Basis Reviews (287)

View 1 Video Reviews
Reviews

Basis Reviews (287)

View 1 Video Reviews
4.5
287 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Basis, highlighting how intuitive the platform is for managing digital campaigns. Many appreciate the comprehensive features that allow for effective campaign optimization and the quick response from support teams. However, some users note that the reporting tools could be improved for better granularity.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful DSP"
4/5
What do you like best about Basis?

Powerful features, works at scale, good reporting. Review collected by and hosted on G2.com.

What do you dislike about Basis?

UI is outdated and hard to use, hard to setup budgets. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very user friendly"
5/5
What do you like best about Basis?

Basis is very easy and user-friendly. Customer service is also best to none. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Don't have any downsides to add at the moment. Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Verified User in Government Relations
Small-Business (50 or fewer emp.)
"Media Buyer"
5/5
What do you like best about Basis?

Help Support, platform ease of use, transparency Review collected by and hosted on G2.com.

What do you dislike about Basis?

ad exchange issues, inventory and costs on CTV Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Pros and cons of Basis Platform"
4/5
What do you like best about Basis?

Great attention and fast response from the support staff

A wide variety of admitted formats Review collected by and hosted on G2.com.

What do you dislike about Basis?

It is not very intuitive

Some reports are complicated to get the data you want Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great solution for those getting into the programmatic space."
3.5/5
What do you like best about Basis?

The platform is easy to use and setup new campaigns and tactics. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Reporting and data visualization needs improvement. We need more reporting and tools to show value to clients. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Fantastic Platform & Customer Service"
5/5
What do you like best about Basis?

Basis has a great and user-friendly platform to manage all of our digital buys. Their team is top notch and willing to help in any way. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Basis offers so many options it can be slightly overwhelming at first Review collected by and hosted on G2.com.

Dilraj M.
DM
Dilraj M.
Devops Analyst
Enterprise (> 1000 emp.)
"Awesome Customer Service & Device"
4.5/5
What do you like best about Basis?

I know I can use all the tactics on our web, particularly fascinating new strategies, based on many distinct information stakeholders and targeting capability. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Their self-supporting budget does not work for customers whose priorities change every day. To keep track of both the expenditures correctly, I will have to apply a whole new media strategy that becomes difficult because it happens too often. I am continually alerted to my initiatives, if it's mostly because the schedule has adjusted when I start things up, so my advertisements are unpleasantly updated. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very positive experience"
4.5/5
What do you like best about Basis?

The ability to manage our digital campaigns and the great customer service Review collected by and hosted on G2.com.

What do you dislike about Basis?

There is a learning curve to implementing the software and the reporting dashboard while improving could still be better. Review collected by and hosted on G2.com.

AP
Andrew P.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful Capabilities"
4.5/5
What do you like best about Basis?

If a client can dream it, we can build it, with Basis. The extensive amount of targeting options, platforms, audiences, networks, exchanges, tactics, and partners is unparalleled. No matter what a client throws at us, there is a solution within Basis to execute the campaign. In addition, the support staff is incredibly helpful to ensure that we are successful. From regular check in calls and random email inquiries to support decks and personalized research, we have a team of support. Review collected by and hosted on G2.com.

What do you dislike about Basis?

There is certainly a learning curve with the platform. It is always not the most intuitive and trying to jump in it brand new may be difficult. Fortunately they offer in-person and virtual learning programs to ensure you are comfortable with the platform. Review collected by and hosted on G2.com.

Erik D.
ED
Erik D.
Paid Media Product Manager
Small-Business (50 or fewer emp.)
"Easy to Use Programmatic Solution"
5/5
What do you like best about Basis?

Top class customer support with an assigned Customer Success Manager & a product team that listens to feedback and quickly implements enhancements.

Programmatic advertising and DSPs can be difficult subjects to get into - Basis assigned a training team that flew out to provide guidance over a whole day. After the training session, I've found the platform to be very easy to use and intuitive.

I like that I can set all my budgets for advertising even outside of the Basis platform, and use it as a media planning feature.

Most of all, I'm very happy with the data I have access to for advertising purposes for the DSP. The new feature that analyzes Remarketing audiences and suggests similar audiences has been a game changer. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Some of the features aren't very user friendly - can't copy/paste out of the Insights platform, takes multiple clicks to activate/pause line items. These are minor annoyances that I haven't even raised with the Customer Success team. Review collected by and hosted on G2.com.