The minimal learning curve is vital when new businesses are doing bookkeeping for the first time. The fear factor can be quickly overcome when teaching a new user with no accounting background. The newer home page is very user friendly. The banking and...
I have the new user interface. It is not easy to use. They moved tabs that are often used to random places. For example, Reconcile used to be under the banking tab. Now it is in this random area on the upper right side by the name of our company with a gear...
Customer Service Chat Option - so easy to get a quick response and help in the moment instead of having to wait for an email response back.Honestly a game changer in making an HRIS easy to use for the HR team.
You pay them money for a service that fails at every turn. You can't reach anyone by phone. Wait, actually, they will call you several times a month trying to sell you a new service.
The minimal learning curve is vital when new businesses are doing bookkeeping for the first time. The fear factor can be quickly overcome when teaching a new user with no accounting background. The newer home page is very user friendly. The banking and...
Customer Service Chat Option - so easy to get a quick response and help in the moment instead of having to wait for an email response back.Honestly a game changer in making an HRIS easy to use for the HR team.
I have the new user interface. It is not easy to use. They moved tabs that are often used to random places. For example, Reconcile used to be under the banking tab. Now it is in this random area on the upper right side by the name of our company with a gear...
You pay them money for a service that fails at every turn. You can't reach anyone by phone. Wait, actually, they will call you several times a month trying to sell you a new service.