QuickBooks Online Reviews & Product Details

I like how you can quickly search for any customer information. You can create a statement with a balance forward or open item as well. I also like the estimate feature. And I like how it also can automatically chase clients when they haven't paid within their set time frame. It significantly reduces the time that I have to spend chasing clients for payments and searching for a specific invoice or customer engagement item, making everything quick and easy for both myself and the client. Review collected by and hosted on G2.com.

Sometimes, the payment link doesn't seem to work properly, and they have to keep refreshing it, and then try again the next week to pay via card. Also, it would be good to have the option to split an invoice and send 50% to one client, 50% to another client. Review collected by and hosted on G2.com.

What I like best about QuickBooks Online is its user-friendly interface and ease of access from anywhere. It simplifies accounting tasks like invoicing, expense tracking, and bank reconciliation, making day-to-day financial management much more efficient. The real-time reporting feature also helps in making quick and informed business decisions. Review collected by and hosted on G2.com.

What I dislike about QuickBooks Online is that it can sometimes be slow or laggy, especially when working with large data sets. Certain features feel limited compared to the desktop version, and customization options for reports are not always flexible. Additionally, the subscription cost can be high for small businesses, and customer support response times can occasionally be inconsistent. Review collected by and hosted on G2.com.

We’ve been using QuickBooks Online across multiple clients and entities, mainly for bookkeeping, payroll tracking, and monthly reporting. What works well is how easy it is to set up and get started, especially for standard accounting workflows.

The bank feeds and rules help save time on repetitive entries, and it integrates with a lot of third-party apps which is useful in our case since every client has a slightly different setup. Review collected by and hosted on G2.com.

One thing that can be frustrating is how it handles multi-entity or non-US setups. We’ve had situations where we needed to configure entities outside the US, and the system doesn’t always adapt smoothly.

Also, in non-US setups, the number of apps supported through the integration feature is very limited. For example, one of our clients in the UK is using Ramp, but QBO UK doesn’t support integration with Ramp, which increases manual work on our end.

On top of that, the user interface changes far too quickly. It keeps getting updated, and it becomes hard to stay familiar with the workflow when the interface is changing so often. Review collected by and hosted on G2.com.

I appreciate the full range of options; QBO really has a monopoly in the online accounting software space. There isn’t much that truly competes with it, largely because of its name recognition. I know that if we use QBO, any accounting professional will be able to work with it. It covers all of our needs. Review collected by and hosted on G2.com.

I feel like the reporting dashboards are never 100% accurate or fully trustworthy. The way the information is laid out, along with the recent updates, felt unnecessary and made things harder to follow. Overall, it isn’t very user-friendly unless you’ve had training or have been using it for a long time. Customer support is lacking. Review collected by and hosted on G2.com.

QuickBooks Online has been an easy way for our fully remote organization to all have access to the financial data for the organization - in real time. There are new features constantly being rolled out, to better support the organization. It is relatively low-cost, is easy to use, and was relatively easy to set up. There are great integrations to further productivity. We use it daily to weekly. We've had great experience with their customer service as well. Review collected by and hosted on G2.com.

Sometimes QuickBooks Online has issues with the file uploads for the various transactions. Additionally, if you are uploading backup files for each transaction, it gets really time consuming. It would be much better if there were a drag/drop function as it would greatly decrease the time taken each month to handle that portion of the financial work. Review collected by and hosted on G2.com.

QuickBooks Online is very user-friendly and easy to navigate, even if you’re not an accountant. The dashboard provides a clear snapshot of income, expenses, and cash flow, which makes it easier to make quick financial decisions. I especially appreciate how simple it is to create invoices, track payments, and reconcile bank transactions without a lot of extra steps. The bank feed integration saves a lot of time by automatically importing and categorizing transactions, so I’m not constantly entering data manually. It also integrates smoothly with other tools and apps, which adds flexibility as a business grows. Overall, it streamlines day-to-day accounting tasks and keeps financial records organized in one place. Review collected by and hosted on G2.com.

While the platform is very powerful, some advanced features require a bit of exploration to fully utilize. There are many options available, so new users may need some time to understand all the capabilities. However, once familiar with the system, it becomes much easier to navigate and use efficiently. Review collected by and hosted on G2.com.

I like how easy QuickBooks Online is to use, and how quickly I can log in and find what I need. As a newcomer to the industry, it’s especially helpful that the platform is straightforward and easy to understand. The initial setup was also extremely simple. I use QuickBooks Online about once a week to keep everything reconciled, and the system makes that process easy. It also integrates nicely with Gusto. Review collected by and hosted on G2.com.

There are a lot of options, and at first it can feel overwhelming when you’re trying to figure out what you need to do in QuickBooks. It took me a little while to get oriented and find the right place to go. Review collected by and hosted on G2.com.

nothing at the moment. Can't wait until after 2025 tax seaon to switch Review collected by and hosted on G2.com.

QuickBooks Online has deliberately removed the ability to print IRS-compliant 1099 forms with boxes, a feature that existed for years and is still required for many established workflows.

There is no technical limitation here — the data exists, but the form layout is intentionally suppressed to push users into paid e-filing. This forces businesses and accounting firms to either pay extra, manually re-enter data into IRS PDFs, or use third-party services.

This is a clear regression, not an improvement. It increases cost, wastes time, introduces error risk, and creates unnecessary compliance confusion. Removing core functionality to coerce add-on purchases undermines trust in the platform.

If you rely on predictable, standards-based accounting workflows, be aware that QuickBooks can and will remove them without notice. Review collected by and hosted on G2.com.

I love how easy QuickBooks Online is to use and the design of the interface. I really appreciate how it integrates with so many of the platforms we're already using, making it incredibly convenient. It's great for keeping accurate financial records, and it integrates seamlessly with our donor CRM to ensure that all financial data aligns across systems and with our bank records. QuickBooks Online is considered one of the best accounting tools, and this is evident as it has direct integrations with many other apps and platforms, including integration through Zapier. It's perfect for managing our financials in-house due to these capabilities. Review collected by and hosted on G2.com.

N/A it is awesome Review collected by and hosted on G2.com.

Fully fledged accounting app that is widely used in organizations and businesses across US and Canada. It's considered the industry standard for accouting. The support team is top notch, if you need any help they get it resolved in timely manner. Once you get your head around QBO, it's easy to use and operate on a daily basis. It has various and wide integrations with other softwares. Review collected by and hosted on G2.com.

Customization to fit a specific business requirements or needs is currently limited. They should extend the customization of the invoices, bills and other financial documents to meet every customers expectations. They should allow customer to request for new features that might benefit them to be added to the platform. Review collected by and hosted on G2.com.