# Zoho Expense Reviews **Vendor:** Zoho **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,512 ## About Zoho Expense Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend.   We’ve primarily built the software to cut overspending at its source, minimize manual intervention, prevent policy breaches and fraudulent claims, and provide insights into discretionary spending to improve your business’s productivity, cash flow, and overall financial health.   Zoho Expense has helped businesses in over 150 countries automate every aspect of T&E management, from expense report submission and approval to compliance, fraud detection, card reconciliation, and expense accounting.   Available as both a web-based and mobile application, Zoho Expense fits your existing workflow by seamlessly integrating with other applications in your current software ecosystem. Additionally, a high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes.   Organizations including startups, unicorns, and enterprises, including Zoho itself, use Zoho Expense for their T&E management. The best way to find out why is by signing up for a free trial now! ## Zoho Expense Pros & Cons **What users like:** - Users find Zoho Expense to be **extremely easy to use** , especially with its convenient receipt scanning feature. (169 reviews) - Users find the **expense tracking** in Zoho Expense easy to use and cost-effective compared to previous apps. (99 reviews) - Users value the **simplicity** of Zoho Expense, praising its ease of use and seamless integration with Zoho Books. (67 reviews) - Users find that Zoho Expense offers **seamless expense tracking and reimbursement processes** , greatly simplifying operations for small businesses. (62 reviews) - Users appreciate the **intuitive interface** of Zoho Expense, making expense tracking simple and quick across devices. (60 reviews) - Easy Integrations (49 reviews) - Users value the **user-friendly design and automation features** of Zoho Expense, making expense management effortless and efficient. (49 reviews) - Mobile App (49 reviews) - Seamless Integration (47 reviews) - Efficiency (46 reviews) **What users dislike:** - Users find the **interface not intuitive** , leading to confusion with settings and navigation within Zoho Expense. (32 reviews) - Users find the **learning curve challenging** initially, as advanced features may take time to grasp effectively. (25 reviews) - Users find the **limited customization** in Zoho Expense's reporting dashboard can complicate report generation processes. (19 reviews) - Users find the **pricing issues** of Zoho Expense to be high for small businesses and startups with limited expenses. (19 reviews) - Users often face a **confusing interface** in Zoho Expense, which complicates navigation and leads to entry errors. (18 reviews) - Users find **integration issues** frustrating, wishing for simpler connections with other business applications and accounting systems. (18 reviews) - Users note the **limited customization options** in Zoho Expense, which restricts reporting and dashboard flexibility. (18 reviews) - UX Improvement (18 reviews) - Users find **manual entry cumbersome** as multiple receipts cannot be uploaded simultaneously, leading to frustration during submissions. (16 reviews) - Inefficiency (14 reviews) ## Zoho Expense Reviews ### 1. Effortless Expense Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew S. | Deputy Manager-IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Zoho Expense?** The ability to automatically group and generate expense reports from captured expenses is highly praised, streamlining a typically tedious process. **What do you dislike about Zoho Expense?** While it offers good reporting, some users desire more flexibility and customization options for expense reports, especially when needing to present specific fields or formats to their accounting teams. **What problems is Zoho Expense solving and how is that benefiting you?** Expense submissions ### 2. Efficient and User-Friendly Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** mahathir r. | Property executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Zoho Expense?** Zoho Expense has simplified our entire expense reporting process. The interface is user-friendly, the mobile app is responsive, and features like receipt scanning and automated approvals save us a lot of time. It also integrates seamlessly with our accounting software, making reconciliations much smoother. **What do you dislike about Zoho Expense?** There's a slight learning curve at the beginning, especially for users new to expense management systems. Some advanced customization options also require a bit of trial and error. But overall, it's not a deal-breaker. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho Expense helps me easily track receipts and invoices from vendors, making expense management smooth, organized, and hassle-free ### 3. Zoho Books - Preliminary Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Zoho Expense?** A highly intuitive expense tracking and reporting system, with a very accurate autoscan receipt feature. The integration with Zoho Books is also quite convenient, **What do you dislike about Zoho Expense?** It can be a bit weird to use if you are both the maker and the approver of the expense report. **What problems is Zoho Expense solving and how is that benefiting you?** Expense reporting and tracking ### 4. Great Service for a diverse Team **Rating:** 5.0/5.0 stars **Reviewed by:** ROy K. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Zoho Expense?** It make the expese reconciliation easier and faster bringing in convenience **What do you dislike about Zoho Expense?** The challenge with VAT whem raising expenses incurred with a non-VAT registered vendor. **What problems is Zoho Expense solving and how is that benefiting you?** The complication with the expense reconciliation is now simplified as business continuity is guaranteed regardless of how the team is geodispersed ### 5. Intuitive Design Makes Onboarding a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Zoho Expense?** Ease of use and very intuitive design allows for easy onboarding for new users. **What do you dislike about Zoho Expense?** Cost per user can be excessive depending on company size. **What problems is Zoho Expense solving and how is that benefiting you?** Paperwork at the end of a cycle. ### 6. Time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Zoho Expense?** Zoho Expense has streamlined and simplified expense reporting for my everyday business. As a people leader also, it has set a wonderful example for the team on accurate and complete expense tracking for the business. **What do you dislike about Zoho Expense?** Desktop site can be a bit difficult to navigate. **What problems is Zoho Expense solving and how is that benefiting you?** This is solving safeguarding and organizing of paper receipts, as well as business expenses. ### 7. Simple, powerful and integrates with accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Zoho Expense?** The workflows are very easy to use, but sufficiently powerful. Much simpler compared to competing solutions that reviewed. **What do you dislike about Zoho Expense?** The email integration could be a bit easier. It requires sending to a dedicated address, as opposed to analyzing the receive-from address. **What problems is Zoho Expense solving and how is that benefiting you?** Managing expenses for my small business ### 8. i like it, it need sometime to manage to use it efficiently but by the end its easy and powerful **Rating:** 4.5/5.0 stars **Reviewed by:** zakaria a. | general manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2025 **What do you like best about Zoho Expense?** i like the way we can shar the work between workers, i mean by that adding expenses and approve them by the administrator **What do you dislike about Zoho Expense?** some difficulty on category, the platform request that Categories are filtered based on the associated report type, i prefer it been manageable 100% by the user **What problems is Zoho Expense solving and how is that benefiting you?** tracking expenses easily and fast ### 9. Essential Tool for Effortless Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** MATHEW SHIJOY R. | IT-HOD, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Zoho Expense?** effortlessly we can track our expenses, categorize spending, and generate detailed reports. The syncing across devices is seamless, and the real-time updates make team collaboration incredibly efficient. **What do you dislike about Zoho Expense?** Some users find that Zoho Expense has a bit of a learning curve, especially for those unfamiliar with Zoho’s ecosystem or accounting principles. **What problems is Zoho Expense solving and how is that benefiting you?** Manual Expense refund bring to systematic process ### 10. All in one package **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh Bihani, Rajasthan International . | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Zoho Expense?** Offers a lot of different features to manage and overview expenses. A great tool for all organisation sizes. Customer Service is also very supportive. **What do you dislike about Zoho Expense?** Not the easiest to understand for a first time user. **What problems is Zoho Expense solving and how is that benefiting you?** Mileage Tracking is a great feature. ### 11. Incomplete Features and Bugs Make It Not Production Ready **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Zoho Expense?** Price is good. Featureset seems complete, but it isn't. **What do you dislike about Zoho Expense?** Features don't deliver on their promise: Importing transactions is buggy, receipt expense matching never works, reimbursements don't allow syncing to specific GL accounts (they're just lumped altogether as "employee reimbursements"). Overall, it is NOT production ready, but they released an app with incomplete functionality. **What problems is Zoho Expense solving and how is that benefiting you?** Nothing, really. Xero integration is buggy & there are lots of issues. ### 12. Excellent expense app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Zoho Expense?** The Zoho Expense app has been very easy to use and saves our employees a lot of time when reporting their expenses. The onboarding process was quick, and the customer service support is excellent. We highly recommend this app. **What do you dislike about Zoho Expense?** Nothing in particular. When I encountered issues, I contacted your customer service, and the problems were resolved promptly. **What problems is Zoho Expense solving and how is that benefiting you?** The app helped reduce the time needed to report expenses. ### 13. Super Simply to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Zoho Expense?** We like that it keeps us organized and it is really easy to use! **What do you dislike about Zoho Expense?** Everything is great. No complaints here. **What problems is Zoho Expense solving and how is that benefiting you?** Keeps all our expenses in one place ### 14. Effortless Team Coordination and Intuitive Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Zoho Expense?** Team coordination and easy to understand functions **What do you dislike about Zoho Expense?** Customization features could be improved slightly **What problems is Zoho Expense solving and how is that benefiting you?** Create expense reports easily by our salesforce ### 15. Positive initial impression **Rating:** 3.5/5.0 stars **Reviewed by:** Katarina D. | Organisational Development Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Zoho Expense?** I've been testing the Zoho People app for the past two weeks, and so far, it's been quite promising. The ability to integrate with both Zoho People and Xero is a strong advantage. I also appreciate the auto-scanning feature for receipts — it's a nice touch that adds convenience. I’ve yet to explore the full potential of the app, but the initial experience has been positive. **What do you dislike about Zoho Expense?** Right now, when data is sent from Zoho Expense to Xero, it goes straight into the Approved section. It would be better if it went into Drafts instead. This would make it easier to review before final approval in Xero. **What problems is Zoho Expense solving and how is that benefiting you?** Automatic upload of expense data to Xero ### 16. Great option for a budding business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Zoho Expense?** I like Zoho because they make it super easy to track your mileage and keep up with everything until you have time to organize all of it. I sit down once a week to go through all my receipts, transactions, etc. and with how busy my weeks can get its hard for me to keep up with everything. **What do you dislike about Zoho Expense?** The site isn't super user friendly, it took me a bit to figure out how to navigate everything. **What problems is Zoho Expense solving and how is that benefiting you?** I needed a mileage tracker that didn't require me to manually keep up with everything. But with the app and reporting system all my data is quickly organized for me. ### 17. Easy and clear **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Nicolas C. | Chief Operating Officer (COO), Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Zoho Expense?** Very easy to set-up and tu use by all collaborators. It syncs with our other Zoho modules, making our overall awareness of finances very very good. **What do you dislike about Zoho Expense?** Some features such as multi-currency could be improved. Also in trips, we should be able to estimate each expenses for approval. i.e. Flight 459... hotel 548... and make and estimated total. **What problems is Zoho Expense solving and how is that benefiting you?** Reduced emails and excel sheets! ### 18. Does what it promises **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Zoho Expense?** Simple and easy to use expense management, bank integrations, scanning of receipts **What do you dislike about Zoho Expense?** I cannot think of anything in particular **What problems is Zoho Expense solving and how is that benefiting you?** Digitizing the expense process ### 19. best software to track and manage expense **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zoho Expense?** its feature to scan receipt is amaizing as it make software easy to use and implement . it became one of the most used app for the department which make it most frequently used software and it also easy to integrate with other software too. it also provide reliable customer support. **What do you dislike about Zoho Expense?** receipt scanning may need some improvement some time **What problems is Zoho Expense solving and how is that benefiting you?** zoho expense is a dedicated software toward expense management that's why it provide all feature to record all kind of expenses in ease as all other software provide only basic expense recording and zoho expense provide and integrate raw data into useful data ### 20. Easy user interface **Rating:** 4.0/5.0 stars **Reviewed by:** Noor E. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Zoho Expense?** Allows a beginner like me to navigate expense reporting pretty easily and tutorials for use are easy to find online. **What do you dislike about Zoho Expense?** Content rich which is not necessarily bad but can be overwhelming. **What problems is Zoho Expense solving and how is that benefiting you?** Manually reporting different aspects of expenses. ### 21. excellent tool for expense management **Rating:** 5.0/5.0 stars **Reviewed by:** Ruturaj S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about Zoho Expense?** IT is very easy to use has cross platform options available. It is easy to implement and quick as well. We use it regularly for our day to day business expeses tracking. It has some great features especially the Mileage expense tracking. It integrates very easily and the customer support is also quick. The helped to very quickly enable the mileage feature for us which was available only to a select users. **What do you dislike about Zoho Expense?** I dont see a downside so far. we have been using it for a week now. **What problems is Zoho Expense solving and how is that benefiting you?** there are many other options for expense tracking. however this is very easy to use and the best feature along with expense tracking is Mileage tracking, where we can track our field staff and pay them for their travel expenses. ### 22. Zoho Delivers Great Value and Service Without Compromise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Zoho Expense?** Big fan of Zoho software. Good service, great price, works as needed. **What do you dislike about Zoho Expense?** Dont have any dislikes regarding Zoho software **What problems is Zoho Expense solving and how is that benefiting you?** Tracking receipts ### 23. Saved me on my expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2025 **What do you like best about Zoho Expense?** I was waaay behind on my expenses really bad, and it is with a startup. But got on to Zoho expenses just with the scan receipts and all that managed to get it all sorted within a day. Thankfully my expenses are under control now **What do you dislike about Zoho Expense?** Nothing to complain about the product so far is great **What problems is Zoho Expense solving and how is that benefiting you?** Right now it is solving the problem of me managing my startup expenses ### 24. Exelleen trial **Rating:** 5.0/5.0 stars **Reviewed by:** Leulaye M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Zoho Expense?** the seamless receipt documentation process **What do you dislike about Zoho Expense?** Bad UX/UI is useful, but old and clunky. **What problems is Zoho Expense solving and how is that benefiting you?** helping me expense more efficiently ### 25. Seamless integration with Zoho and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Clinton M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Zoho Expense?** The ease of use as it was seamless to set-up and begin using. Enjoy the integration with Books to keep things organised. **What do you dislike about Zoho Expense?** It took a few emails with support to get some items set-up so it would be helpful to resolve those through things like an FAQ. **What problems is Zoho Expense solving and how is that benefiting you?** Organising my expense items. ### 26. Zoho Finance **Rating:** 4.5/5.0 stars **Reviewed by:** Kiran Kumar M. | Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Zoho Expense?** Zoho Finance Plus is appreciated by many businesses—especially small to mid-sized ones—for how it integrates various financial functions into a single platform. **What do you dislike about Zoho Expense?** While Zoho Finance Plus is a strong, integrated financial suite, it's not without its drawbacks. Here are some common pain points and limitations that users (especially growing or complex businesses) often report. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho Finance Plus is designed to solve several common problems that small to mid-sized businesses face when managing finances, operations, and compliance. ### 27. Using it now for more than 5 months and it works really well and reasonably priced **Rating:** 4.5/5.0 stars **Reviewed by:** Amit G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about Zoho Expense?** - Price point is good and resonable - comprehensiveness of the features - we can enter expenses either by forwarding email, or mobile app scan or web app **What do you dislike about Zoho Expense?** Use interface can be better I think. I mean I dont mind it much as long as it works. but just like every software product this can also improve **What problems is Zoho Expense solving and how is that benefiting you?** multiple people in my org travel and have expenses. they can all use it with ease ### 28. Hi, I’m from Indonesia. Zoho Expense made expense management process much simpler and more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Zoho Expense?** I really appreciate the automation features, like receipt scanning and approval workflows, which save time and reduce errors. The ability to categorize expenses and track budgets across different projects is also very useful, especially since we can assign specific projects to designated users. This helps keep everything organized. On top of that, the security features are impressive—Zoho’s multi-factor authentication adds an extra layer of protection that we truly appreciate. **What do you dislike about Zoho Expense?** In our manual reports, we typically had separate columns for proposed, approved, and actual budgets. However, in Zoho Expense, the budgeting feature displays only the admin-managed budget & actual expenses. **What problems is Zoho Expense solving and how is that benefiting you?** The problem that Zoho solves is in linking certain projects to certain users, and also in setting allowance policies for our company employees to be more flexible with several settings. ### 29. Amazing way to handle day to day expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Zoho Expense?** Much easy and efficient way to handle expenses with the fear of losing or missing anything. **What do you dislike about Zoho Expense?** There's nothing as such to dislike about it. **What problems is Zoho Expense solving and how is that benefiting you?** Tracking of Expenses and Loss of data. ### 30. Great experience it can lessen the record-keeping date of the team **Rating:** 5.0/5.0 stars **Reviewed by:** Trishia Nhel B. | Finance Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Zoho Expense?** The convenience of having a records in one app **What do you dislike about Zoho Expense?** Nothing I believe everything is good.... **What problems is Zoho Expense solving and how is that benefiting you?** Tracking the records of petty cash expenses ### 31. Expenses made easy **Rating:** 5.0/5.0 stars **Reviewed by:** George H. | Systems Project Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Zoho Expense?** Being able to submit expenses that seamlessly flow through an approval chain makes the whole process super easy. Any warnings/inconsistencies are flagged. Having that kind of information readily available at a glance makes the overall approval process feel effortless. The integration to our backend systems is effective and was easy to integrate. The help documentation is incredibly useful too, which empowers users and encourages them to continue to use the system frequently. **What do you dislike about Zoho Expense?** Some of the admin tools feel a little clunky to use and tough to navigate. With enough time and support from Zoho, you can generally succeed eventually. **What problems is Zoho Expense solving and how is that benefiting you?** Before using Zoho Expense, the whole process was being actioned manually. Lots of Excel spreadsheets and user error made dealing with expenses an administrative nightmare. I'm pleased to say that this is no longer the case. ### 32. Practical, easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella P. | Business Operations Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Zoho Expense?** Zoho Expense has made our travel, accounting, refunds, and communication processes much more efficient and simpler. **What do you dislike about Zoho Expense?** At first it was a bit difficult for me to understand how Zoho works, but with the help of its experts I was able to learn how to use the platform. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho Expense has helped us manage travel and traveler expenses, making it easy to understand, easy to find, and easy to communicate ### 33. Solid software, but not for many small business **Rating:** 1.5/5.0 stars **Reviewed by:** David B. | Owner/Operator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2020 **What do you like best about Zoho Expense?** It is easy to access, easy to understand and tonuooad receipts etc. **What do you dislike about Zoho Expense?** Credit card integration for expense reconsolidation is not available to free customers. I am willing to pay for ansubscription but the minimum number of users is 3. This is confusing and not ideal for small business, many who don't have 3 people that need to access the expense report software **Recommendations to others considering Zoho Expense:** Just know that the only other expense repost app in this price range for single users accounts is Expensify. Zoho is far ahead of the competition. **What problems is Zoho Expense solving and how is that benefiting you?** I am unable to really use and enjoy ### 34. I love zoho expense! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth S. | Marketing senior, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Zoho Expense?** So easy, all my mileage is tracked and organized in one app. All linked with my accountability. LOVE it. **What do you dislike about Zoho Expense?** Nothing really! Everything is pretty much user friendly. **What problems is Zoho Expense solving and how is that benefiting you?** It's tracking my mileage so easily. ### 35. great app for tracking expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Pitria Y. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Zoho Expense?** upload receipt and scan the documents make me easy and efficient **What do you dislike about Zoho Expense?** Price. Ooffer better price for zoho subsribers if using multiple apps with zoho **What problems is Zoho Expense solving and how is that benefiting you?** sscanning document is great ### 36. Simplified tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Andy K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Zoho Expense?** I'm new to Zoho Expense, but so far it has been really helpful. When possible, I email the receipt for my purchases. I have set up a rule that when I get an email tagged with "receipt", the email is forwarded to Zoho Expense. I even forgot about checking on the receipt for a recent purchase, but I selected "Email the Receipt" and a few minutes later, I got a message from Zoho saying that my expense had been processed! THAT's helpful! I'm still exploring some of the features, but I'm going to use soon is its programmability. It has been pretty easy to use and at the start, they will help with a demo and getting started. I'm pretty happy with it! **What do you dislike about Zoho Expense?** Sometimes the interface can be a little confusing. There is an icon on the dashboard that indicates the status of any expenses, but you can't click on it to view them. Another slightly confusing thing is what is called "Unreported Expenses." That doesn't mean "expenses that haven't been turned in," it means "expenses that aren't on a report." So at the top of the Expenses page is "Unreported Expenses" and "All Expenses." You can click edit (to categorize an expense), but that's not available under "All Expenses." **What problems is Zoho Expense solving and how is that benefiting you?** As long as I email my receipts in, I don't have to worry about them. They are listed so I can review them later. ### 37. Great customer support, bu technical issues need resolution. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Zoho Expense?** I love the kindness and professionalism of the customer support team; they are always so nice and willing to help. The auto-scan feature for receipts is fantastic and makes organizing expenses so much easier. It’s a great feature that saves a lot of time and effort. **What do you dislike about Zoho Expense?** I’ve been trying to find a solution for weeks now regarding uploading my transactions to Zoho using the suggested template. During a call with customer support that lasted almost two hours, and another one for 30 minutes, we couldn’t manage to upload the template successfully. The representative then went offline briefly to upload the transactions with a team member, and it worked, but I was told I’d receive a solution afterward—which hasn’t happened so far. Additionally, I’m really missing the option to export receipts (.pdf) with customizable filenames, such as the transaction date or vendor name. It would be a valuable feature for organizing and managing expenses more effectively. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho Expense offers an excellent auto-scan feature that makes digitizing receipts quick and easy, which is a big plus. However, I’m still trying to figure out the overall value it brings to my workflow. While auto-scan is great, the inability to name receipts automatically after scanning limits its usefulness. For me, having receipts automatically named based on the transaction date or vendor would streamline organization and make the feature much more impactful. Until this is resolved, I feel like I’m only halfway to the solution I was hoping for. ### 38. is the best app **Rating:** 5.0/5.0 stars **Reviewed by:** edgar julian m. | Business Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Zoho Expense?** you can have your expenses uploaded and organized at one **What do you dislike about Zoho Expense?** should have more features. but i did not dislike nothing that i can tell. **What problems is Zoho Expense solving and how is that benefiting you?** The receipts. Its always a problen keeping the receipts. With zoho i can uploaded them with the photo and that enough ### 39. Simple to use with extensive features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2024 **What do you like best about Zoho Expense?** I like the final report that it generates, it clearly shows the notes under each expenses, classifies what is re-imbursable, advance taken etc **What do you dislike about Zoho Expense?** Not able to add multiple reciepts at the same time, though it gives a bulk option however only 5 reciepts can be uploaded and each have to be entered manually. **What problems is Zoho Expense solving and how is that benefiting you?** Ease of submitting and approving expenses ### 40. So far the product is great **Rating:** 4.5/5.0 stars **Reviewed by:** CherylAnn M. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Zoho Expense?** How easy it is to set up and for employees to use, **What do you dislike about Zoho Expense?** So far nothing, everything has been great **What problems is Zoho Expense solving and how is that benefiting you?** Sap Concur has awful customer service, Zoho gets back to me in less than 30 minutes on average ### 41. Saves so much time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2025 **What do you like best about Zoho Expense?** This software made the organisation of the receipts so much easier. Once receipts are scanned, it extracts all the necessary information, all you need to do is to assign the expense to the category. When the expenses are added to report, it arranges the expenses by the date, which is extremely helpful when you need to amend and spilt your expenses by date. Also, if you have expenses in different currency it automatically shows an exchange rate and convert your expenses to the currency of your choice. The app is easy to use and onboard other users. Haven't tried all the features of the software, but am already impressed how much the Zoho expense has help me out managing my expenses. **What do you dislike about Zoho Expense?** Haven't yet experienced any downsides of Zoho Expense yet. **What problems is Zoho Expense solving and how is that benefiting you?** managing and keeping track of expenses, then categorize them for different entities for reimbursement ### 42. Best for small companies **Rating:** 5.0/5.0 stars **Reviewed by:** EG A. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Zoho Expense?** The best thing about Zoho Expense is the time efficiency and user-friendly experience you get; also, the reporting module is 10 out of 10. also the implementation of the reports and expenses is very easy to done. **What do you dislike about Zoho Expense?** Nothing, as I used it, I didn't encounter any difficulties using it. **What problems is Zoho Expense solving and how is that benefiting you?** Manual Expense Tracking is Time-Consuming & Error-Prone. ### 43. really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua B. | communications director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Zoho Expense?** reduces my receipt submission time by 1/2! **What do you dislike about Zoho Expense?** The app is a bit expensive for our budget. **What problems is Zoho Expense solving and how is that benefiting you?** reciept tracking and submission ### 44. A lot of features for its cost **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda N. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Zoho Expense?** There are a lot of features available on Zoho and it is cheaper compared to other software on the market. **What do you dislike about Zoho Expense?** However, it can be confusing and doesn't have an online chat function to help when you're stuck **What problems is Zoho Expense solving and how is that benefiting you?** We want to have a direct feed where it would import statements straight from the bank and the team just needs to reconcile with the expenses ### 45. works great to manage expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Aman H. | administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Zoho Expense?** Using free trail to manage expenses, i don't have to worry about finding the receipts later on. **What do you dislike about Zoho Expense?** nothing as such. It is working well for me. **What problems is Zoho Expense solving and how is that benefiting you?** to manage my expenses. ### 46. Zoho expense **Rating:** 4.0/5.0 stars **Reviewed by:** Accounts P. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Zoho Expense?** Great for tracking, easy to setup accounting and workflows **What do you dislike about Zoho Expense?** Slow, confusing interface with limited export options **What problems is Zoho Expense solving and how is that benefiting you?** We have been using excel spreadsheets and google drive, this tool saves time ### 47. Effortless Tracking, Smart Automation – Zoho Expense Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Liora . | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Zoho Expense?** Zoho Expense makes expense tracking seamless and intuitive. I especially like how easy it is to scan receipts and categorise expenses on the go, plus the automation features that reduce manual entry and save time. **What do you dislike about Zoho Expense?** Sometimes the layout takes a moment to get used to, but overall it works well. **What problems is Zoho Expense solving and how is that benefiting you?** Emails with promts on how to use website. ### 48. nice and easy, good price(except jumpstart) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Zoho Expense?** I've applied for trial and just spent 2 hours to setup, easy to use. the subscription fee is reasonable. **What do you dislike about Zoho Expense?** Jumpstart cost is quite expensive, consider the cost in Asia which I'm not sure they have native support or not. some setup like category need some work to find where to setup. **What problems is Zoho Expense solving and how is that benefiting you?** absolutely paperwork, approval workflow, access from anywhere, expense sorting ### 49. easy and nice to use **Rating:** 4.5/5.0 stars **Reviewed by:** Yan Wen F. | busines director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Zoho Expense?** the like the scan receipt function and auto record the function. **What do you dislike about Zoho Expense?** pricing is not too user friendly i think **What problems is Zoho Expense solving and how is that benefiting you?** paperwork ### 50. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Fernanda G. | Head of Finances, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Zoho Expense?** We can go through the expenses easily and friendly **What do you dislike about Zoho Expense?** It is been all good so far , we like the experience **What problems is Zoho Expense solving and how is that benefiting you?** We can have a look at the expenses from the team very easy ## Zoho Expense Discussions - [What is Zoho Expense used for?](https://www.g2.com/discussions/zoho-expense-what-is-zoho-expense-used-for) - 1 comment, 1 upvote - [The voucher numbering system inline with Zoho expenses](https://www.g2.com/discussions/the-voucher-numbering-system-inline-with-zoho-expenses) - 1 comment, 1 upvote - [Zoho Academy ?](https://www.g2.com/discussions/zoho-academy) - 1 comment, 1 upvote - [How do is best track the expense with respect to the projects?](https://www.g2.com/discussions/how-do-is-best-track-the-expense-with-respect-to-the-projects) - 1 comment, 1 upvote - [How do I enter expenses and get approval without necessarily creating new reports](https://www.g2.com/discussions/how-do-i-enter-expenses-and-get-approval-without-necessarily-creating-new-reports) - 1 comment, 1 upvote - [View Zoho Expense pricing details and edition comparison](https://www.g2.com/products/zoho-expense/reviews?discussion=storage-policy&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-05-18+03%3A26%3A43+-0500&secure%5Bsession_id%5D=b1288980-d5a5-421b-af01-43f04fbc2815&secure%5Btoken%5D=45cc954f59e426a6e8eb02d2e093d801ec234e6964a5e231ec5b29e6ef2cf474&format=llm_user) ## Zoho Expense Integrations - [ERPNext](https://www.g2.com/products/erpnext/reviews) - [G-P](https://www.g2.com/products/g-p/reviews) - [KanBo](https://www.g2.com/products/kanbo/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Business Cloud Accounting](https://www.g2.com/products/sage-business-cloud-accounting/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews) - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews) - [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) ## Zoho Expense Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Vehicles - Employees - Travel Types - Locations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Reimbursement** - Reimbursement - Expenses - Workflows **Client Invoicing** - Electronic Payments - Project Accounting / Revenue Recognition **Platform - Mileage Tracking** - Reporting - Customer Support **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top Zoho Expense Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,926 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews) - [Dext](https://www.g2.com/products/dext/reviews) - 4.6/5.0 (225 reviews)