Compare PrimePay and Rippling 
At a Glance
Market Segments
Small-Business (65.8% of reviews)
Mid-Market (61.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
PrimePay
Star Rating
(74)4.1 out of 5
Market Segments
Small-Business (65.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PrimePayRippling
Star Rating
(6,645)4.8 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RipplingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PrimePay has a solid "Time, Attendance, and PTO" feature with a score of 8.5, but reviewers mention that Rippling excels in this area with a score of 9.5, highlighting its user-friendly interface and comprehensive tracking capabilities.
- Reviewers mention that PrimePay's "Quality of Support" is rated at 7.5, which some users find lacking, while Rippling shines with a score of 9.3, with many users praising its responsive customer service and helpful resources.
- G2 users report that PrimePay's "Employee Self Service" web portal is rated at 7.7, which they find somewhat limited, whereas Rippling's portal receives high praise with a score of 9.7, noted for its intuitive design and ease of use.
- Users on G2 highlight that PrimePay's "Compliance" features score 8.0, but reviewers mention that Rippling's compliance support is significantly better at 9.2, with users appreciating its automated updates and thorough documentation.
- Reviewers say that PrimePay's "Expense Management" feature is rated at 8.3, but users report that Rippling's similar feature scores higher at 8.7, with many noting its smart categorization and seamless bank integration.
- Users report that PrimePay's "Ease of Setup" is rated at 7.5, which some find cumbersome, while Rippling's setup process is rated at 9.3, with reviewers mentioning its streamlined onboarding process and helpful setup guides.
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Pricing
Entry-Level Pricing
PrimePay
No pricing availableRippling
No pricing availableFree Trial
PrimePay
No trial information availableRippling
Free Trial is available
Ratings
Meets Requirements
8.2
57
9.5
5,493
Ease of Use
8.0
59
9.6
5,609
Ease of Setup
7.5
32
9.3
3,554
Ease of Admin
8.2
32
9.1
1,140
Quality of Support
7.5
51
9.3
4,453
Has the product been a good partner in doing business?
8.1
33
9.1
1,131
Product Direction (% positive)
6.8
59
9.5
5,341
Features by Category
Core HR
8.7
13
9.4
1921
8.5
10
9.5
1972
Feature Not Available
8.7
1638
8.0
9
9.1
1741
8.0
9
9.2
1739
8.3
10
9.5
1876
Generative AI
Feature Not Available
Feature Not Available
Platform
7.6
11
8.9
3089
7.4
9
8.8
2905
6.9
7
8.9
2811
9.1
11
9.2
3006
7.9
11
9.4
3067
Feature Not Available
9.2
2953
7.2
10
9.0
2923
8.3
10
9.3
3034
Expense Reports
Not enough data
9.1
357
Not enough data
Feature Not Available
Not enough data
9.0
350
Not enough data
9.2
353
Not enough data
9.3
361
Not enough data
8.8
342
Not enough data
8.8
329
Travel Management
Not enough data
8.4
311
Not enough data
8.3
299
Not enough data
8.4
297
Not enough data
8.4
293
Client Invoicing
Not enough data
8.6
847
Not enough data
8.8
855
Not enough data
8.7
832
Mobile
Not enough data
9.0
320
Not enough data
8.7
300
Not enough data
8.5
292
Platform
Not enough data
8.6
239
Not enough data
8.8
233
Administration
Not enough data
8.8
233
Administration
Not enough data
9.1
870
Not enough data
9.2
866
Not enough data
9.1
888
Not enough data
9.2
861
Not enough data
9.3
868
Platform
Not enough data
9.1
852
Not enough data
9.0
832
Not enough data
8.9
813
Not enough data
9.3
850
Not enough data
9.1
822
Not enough data
Feature Not Available
Authentication Options
Not enough data
9.5
420
Not enough data
9.4
385
Not enough data
9.5
415
Not enough data
9.6
367
Not enough data
9.1
310
Not enough data
9.1
305
Access Control Types
Not enough data
9.4
325
Not enough data
9.2
322
Not enough data
9.3
327
Not enough data
9.1
298
Not enough data
9.2
302
Administration
Not enough data
9.3
322
Not enough data
9.4
344
Not enough data
9.3
332
Not enough data
9.3
344
Not enough data
9.4
344
Platform
Not enough data
9.3
323
Not enough data
9.2
291
Not enough data
9.4
311
Not enough data
9.2
274
Not enough data
9.2
307
Not enough data
9.1
285
Not enough data
9.1
283
User on/off Boarding
Not enough data
9.3
77
|
Verified
Not enough data
9.4
82
|
Verified
Not enough data
9.3
89
|
Verified
Not enough data
9.4
85
|
Verified
Not enough data
9.6
82
|
Verified
Not enough data
9.3
79
|
Verified
User Maintenance
Not enough data
9.4
79
|
Verified
Not enough data
9.3
62
|
Verified
Not enough data
9.3
62
|
Verified
Governance
Not enough data
9.0
56
Not enough data
9.1
62
|
Verified
Administration
Not enough data
9.2
79
|
Verified
Not enough data
8.6
81
|
Verified
Not enough data
9.3
72
|
Verified
Not enough data
9.1
71
|
Verified
Employee Self Service
7.7
42
9.7
2927
|
Verified
6.8
28
9.4
2848
|
Verified
6.7
34
9.3
2714
|
Verified
Administration
8.1
41
9.4
2658
|
Verified
7.0
32
9.5
2722
|
Verified
8.4
44
9.7
2844
|
Verified
Feature Not Available
9.2
2429
|
Verified
7.5
35
9.4
2654
|
Verified
6.9
31
9.1
2359
|
Verified
6.9
31
9.5
2519
|
Verified
7.9
36
9.4
2506
|
Verified
7.7
37
9.4
2474
|
Verified
Taxes
7.6
36
9.3
2549
|
Verified
6.9
32
9.2
2459
|
Verified
7.5
35
9.2
2402
|
Verified
Integration
6.1
22
9.1
2292
|
Verified
6.7
24
9.1
2305
|
Verified
Feature Not Available
9.1
2227
|
Verified
Feature Not Available
9.2
2316
|
Verified
Platform
7.1
36
9.3
2487
|
Verified
7.7
38
9.4
2494
|
Verified
7.8
40
9.5
2582
|
Verified
7.6
30
9.4
2452
|
Verified
Benefits Administration Platform Features
7.8
10
9.4
1921
8.3
9
9.4
1886
6.2
7
9.0
1649
7.5
8
9.3
1808
7.6
9
9.4
1796
8.7
10
9.5
1894
7.9
7
9.3
1633
Feature Not Available
9.3
1720
Benefits Administration Platform Features
7.8
10
9.4
1921
8.3
9
9.4
1886
6.2
7
9.0
1649
7.5
8
9.3
1808
7.6
9
9.4
1796
8.7
10
9.5
1894
7.9
7
9.3
1633
8.7
10
9.5
1505
Feature Not Available
9.3
1720
6.2
7
9.1
1453
Not enough data
8.9
1183
Not enough data
9.1
1266
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.6
11
8.9
3089
7.4
9
8.8
2905
6.9
7
8.9
2811
9.1
11
9.2
3006
7.9
11
9.4
3067
Feature Not Available
9.2
2953
7.2
10
9.0
2923
8.3
10
9.3
3034
Compliance
Not enough data
9.1
85
Not enough data
9.1
70
Not enough data
9.1
74
Platform
Not enough data
9.2
86
Not enough data
9.2
88
Not enough data
9.5
90
Support
Not enough data
9.2
84
Not enough data
9.1
77
Not enough data
9.1
73
Not enough data
8.9
76
Not enough data
9.1
83
Not enough data
9.3
85
Not enough data
9.2
83
Automation
Not enough data
9.3
1226
Logistics
Not enough data
9.3
1255
Not enough data
9.2
1188
Not enough data
Feature Not Available
Management
Not enough data
9.1
1133
Not enough data
9.3
1170
Not enough data
9.4
1263
Not enough data
9.5
1279
Not enough data
9.5
1256
7.0
5
9.6
1307
Not enough data
9.4
1210
Monitoring
Not enough data
9.3
1150
Not enough data
9.3
1144
Feature Not Available
9.3
1167
Processing
Not enough data
9.5
150
Not enough data
9.4
148
Not enough data
9.5
144
Not enough data
9.4
144
Compliance
Not enough data
9.3
138
Not enough data
9.4
142
Not enough data
9.4
144
Integration
Not enough data
9.2
141
Not enough data
9.4
142
Not enough data
9.2
136
Reporting
Not enough data
9.1
134
Not enough data
9.1
138
Not enough data
9.3
140
Platform Basics
Not enough data
9.1
585
Not enough data
9.4
606
Not enough data
9.1
575
Not enough data
9.3
590
Platform Functionality
Not enough data
9.0
578
Not enough data
9.3
590
Platform Data
Not enough data
9.1
573
Not enough data
9.2
590
Not enough data
9.1
573
Not enough data
9.2
576
Setup
Not enough data
9.0
159
Not enough data
9.2
163
Not enough data
9.2
156
Performance
Not enough data
Feature Not Available
Not enough data
8.9
156
Not enough data
8.9
158
Not enough data
9.0
154
Payment Cards
Not enough data
9.2
153
Not enough data
9.1
153
Not enough data
8.9
152
Reporting
Not enough data
9.2
155
Not enough data
9.0
156
Not enough data
9.1
151
Not enough data
9.0
150
Payments
Not enough data
8.9
150
Not enough data
8.9
151
Not enough data
9.3
156
Not enough data
9.2
156
Fraud & Risk Management
Not enough data
9.2
152
Not enough data
9.0
151
Not enough data
9.1
147
Data Management
Not enough data
9.2
73
Not enough data
9.2
73
Not enough data
9.1
72
Not enough data
9.2
71
Not enough data
8.9
71
Analytics
Not enough data
9.0
70
Not enough data
9.0
71
Not enough data
9.2
70
Not enough data
9.1
70
Recovery
Not enough data
9.3
70
Not enough data
9.0
68
AP Data Processing
Not enough data
9.2
68
Not enough data
9.2
68
Not enough data
9.2
67
Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Audit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
424
Not enough data
9.4
438
Platform Data
Not enough data
9.1
434
Not enough data
9.0
427
Not enough data
9.1
449
Platform Content
Not enough data
9.0
430
Not enough data
8.8
428
Not enough data
8.9
416
Generative AI
Not enough data
Feature Not Available
Access Control
Not enough data
9.6
32
Not enough data
9.5
32
Not enough data
9.7
31
Not enough data
9.5
30
Administration
Not enough data
9.6
31
Not enough data
9.5
31
Not enough data
9.6
30
Not enough data
9.5
30
Functionality
Not enough data
9.6
33
Not enough data
9.7
33
Not enough data
9.7
32
Platform Basics
Not enough data
9.0
153
Not enough data
9.4
155
Not enough data
9.1
154
Platform Performance
Not enough data
9.1
156
Not enough data
9.1
152
Platform Functionality
Not enough data
9.2
150
Not enough data
9.0
147
Not enough data
9.1
152
Platform Additional Functionality
Not enough data
9.2
162
Not enough data
8.9
145
Not enough data
8.9
148
Generative AI
Not enough data
Feature Not Available
Training & eLearning
Not enough data
9.1
319
Not enough data
8.9
311
Not enough data
9.0
306
Not enough data
9.1
303
Functionality
Not enough data
9.3
94
Not enough data
9.3
89
Not enough data
9.3
98
Not enough data
9.3
94
Not enough data
9.4
101
Not enough data
9.4
98
Type
Not enough data
Feature Not Available
Not enough data
9.0
87
Reporting
Not enough data
9.1
91
Not enough data
9.2
89
Platform Basics
Not enough data
9.2
255
Not enough data
9.4
259
Not enough data
9.4
257
Platform Content
Not enough data
9.2
254
Not enough data
9.0
250
Not enough data
9.1
249
Platform Additional Functionality
Not enough data
9.2
249
Not enough data
9.2
252
Not enough data
9.1
250
Not enough data
9.2
250
Not enough data
9.1
250
Performance reviews
Not enough data
9.2
10
Not enough data
9.1
9
Not enough data
9.4
9
Goals
Not enough data
9.4
8
Not enough data
9.2
8
Feedback
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
8.3
8
Not enough data
8.5
8
Data
Not enough data
9.2
8
Not enough data
9.4
8
Platform Basics
Not enough data
9.3
257
Not enough data
9.3
255
Platform Administration
Not enough data
9.2
246
Not enough data
9.2
246
Not enough data
9.1
246
Platform Payment Content
Not enough data
9.2
248
Not enough data
9.1
238
Not enough data
9.4
247
Reports
Not enough data
8.6
164
Not enough data
8.9
173
Not enough data
8.8
165
Not enough data
8.9
164
Cleaning
Not enough data
8.9
164
Not enough data
8.8
165
Not enough data
8.9
164
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Compatability
Not enough data
8.9
240
Not enough data
9.0
238
Not enough data
8.7
236
Benefits
Not enough data
8.6
242
Not enough data
8.9
238
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Resource Planning - Workforce Planning
Not enough data
8.8
91
Not enough data
9.2
91
Not enough data
9.0
88
Not enough data
9.0
87
Human Resources - Workforce Planning
Not enough data
9.1
90
Not enough data
9.1
90
Not enough data
9.4
93
Not enough data
9.2
89
Sourcing
Not enough data
8.7
200
Not enough data
8.9
214
Not enough data
8.7
203
Not enough data
8.7
203
Not enough data
8.7
198
Candidate Management
Not enough data
8.8
225
Not enough data
8.9
207
Not enough data
8.9
212
Not enough data
8.8
212
Not enough data
8.9
209
Not enough data
8.8
206
Not enough data
8.4
194
Not enough data
8.6
200
Platform
7.6
11
8.9
3089
7.4
9
8.8
2905
6.9
7
8.9
2811
9.1
11
9.2
3006
7.9
11
9.4
3067
Feature Not Available
9.2
2953
7.2
10
9.0
2923
8.3
10
9.3
3034
Platform Content
Not enough data
9.0
687
Not enough data
9.2
694
Not enough data
9.3
712
Not enough data
9.0
680
Not enough data
9.2
692
Not enough data
9.1
690
Platform Additional Functionality
Not enough data
9.4
708
Not enough data
8.9
659
Not enough data
9.1
652
Not enough data
9.3
682
Not enough data
9.4
678
Platform Data
Not enough data
8.9
616
Not enough data
9.1
640
Not enough data
9.1
644
Platform
7.6
11
8.9
3089
7.4
9
8.8
2905
6.9
7
8.9
2811
9.1
11
9.2
3006
7.9
11
9.4
3067
Feature Not Available
9.2
2953
7.2
10
9.0
2923
8.3
10
9.3
3034
Recruiting and Onboarding
Not enough data
8.9
593
Not enough data
9.3
634
Usability & Access
Not enough data
9.5
175
Not enough data
9.2
164
Not enough data
9.0
152
Not enough data
9.5
154
Not enough data
9.4
154
Security Measures
Not enough data
9.2
158
Not enough data
9.5
169
Not enough data
9.3
136
Storage
Not enough data
8.7
112
Not enough data
9.0
122
Platform - Mobile Device Management (MDM)
Not enough data
9.5
122
Operating System
Not enough data
9.3
134
Not enough data
9.6
139
Not enough data
9.1
115
Management
Not enough data
9.4
134
Not enough data
9.5
129
Not enough data
9.1
108
Not enough data
8.9
107
Not enough data
9.2
117
Security
Not enough data
9.4
123
Not enough data
9.4
132
Course Authoring
Not enough data
8.8
157
Not enough data
8.8
165
Not enough data
8.9
163
Not enough data
8.7
157
Course Delivery
Not enough data
9.0
166
Not enough data
9.4
178
Not enough data
9.4
177
Not enough data
9.2
169
Course Management
Not enough data
8.5
155
Not enough data
8.7
158
Not enough data
8.8
165
Not enough data
9.0
167
LMS Marketplace
Not enough data
8.2
148
Not enough data
8.3
153
Not enough data
8.3
150
Interface
Not enough data
8.4
147
Not enough data
8.4
146
Training & eLearning
Not enough data
9.0
157
Not enough data
9.1
319
Not enough data
8.7
141
Not enough data
8.9
311
Not enough data
9.0
306
Not enough data
9.1
303
Not enough data
9.0
138
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Intermediate GEP features
Not enough data
8.8
62
Not enough data
9.0
64
Other GEP Features
Not enough data
9.1
67
Not enough data
9.2
65
Not enough data
9.1
64
Platform
7.6
11
8.9
3089
7.4
9
8.8
2905
6.9
7
8.9
2811
9.1
11
9.2
3006
7.9
11
9.4
3067
Feature Not Available
9.2
2953
7.2
10
9.0
2923
8.3
10
9.3
3034
Platform
7.6
11
8.9
3089
7.4
9
8.8
2905
6.9
7
8.9
2811
9.1
11
9.2
3006
7.9
11
9.4
3067
Feature Not Available
9.2
2953
7.2
10
9.0
2923
8.3
10
9.3
3034
Workforce Management Platform Features
Not enough data
8.8
401
Not enough data
8.8
390
Not enough data
9.3
449
Not enough data
9.4
489
Not enough data
9.1
417
Not enough data
8.9
394
Not enough data
9.1
416
Not enough data
9.4
441
Not enough data
9.0
391
Not enough data
9.0
404
Categories
Categories
Shared Categories
PrimePay and Rippling are categorized as Time & Attendance, Benefits Administration, Core HR, Payroll, Performance Management, Corporate Learning Management Systems, and HCM Software
Unique Categories
PrimePay has no unique categories
Rippling is categorized as Employer of Record (EOR), Global Employment Platforms (GEP), Contractor Payments, Contractor Management, Cloud Directory Services, HR Compliance, Accounts Payable (AP) and Spend Analysis, Spend Management, Absence Management, Multi-Country Payroll, PEO Providers, Training Management Systems, Employee Scheduling, HR Analytics, Onboarding, Applicant Tracking Systems (ATS), Password Managers, Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), Expense Management, Workforce Management, Mobile Device Management (MDM), AP Automation, and Workforce Planning
Reviews
Reviewers' Company Size
PrimePay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rippling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
8.2%
Non-Profit Organization Management
6.8%
Hospital & Health Care
6.8%
Financial Services
6.8%
Computer Software
5.5%
Other
65.8%
Computer Software
15.4%
Information Technology and Services
10.4%
Hospital & Health Care
5.2%
Financial Services
4.5%
Marketing and Advertising
4.1%
Other
60.4%
Most Helpful Reviews
PrimePay
Most Helpful Favorable Review
Erica S.
Verified User in Retail
The platform, as a whole, is simple to use from both an administrator standpoint and an employee self-service standpoint. I specifically like the ease of use for employee onboarding. We've received unsolicited feedback from new hires about how easy it was...
Most Helpful Critical Review
Verified User in Computer Software
SyncHR was not very user friendly and was often difficult to navigate.
Rippling
Most Helpful Favorable Review
Taraneh A.
Verified User in Information Technology and Services
Customer Service Chat Option - so easy to get a quick response and help in the moment instead of having to wait for an email response back.Honestly a game changer in making an HRIS easy to use for the HR team.
Most Helpful Critical Review
Ashley G.
Verified User in Computer Software
You pay them money for a service that fails at every turn. You can't reach anyone by phone. Wait, actually, they will call you several times a month trying to sell you a new service.
Erica S.
Verified User in Retail
The platform, as a whole, is simple to use from both an administrator standpoint and an employee self-service standpoint. I specifically like the ease of use for employee onboarding. We've received unsolicited feedback from new hires about how easy it was...
Taraneh A.
Verified User in Information Technology and Services
Customer Service Chat Option - so easy to get a quick response and help in the moment instead of having to wait for an email response back.Honestly a game changer in making an HRIS easy to use for the HR team.
Verified User in Computer Software
SyncHR was not very user friendly and was often difficult to navigate.
Ashley G.
Verified User in Computer Software
You pay them money for a service that fails at every turn. You can't reach anyone by phone. Wait, actually, they will call you several times a month trying to sell you a new service.
Discussions
Is PrimePay a good company?
1 comment
DC
I have used almost all payroll companies. Although small, PrimePay has been the best overall.Read more
PrimePay has no more discussions with answers
What is Rippling used for?
4 comments
JA
We use it for payroll and taxes and insurance mostly. Read more
What are some popular integrations for Rippling?
1 comment
Official Response from Rippling
Hi Steve,
The Rippling App Shop allows you to integrate with over 500 third-party applications like Google Workspace, Slack, and Carta. Some popular...Read more
How can I build automation for work anniversaries & Birthdays
1 comment
Official Response from Rippling
Hi Jacob, with Rippling Workflow Studio, admins can easily set up workflows that are triggered by anything, including key dates like work anniversaries or...Read more
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