Vue d'ensemble des tarifs de Paycom

Paycom live reporting est un excellent outil pour l'allocation de la main-d'œuvre, du temps et des coûts. Le package de rapports fournit des détails granulaires qui peuvent être manipulés pour refléter plusieurs niveaux à travers tous les départements. Nous utilisons Paycom tous les jours pour consulter divers rapports différents. La fonctionnalité de gestion du temps est une amélioration exponentielle pour notre organisation. Le support client à ce jour a été très favorable, rendant l'intégration très facile. Avis collecté par et hébergé sur G2.com.

L'inconvénient est qu'avec toute nouvelle entreprise, il y a toujours une courbe d'apprentissage de nouvelles procédures. Cependant, l'équipe de mise en œuvre a été entièrement impliquée à chaque étape. Avis collecté par et hébergé sur G2.com.

I noticed that the New England Patriots (Kraft Group) use Paycom. Avis collecté par et hébergé sur G2.com.

They'll make your work life a living hell. This product is so bad it is hard to believe that any HR group finds value in their product, truly. I inherited a very incompletely setup system and the person that sold us this product is avoiding my pointed questions about how long our terms are of our agreement, how long our agreement is for and what was agreed upon for the implementation checklist. This right here should be a major red flag for anyone considering purchasing this system.

Their service model is terrible. We have an assigned rep who is very kind and nice, but he doesn't know the basic functionality of his system and invariably requires to place you on hold while he looks into it.

This is a closed system and I have yet to determine a consistent answer on their API functionality. As best I can determine, they will allow API's but at your own peril and without any support from Paycom. How does a product or service function in this day and age with that model? There are no functioning integrations as best as I can determine.

The user interface is terribly outdated, there is far too much informatoin akin to looking at an outdated Microsoft Access Database and functions are not located in intuitive locations. They rely too much on their breadcrumbs which have confusing and lengthy pathways.

The Learning Management System was incredibly frustrating and time consuming to use. We were promised that we could load our own SCORM files, but again with this being a closed system, the course would glitch out rendering the end user frustrated and having to begin the course all over again, this ocurred multiple times.

In my opinion, the staff, while pleasant and attempting to be helpful seem to know that their system has many challenges and they give a vibe of being ashamed, embarrased or as frustrated with their product. Comments like "yeah, I am not sure why they put that there, or I'm not sure why they have you navigate to it that way", etc.

While they do have a number of features, they seem incomplete or disappointing as they semi function in my opinion. I had a red flag when I was interviewing for my new role at this company but have been sorely dismayed at the day to day use of this system and I would highly encourage anyone seriously considering this to look at any other viable alternative. You'll be better off for doing so. Avis collecté par et hébergé sur G2.com.