It's been two months since this profile received a new review
Leave a Review
Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Basis Reviews & Product Details

Profile Status

This profile is currently managed by Basis but has limited features.

Are you part of the Basis team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Basis Integrations

(1)
Integration information sourced from real user reviews.

Basis Media

Basis Demo - Media Buying & Planning
The industry’s most comprehensive, intelligent, and automated digital advertising platform that addresses your direct, programmatic, search & social through a single interface.
Basis Demo - Collaboration & Messaging
Avoid switching between multiple platforms to communicate with clients, vendors, and coworkers. Basis keeps all correspondence, as well as previous and current RFPs and IOs, in one place to help you stay organized.
Basis Demo - Hyper-Local Targeting
GPS information pulled from individual mobile devices provides exact locations allowing you to target specific coordinates. Easily upload mobile device IDs and utilize various geo-fencing capabilities within Basis’ interface.
Basis Demo - Inventory Directory
Move easily from conception to execution, across all inventory types (direct, programmatic, search, and social) in one single platform. Basis comes with more than 9,000 vendors and 11,000 contacts.
Basis Demo - Business Intelligence & Campaign Analytics
Access accurate, real-time analytics across 180+ different data points. Save time by utilizing Basis’ unique drag and drop capabilities to create custom advertiser and campaign reports in a flash.
Basis Demo - Basis’ home screen dashboard
Helps you optimize you work by highlighting client or campaign priorities and informing your decision-making. One interface draws attention to necessary actions by showing an overview of proposals, insertion orders, line item pacing, campaign KPIs, comments from partners and clients, and more.
Product Avatar Image

Have you used Basis before?

Answer a few questions to help the Basis community

Basis Reviews (287)

View 1 Video Reviews
Reviews

Basis Reviews (287)

View 1 Video Reviews
4.5
287 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Basis, highlighting how intuitive the platform is for managing digital campaigns. Many appreciate the comprehensive features that allow for effective campaign optimization and the quick response from support teams. However, some users note that the reporting tools could be improved for better granularity.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
DF
Small-Business (50 or fewer emp.)
"Basis Customer Service is beyond any other DSP I have worked with."
What do you like best about Basis?

The Customer service is extremely responsive and so helpful. Review collected by and hosted on G2.com.

What do you dislike about Basis?

UI is slow and clunky. There are no easy ways to access creatives or pixels that belong to the advertiser or even client. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"I have been using Cento Basis for only a few months and it has been super easy to use thus far!"
What do you like best about Basis?

Ease of use, accessibility to everything. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Nothing stands out as of yet - too early to say! Review collected by and hosted on G2.com.

Chris S.
CS
Media Specialist
Marketing and Advertising
Mid-Market (51-1000 emp.)
"I've ran a few hyperlocal campaigns in Basis utilizing contextual, custom, audience, & PMP tactics."
What do you like best about Basis?

I really love the support we've received from our CSM, Hanna Horgan. She's done an amazing job of training, assisting, and providing solutions to all of our problems. For our weekly call, she always has answers/suggestions and some sort of update or quick learning prepared to share with us. Review collected by and hosted on G2.com.

What do you dislike about Basis?

The interface is slightly hard to use. Sometimes I can't find certain sections, or for some reason, I can't edit or do a bulk upload. I'm also still slightly confused on bids and optimizations - I feel like I'm guessing sometimes. I saw that there is a bid helper now, however this function doesn't seem to work all the time. As a team, it is also hard to assign items and standardize process across multiple team members. I dislike that generating reports can sometimes take longer than expected. Review collected by and hosted on G2.com.

MM
Senior Programmatic Buyer
Small-Business (50 or fewer emp.)
"Use every day, updates seem to be keeping up with the evolving industry."
What do you like best about Basis?

I like how easy it is to break up campaigns by tactic, it offers targeting flexibility and gives me a chance to test out new strategies and ideas. I also like having the catalog to refer to when building out new business pitches or forecasting a new campaign. The new forecasting feature also allows us to give an accurate scale for campaign flights. Review collected by and hosted on G2.com.

What do you dislike about Basis?

Oftentimes the reporting takes quite a bit to queue up, and also in the platform currently (as of 10/28) there's a resizing issue when you open up a tactic. You aren't able to see the details of 3rd party data segments in 'audiences'. Often times the pacing notifications are misleading in the 'campaign' side compared to the 'analytics' side, leading me to refer to one more often than the other. Review collected by and hosted on G2.com.

DE
Small-Business (50 or fewer emp.)
"#1 DSP Around!"
What do you like best about Basis?

Easy to use interface, tons of public auction sites, tons of contextual and third-party audiences. Unmatched customer service and support. Their team is second to none! Review collected by and hosted on G2.com.

What do you dislike about Basis?

The tool is easy to use and optimize performance. I wish there was a feature that let you optimize based on segments, audiences, etc but that seems pretty complicated to implement. Review collected by and hosted on G2.com.

Dave J.
DJ
Senior Manager, Paid Advertising + Social Media
Mid-Market (51-1000 emp.)
"An integral part of our paid media mix."
What do you like best about Basis?

The platform gives us access to so much inventory, and a wide variety of placement types, all in one platform. Basis acts as one of the three main tentpoles in our paid media mix (the other two being Facebook and Google). Account support has been by far the best part of the Basis experience. Our account manager is basically a member of the paid media team, helping us not only navigate the platform, but also about the underlying ad tech and strategies to make the most out of a DSP. Review collected by and hosted on G2.com.

What do you dislike about Basis?

The interface could use updating. Some of the navigation and dashboard is not as intuitive as it could be. The exportable reports are fantastic, but they take some time to download and access. Review collected by and hosted on G2.com.

RJ
Paid Media Manager
Enterprise (> 1000 emp.)
"Top notch platform with top notch service"
What do you like best about Basis?

Leveraging Basis helped us move from using roughly seven different paid media vendors to one comprehensive and intuitive programmatic platform without losing any functionality. We have complete control and transparency of targeting coupled with real-time access to reporting. The icing on the cake is the absolutely unparalleled service we receive from every member of their team, starting with our main point of contact, Michael Sammut. Hands down the BEST account manager I've worked with from any vendor, partner, or service in the 10+ years I've been working in digital media. Review collected by and hosted on G2.com.

What do you dislike about Basis?

If I could change one thing it would be the turnaround time on reports. When scheduled in advanced they are at your fingertips when needed, but if there's a quick ask or random question that needs solving it can take a few hours for a report to generate–I understand this is in part due to sourcing data from several inventory partners but...you asked. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"Digital Sales Engineer"
What do you like best about Basis?

Basis is user friendly and provides detailed data for campaigns. Review collected by and hosted on G2.com.

What do you dislike about Basis?

The dashboard isn't very "attractive" - tons of data, but you have to put it in your own format to make it client facing. Review collected by and hosted on G2.com.

TA
Director, Paid Media + Display Advertising
Mid-Market (51-1000 emp.)
"Enabled efficiencies "
What do you like best about Basis?

I switched my agency's display capabilities from a managed service provider to basis 2 months ago, during client renewal period. The way we've positioned the Basis capabilities have contributed heavily to client retention and satisfaction. The reach, agility, and transparency the platform provides have been to key to our success in retaining and growing clients. Review collected by and hosted on G2.com.

What do you dislike about Basis?

I've noticed some small issues in the platform, especially following platform updates. Nothing that would prevent the building and launching of campaigns, but issues that make doing so somewhat inconvenient. Review collected by and hosted on G2.com.

Jim B.
JB
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Basis has been fantastic for our business"
What do you like best about Basis?

Basis has got a great product that has continued to be developed.

The support for customers is second to none.

Every time there is a new feature (which is often), we get walked through what is new, how it might benefit our business and what the business case is. Review collected by and hosted on G2.com.

What do you dislike about Basis?

The interface is being improved. It's not the prettiest system and it takes a bit of work to learn what to do. Review collected by and hosted on G2.com.

Questions about Basis? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Seth M.
SM
Seth Mariscal
Last activity almost 6 years ago

How does Basis Compare?

Verified User
G2
Verified User
Last activity almost 6 years ago

What is implementation and ongoing services like at Centro?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

9%

Basis Comparisons
Product Avatar Image
StackAdapt
Compare Now
Product Avatar Image
The Trade Desk
Compare Now
Product Avatar Image
Google Marketing Platform
Compare Now
Basis Features
Campaign Dashboard
Campaign Optimization
Reach
Targeting
Retargeting
Geo-Targeting
Custom Reports
Performance and Reliability
Product Avatar Image
Basis