G2 reviewers report that Xero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Happay. Users appreciate its intuitive interface and the simplicity it brings to managing accounting tasks, making it a preferred choice for small businesses.
According to verified reviews, Xero has a much larger volume of feedback, with over 1,300 reviews compared to Happay's 421. This suggests that Xero's user experiences are more diverse and reliable, providing a broader perspective on its performance.
Users say that Xero's setup process is straightforward, with many highlighting the ease of onboarding their teams. In contrast, while Happay is noted for its well-designed user interface, some users may find the initial setup less intuitive due to its focus on enterprise-level features.
Reviewers mention that Happay shines in employee reimbursement management, with users praising its ability to streamline claims and integrate seamlessly with accounting software. However, Xero users also appreciate its capabilities in reconciling payments and receipts, indicating strong competition in this area.
G2 reviewers highlight that Happay offers a more advanced user experience in specific features like digital receipt management and expense reporting, scoring higher than Xero. This makes Happay a compelling option for users who prioritize these functionalities.
According to recent user feedback, both products provide solid support, but Happay edges out with slightly higher ratings for quality of support. Users have noted that Happay's customer service is responsive and helpful, which can be crucial for businesses relying on timely assistance.
Why there is no option to call the respective next level of person to take a follow up if he's not commenting back on your comment.
2 Comments
SL
Mostly its the line manager who has to approve the happay, and mostly its a automated process that flows over mails, hence its not necessary to have a call...Read more
What is the need of creating a report for every expense?
1 Comment
JD
Not necessarily. You can group the expenses into different reports or group the all of them in one and name it. In months, weeks or events. Read more
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