Bigin by Zoho CRM's free edition is limited to a single user, one pipeline, and just 500 records, with only three instant workflows and no email integration. G2 reviewers note these caps make the free tier useful for evaluation but restrictive for real business use. Bigin by Zoho CRM's Express paid plan at $7/user/month expands to 50,000 records, three team pipelines, email integration, and ten workflows. The Premier Edition at $12/user/month further adds five pipelines, 100,000 records, advanced automation, multi-currency support, and lookup fields. G2 users frequently cite record limits and automation restrictions as the primary drivers for upgrading from free to paid tiers.