Sage Intacct Reviews & Product Details

I like how easy it is to maneuver through the application. The product is intuitive and simple for managers and leaders to drill into the application to find their own answers. The application has allowed us to be almost entirely paperless and simplifies closing the books on a monthly basis. In addition by granting our auditors read only access to the application our audit has become more efficient and less burdensome for staff as auditors can drill and pull supporting documents themselves cutting down on requests for additional supporting documents. Review collected by and hosted on G2.com.

Custom report writing is a bit cumbersome and takes some learning especially when it comes to understanding reporting groups. When adding new accounts the user needs to be aware that the new account may not be properly mapped to one of the groups and could therefore put reports out of balance. Review collected by and hosted on G2.com.

Continues to be reliable for me. It has more features than what I can use. The most important thing for me continues to be that reports can be run with about 10 different dimensions. This allows me to slice and dice data to create reports that I need. Review collected by and hosted on G2.com.

Continue the great work of adding new features. Never know when I may need to use it one day. Review collected by and hosted on G2.com.

It includes useful new features such as automated payment setup for wire transfers. This has significantly reduced the time spent on manual payment processing, as we can now directly generate the bank file and upload it to the bank portal. Overall, this feature is very helpful. Review collected by and hosted on G2.com.

It would be better to have a field that allows adding multiple bank details. We often receive requests to transfer certain payments to a secondary bank account. Currently, to process such payments, we need to change the existing bank details, which is not ideal. Review collected by and hosted on G2.com.

I like Sage Intacct for its extensive menu and customizable features, which make pulling reports and working on financials more flexible and aligned with client requirements. The export options and the build feature also give me a clearer perspective when handling financial tasks. The initial setup went very smoothly, and I appreciate how well it integrates and collaborates with other tools in our organization, like BILL. Review collected by and hosted on G2.com.

The only area that needs improvement is the loading time when pulling custom reports. It tends to be more time-consuming, although this isn’t the case for the regular AP and AR inputs. Review collected by and hosted on G2.com.

I like Sage Intacct for its extensive menu and customizable features, which make pulling reports and working on financials more flexible and aligned with client requirements. The export options and the build feature also give me a clearer perspective when handling financial tasks. The initial setup went very smoothly, and I appreciate how well it integrates and collaborates with other tools in our organization, like BILL. Review collected by and hosted on G2.com.

The only area that needs improvement is the loading time when pulling custom reports. It tends to be more time-consuming, although this isn’t the case for the regular AP and AR inputs. Review collected by and hosted on G2.com.

Sage intacct is a reliable and effective tool for all our low-level accounting. I love the ability to build custom reports to serve our exact needs and I really appreciate all the time the compliance tool has saved me when doing the VAT returns. I also like the ease of processing journals (and particularly the ability to bulk import journals from simple CSV files). In general the format of information given is very functional and detailed but I prefer this to other solutions that do more formatting and summarising for you as this allows me to manipulate the information to my liking and choose my own format for presentation, specifically suitable for my audience. Review collected by and hosted on G2.com.

It is not the most user friendly and has taken a bit of time to get familiar with (and I've appreciated the support we've had from our support provider when trying to change the less typical bits of configuration) Review collected by and hosted on G2.com.

I enjoy the level of financial visibility and control Sage Intacct provides. The reporting and dashboards are powerful and flexible, allowing real-time insight into job costs and overall financial health. The reporting and dashboards are valuable because they turn financial data into something usable on a day-to-day basis. I can see real-time job cost, budget versus actuals, and profitability by project, phase, or entity without waiting for month-end or building manual spreadsheets. Also, I appreciate that setting it up was very easy. Review collected by and hosted on G2.com.

I find the usability and learning curve of Sage Intacct to be the biggest challenge. Some workflows aren't very intuitive, requiring significant training for new users to feel comfortable. Creating custom reports can be frustrating; even small changes like adding a new dimension or adjusting filters can break the report, and it's not clear where the mistake happened, making it more time consuming than expected. I wish there were more canned reports available or tutorials for building custom reports for new users. Review collected by and hosted on G2.com.

I have used different tools over the years, and my favorite is Sage Intacct is very easy to understand is accurate, and reliable. Review collected by and hosted on G2.com.

I think the only thing that can be better is receiving an approval notification to the email when something needs urgent approval. Review collected by and hosted on G2.com.

The multi entity feature. It is nice only having to do one single journal entry instead of multiple to balance transactions across our 18 entities. It also helps streamline a lot of the other accounts payable and receivable processes. Review collected by and hosted on G2.com.

The implementation process. They were partnering with NPact at the time of our implementation. We had 4 different representatives throughout the process. I do believe they are using a different company now... Npact did not listen to what we needed. When we met with the new rep and had to explain our business processes again, we were told what our previous rep advised us on wasn't possible and had no effort made to rectify the situation. They did not show us fully how to use the features needed that were included in our package to be trained on and also marked off that they imported our customer records on the implementation checklist but did not do it until we requested multiple times. We were also handed off to Sage support without signing off that implementation was complete and only found out after emailing our representative about issues and being told they could not help us and we needed to contact support.

We also have not had a good track record with Intacct customer support. They push you to look in the community or help articles that do not give entirely accurate steps to resolve the issue. Review collected by and hosted on G2.com.

AP/AR/GL reports all in the same place. I love how SAGE is customizable to create different fields to capture specific company data. Also, Sage is such an easy interface to use - quick and intuitive. Review collected by and hosted on G2.com.

Intacct does not talk to our other system (e3) and can be frustrating trying to match numbers between Sage and e3. Also, the OTPS items don't show the vendor description on the main page of the GL reports - we need this changed asap. Review collected by and hosted on G2.com.