# QuickBooks Online Reviews **Vendor:** Intuit **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.0/5.0 **Total Reviews:** 3,827 ## About QuickBooks Online Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! ## QuickBooks Online Pros & Cons **What users like:** - Users highlight the **ease of use** of QuickBooks Online, making accounting tasks manageable and efficient. (222 reviews) - Users value the **seamless integrations** of QuickBooks Online, enhancing collaboration and flexibility for growing businesses. (65 reviews) - Users love the **cloud-based accessibility** of QuickBooks Online, enabling seamless collaboration with accountants anytime, anywhere. (64 reviews) - Users value the **easy access** of QuickBooks Online, enabling them to manage finances from anywhere with internet connectivity. (63 reviews) - Users value the **invoice management features** in QuickBooks Online, as it streamlines project tracking and financial clarity. (60 reviews) - Reporting (58 reviews) - Users love the **intuitive design** of QuickBooks Online, appreciating its ease of use for various applications. (57 reviews) - Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (56 reviews) - Access (54 reviews) - Easy Setup (50 reviews) **What users dislike:** - Users find the **missing features** in QuickBooks Online limiting, complicating workflows and hindering detailed data visibility. (75 reviews) - Users find QuickBooks Online to be **too expensive** , with hidden charges and inadequate customer support for such costs. (66 reviews) - Users face **poor customer support** from QuickBooks Online, making troubleshooting and assistance a frustrating experience. (49 reviews) - Users express frustration over **high fees** for QuickBooks Online, feeling overwhelmed by expensive add-ons and subscription costs. (46 reviews) - Users experience a **steep learning curve** with QuickBooks Online, leading to delays in report generation and functionality. (44 reviews) - Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (43 reviews) - Pricing Issues (31 reviews) - Slow Performance (30 reviews) - Syncing Issues (28 reviews) - Not User-Friendly (26 reviews) ## QuickBooks Online Reviews ### 1. Effortlessly Manages Financial Tasks Yet Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Raj S. **Reviewed Date:** December 30, 2025 **What do you like best about QuickBooks Online?** I like how QuickBooks Online connects my bank, credit card, and loan accounts seamlessly. The account reconciliation is easy and almost automated, saving me a lot of time. Processing payments through the QuickBooks platform is very helpful, and the fact that I don't need to log into different platforms to import transactions manually into QuickBooks Online is a great benefit. The initial setup was easy, which was a relief. **What do you dislike about QuickBooks Online?** The main thing which I have figured out is that QuickBooks Online's Chart of Accounts can be updated through bank or credit card transactions posted even if the book is closed. This needs to be resolved since the system should not make any changes after closing the book no matter which area in the system is accessible. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for daily transaction recording, payment processing, and account reconciliation. It connects accounts, tracks transactions, and saves time by eliminating the need for manual imports, making financial reporting and bank reconciliations almost automated. ### 2. Free Tools That Help Me Support My Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Heath V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about QuickBooks Online?** It’s free. I get to use the tools to help my clients. **What do you dislike about QuickBooks Online?** The absolute number 1 is customer service. Not helpful. Second is for advanced accountants it’s difficult to make the entries without trial balance in the same screen. My clients have cheaper credit card processing fees. **What problems is QuickBooks Online solving and how is that benefiting you?** Invoicing. But I think it’s crazy my clients have smaller ### 3. QuickBooks Online Makes Invoicing, Expenses, and Reporting Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is how easy it is to keep track of our finances in one place. It makes invoicing, tracking expenses, and running reports simple, which helps keep everything organized. **What do you dislike about QuickBooks Online?** One thing I don’t like about QuickBooks Online is that it can sometimes feel a little complicated, especially when trying to find certain reports or settings. It takes some time to learn where everything is. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps us keep all of our financial information organized in one place. It makes it easier to track income, expenses, and invoices, which helps us stay on top of our bookkeeping and saves time when it comes to reporting and taxes. ### 4. QBO Integrations That Keep HRIS and Shop Software in Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. | Controller, Chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about QuickBooks Online?** QBO talks to our HRIS as well as our shop software. **What do you dislike about QuickBooks Online?** QBO is very cookie cutter meaning you don’t have a lot of room to maneuver and tweak to your company standards if they are different than the standard company. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO is my accounts payable and accounting reconciliation software. ### 5. Great Software for providing financials. **Rating:** 4.0/5.0 stars **Reviewed by:** Brian T. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about QuickBooks Online?** The accounting software for financials, is very easy to use and customer service is always helpful. It also integrates well with other software. **What do you dislike about QuickBooks Online?** The A/P system has multiple steps and is sometimes confusing compared to other A/P systems, that we currently use. **What problems is QuickBooks Online solving and how is that benefiting you?** At this time, I do not have any issues that they are solving. I would like to more education/training on the items that we are probably not using to their full potential. ### 6. Fast Payouts, But Company Verification Setup Needs to Be Easier **Rating:** 2.0/5.0 stars **Reviewed by:** Sarah N. | Ceo, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about QuickBooks Online?** Very fast payouts. I also like that customers have the option to pay using their bank credentials directly, instead of having to use a third-party company that logs them into their bank. A lot of my customers don’t trust those third parties and feel it’s an unnecessary step. **What do you dislike about QuickBooks Online?** It hasn’t been the easiest process when trying to verify my company setup so I can use QuickBooks Money. **What problems is QuickBooks Online solving and how is that benefiting you?** At the moment, there’s nothing I’ve switched over from them. ### 7. Essential Software That Delivers Outstanding Value **Rating:** 5.0/5.0 stars **Reviewed by:** Travis B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about QuickBooks Online?** QBO is one of the best accounting programs out there and has a majority market share at the moment in accounting software for small businesses. They have a great training program for learning to use the program but there is a big learning curve to use all the features. **What do you dislike about QuickBooks Online?** The price can be outside of most small businesses' price range but it is necessary to **What problems is QuickBooks Online solving and how is that benefiting you?** We as business owners are required to keep timely financials not only per IRS rules but also in order to understand the status of the company at any point. This solves that purpose with providing a database built for creating financials and processing invoices and bills. ### 8. Efficient Project Tracking, Needs Payment Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina S. | founder and owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about QuickBooks Online?** I like the projects section in QuickBooks Online, as it allows me to keep records of each project, showing all the invoicing, profit margins, and overall performance of each project. I appreciate having all the information in one place, which makes it easier to see how each project is doing. **What do you dislike about QuickBooks Online?** the dont have a very strong customer support eventhough there cost of the software is very high **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for invoicing and business records. It solves my accounting issues and keeps project information in one place, showing invoicing, profit margins, and performance. ### 9. Intuitive and Simple Core Features Make Workflow a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Richard . | VP of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about QuickBooks Online?** It is fairly simple and the core functionality is very intuitive. **What do you dislike about QuickBooks Online?** It can be challenging to handle non-standard items, such as customer deposits or retainage fees, as the system does not always make it straightforward. However, there is usually a workaround for these limitations. Additionally, implementing governance features is not very intuitive, and we have yet to find any built-in approval workflows. **What problems is QuickBooks Online solving and how is that benefiting you?** We rely on QBO as the primary general ledger for our business, connecting various other applications to post transactions directly into it. Thanks to the available API and the range of integrated applications, QBO offers a high degree of flexibility. As a result, only the Accounting team typically needs direct access to the platform, since other departments can interact with it through these integrations. ### 10. Easy, Straightforward Access for All Office Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Tara F. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** Easy to access and use for all office staff. It’s relatable and straightforward to use. **What do you dislike about QuickBooks Online?** Sometimes it gets mixed up and sends a payment to the wrong customer, or applies an invoice to the wrong vendor. **What problems is QuickBooks Online solving and how is that benefiting you?** Invoicing and payments have been simplified and made easier with QuickBooks Online. ### 11. Flexible Remote Access, But Interface Changes Cause Frustration **Rating:** 3.0/5.0 stars **Reviewed by:** Phyllis S. | Sr. Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about QuickBooks Online?** What I appreciate most is the flexibility to work from any location. When I need to attend an offsite meeting, I can easily log in to check data or enter a bill whenever necessary. **What do you dislike about QuickBooks Online?** As one of the company accountants, I find it frustrating that we cannot provide our managers with the necessary tools unless we grant them full access. Additionally, I am not pleased with the constant changes that occur without our input. The interface is frequently updated, and features we rely on are either removed or relocated, making it difficult to keep up. **What problems is QuickBooks Online solving and how is that benefiting you?** We can enter bills from vendors and process their payments. Additionally, we have the ability to create new customer accounts, send out invoices, and record the payments we receive. ### 12. Excellent, User-Friendly Reporting with Nearly Endless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about QuickBooks Online?** The reporting tools are excellent and very user-friendly. It’s easy to create customized reports, and the overall report-building process feels straightforward. Additionally, the integrations are almost endless making real time accounting more feasible. **What do you dislike about QuickBooks Online?** I wish the KPI dashboard was a bit more robust. Some of the more recently added AI tooling could use improvement **What problems is QuickBooks Online solving and how is that benefiting you?** QBO helps us have a single source of truth for all our accounting platforms. ### 13. Efficient Accounting, But Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Rolies K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about QuickBooks Online?** I like that all the information in QuickBooks Online is permanently stored. It's great for going back to see our business transactions, how much we actually spent, and how much we took in. For payroll, it's really handy to see how much we've paid people. If we ever need to trace back anything, we can easily pull it up. **What do you dislike about QuickBooks Online?** As long as it works, it's a great program. Once you start needing help, I find that the help desk is not very active, and it takes a long time to get a hold of them. And quite often, the issue is not fully resolved. **What problems is QuickBooks Online solving and how is that benefiting you?** I find QuickBooks Online simplifies payroll with easy direct deposit, makes accounting seamless with transaction categorization, and ensures business transaction data is readily accessible. ### 14. Good Layout, but Slow and Cumbersome at Times **Rating:** 3.0/5.0 stars **Reviewed by:** Kristy S. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I like the layout of QuickBooks Online, especially the dropdown menus. I also found the initial setup pretty easy after switching from QB Desktop, as it just required adjusting to a new format with the online version. **What do you dislike about QuickBooks Online?** I don't like the lag in processing and sometimes it takes forever to toggle between pages and when posting bank transactions. I also do not like the bank transactions option to match or post. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me with bookkeeping, accounting reports, and balance sheets for budgets. ### 15. QuickBooks makes it simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online has been a game changer for managing my business finances. I love how easy it is to track income and expenses, send invoices, and see real-time cash flow all in one place. The automatic bank feed saves me hours of data entry, and the reporting tools make tax time much less stressful. Since it’s cloud-based, I can access my books anytime, anywhere, which gives me peace of mind and keeps me organized. It’s user-friendly, efficient, and truly helps me stay on top of my business. **What do you dislike about QuickBooks Online?** One downside of QuickBooks Online is the cost, since the monthly subscription and add-ons like payroll can add up quickly. It can also take some time to learn the more advanced features, and customer support isn’t always as fast or helpful as it should be. Occasionally, the bank feeds or connections can glitch, which can be frustrating when trying to stay on top of finances. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me keep all of my business finances organized in one place. It solves the problem of tracking income and expenses manually by automatically syncing with my bank, which saves me a lot of time. Invoicing clients is simple and professional, and I can easily see cash flow and reports whenever I need them. Overall, it gives me peace of mind and helps me make smarter financial decisions for my business. ### 16. Easy to Use and More Affordable Than Most Accounting Software **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica B. | Accountant, Fund-Raising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about QuickBooks Online?** Ease of use is better and pricing is considerably lower than most accounting software systems **What do you dislike about QuickBooks Online?** If offline, harder to use. Performance is lacking. **What problems is QuickBooks Online solving and how is that benefiting you?** Can be used anywhere and by many users at the same time. ### 17. Clear Financial Visibility in One Place with QuickBooks Online **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriella B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online allows us to clearly see our financials—the good, the bad, and the ugly—all in one place. **What do you dislike about QuickBooks Online?** It can be tedious to categorize transactions when the rules don’t apply, but I think that would be the case with any similar software. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is a one-stop shop for recording expenses, tracking spending, and forecasting future cash flow. It helps us make business decisions more easily and with confidence. ### 18. Easy-to-Use Accounting with Seamless Bank and Card Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Robert K. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about QuickBooks Online?** Quickbooks is easy to use. Its the most well known accounting software, so it can be integrated very easily with bank accounts, credit cards, etc. **What do you dislike about QuickBooks Online?** For new business's it can get expensive. **What problems is QuickBooks Online solving and how is that benefiting you?** It helps us track expenses, invoice, and it helps with record keeping. ### 19. Easy to Use, Time-Saving & User Friendly AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brij Sen S. | Assistant Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about QuickBooks Online?** It’s easy to use and user-friendly. It saves time with the AI feature, and there are many more helpful features. **What do you dislike about QuickBooks Online?** Basically, I have nothing to dislike, but I think the old version was more compact and easier to view compared with the new QBo version. **What problems is QuickBooks Online solving and how is that benefiting you?** It saves me a lot of time by recording transactions through bulk upload, and much more. ### 20. All the Features I Need for My Solopreneur Business **Rating:** 4.0/5.0 stars **Reviewed by:** Halil G. | Sr. Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about QuickBooks Online?** has all the features I need form my solopreneur business. **What do you dislike about QuickBooks Online?** Cost is higher than I feel for the fetures I use. **What problems is QuickBooks Online solving and how is that benefiting you?** reciept and milage tracking and linking to my bank accounts. ### 21. Reliable Cloud Accounting with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** GangaPrasad K. | Account Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about QuickBooks Online?** I like most about QuickBooks Online is how convenient and reliable it is for everyday accounting. The bank feed feature stands out the most—it automatically pulls in transactions and makes categorizing expenses much faster. I also appreciate being able to access everything from anywhere, whether I’m in the office or working remotely. The financial reports are easy to understand and actually useful, which helps me make better decisions without needing to be an accounting expert. QuickBooks Online keeps my finances organized and gives me a clear picture of cash flow and overall business performance in one place. It helps avoid last-minute stress during tax season since everything is already up to date. QuickBooks Online saves time by automating things like transaction categorization and bank reconciliations, reduces errors, and makes it much easier to stay on top of cash flow, taxes, and reporting. The switch to QuickBooks Online helped streamline our processes and gave us better visibility into our finances. The initial setup of QuickBooks Online was fairly easy. Connecting bank feeds, and setting up basic company information didn’t take much time. Once everything was set up, day-to-day use became pretty straightforward. **What do you dislike about QuickBooks Online?** While QuickBooks Online is very helpful overall, there are a few things that could be improved. The pricing can feel a bit high, especially as your business grows and you need more features. Some functions are also harder to find than they should be, and occasional updates change workflows, which takes time to adjust to. Additionally, customer support can be hit or miss at times, depending on the issue. Overall it works well, but there’s definitely room for improvement in usability and support consistency. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online organizes my accounting, automates transactions, saves time on reconciliations, and ensures accurate reporting, reducing tax season stress. It provides clear cash flow visibility, eliminating manual spreadsheets. ### 22. Cloud Accessibility and Strong Accounting Resources, but Missing Desktop-Level Features **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel A. | Construction Project Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** What I like best about Quickbooks Online is it's storage on the cloud, accessibility from any device and it's extensive resources abd knowledge of accounting. **What do you dislike about QuickBooks Online?** I dislike the slimmed down version of most cloud based software that has a desktop counterpart. Although extensive, it does lack some of the features found at the desktop level. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks is solving the challenges of not being completely familiar with accounting, all of the components that go into accounting and providing the user with extensive reports and queries. ### 23. Attractive UI and Flexible Reporting Tools **Rating:** 4.0/5.0 stars **Reviewed by:** John J. | Hertford Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** Attractive user interface and flexible reporting tools **What do you dislike about QuickBooks Online?** Certain reports are difficult to get out of the software without using third party reporting tools **What problems is QuickBooks Online solving and how is that benefiting you?** Enables an integrated accounting function that is cloud based and allows multiple users to use the same data ### 24. Easy Collaboration and Reporting Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** The ease of use, ability to collaborate with our accountant and board members and to create reports. **What do you dislike about QuickBooks Online?** Accessing some features in the app isn’t as intuitive as it could be. **What problems is QuickBooks Online solving and how is that benefiting you?** Responding to funder and grant reports about how funding was expensed. ### 25. All-in-One Sync and Easy Reconciliation **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth S. | Operations Manager & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about QuickBooks Online?** Everything is in one place, your bank and client info is synced. It is easy to classify expenses and reconcile. **What do you dislike about QuickBooks Online?** Sometimes the sidebar isn't the easiest to navigate. **What problems is QuickBooks Online solving and how is that benefiting you?** Easy for bookkeeping and record keeping. ### 26. QuickBooks Online Makes Vendor and Account Management Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Licensed Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about QuickBooks Online?** QuickBooks helps me manage my vendors and accounts all in one place seamlessly, which has saved me quite a bit of time. There are countless features to utilize. **What do you dislike about QuickBooks Online?** I can't think of anything I dislike about QuickBooks Online. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks helps me integrate my accounts and payroll software, which has been so helpful. I've also been able to track the funds that enter and exit my various accounts, which has been really helpful for monitoring future projections. ### 27. Great Flexibility, Needs Affordable Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia G. **Reviewed Date:** December 04, 2025 **What do you like best about QuickBooks Online?** I appreciate that QuickBooks Online allows me to access my account from anywhere, providing great flexibility in managing my business finances. This accessibility is incredibly valuable as it enables me to keep track of my ecommerce business's accounting needs from wherever I am, just by using my username and password. The convenience of being able to synchronize and update my accounting data effortlessly is a significant advantage, especially since it is an online tool. This feature really enhances my ability to maintain up-to-date financial records and stay organized, no matter my location. **What do you dislike about QuickBooks Online?** I think the pricing could be a little bit more affordable compared to other companies that are coming out with new ways to do accounting. I feel like it needs a little bit more of a tutorial. I don't necessarily find it hard, but I didn't necessarily find it so easy and user friendly. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me keep my accounting up to date and accessible from anywhere, providing flexibility for my ecommerce business. ### 28. Quickbooks Online: A Complete Accounting Tool That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Efrain S. | Junior Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is its user-friendly and well-organized interface. The way everything is structured makes registering transactions simple yet very effective. It also offers a wide range of additional features and detailed reports, which makes it possible to manage nearly all finance-related tasks in one place. From connecting bank accounts to seamlessly generating invoices and bills, QuickBooks Online provides a complete and efficient solution that helps streamline accounting and bookkeeping processes. **What do you dislike about QuickBooks Online?** While QuickBooks Online is very effective overall, there are a few areas that could be improved. At times, the system can feel a bit slow or laggy when loading certain reports or handling large amounts of data. Some of the more advanced features are also not as intuitive as the core functions, which means it can take extra time to learn or navigate them. Additionally, the subscription costs can add up, especially when needing access to multiple features or users. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves several common accounting challenges. It eliminates the hassle of manual data entry by syncing directly with bank and credit card accounts, making reconciliations much faster.Another major benefit is that it is a cloud-based service. Since multiple users on our team work in QuickBooks, all changes are updated instantly. This means the information is always current, and we can all make updates or review data from wherever we are. It has improved collaboration and reduced errors since everyone is always working from the same up-to-date records. ### 29. Easy Reporting and Simple Budgeting Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Brian H. | Vice President of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about QuickBooks Online?** It’s very easy to view reports, and the budgeting tools are simple and straightforward to use. **What do you dislike about QuickBooks Online?** The pricing and licensing model seems to limit how many users we can have. **What problems is QuickBooks Online solving and how is that benefiting you?** It makes financial reporting easy and lets me quickly view key financial information so I can make better financial decisions. ### 30. Easy Money Tracking with Payroll and Taxes in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Sara D. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about QuickBooks Online?** It is an easy way to keep track of incoming and outgoing money in the company, and have payroll and taxes all in the same place. **What do you dislike about QuickBooks Online?** The platform itself can be clunky at times. Importing our invoices and receipts has been a hassle with the program we are using. **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks solves having all of our accounting in one place and not using multiple companies for different aspects. ### 31. User-Friendly and Ideal for Beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Akhil B. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online much easier than other accounting software. It's very helpful for beginners too. I can easily make credit notes and discuss pending payments with clients. The initial setup was easy as well. **What do you dislike about QuickBooks Online?** Sometimes, we have to fill taxes by ourselves. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online tackles transactions and account management, making it easier than other software. It's beginner-friendly and useful for creating credit notes and discussing payments with clients. ### 32. Bulk Bank-Feed Posting Makes Catch-Up Work a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Abhinav A. | Finance Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** Bulk posting from bank feeds for catch up work **What do you dislike about QuickBooks Online?** New software updates makes the system slow and not easy to use now **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks online helping allocating different client funds in one deposit and it saves me time. ### 33. Easy-to-Use UI and Solid Integrations, but Support and Automation Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Derek H. | Senior IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about QuickBooks Online?** It’s easy to understand, and the UI is nice. It also offers native integrations with many financial institutions. Performance is acceptable for a web app, and it isn’t too expensive. **What do you dislike about QuickBooks Online?** Support can be a bit difficult to reach when things don’t work as expected. I also found the automation features somewhat lacking, which made it harder to streamline certain tasks. **What problems is QuickBooks Online solving and how is that benefiting you?** It’s the primary bookkeeping platform for our organization, and it’s what we rely on for day-to-day accounting. ### 34. Effortless Bookkeeping and Seamless Collaboration with QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is how it takes a bunch of annoying money stuff and makes it feel pretty painless: you hook up your bank and cards, transactions flow in automatically, you can set rules so most things categorize themselves, and then you’re basically just reviewing instead of doing tedious data entry. On top of that, invoicing and getting paid is smooth, the reports are actually useful for understanding how your business is doing (not just for taxes), and because it’s cloud-based your bookkeeper or CPA can jump in with you anytime without the whole “send me the latest file” headache. It’s not perfect—pricing can add up and inventory is just okay unless you bolt on extras—but for day-to-day small business bookkeeping, it’s one of the easiest tools to live in **What do you dislike about QuickBooks Online?** price climbs faster than you expect once you add payroll, extra users, or higher tiers, and some features feel gated just to nudge you upward **What problems is QuickBooks Online solving and how is that benefiting you?** pulls transactions straight from banks and cards, helps you categorize everything, and turns that into clean books and clear reports. The benefit is you’re not guessing where your cash went or scrambling at tax time ### 35. Great for Organizing Project Billing and Invoices in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Zach H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about QuickBooks Online?** Great for organizing billing and invoices for projects all in one place. **What do you dislike about QuickBooks Online?** There are quirks sometimes it seems when changes are made to processes **What problems is QuickBooks Online solving and how is that benefiting you?** Organizes the daily bookkeeping so our third party accountant doesn't have to review too much detail ### 36. Efficient Bookkeeping with a Few Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Hari o. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I like QuickBooks Online for its easy bank reconciliation, which makes the process smoother for keeping track of finances. The clean interface is another highlight, as it helps with ease of use and navigation throughout the software. I also appreciate how quickly I can generate reports, streamlining the need for detailed financial insights. **What do you dislike about QuickBooks Online?** It could be faster, also multi-currency reporting could be better. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves bank categorization and reporting issues, collating everything efficiently. ### 37. Expensive but Widely Used for Small Businesses—Easy for Accountants to Work With **Rating:** 4.0/5.0 stars **Reviewed by:** Brian R. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about QuickBooks Online?** It’s the most widely used tool for small businesses and my accountant is familiar with it **What do you dislike about QuickBooks Online?** It’s bloody expensive and prices have gone up much faster than inflation **What problems is QuickBooks Online solving and how is that benefiting you?** It does a decent job of tracking revenue and expenses, invoices, bills, and reporting ### 38. Review of QuickBooks online **Rating:** 3.5/5.0 stars **Reviewed by:** Tom T. | President/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** Mostly user friendly for business owners **What do you dislike about QuickBooks Online?** The online support could be better, you should not have to upgrade and pay to speak with a live agent. **What problems is QuickBooks Online solving and how is that benefiting you?** Keeping my bookkeeping organized for my accountant ### 39. QuickBooks: Simple Setup, Easy to Use, and Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Brett L. | Marketing Director (Volunteer), Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about QuickBooks Online?** QuickBooks was simple to use and pretty easy to set up. For non accounting people its a good choice. Pricing was good in comparrison to other solutions as well **What do you dislike about QuickBooks Online?** There wasn't anything that I didn't like or had issues with the only reason I left was because my accountant only uses Xero **What problems is QuickBooks Online solving and how is that benefiting you?** It was a good accounting and invoicing solution, esepcially for small businesses I am unfortunately no longer using it. ### 40. Efficient Accounting and Invoicing for Freelancers **Rating:** 3.5/5.0 stars **Reviewed by:** Kamalakannan S. | Senior Graphics and UI UX Designer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about QuickBooks Online?** Quicks provides useful accounting features that make it simple to track our sales, expenses, profits, losses, and more. The invoicing functionality is especially helpful, saving me a great deal of time. As a solo freelancer, I frequently use the invoicing tool to send invoices to my clients. **What do you dislike about QuickBooks Online?** QuickBooks does require a learning curve. When I first began using it, I found it overwhelming, especially since I don't have an accounting background. The pricing also seems a bit high compared to some competitors, but I have noticed that it offers more features. **What problems is QuickBooks Online solving and how is that benefiting you?** Its solving a problem of accounting, and i dont need to hire an accountant. ### 41. Horrible and hard to use **Rating:** 0.0/5.0 stars **Reviewed by:** Beth L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about QuickBooks Online?** Not much. It's constantly changing and the add are horrendous and never stop. **What do you dislike about QuickBooks Online?** It's constantly changing and getting harder to use without upgrading. It's also beyond difficult to fix things within the GL. it horrible software. **What problems is QuickBooks Online solving and how is that benefiting you?** it makes my life harder each and every day. Not intuitive and difficult to use. ### 42. Robust, Easy Reporting for Small Companies—But API/Data Access Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** It’s a robust and reliable online system. The reporting features are well suited for small companies. It is easy to use **What do you dislike about QuickBooks Online?** The API access isn’t great and definitely needs improvement. It’s also not easy for non-developers to get access to our own data though the API , so many hoops to jump though **What problems is QuickBooks Online solving and how is that benefiting you?** General ledger and reporting for small and medium businesses. It’s reliable and stable, and it offers solid functionality. ### 43. Perfect Balance of Accessibility and Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about QuickBooks Online?** I love the accessibility features where you can access W-2s virtually. I also love that you can track your time online, edit right there, communicate directly with your employer about any time missed, as well as submit time off and holiday leave, right from QuickBooks Online. You can also review your pay stubs and print copies directly from the website. **What do you dislike about QuickBooks Online?** I think that the price of QuickBooks Online could be adjusted to reflect a budget that a grant-based organization could afford. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps us keep up with records, payroll information, W-2s, and time sheets ensuring employees function at expected capacity. I love accessing W-2s virtually, tracking time online, submitting time off, and reviewing pay stubs directly from the site. ### 44. Organizing is easy! Comes with a convenient camera function. The app is easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Miki N. **Reviewed Date:** November 11, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online is a very easy-to-use app, and I especially like the camera feature. This feature allows me to easily upload receipts for company purchases, making organization much easier. The initial setup was also very easy, allowing me to get started smoothly. Overall, the app is very intuitive and convenient, helping me manage invoices and documents efficiently. **What do you dislike about QuickBooks Online?** It's a bit of a hassle to have to create tags ourselves. It's also a bit of a hassle for non-personal users because you have to check all payment methods. Also, the display of many features might be distracting for users who don't use many of the features. But it's still a nice feature. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is a great way to organize your documents and stay organized. It's also convenient because you can easily upload receipts for business purchases. You can process them right from your smartphone, making your accounting work much more efficient. ### 45. Intuitive, Reliable, and Great for Managing Finances **Rating:** 4.5/5.0 stars **Reviewed by:** Hussain K. | Senior accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about QuickBooks Online?** Very likely — I find QuickBooks Online intuitive, reliable, and great for managing finances, so I’d definitely recommend it. **What do you dislike about QuickBooks Online?** Limited customization of reports compared with desktop versions. Can feel slow or laggy, especially with large datasets. Some advanced features are behind higher-tier subscription plans. Occasional sync issues with bank transactions. **What problems is QuickBooks Online solving and how is that benefiting you?** Centralized Financial Records It brings all your income, expenses, invoices, bills, and bank activity into one place, so you don’t have to track data across multiple spreadsheets or systems. ### 46. Seamless, Modern UI/UX That Feels Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about QuickBooks Online?** I like the UI/UX of the website. It feels seamless and more modern **What do you dislike about QuickBooks Online?** I don't like how there are so many updates and changes to the pricing and product so often. **What problems is QuickBooks Online solving and how is that benefiting you?** I do all my work for my clients in QBO. It is really a good tool for bookkeeping and report creation. I like how it integrates with many other apps. But I dont use other features like the budgeting and forecasting. ### 47. Effortless Bookkeeping with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about QuickBooks Online?** I like the ease of use and the user interface of QuickBooks Online. It makes it easy for our AP and AR departments to process our books quickly. The initial setup of QuickBooks Online was very easy. **What do you dislike about QuickBooks Online?** Some of the radio buttons and drop downs are slow to react. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for accounts payable and receivable, enabling our AP and AR departments to process our books quickly. ### 48. Easy-to-Use AR & AP Modules That Streamline Accounting **Rating:** 4.5/5.0 stars **Reviewed by:** Alfred L. | Real Estate Managing broker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** Easy to use modules for both AR & AP functions **What do you dislike about QuickBooks Online?** That it does not integrate inventory to the business model **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks online helps me quite a bit to avoid double payments ### 49. Great program but needs better support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about QuickBooks Online?** Love that I can access anywhere (vs. old desktop version). Banking flow is easy **What do you dislike about QuickBooks Online?** Support is just ok. Reps often don't speak english as their first language. Often can't help and have to transfer you or "escalate the issue and they'll get back to you" but they often don't get back to you and you have to start all over. **What problems is QuickBooks Online solving and how is that benefiting you?** Banking flow and reconciliation are great. ### 50. Easy QuickBooks Online Deployment with Broad Appeal **Rating:** 4.0/5.0 stars **Reviewed by:** J Rio F. | CEO, Principal Technology Consultant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about QuickBooks Online?** Quickbooks online is fairly easy to deploy and has a broad userbase appeal, from bookkeepers to accountants. **What do you dislike about QuickBooks Online?** The pricing model kept rising year over year. This makes it difficult to justify keeping the solution, especially when you are trying to keep operational expenses managed. **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks Online allows you easy access to bookkeeping and financial data. This allows you to manage and maintain your business in an effective manner. ## QuickBooks Online Discussions - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote - [Can you have both the Desktop version and the online version? Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote - [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-03+12%3A13%3A26+-0500&secure%5Bsession_id%5D=6686d09b-a9cc-41b1-b6d7-da83007ef4b1&secure%5Btoken%5D=6c6f38c11f538ef23598c8d45b4ba1d0ef088a37d120909c821445c73c740cef&format=llm_user) ## QuickBooks Online Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - [AccountEdge](https://www.g2.com/products/accountedge/reviews) - 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[Zeffy](https://www.g2.com/products/zeffy/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## QuickBooks Online Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Order Tracking** - Shipping - Tracking - Backorder **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top QuickBooks Online Alternatives - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,578 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,631 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,886 reviews)