them separately. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin is replacing Hubspot for our small team, because it was too complex and expensive for what we need. It's simplifying our CRM workflows by forcing the workflow into a Pipeline model, and consolidating our contacts into companies. ### 3. Simple and Quick to Understand **Rating:** 4.5/5.0 stars **Reviewed by:** Zino V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Bigin by Zoho CRM?** It’s a simple system and quick to understand. **What do you dislike about Bigin by Zoho CRM?** Maybe you could add a few more trails, or explain more clearly how the system works. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We don’t have any system in place right now, and this is better for us because it improves our workflow and keeps our information more organized. ### 4. Crystal-Clear Deal Tracking with a Visual Drag-and-Drop Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket K. | Trade Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Bigin by Zoho CRM?** Visual Pipeline: The drag-and-drop deal board makes it very clear where your money is. You can see exactly which deals are "Pending," "Proposal Sent," or "Closed" at a glance. **What do you dislike about Bigin by Zoho CRM?** Bigin is designed to be "plug-and-play," which means it is rigid. If your business has a very unique or complex workflow, you might find that you can't change certain fields or layouts to match your exact needs. You are essentially forced to work the "Bigin way." **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Data Fragmentation: Instead of customer details being scattered across WhatsApp, emails, and handwritten notes, Bigin centralizes everything into one "single source of truth." ### 5. Effortless CRM for Small Teams with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Gourav B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Bigin by Zoho CRM?** Bigin by Zoho CRM offers a clean, intuitive, and lightweight CRM experience — perfect for small and growing teams. The pipeline view makes tracking deals effortless, and the mobile app keeps everything accessible on the go. I also like how easily it integrates with email, WhatsApp, and Zoho ecosystem tools, which saves time and reduces manual effort. Setup is quick, automation is simple to configure, and overall, it helps maintain a structured sales process without feeling complex like full-scale CRMs. **What do you dislike about Bigin by Zoho CRM?** While Bigin is great for simplicity, it could use a few more advanced reporting and workflow customization options. The integrations with third-party tools outside the Zoho suite are somewhat limited, and sometimes the mobile notifications are delayed. Adding more flexibility in automation triggers and dashboards would make it even better for fast-scaling teams. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin helps us organize and track our entire sales pipeline from initial inquiry to project closure in one place. Earlier, managing leads and follow-ups through spreadsheets and WhatsApp messages often led to missed opportunities and poor visibility. With Bigin, we now have a clear overview of every deal, stage, and task — improving response time, accountability, and conversion rates. Its automation and reminders ensure timely follow-ups, and the mobile app helps our on-field sales team stay updated in real time. Overall, it has streamlined our client management and helped us close deals faster with better coordination. ### 6. Affordable, Easy to Use, and Smooth with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Bigin by Zoho CRM?** It’s cheap and very easy to use. I think it’s a great option for new businesses. Integrates with all the needed tools. Smooth performance. support is great when needed. **What do you dislike about Bigin by Zoho CRM?** I don’t know whether it has any AI features yet. Maybe I just haven’t tried them. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Lead capturing and nuturing. Great software to handle your sales pipeline. ### 7. Super Friendly, Intuitive, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra P. | BDC admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Bigin by Zoho CRM?** I like how easy it is to use, and the interface is super friendly and intuitive. **What do you dislike about Bigin by Zoho CRM?** So far, I haven’t found anything I don’t like, and I also haven’t had any problems. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helps me keep a clearer overview of my deals, so I can follow up more effectively. ### 8. Effortless CRM with Outstanding Support and Intuitive Features **Rating:** 5.0/5.0 stars **Reviewed by:** A K V. | VP - Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Bigin by Zoho CRM?** It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding - whenever I’ve needed help, the support widget has provided quick and effective solutions. Highly recommend BIGIN to any team looking for a simple yet powerful CRM! **What do you dislike about Bigin by Zoho CRM?** The mobile app lacks a few filters, but this isn't a major issue for me. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We had been exploring different CRM options for quite some time, but most either came with too many unnecessary features or lacked the essentials we needed. Another major challenge we faced was team adoption. With BIGIN, that completely changed. It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. ### 9. Simple, Fast and Effective CRM for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Anoop G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Bigin by Zoho CRM?** Bigin is extremely simple to use and perfect for small teams. The pipeline view is clean, the mobile app is fast, and follow-up reminders, calling, WhatsApp and email integration make daily sales work much easier. Implementation is quick and requires no technical skills, which makes onboarding very smooth for the team. **What do you dislike about Bigin by Zoho CRM?** Some workflow automations are limited compared to full-featured CRMs, and a few advanced reporting options could be improved. Integrations with more third-party tools would make it even stronger. But overall, these are manageable issues. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin helps us organize all leads, customer conversations and follow-ups in one place. Earlier everything was scattered in calls, WhatsApp and spreadsheets, which caused missed follow-ups. Now the pipeline is completely visible, tasks are structured, and customer response time has improved. It has made our sales tracking far more systematic and reliable. ### 10. Seamless Integration and Intuitive Interface Make Zoho CRM Invaluable **Rating:** 4.0/5.0 stars **Reviewed by:** Adelaide N. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Bigin by Zoho CRM?** As someone who uses the Zoho suite, I find the native integration of the CRM with all my other business tools makes it an invaluable system. The user interface is clean and straightforward, making it easy to navigate. It offers a clear overview and effective management of my sales pipeline, enhanced by additional context from my other business management tools. **What do you dislike about Bigin by Zoho CRM?** When you first begin using it, there is definitely a learning curve. Without watching tutorials, it’s easy to feel overwhelmed at the start. However, the true value of the tool becomes more apparent the longer you use it. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** I use this tool to manage my clients, prospects, and opportunities. It has proven helpful for my sales forecasting, allowing me to keep track of my sales performance and visualize my win rate. ### 11. Intuitive and Customizable CRM for New Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Alison B. **Reviewed Date:** January 20, 2026 **What do you like best about Bigin by Zoho CRM?** I like the great customization Bigin by Zoho CRM offers and how intuitive it is to use. We can tailor the existing structure to fit our specific business needs and nomenclature. I also appreciate the ability to create unique stages in our pipeline and add tags to track specific customer types. Additionally, the initial setup was very easy and was completed within a matter of hours. **What do you dislike about Bigin by Zoho CRM?** The email functionality could be improved, especially the ability to send mass emails to a group of customers in different stages of a pipeline. We would like if we could email customers in one pipeline stage, and email another set of customers in another stage separately. Right now we can only email customers one at a time, all together, or by grouping them manually. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM helps organize client communication and track their onboarding stage. Its customization allows us to tailor it for specific business needs, create unique pipeline stages, and add tags for customer tracking. ### 12. Perfect CRM for Small Teams: Simple, Powerful, and Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav G. | CEO/CO-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Bigin by Zoho CRM?** Bigin by Zoho CRM is an excellent solution for small and mid-sized teams looking to manage their sales pipelines efficiently without the complexity of traditional CRMs. Its clean and intuitive interface makes it easy to set up and start tracking deals within minutes. The platform strikes a perfect balance between simplicity and functionality — features like customizable pipelines, workflow automation, email integration, and mobile accessibility make it highly practical for growing businesses. The integration with other Zoho apps and third-party tools is seamless and adds great flexibility. The mobile app deserves a special mention for its smooth user experience and real-time updates, allowing teams to stay on top of their deals on the go. Support from the Zoho team has also been prompt and helpful whenever needed. Overall, Bigin offers great value for money, especially for startups and small businesses that want a lightweight yet powerful CRM to organize their sales process and boost productivity. **What do you dislike about Bigin by Zoho CRM?** Some users may find the learning curve a bit steep when exploring advanced automation or integrations for the first time. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Strong platform to manage your business communications and leads. Good for my sales team ### 13. Simple, Clear CRM with an Excellent Pipeline View for Leads and Partners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Bigin by Zoho CRM?** What we like most about Bigin by Zoho CRM is its simplicity and clarity. It allows us to manage both leads and channel partners on a single platform without complexity. The pipeline view makes it very easy to track lead movement, partner activity, and loan disbursal progress. We can clearly monitor team performance, partner-generated leads, and overall business flow in real time. It is easy to use, well-organized, and perfectly suited for growing loan and finance businesses. **What do you dislike about Bigin by Zoho CRM?** Currently, there are limited advanced customization and reporting options compared to full-scale CRMs. Some automation features are basic, and deeper analytics would be helpful as the business scales. However, for small to mid-sized teams, Bigin still performs very well and keeps the CRM simple and easy to manage. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM is solving our lead management and partner tracking challenges. Earlier, it was difficult to monitor leads, follow-ups, disbursals, and partner performance in one place. With Bigin, we can easily track how many leads are generated, how many are converted into disbursals, how many new partners are onboarded, and how many leads each partner brings. This has improved transparency, team accountability, and overall operational efficiency for our loan business. ### 14. Easy Pipeline Management and Drag-and-Drop, After a Tricky Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Tyler O. | COO | Healthcare Revenue & Partnerships Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Bigin by Zoho CRM?** I liked the ease of set-up, and we have a pretty heavily custom set-up. It's easy for our team to add and manage opportunities in the pipeline. I also really like the visual drag and drop, and the pricing. **What do you dislike about Bigin by Zoho CRM?** Setup process was a little challenging and there were some bugs, but once I got through it it works perfectly. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Keeping everything in one place - prospect interactions, task assignment, etc. It's also improving follow-up and accountability for our team. ### 15. From Outdated Database to Modern CRM. Here’s Why We Chose Bigin 360 CRM **Rating:** 5.0/5.0 stars **Reviewed by:** William . | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Bigin by Zoho CRM?** Pipelines that just work — easy to build, easy to navigate. Automations anyone can set up — follow-ups, tasks, emails, all no-drama. Smooth imports — data mapping is clear and organized. All-in-one communication — calls, emails, and web forms live inside the CRM. **What do you dislike about Bigin by Zoho CRM?** A cap on custom fields: You’re limited to 50 custom fields, (Bigin 360 level) and only one formula custom field can be used to trigger another formula field. Limited automation/workflow depth: You’ll find basic “if this, then that” rules, but not deep conditional logic or multi-step automations. It’s still a little too expensive for what you get at this tier. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It let us move off an outdated Microsoft database and into a modern CRM without breaking the budget. Bigin was the most affordable option that still gave us proper pipelines, organized data, and a smoother day-to-day workflow. ### 16. Advanced Pipedrive-Like SaaS with Strong Zoho and API Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal S. | Business Development Executve, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Bigin by Zoho CRM?** The software is a SaaS-based application that is similar to Pipedrive, with the same functionalities—or even more advanced options—especially when it comes to integrations with other applications in the Zoho environment or any other API-enabled application. **What do you dislike about Bigin by Zoho CRM?** It’s more focused on deal management and feels like a simpler version of Zoho CRM. It does have a few limitations right now, but those may get resolved with regular updates. Overall, it’s a strong competitor to applications like Pipedrive and others. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It comes with the same features as any other CRM software, but it is more user-friendly. ### 17. Easy Setup and Quick Start—Ideal for Small Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** vivek s. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Bigin by Zoho CRM?** It’s very easy to set up and get started with, especially for small businesses. **What do you dislike about Bigin by Zoho CRM?** I expected the support to be better, but I was on the trial version. Hopefully, support will improve when I move to the paid version. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** A small, economical CRM that’s easy to set up and very cheap. ### 18. Impressively Easy, Worry-Free Setup That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Bigin by Zoho CRM?** Ease of setup is really impressive and worry free **What do you dislike about Bigin by Zoho CRM?** Nothing yet. I found what it does what I needed to do in every case. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** As a small business owner, keeping up with tasks and systems is difficult and sometimes overwhelming. With Bigin, all of those problems fall to the side. ### 19. Streamlined Contacts & Payments, Best-in-Class Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2026 **What do you like best about Bigin by Zoho CRM?** Contacts and payment are streamlined, and most importantly, it’s the best for calls. **What do you dislike about Bigin by Zoho CRM?** Not more support for Cold Calling and Salesline **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helps me keep data organized for various leads and prospects. ### 20. Efficiency-Boosting CRM with Customizable Features and Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kaustubha D. **Reviewed Date:** January 07, 2026 **What do you like best about Bigin by Zoho CRM?** I use Bigin by Zoho CRM for tracking sales, leads, and campaigns, and I store customer information for easy access. I appreciate its customizability for tweaking pipelines and lead generation techniques according to my needs. The mobile application is great because I can access data on the go. The user interface is simple but effective, on both desktop and mobile apps. I value the customer support, as they're always ready to help with anything. It offers multiple app integrations like Shopify, Zapier, Google Workspace, and Outlook, which make tasks easier. I also find it very affordable for the features it provides. **What do you dislike about Bigin by Zoho CRM?** There are limitations on the number of records I can add, the number of pipelines I can create, and the number of automations I can perform. Also, there are some missing features like a target meter. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** I use Bigin by Zoho CRM for tracking sales, leads, and campaigns, making it easy to manage customer information and schedule follow-ups. It simplifies handling leads and customer management with its mobile feature, allowing me to access everything on the go. ### 21. Effortless CRM for Small Teams—Simple, Organized, and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Jaymilyn G. | Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Bigin by Zoho CRM?** We’ve tried a few CRMs before and Bigin really stands out for how simple and organized it is. It's so simple to set-up pipelines, track deals, and manage contacts. No need for hours of setup or training. The mobile app is smooth and easy to use, which makes it simple to update deals or check tasks while on the go. It has all the important tools without being too complicated. Perfect for small teams who just want something that works. Highly recommend it for anyone looking for a clean and reliable CRM. **What do you dislike about Bigin by Zoho CRM?** It was just a bit difficult to segment contacts for email sending. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin helps us keep all our lead information in one place. Before, we use another CRM, and it was easy to lose track of follow-ups or client details. Now everything is organized and easy to find. ### 22. Affordable and Capable for Daily Tasks, Though New CRM Users May Need Training **Rating:** 3.5/5.0 stars **Reviewed by:** Isaac F. | property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Bigin by Zoho CRM?** It’s affordable for a small-business setup. It also offers enough options to handle daily tasks with ease, which makes day-to-day work feel simpler and more manageable. **What do you dislike about Bigin by Zoho CRM?** You may need a bit more training to get started, especially if you’re new to CRMs. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Automations will save me a lot of time by reducing how much I have to chase things up. ### 23. Easy to Use, Quick to Implement—Great Value CRM for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Sourabh K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Bigin by Zoho CRM?** Bigin by Zoho CRM is very easy to use and quick to implement. The pipeline-based lead management and task reminders help manage follow-ups efficiently. It is perfect for small teams and offers good value for money. **What do you dislike about Bigin by Zoho CRM?** Advanced automation and customization options are limited. For larger teams or complex sales processes, more advanced features would be helpful. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM helps us solve problems related to lead tracking, missed follow-ups, and unorganized sales data. It centralizes all customer information, simplifies pipeline management, and ensures tasks and reminders are followed on time. This improves team productivity, sales visibility, and overall workflow efficiency. ### 24. Clear, Easy-to-Follow Pipeline with Great Filters and Calendar Overview **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad Afshinfar A. | Supply Chain Analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Bigin by Zoho CRM?** The pipeline is easy to follow, and it’s always clear what the current step is. The task filters are very well designed. Assigning people is straightforward, and the calendar also gives a great overview of everything. **What do you dislike about Bigin by Zoho CRM?** The sub-pipeline is a little confusing at first, but you’ll get used to it over time. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Tasks follow-up and deadline reminders. It’s very helpful for sales proposals and for staying on top of sales follow-ups. ### 25. A powerful yet refreshingly simple CRM that just works **Rating:** 4.5/5.0 stars **Reviewed by:** Peter K. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Bigin by Zoho CRM?** I love how clean and intuitive the interface is — everything is easy to find and manage without extra clicks. The visual pipelines, automation options, and excellent mobile app make it simple to stay on top of deals anywhere. It’s perfectly balanced between functionality and simplicity, ideal for small, fast-moving teams like ours. **What do you dislike about Bigin by Zoho CRM?** Some customization options are still limited, especially when it comes to building more complex automations or advanced reports. Integrations beyond the Zoho ecosystem could also be smoother. These are minor issues, but improving them would make Bigin nearly perfect for scaling teams. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin helps us centralize all client and lead information in one place, eliminating messy spreadsheets and scattered email threads. It keeps our sales process transparent and structured, so every team member knows the exact stage of each deal. Automated reminders and activity tracking ensure we never miss a follow-up, while reports help us understand performance and forecast revenue more accurately. Overall, it saves time, reduces errors, and makes our client management process far more efficient. ### 26. Incredibly Easy to Use and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Udit G. | HEAD OF OPERATIONS, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Bigin by Zoho CRM?** most helpful feature is the ease of using this software **What do you dislike about Bigin by Zoho CRM?** so far I have not experienced any downside **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** helping us to keep our customers information up to date and tracking all the business in one place ### 27. Easy Setup, Great Pricing—Bigin Keeps CRM Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun Z. | Director Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bigin by Zoho CRM?** I like Bigin because it is easy to use and not complicated to set up. Pricing is very good as well **What do you dislike about Bigin by Zoho CRM?** Maybe ability to sync with LinkedIn would make it more powerful **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Every business needs to grow and Bigin helps us grow our business with their CRM ### 28. Effortless Sales Management with Intuitive Simplicity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Bigin by Zoho CRM?** What stands out most to us about Bigin by Zoho CRM is how it blends simplicity with a well-organized structure. The platform provides a straightforward sales pipeline, makes managing contacts and deals effortless, and ensures we receive timely follow-up reminders all without the overwhelming features of a more complex CRM. Our team was able to get started with it quickly, and it has brought greater clarity, consistency, and efficiency to our sales process. **What do you dislike about Bigin by Zoho CRM?** One drawback we've found with Bigin by Zoho CRM is the lack of advanced features as our requirements expand. The automation and reporting tools are quite basic, and there are limitations when it comes to more in-depth customization. While it performs well for straightforward, organized sales workflows, teams that are growing or require more flexibility and sophisticated analytics might find it insufficient over time. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM addresses the challenge of having lead and sales information spread across different places by consolidating everything into a single, organized system. It enables us to keep our leads in order, monitor deals as they move through well-defined pipeline stages, and handle follow-ups reliably, ensuring that no opportunities slip through the cracks. As a result, we've seen faster response times, higher conversion rates, and our team now enjoys greater visibility and control over the sales process, which has directly contributed to more predictable and efficient growth. ### 29. Effortless Deal Management with Great Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Hiren P. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Bigin by Zoho CRM?** I like Bigin by Zoho CRM because it's simple and free. I appreciate the automation features, like automatic deal assignment and customer activity alerts. The huge limit on sending emails and deals is really beneficial. The initial setup is very easy, especially with setting up SMTP for email, which means you're good to go quickly. The ability to track deals smoothly without manual work, along with activity tracking and an omnichannel view, really helps in managing sales more effectively. **What do you dislike about Bigin by Zoho CRM?** I would love to see video message support like Loom integrated into Bigin by Zoho CRM. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM helps manage deals, track deal stages, and provides analytics for sales. It replaces spreadsheets, offering automated deal assignment, customer activity alerts, and seamless channel integration, reducing manual work and improving activity tracking. ### 30. Cost-Effective CRM with Easy Visual Pipelines **Rating:** 5.0/5.0 stars **Reviewed by:** Saida R. | Sales Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Bigin by Zoho CRM?** It’s similar to Pipedrive, with visual pipelines that make it easy to manage deals. It’s also cost-effective compared to other CRM options for small businesses. **What do you dislike about Bigin by Zoho CRM?** Still Bigin Clumsy better if it could be easy to manage (I like Straight forward) Approach. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Cost Effective CRM ### 31. Simple and effective CRM, with integrations and great cost-benefit ratio **Rating:** 5.0/5.0 stars **Reviewed by:** Federico V. | Founder and Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about Bigin by Zoho CRM?** The best thing about this CRM is its simplicity. It's better to have something simple and basic but use it, than to have a complex CRM that everyone ends up hating. They have many available integrations and access through APIs to connect all the company's systems. Excellent cost/benefit ratio. **What do you dislike about Bigin by Zoho CRM?** Lack of some integrations, like Cal.com No Windows app. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Helping better follow sales opportunities. ### 32. Clean and fast interface for basic tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrick M. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Bigin by Zoho CRM?** Clean and fast interface, designed for basic tasks without much clutter on the screen. **What do you dislike about Bigin by Zoho CRM?** If I could change something, it would be the price a little lower considering that they only have basic functions. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Managing pipelines and organizing leads and clients brings a significant change to business management. ### 33. Simple, Affordable CRM for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Bigin by Zoho CRM?** What I like best about Bigin is its simplicity and ease of use. The interface is clean, intuitive, and pipeline-centric, which makes managing deals and customer interactions straightforward—even for someone without a technical background. Setup takes very little time, and my team was able to get started almost immediately without lengthy training. I also appreciate how affordable it is compared to other CRMs, while still offering strong features like multiple pipelines, email integration, workflow automation, and even built-in telephony. The mobile app is another big plus, keeping us connected and productive on the go. Finally, I like knowing that Bigin is part of the larger Zoho ecosystem. It’s lightweight enough for small businesses right now, but it also provides a clear growth path into more advanced tools if and when we need them. **What do you dislike about Bigin by Zoho CRM?** While Bigin is great for small businesses, it does have a few limitations. The reporting and automation tools are quite basic, and you can only view one pipeline at a time, which makes it harder to manage multiple processes side by side. Customization is also limited—there are fewer fields, no custom modules, and no built-in quoting or invoicing compared to more advanced CRMs. Collaboration tools are minimal, with only simple tagging, and there isn’t a central document library—files must be attached directly to records. Integrations are solid within the Zoho ecosystem, but more advanced connections (like Zoho Analytics or Zoho Books) require upgrading to Zoho CRM. Overall, Bigin is best suited for small teams. As your business scales, you’ll likely need to migrate to Zoho CRM for more advanced features, which can feel like a big step up. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin helps solve the problem of managing sales pipelines and customer relationships in a simple, visual, and organized way. Before Bigin, tracking leads, deals, and follow-ups across multiple tools was time-consuming and prone to errors. With Bigin, all customer interactions, emails, and deal stages are in one centralized platform, making it easy to stay on top of tasks and never miss a follow-up. The pipeline-centric design gives a clear view of deal progress at a glance, which improves forecasting and prioritization. The affordability and ease of use also mean my team can get up to speed quickly without extensive training, saving time and reducing frustration. Overall, Bigin streamlines daily workflows, increases team productivity, and ensures a more consistent, professional experience for our clients. ### 34. Bigin is a great fit for small companies that need a simple, practical CRM without complexity. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Bigin by Zoho CRM?** What I like most is that Bigin looks clean, simple, and easy to use. It does not feel overloaded with all the bells and whistles that many larger CRM platforms include. For a small company, that is a real advantage because you can focus on managing contacts, deals, and follow up without getting buried in features you may never use. **What do you dislike about Bigin by Zoho CRM?** Since I have only used it for the 15 days trail, I have not found any yet. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Tracking sales opportunities ### 35. Effortless CRM for Small Teams with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Kamal R. | Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bigin by Zoho CRM?** It has a clean, easy-to-use interface, great visual pipelines, and quick setup - perfect for small teams moving from spreadsheets. It’s affordable, works smoothly on mobile, and gives all essential CRM features without the complexity of a full-scale CRM. If you need a lightweight, straightforward CRM, Bigin is one of the best choices. **What do you dislike about Bigin by Zoho CRM?** If your business is small, with a lean team and a straightforward sales process, Bigin is a good fit. However, as your organization grows—with larger teams, more complex sales cycles, increased data, or a need for advanced automation, reporting, or integrations—one may start to notice its limitations. So, not preferred by bigger organizations **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin solves the problem of scattered lead data by bringing everything into one simple system. It gives clear visibility of your sales pipeline so you never miss follow-ups. Basic automations reduce manual work, and the mobile app lets teams update leads on the go. Overall, it helps small businesses stay organized, respond faster, and convert more leads with less effort. ### 36. Easy-to-Use Interface with Straightforward Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Bigin by Zoho CRM?** The interface is easy to use, and the navigation is straightforward, which helps non-technical users find their way around and use it confidently. **What do you dislike about Bigin by Zoho CRM?** Contacts and companies are set up as separate modules. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helps us use multiple users at the same time. ### 37. Bigin: Practical, Easy-to-Use CRM with Great Value and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sefer O. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Bigin by Zoho CRM?** bigin is a practical and usefull CRM tool. easy to learn and easy to use. Good performance and low price. Support is very well. **What do you dislike about Bigin by Zoho CRM?** Generally its okay, but you may expect much more modern ui. but its a either one choice, **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** very powerfull crm tool and fulfill almost all of your marketing too, at least out of my current use ### 38. Simple, Reliable, and Perfectly Customizable for My Solopreneur Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Bigin by Zoho CRM?** Simple, reliable, and exactly what I need as a solopreneur. I really like that I can create custom fields and forms, which makes it easy to tailor everything to my workflow. **What do you dislike about Bigin by Zoho CRM?** I wish there were a browser extension that would let me add LinkedIn profiles to my contacts without having to pay separately through LinkMatch. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helps me track touchpoints with leads. ### 39. Easy Cross-Platform Experience Across Windows, iOS, and the Gmail Add-On **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Bigin by Zoho CRM?** Easy to use across all platforms including Windows, iOS and Gmail Add-On **What do you dislike about Bigin by Zoho CRM?** This is a minor issue, but I’d really like the ability to split the account into two separate dashboards tied to two different email addresses, all within one account. That way, I could better manage client work and keep vendor communication separate. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helps for reduce inbox clutter so I can concentrate on just the important emails that have good quality leads ### 40. Excellent CRM for Pipeline & Follow-Up Control **Rating:** 5.0/5.0 stars **Reviewed by:** Emile v. | Commercial Broker, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Bigin by Zoho CRM?** Thew Simplicity on overview, yet detail and wealth of information that you can keep on each prospect without clutter on your pipeline. THis is my biggest win. The notes that you can keep to make sure you never forget what was discussed and also the reminders that you can set to make sure that you never neglest a prospect. This is the perfect tool for a sales hunter **What do you dislike about Bigin by Zoho CRM?** Honestly, nothing yet. Maybe if my company grows, and I'll need more pipelines, this could be a challenge, but for right now. THis is perfect **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin allows me to keep detailed record on each prospect. Making sure that I do not miss out on any opportunity ### 41. Easy Setup, Smooth Integrations, and Effortless Daily Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bigin by Zoho CRM?** Everything in Begin is easy, from activating the account to importing data to integrate it with other tools to using it on a daily basis. **What do you dislike about Bigin by Zoho CRM?** The lack of a quotation function. I think that, given that we can upload our products to the platform, a quotation function should be an option in any of the payed subscriptions **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Keeping track of everything related to a deal, centralizing all the info and communication with prospects ### 42. Easy to Use, Beginner-Friendly, and Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Shaurya C. | Research Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bigin by Zoho CRM?** easy to use, beginner friendly, cheap and nice **What do you dislike about Bigin by Zoho CRM?** Claude responded: Limited customization compared to enterprise CRM platforms Limited customization compared to enterprise CRM platforms **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Scattered customer data → Unified contact hub saves 15 min/day searching ### 43. Zoho Bigin Delivers Valuable Sales Team Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Bharath V. | Head Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bigin by Zoho CRM?** Zoho Bigin is very useful, we are able to get lots of insights from our sales team. **What do you dislike about Bigin by Zoho CRM?** The integration to pull data from other platforms is very glitchy **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It is solving accountability in our organisation. ### 44. Easy Setup and Customization That Delivers Fast Results **Rating:** 5.0/5.0 stars **Reviewed by:** Ferdous A. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Bigin by Zoho CRM?** Bigin by Zoho CRM is very easy to set up and customise, helping me get maximum output in the short period of time. **What do you dislike about Bigin by Zoho CRM?** Support availability is limited during the trial period. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Sales reporting and automation. The 5 pipelines on the Premier tier are enough for SMBs. ### 45. Simple, Intuitive CRM for Managing Pipelines and Customer Tags **Rating:** 3.5/5.0 stars **Reviewed by:** Arch'IN . | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Bigin by Zoho CRM?** The program is simple and intuitive to use. It's very convenient as a CRM but also for managing pipelines within a small business. We use it a lot to record customers, classify them, and associate tags and other criteria to analyze our customers. Highly recommended, as are other Zoho products. **What do you dislike about Bigin by Zoho CRM?** I haven't found anything I don't like yet **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Before bigin we had no way to register and catalogue customers, we lost data on unconverted leads and we couldn't track customer sources. ### 46. Quick setup and user-friendly CRM for small businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Bernd R. | Wifi Trainer Selbstmanagement - Persönlichkeitsentwicklung, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Bigin by Zoho CRM?** It has exactly the functions that a small business needs. We set it up completely in just two hours and were ready to go immediately. The dashboard is simple and clear, you find your way around right away and there is no long learning curve. There is enough time to test everything. It was so easy to implement that we managed it right away without customer support. It is in use daily. If something doesn't work, we will gladly test the customer support. The integration of the own domain and company email address works immediately and quickly. **What do you dislike about Bigin by Zoho CRM?** There is really nothing to complain about. The CRM is running smoothly, and the mail delivery rate is really good. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We segment our customer data and communication and want to know who opens emails, click rates, and reactions. Bigin makes this very clear, especially for mass emails, there are meaningful analyses. ### 47. Useful CRM for enteprises **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Bigin by Zoho CRM?** It provides all the features we need to run CRM for our business, making it easy to manage our customer relationships in one place. **What do you dislike about Bigin by Zoho CRM?** The onboarding process could be made smoother. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We can map all of our leads in one place, and it integrates with many useful tools. ### 48. Simplicity of Bigin **Rating:** 4.5/5.0 stars **Reviewed by:** The Right Way T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Bigin by Zoho CRM?** The best thing I like about Bigin's CRM is the simplicity of the program. It is very straightforward and simple to understand. Because of this, it doesn't have a huge learning curve to get started. **What do you dislike about Bigin by Zoho CRM?** The least helpful factor about Bigin is the tags and vital features are only available to the paid platforms. The free version offers the minimum but not enough to sustain any operations for most companies. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin is solving much of my client management issue. I now have a centralized location to house and contact my clients. ### 49. Simple, Immediately Usable CRM Without Losing Core Functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Bigin by Zoho CRM?** What stands out most about Bigin by Zoho CRM is how simple and immediately usable it is without sacrificing core functionality. **What do you dislike about Bigin by Zoho CRM?** What I dislike about Bigin by Zoho CRM mainly comes down to its limitations as your needs grow beyond simple workflows. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM mainly solves the problem of disorganized customer and workflow management, and that directly improves clarity, speed, and execution across teams. ### 50. Simple Setup and Smooth Connections to Business Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan O. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Bigin by Zoho CRM?** Its simplicity to set up and connect to other business tools **What do you dislike about Bigin by Zoho CRM?** So far I have not experienced any downsides **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** connecting to our agent to make booking having all the tools needed to get the company up and running ## Bigin by Zoho CRM Discussions - [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) - 2 comments, 1 upvote - [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) - 2 comments - [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) - 1 comment - [View Bigin by Zoho CRM pricing details and edition comparison](https://www.g2.com/products/bigin-by-zoho-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+11%3A58%3A29+-0500&secure%5Bsession_id%5D=b7ab946f-782c-4e2d-a808-f410eae1a012&secure%5Btoken%5D=a753037655ff6f249c53b5f6372fc759a420128b1d746dfe37512bf5b69f955a&format=llm_user) ## Bigin by Zoho CRM Integrations - 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Opportunity & Pipeline Mgmt. - Task / Activity Management - Desktop Integration - Product & Price List Management - Quote & Order Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Gamification **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Bigin by Zoho CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,270 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,045 reviews)