Sentimiento del Usuario
¿Cómo se determinan estas?
Estas ideas, actualmente en beta, se recopilan a partir de reseñas de usuarios y se agrupan para mostrar una visión general del software.
- Podium is a communication platform that allows businesses to text chat with customers and automate review links, providing a means of transactional history documentation and customer engagement.
- Users like Podium's ability to automate and schedule messages, its user-friendly interface, the convenience of communicating with customers without calls, and the transparency it provides in customer interactions.
- Reviewers mentioned issues with the AI-generated responses, difficulties in searching for past conversations, occasional notification failures, and the lack of a translation button.
