Compare Gusto and SurePayroll 
At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (91.4% of reviews)
Entry-Level Pricing
Starting at $46.00
Contact SurePayroll
Gusto
Star Rating
(2,296)4.5 out of 5
Market Segments
Small-Business (91.7% of reviews)
Entry-Level Pricing
Starting at $46.00
Free Trial is available
Learn more about GustoSurePayroll
Star Rating
(523)4.4 out of 5
Market Segments
Small-Business (91.4% of reviews)
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurePayroll excels in "Payroll Entry" with a score of 9.2, while Gusto shines in "Direct Deposit" with a higher score of 9.7, indicating that Gusto may offer a more seamless experience for direct payments.
- Reviewers mention that SurePayroll's "Time Off Accrual" feature scores 8.3, which is lower than Gusto's 9.0, suggesting that Gusto provides a more robust solution for managing employee time off.
- G2 users highlight that SurePayroll's "Compliance" score is 9.2, which is on par with Gusto's 9.1, indicating both platforms are strong in regulatory adherence, but users may find Gusto's overall compliance features slightly more user-friendly.
- Users on G2 report that SurePayroll's "Self-Service Portal" scores 9.4, which is impressive, but Gusto's "Web Portal" outperforms it with a score of 9.5, suggesting a more intuitive user experience for employees managing their own information.
- Reviewers mention that Gusto's "Tax Calculation" feature scores 9.4, slightly higher than SurePayroll's 9.2, indicating that Gusto may provide more accurate or efficient tax processing capabilities.
- Users say that SurePayroll's "Document Management" feature scores 9.5, which is higher than Gusto's 8.9, suggesting that SurePayroll may offer superior tools for managing important employee documents.
Pricing
Entry-Level Pricing
Gusto
Pricing
Starting at $46.00
Starting at $46 per month, Gusto is available in three plans: Simple ($40/month + $6 per user/month), Plus ($80/month + $12 per user/month), and Premium (Exclusive pricing).
Visit gusto.com/product/pricing to learn about each plan!
- 1 Month Free Trial
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
Gusto
Free Trial is available
SurePayroll
Free Trial is available
Ratings
Meets Requirements
9.2
1,952
9.0
439
Ease of Use
9.4
2,018
9.0
444
Ease of Setup
9.2
1,205
8.9
303
Ease of Admin
9.2
1,077
9.2
304
Quality of Support
8.8
1,740
8.7
439
Has the product been a good partner in doing business?
8.9
1,082
9.0
305
Product Direction (% positive)
8.9
2,012
8.0
439
Features by Category
Core HR
9.0
328
Not enough data
9.0
324
Not enough data
8.1
234
Not enough data
8.8
289
Not enough data
8.9
303
Not enough data
8.8
297
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
8.3
631
Not enough data
8.2
499
Not enough data
Feature Not Available
Not enough data
9.1
671
Not enough data
9.3
674
Not enough data
9.0
595
Not enough data
8.9
660
Not enough data
9.2
689
Not enough data
Employee Self Service
9.5
1458
|
Verified
8.7
324
|
Verified
8.8
1091
|
Verified
8.1
182
|
Verified
8.9
1143
|
Verified
8.0
190
|
Verified
Administration
9.5
1428
|
Verified
9.1
363
|
Verified
9.0
1132
|
Verified
8.2
186
|
Verified
9.6
1544
|
Verified
9.3
351
|
Verified
9.0
1059
|
Verified
8.7
178
|
Verified
9.2
1251
|
Verified
8.8
260
|
Verified
8.7
879
|
Verified
8.4
135
|
Verified
9.1
1029
|
Verified
9.0
247
|
Verified
9.3
1181
|
Verified
9.0
256
|
Verified
9.4
1222
|
Verified
9.0
240
|
Verified
Taxes
9.4
1411
|
Verified
9.2
342
|
Verified
9.3
1335
|
Verified
9.1
242
|
Verified
Feature Not Available
Feature Not Available
Integration
8.6
904
|
Verified
8.2
102
|
Verified
8.7
929
|
Verified
8.7
41
8.8
1012
|
Verified
8.6
50
8.6
815
|
Verified
8.8
39
Platform
9.1
1321
|
Verified
8.9
333
|
Verified
9.3
1325
|
Verified
9.0
323
|
Verified
9.5
1413
|
Verified
9.1
342
|
Verified
9.2
1225
|
Verified
9.0
267
|
Verified
Benefits Administration Platform Features
8.8
465
Not enough data
8.7
432
Not enough data
8.3
362
Not enough data
8.9
434
Not enough data
9.1
435
Not enough data
9.2
458
Not enough data
9.0
409
Not enough data
8.7
383
Not enough data
Benefits Administration Platform Features
8.8
465
Not enough data
8.7
432
Not enough data
8.3
362
Not enough data
8.9
434
Not enough data
9.1
435
Not enough data
9.2
458
Not enough data
9.0
409
Not enough data
9.1
364
Not enough data
8.7
383
Not enough data
8.5
304
Not enough data
8.2
214
Not enough data
8.8
254
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
631
Not enough data
8.2
499
Not enough data
Feature Not Available
Not enough data
9.1
671
Not enough data
9.3
674
Not enough data
9.0
595
Not enough data
8.9
660
Not enough data
9.2
689
Not enough data
Platform Basics
8.1
15
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
Platform Performance
8.9
16
Not enough data
8.0
14
Not enough data
Platform Functionality
9.2
16
Not enough data
8.5
16
Not enough data
8.8
14
Not enough data
Platform Additional Functionality
8.7
15
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Generative AI
6.4
12
Not enough data
Platform Basics
9.2
291
Not enough data
9.3
294
Not enough data
Platform Administration
8.6
249
Not enough data
9.0
284
Not enough data
9.0
294
Not enough data
Platform Payment Content
8.8
280
Not enough data
8.3
198
Not enough data
9.2
270
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Content
8.7
275
Not enough data
8.9
275
Not enough data
9.1
277
Not enough data
8.2
236
Not enough data
8.6
245
Not enough data
8.3
245
Not enough data
Platform Additional Functionality
9.3
266
Not enough data
8.7
248
Not enough data
8.2
233
Not enough data
8.8
260
Not enough data
9.2
269
Not enough data
Platform Data
8.3
207
Not enough data
8.8
230
Not enough data
9.1
227
Not enough data
Platform
8.3
631
Not enough data
8.2
499
Not enough data
Feature Not Available
Not enough data
9.1
671
Not enough data
9.3
674
Not enough data
9.0
595
Not enough data
8.9
660
Not enough data
9.2
689
Not enough data
Recruiting and Onboarding
7.7
197
Not enough data
9.2
244
Not enough data
Categories
Categories
Shared Categories
Gusto and SurePayroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Onboarding, Benefits Administration, Core HR, and Contractor Management
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.4%
Non-Profit Organization Management
6.2%
Accounting
6.0%
Marketing and Advertising
5.2%
Information Technology and Services
4.4%
Other
70.9%
Insurance
5.7%
Financial Services
5.3%
Health, Wellness and Fitness
4.9%
Individual & Family Services
4.5%
Accounting
4.5%
Other
75.1%
Most Helpful Reviews
Gusto
Most Helpful Favorable Review
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Most Helpful Critical Review
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
SurePayroll
Most Helpful Favorable Review
Jonathan S.
Verified User in Retail
Quickness and convenience. I can get my payroll done in about 10-15 minutes, a bonus when I have a full-time job and a small business. I can get quick access to any report I ever need. Everything electronic is awesome, and managing employee information...
Most Helpful Critical Review
Jason A.
Verified User in Management Consulting
I was notified by my state that they have no proof of wage withholding taxes being paid -- for years! SurePayroll has been debiting my account to pay these taxes, which amount to thousands of dollars. SurePayroll has the correct state account information,...
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Jonathan S.
Verified User in Retail
Quickness and convenience. I can get my payroll done in about 10-15 minutes, a bonus when I have a full-time job and a small business. I can get quick access to any report I ever need. Everything electronic is awesome, and managing employee information...
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
Jason A.
Verified User in Management Consulting
I was notified by my state that they have no proof of wage withholding taxes being paid -- for years! SurePayroll has been debiting my account to pay these taxes, which amount to thousands of dollars. SurePayroll has the correct state account information,...
Discussions
Is gusto payroll safe?
2 comments
SD
Yes, it is secureRead more
Is there an app for Gusto payroll?
2 comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
