Sentiment des utilisateurs
Comment sont-ils déterminés ?
Ces informations, actuellement en version bêta, sont compilées à partir des avis des utilisateurs et regroupées pour afficher une vue d'ensemble du logiciel.
- Autotask is a cloud-based Professional Services Automation (PSA) tool designed for managing helpdesk and administrative tasks for Managed Service Providers (MSPs), offering features such as ticket management, integration capabilities, and customizable dashboards.
- Users like Autotask's cloud-based accessibility, its integration with other platforms, its customizable dashboards, and its ability to streamline operations, enhance workflow efficiency, and provide valuable insights through data collection and reporting.
- Users reported that Autotask has a dated interface, requires time to configure, has poor reporting capabilities, and can be complex to implement, with some users experiencing performance issues and difficulties in searching for specific tickets or setting up widgets.
