Dayforce Reviews & Product Details

Truly nothing. If I had to pick something...it would be the role based features. Review collected by and hosted on G2.com.

Dayforce is extremely complicated to implement and use. We spent a year implementing and had very little help from their implementation team. Dayforce does not integrate with any of our other systems without complicated feeds or spending extra money for their billable team to build broken connections. Support is not timely and rarely offers true solutions. Your only hope is that you get assigned a support rep who knows the module you need help with like the back of their hand. Dayforce holds your own data hostage and requires you to submit billable requests so they can build custom fields and relationships for your reporting. The reporting in Dayforce is the worst I have seen in any single system. There are thousands of relationships that need to be perfect in order to get the simplest data output. I.E. We can't run a report showing the compa-ratio for employees in a department that are in different countries with different currency. I will NEVER use this system ever again and cannot wait for our contract to be up. I use this system everyday and I would rather use paper forms for everything. Review collected by and hosted on G2.com.

Multiple ways to accomplish the same task giving the ability to find the way that works best for the user. Plenty of check and balances during the payroll processing experience. Very imformative and resourceful implementation team. Allows for many integrations with other systems already in place. Review collected by and hosted on G2.com.

My only struggle with the system is when trying to create a report from scratch and making sure the data populates but this could very well be user issue. My only other pet peeve is the time it takes to get tax cases addressed when noitces are submitting for review and investigation before resolution. Review collected by and hosted on G2.com.

Dayforce is highly appreciated for its user-friendly interface, which many find intuitive and easy to navigate, complete with helpful tutorials and videos. It significantly boosts efficiency by automating workflows, reducing manual processes, and providing real-time data and reporting. The platform integrates HR, payroll, benefits, talent management, and workforce management into a single cloud application, making it a powerful tool for managing a modern workforce. Additionally, Dayforce offers a strong knowledge base and a responsive support team, ensuring users can get personalized assistance when needed. Dayforce’s payroll features are designed to ensure accuracy, efficiency, and compliance. Key features include a configurable pay rules engine that supports complex earnings and deductions, providing real-time visibility into payroll costs for better budgeting. The platform also offers automated tax filing and payments, which helps reduce manual errors and ensures timely submissions.Additionally, Dayforce supports global payrolls, accommodating various localization requirements, and integrates with general ledger systems for seamless financial reporting. Employees can track and update their pay information from any device, view their entire pay history, and access and print tax forms as needed. Dayforce is designed to facilitate a smooth implementation process, though the timeline can vary depending on the size and complexity of the organization. One of the key strategies for success is modular implementation, which allows companies to roll out features in phases rather than all at once. This approach helps manage the transition more effectively and ensures that each module is fully integrated before moving on to the next. Review collected by and hosted on G2.com.

While Dayforce has many strengths, there are a few areas where frustration lurks. Thos would be occasional bugs which can be disruptive, and also reports are sometimes clow to load Review collected by and hosted on G2.com.

My favorite part of Dayforce is how easy it is to navigate and learn. It is user friendly and allows you to make updates to a page and see what would change before you hit the save button. Review collected by and hosted on G2.com.

The Leave Management options are minimal. I need to be able to track leaves of absence in the Leave Management portion but it does not work well for the type of tracking I need it to do. Review collected by and hosted on G2.com.

Dayforce is truly one system that processes in real-time. Using Dayforce has allowed our employees to enroll in benefits completely online, track their worked and non-worked hours and only have one password to do it all. Review collected by and hosted on G2.com.

For us we process for 42 FEIN so the set-up can be a bit tricky to navigate, since some of the settings are done at a global level, where we need them to be managed at the FEIN level. Review collected by and hosted on G2.com.

The Knowledge Hub is great; it is hard to say enough about that application. It is very full-featured, but like Excel, it is hard to fully take advantage of all the possibilities. After all the work we put in to develop the pages and links, we wondered if employees were actually using it. The report came back so positive that we ran several tests looking for the data error. But it was correct; 96% of employees had accessed the site in the first 8 months of the year and 40% had logged in the morning we ran the report. Half were using the mobile feature. Review collected by and hosted on G2.com.

A dedicated power user with XML coding knowledge is required to avoid expensive consulting fees. Persons not familiar with computers sometimes struggle with non-intuitive processes. Persons in HR and payroll who use it all the time do not have problems. An example is some data entry blocks that do not show up unless you run the mouse over them. some people just look at the screen waiting to see where they are supposed to type the information. Ceridian is in love with revenue enhancement and charges for things that would help users get more ROI out of their investment - user training should be pushed, not kept behind paywalls. The maintenance fees for time clocks, which are pretty much maintenance-free, are way too high Review collected by and hosted on G2.com.

I find Dayforce to be extremely useful when it comes to receiving payroll support for Canada and US payroll. The strong knowledge base is available for users to access and the support team is very responsive for topics within this country. It is useful to be able to reach and get personalized assistance when an issue arrises within payroll. The portal is very easy to use and there are several guides within the Dayforce knowledge portal to be able to access information that can be implemented as a customer is working through different modules, such as payroll. I do use Dayforce to commit payroll semi-monthly and I always feel like there is something new to learn. However, it's a user friendly portal and the ease of completing payroll has become familiar to me. Review collected by and hosted on G2.com.

One of the downsides for me within Dayforce is the support provided for the international countries. We use Dayforce to complete payroll for in the UK and Ireland. When a ticket is raised, the support team is not as responsive as they are when providing support in Canada and the US. This can be an area of improvement, I do understand that these countries are new to Dayforce in providing payroll services. Review collected by and hosted on G2.com.

I love the recruiting and position management the best. It is easy setting it up with my position descritptions. Dayforce makes it easier to keep track of all my current positions. Our managers all they need to do it is make a request, read over the current pd, and send it to us. We can post the new recruitment within minutes if not seconds. Dayforce makes our lives so much easier. Review collected by and hosted on G2.com.

The onboarding system. It is not the smoothest ride to go from interview candidates to the new hire onboarding part. However, putting the new hire in dayforce is easier. Just onboarding is a little bumpy. It might be user error. Review collected by and hosted on G2.com.

API and Integration

One of the standout features of Dayforce HCM is its robust API and seamless integration capabilities with other systems. Whether your organization uses an existing HR system, ERP, or a third-party application, Dayforce offers a wide array of integration options. The API is well-documented, making it easier for developers to connect and synchronize data across multiple platforms. This flexibility ensures that businesses can tailor the platform to meet their specific needs without disrupting existing workflows.

User Interface and Customization

Dayforce HCM boasts a solid and intuitive user interface that enhances the user experience. The platform’s UI is clean, modern, and designed with the end-user in mind, making it easy to navigate through various modules and access the needed information. Additionally, Dayforce offers extensive customization options, allowing organizations to adapt the software to their unique processes and branding. Whether you need custom workflows, reports, or dashboards, Dayforce provides the tools to make the platform truly your own. Review collected by and hosted on G2.com.

While Dayforce HCM excels in many areas, there are a few limitations that users should be aware of. One notable drawback is the inability to configure Single Sign-On (SSO) settings internally. For organizations that prefer more control over their SSO configurations, this can be a significant limitation, as it requires reliance on external support for any changes or troubleshooting.

Another area where Dayforce falls short is in the lack of flexibility with SMTP email settings. For instance, if you want to use a service like Mailtrap for testing purposes, you may find it challenging due to the platform's restrictive email configuration options. The inability to easily adjust SMTP settings can hinder testing and troubleshooting, which could be frustrating for organizations that rely on custom email workflows. Review collected by and hosted on G2.com.

I love how I am able to manage several different locations from one webpage. It houses everything you need to manage time and employee information for multiple locations. I use Dayforce every day, mulitple times a day. Review collected by and hosted on G2.com.

Learning how to operate Dayforce can be time consuming but once you learn the program it all begins to make more sense plus thier customer support is quick and very helpful. Review collected by and hosted on G2.com.