# RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,540 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users appreciate the **ease of use** of RUN Powered by ADP, highlighting user-friendly navigation and helpful app features. (2693 reviews) - Users appreciate the **helpful customer support** from RUN Powered by ADP, enhancing their overall experience and efficiency. (1589 reviews) - Users praise the **ease of use** and helpful tech support of RUN Powered by ADP for seamless payroll processing. (1584 reviews) - Users value the **seamless ease of setup** with RUN Powered by ADP, making payroll management effortless and efficient. (1464 reviews) - Users praise the **ease of setup and use** with RUN Powered by ADP, ensuring a seamless payroll experience. (1443 reviews) - Users love the **user-friendly payroll features** of RUN Powered by ADP, making payroll processing efficient and hassle-free. (1397 reviews) - Easy Payroll (1391 reviews) - Simple (1256 reviews) - Easy Setup (1089 reviews) - Setup Ease (869 reviews) **What users dislike:** - Users express frustration with **payroll issues** , especially regarding rigid templates and limitations in customization and reporting. (436 reviews) - Users express frustration with **poor customer support** , highlighting long wait times and insufficient knowledge from representatives. (425 reviews) - Users find the **reporting issues** with RUN Powered by ADP frustrating due to rigid templates and limited customization options. (333 reviews) - Users find the **cost of service to be pricey** , suggesting that it could be significantly cheaper or even free. (249 reviews) - Users often experience **long waiting times** when calling the help center, which hampers their support experience. (236 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (224 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (217 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (202 reviews) - High Fees (199 reviews) - Payroll Challenges (188 reviews) ## RUN Powered by ADP Reviews ### 1. RUN Makes Payroll and Time Tracking Easy, Very Satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Mindy K. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about RUN Powered by ADP?** RUN is very easy to use. Our time tracking integrates, as does our 401(K), so I just have to input my payroll numbers that vary each time. It's very easy to get tax jurisdictions set up and the customer support is incredibly easy to use. There is rarely a wait and they almost always can help within a few minutes. **What do you dislike about RUN Powered by ADP?** The Custom Reports are limited. There are pre-created reports to select from, but sometimes when I need to put census data together, I have to pull from multiple reports and individual employee pages. The custom reports lack flexibility and the filters aren't helpful. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN saves us time and money on payroll. We used to have paper timesheets and the Time Tracking has saved us so much tabulation time. Not to mention, we were able to set up a geofence, so we could verify employees were clocking in and out while actually working. ### 2. User-Friendly, Efficient Payroll and HR in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Kaitlyn K. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how user-friendly and efficient it is for managing payroll and HR tasks in one place. The payroll process is straightforward, and I appreciate features like automatic payroll calculations, direct deposit processing, tax filing, and payroll reminders, which help reduce errors and save time. **What do you dislike about RUN Powered by ADP?** One thing I dislike about RUN Powered by ADP is that some features can feel limited or less intuitive, especially when trying to customize reports or locate specific information quickly. Certain tasks require navigating through multiple menus, which can be time-consuming when handling payroll and HR responsibilities daily. I also find that some updates or changes within the system are not always communicated clearly, so it can take extra time to learn where features have moved or how processes have changed. In addition, while the reporting tools are helpful, there are times when exporting or filtering reports could be more flexible and user-friendly. Another challenge is that certain HR and onboarding features feel somewhat disconnected from payroll functions, requiring extra steps to complete tasks that could be more streamlined. Customer support can also vary depending on the issue, with some concerns taking longer than expected to fully resolve. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP is solving a lot of the time-consuming and complex tasks that come with payroll, HR, tax compliance, onboarding, and employee management by putting everything into one centralized system. Features like automatic payroll tax calculations and filings, direct deposit, PTO tracking, employee self-service, onboarding tools, and payroll reminders help reduce manual work and minimize errors. For me, this benefits day-to-day operations by saving significant administrative time and helping keep payroll organized and compliant. Instead of manually calculating taxes, tracking deductions, or managing paper documents, the system automates many of those responsibilities. The employee self-service portal also reduces the number of routine HR questions because employees can access pay stubs, W-2s, and personal information on their own. Another major benefit is compliance support. RUN Powered by ADP helps keep up with changing payroll tax laws, W-2 and 1099 processing, and reporting requirements, which provides peace of mind and lowers the risk of costly mistakes. The reporting tools and centralized employee data also make it easier to pull information quickly for audits, management requests, or payroll review. The software also improves efficiency by allowing payroll and HR tasks to be handled from anywhere through the mobile app and cloud-based platform. Automation tools like recurring payroll processing and reminders help keep processes running smoothly even during busy periods ### 3. Fast, Time-Saving Payroll with Smart Search and Helpful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle J. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** It saves me time that I can chat with an associate instead of calling. I have multiple accounts on ADP so it helps save time that im able to search all people from the main menu. It is integrated with my 401k vendor. The website and app both are fast. I get a discount when I open a new business and the pricing is reasonable. The AI interface helps save time when searching. **What do you dislike about RUN Powered by ADP?** I am not able to go to the deductions page when running payroll on my 1099 people. When im running payroll and click on deductions or any other item, I cannot change to any of the other update profile items within the same screen. When I click save it brings me back to the main payroll screen. I would like to update multiple things within the person when in payroll screen like I can when i go to the people option from the main menu. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The chat feature representatives are amazing and always help me resolve any issues or answer my questions without having to explain too much. It is fast and efficient. ### 4. Easy to Use, Fair Pricing, and Truly Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ash H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about RUN Powered by ADP?** They are easy to use and they have really good support. I don't have any specifics on integrations but the performance is good. The pricing is also priced very fairly for such a large company that does so much. I don't currently use the AI very much but any time I've tried to use it, it didn't work great, so I usually just transfer to a human. **What do you dislike about RUN Powered by ADP?** My experience onboarding with them has been a nightmare. If I hadn't used them before and knew the other benefits, I might have cancelled. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It's very streamlined and easy to use. The last payroll company had a very confusing to use software and ADP is not complicated. It's laid out in an easy to use way. Their support is also awesome, the other company we used was terrible at support and we even paid extra to have an individual representative and ADP has by far been better than our previous company in support. ### 5. Fast, Helpful Support and Easy Mobile Time Tracking for Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Joe C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RUN Powered by ADP?** The support you have when you have a question or issue with the program. I was able to call someone and quickly get a fix to my issue. The time sheets are easy to understand and make doing payroll a breeze. The ability to have my team clock in and out on their cell phones makes it easy for them to track their hours since we are on the road most of the time. The price of the program is reasonable for all the features we are able to take advantage of between clock in and out and reports we need for the state and government. **What do you dislike about RUN Powered by ADP?** The sales calls I get for other programs when I did not ask for it. Send an email and if I am interested I would reach out. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The clock in and out feature helps me track the accuracy in payroll at the end of the week. The RUN program makes it easy for me to fix errors they make and make sure that I cover all the hours they work. The program then tells me the total cost for the payroll so that I am sure that there is enough money in the bank. My partner is able to grab the reports easily so he can put them into our Quickbooks account. ### 6. RUN by ADP Makes Payroll Easy with a Clean, User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon Darcy M. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** RUN by ADP has made processing payroll easy. The interface is very clean and user friendly. The side navigation panel makes locating any type of additional data a breeze. We integrated our accounting software with our payroll processing. The GL file is generated right after we approve our payroll. The pricing is extremely fair and less than we had been paying with our previous vendor (Paychex). Most of our issues when they arise are addressed by ADP support whether it be utilizing the AI chat or use instructions or a representative that reaches out directly. Overall, RUN by ADP has performed superiorly when compared to other vendors. **What do you dislike about RUN Powered by ADP?** I feel like the AI needs a bit of work as when I have asked it questions in the past, it does not always understand what I am asking. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Most recently one problem we had dealt with an additional tax jurisdiction that was set up in error during our implementation. An ADP rep reached out to me and helped me resolve the issue quickly. She went above and beyond to ensure the issue was resolved and even followed up with me to let me know it was indeed corrected. ### 7. 24/7 Support and Seamless Payroll—ADP Makes HR and PTO Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Lalitha V. | Pediatrician, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** We switched from ADP to another payroll service since all of our business accounting is with the other service. I thought having payroll and PTO tracking in one place with accounting would simplify things for me as the business owner. BOY WAS I WRONG. Run Powered by ADP services are 24 hours a day. The other payroll service's customer service ends at 8pm EST. I'm often doing payroll or other HR things late into the evening or very early in the morning and trying to work around the inconvenient time schedule of other service was insane difficult. With ADP I can have questions answered any time of the day. I am not shuffled between different people with different skill sets and waiting on hold for next expert to help me. One call to ADP and one customer service representative answers all my questions, helps me correct any errors, teaches me how to prevent mistakes from happening in the future and educates me on the process I have questions about. Switching back to ADP was a seamless process as well. Where as switching from ADP to the other payroll service was complicated, lengthy and confusing. Run Powered by ADP's new feature of allowing my staff to request PTO is very helpful to keep track of the PTO they have use and have left to use. The ADP time tracking option via mobile app is super easy to use and convenient. There is not one thing I do not like about ADP. If asked I will recommend ADP every single time. **What do you dislike about RUN Powered by ADP?** NOTHING. ADP services are extraordinary and of the highest quality in the payroll, HR market. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Off-cycle payroll. Two types of payroll within my office (bi-weekly and semimonthly), time tracking for clocking-in errors by staff or missed punches by staff, log-in problems, paper checks. ### 8. Best HR Platform: User-Friendly Platform with Easy-to-Reach Support **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | Administrator, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how user-friendly and efficient it is. It simplifies payroll processing, making it easy to manage employee payments, taxes, and compliance in one place. I also appreciate the reliability of the system and how it helps reduce errors, saving time and effort. Overall, it streamlines administrative tasks so I can focus more on other important responsibilities. **What do you dislike about RUN Powered by ADP?** One thing I dislike about RUN Powered by ADP is that it can feel a bit limited when it comes to customization and reporting. Some features aren’t as flexible as I’d like, especially when generating specific reports or adjusting settings to fit unique needs. There are also times when the system can be a bit slow or not as intuitive when navigating certain sections, which can affect efficiency. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve the challenges of managing payroll, tax compliance, and employee records in a consistent and organized way. It automates calculations, tax filings, and payments, which reduces the risk of manual errors and missed deadlines. This benefits me by saving time and minimizing stress, especially when handling payroll for multiple employees. It also gives me confidence that compliance requirements are being met, allowing me to focus more on other priorities instead of worrying about payroll accuracy and government filings. ### 9. Lifesaver with Payroll and more **Rating:** 4.5/5.0 stars **Reviewed by:** Jess M. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is easy to navigate and keeps payroll, employee information, and reporting all in one place. It simplifies payroll processing and helps reduce the amount of manual work needed each pay period. The customer support and available resources are also helpful when questions come up. **What do you dislike about RUN Powered by ADP?** Occasional usability issues and limited custom features can feel a little limited or harder to customize depending on the company’s specific needs. Occasionally, certain reports or settings take extra steps to find, and system updates can sometimes change the layout or workflow unexpectedly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN helps streamline payroll processing, tax filings, and employee record management. It reduces paperwork, minimizes payroll errors, and saves time by automating tasks that used to be done manually. This allows us to focus more on day-to-day operations and employee support instead of administrative work. ### 10. Responsive Customer Support That Gets Issues Resolved **Rating:** 4.5/5.0 stars **Reviewed by:** Wan Yi [Rebecca] L. | Accounting Finance Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is their customer support. The team is always very patient and responsive, and they consistently help resolve my issues. If they’re unable to fix something immediately, they make the effort to find the right resources and clearly guide me on how to resolve it. **What do you dislike about RUN Powered by ADP?** What I dislike about RUN Powered by ADP is that the platform can sometimes be a bit difficult to navigate, especially when trying to find specific features or information. Additionally, customer support wait times can occasionally be longer than expected. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves the complexity of managing payroll by making the entire process simple, efficient, and centralized. It allows me to run payroll quickly in one place, saving time and reducing manual work. The platform also helps handle payroll taxes and unemployment filings, which removes a lot of administrative burden. Most importantly, it gives me peace of mind knowing deadlines are managed and I don’t have to worry about missing important tax or filing requirements. ### 11. User-Friendly ADP Portal with Great Payroll and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha F. | Accounting Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about RUN Powered by ADP?** I like the run portal interface. Prior to ADP I was using Paychex for payroll and am very happy with the ADP portal experience, it's much more user friendly and easier to get things done. Primarily, I use the payroll feature to run payroll and the reports. I like the payroll report package that is generated after each pay period, it contains everything I need to see. I also run quarterly reports which are great. **What do you dislike about RUN Powered by ADP?** The only thing that I miss from Paychex that ADP doesn't have is the 15 minute window of time that Paychex offers after submitting payroll to make any adjustments. It's a nice failsafe to have 15 minutes to go back and make an adjustment if you notice that something isn't right. Seems like this could be added into the software easily. The other issue that ADP might want to consider is having a dedicated representative for each account. This is something that Paychex offers that ADP does not. I primarily use the Run software and don't have to contact an agent frequently, but it would be nice to have a dedicated human to contact should the need arise. **What problems is RUN Powered by ADP solving and how is that benefiting you?** One issue that we had with Paychex was lots of unnecessary fees. That has vanished since beginning with ADP. I love that ADP files taxes on our behalf and makes the reporting feature very easy to understand and access. ### 12. Efficient Payroll Processing with Insightful Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Divyarani T. | Sr. Payroll Excutive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP very helpful for processing payroll for my companies. It's quick and easy to use, and I can update employee details even during payroll processing. I appreciate the payroll reports—it gives me both pre and post-payroll reports that are efficient for making the process error-free. The pre-payroll reports allow for easy verification of bonuses or reimbursements and ensure correct rates for each employee. The post-payroll and quarterly reports are convenient for validation and analysis, providing important details like bank direct deposits and check numbers. Additionally, RUN Powered by ADP is very easy to handle, and after initial assistance, I quickly became familiar with the system. It's convenient for processing payroll along with timesheets and employee profiles. **What do you dislike about RUN Powered by ADP?** It could have flagged employees whose hours were recorded as zero during payroll processing, which would help in identifying and rectifying those cases. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I find RUN Powered by ADP helpful for processing payroll, updating employee details, and generating easy-to-analyze reports. It notifies me of changes during payroll, ensuring accuracy. Pre and post payroll reports make the process error-free and convenient for verifying earnings and deductions. ### 13. Efficient, User-Friendly Payroll with Reliable Tax Filing in RUN Powered by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Latricia D. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for my small business, and overall it has made payroll and tax filing much easier to manage. The platform is user-friendly, and I like that I can process payroll quickly and keep everything organized in one place. One of the biggest benefits is the automatic tax calculations and filings, which saves me time and helps reduce errors. The employee access features are also helpful, allowing staff to view their pay stubs and information without needing to contact me directly. Customer support has been responsive when needed, and I appreciate the guidance when navigating certain features. As a business owner, having a reliable system like ADP gives me peace of mind knowing payroll is being handled correctly. Overall, RUN by ADP is a solid choice for small businesses looking for an efficient and dependable payroll solution. **What do you dislike about RUN Powered by ADP?** My least favorite part is that I can’t run a sample or preview payroll before submitting it. I would like the ability to review a full payroll breakdown in advance for added confidence before finalizing. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP has made payroll and tax filing much easier for my business. The system is user-friendly, and I like how quickly I can process payroll and keep everything organized. The automatic tax calculations and filings save time and help prevent errors, and employees being able to access their own pay information is a big plus. ### 14. ADP’s Real-Person Chat Support Saves Me Tons of Time **Rating:** 5.0/5.0 stars **Reviewed by:** Chandani D. | Regional Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about RUN Powered by ADP?** There are many functions within ADP and even with the different features, they do make it very easy to navigate and whenever you do have questions or looking for something very specific, the chat function with a real person is the most impressive feature. For something that would take me 10-15 minutes on research and looking through job aids, I can get my question answered within minutes. This feature alone saves me so much time, when I am juggling multiple responsibilities. **What do you dislike about RUN Powered by ADP?** I wish that ADP had a double check feature in terms of the option of inputting estimated total hours in first and then as I put in each individual employees hours that if it does not balance at the end due to my mistake that it will notify me. I find that sometimes it can be difficult to input time especially because it varies and mistakes can happen due to that. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I generally appreciate the reminders as I can often overlook deadlines, so I appreciate the attentiveness to the deadlines ### 15. Easy-to-Use Platform with Always-On Support and Helpful HR Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry J. | Hospital Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about RUN Powered by ADP?** I like that I have support all the time for anything I need help with. The platform is really easy to use. When things are working perfectly, I really like the time card uploads. I do wish that I didnt have to convert back and forth from decimals to 60 minute increments. The HR portion of ADP is very helpful to me as I am a new HR manager. I really like the analytics that are provided after payroll is processed. **What do you dislike about RUN Powered by ADP?** The only thing I can think of that I dislike is the fact that when doing time cards in the time cards place. I have to convert decimals to time. So 5:30 hours worked is 5.5 hours when doing time cards. I wish they could just add the conversion to the bottom of the Calendar so it makes it easier for tracking hours. I also wish I had the ability to remove annoucements. **What problems is RUN Powered by ADP solving and how is that benefiting you?** They providea and easy way of processing payroll and time tracking. I do like the ease of use. ### 16. Easy to Use with Fast Help, Helpful Reminders, and Convenient Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anita K. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about RUN Powered by ADP?** What I like most about RUN Powered by ADP is how easy it is to understand, and that the help function is there when I need a fast response. I also appreciate that it sends me reminders, because life gets busy and those small prompts are genuinely helpful. Another feature I like is the chat option: whenever I need to ask a question, I can use it while I’m waiting and still continue using the site and staying connected. **What do you dislike about RUN Powered by ADP?** At the moment, I don’t have any dislikes. We’ve been using it for over a year, and we haven’t had any complaints. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It solves the problem of having to track time, submit payroll, and contact a third party anytime we need a 1099 or payroll records. It’s been very beneficial to have everything in one place, so those tasks are easier to manage and access when we need them. ### 17. Accurate Real-Time Timecard Integration and Timely Quarterly & Annual Filing **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel F. | Corporate Paralegal and Comptroller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about RUN Powered by ADP?** I use the ADP Run app every day. Easily integrates the timecard and employee data real time, and accurate. All the forms are filed quarterly and annually in timely manner. It is very easy to use and data is safe. I have found it easy to implement for new employee onboarding. Customer service is great. The agents are smart and able to solve the issue right then and there. I would recommend ADPRUN because payroll is so important to get right the first time. **What do you dislike about RUN Powered by ADP?** The number of departments is limited to five. This makes it hard to properly segregate employees who regularly work across multiple departments, especially when a new department is added due to expansion. I am limited as to what categories I want on the payroll data entry screen. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP RUN is helping us solve Human resource management as the company continues to scale in size. The features, accuracy, reliable uptime, and one and done customer service saves me a lot of time which befits the company becasue I can move onto other items. ### 18. Effortless Navigation Makes Tasks a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** John Z. | Director of Operations and Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about RUN Powered by ADP?** The Home screen is expertly designed for ease of use, with a limited number of items that make effortless navigation possible. You'll be able to quickly locate what you need and complete tasks efficiently, empowering you to take charge of your experience. **What do you dislike about RUN Powered by ADP?** We are encountering obstacles due to a lack of integration between our Time and Expense systems on the back end. While ADP offers Time and Attendance solutions, we are unable to adopt them because our billing relies on accurate time and expense tracking for each project. A seamless invoicing process is essential to our ability to serve our clients effectively. Transitioning to ADP Time and Attendance would undoubtedly complicate our operations by adding unnecessary back-end work. It would be incredibly beneficial to have a plugin that enables seamless communication between the two services, streamlining our workflow and enhancing our client experience. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Streamlining payroll processing without incurring hefty fees, all while expertly managing taxes and withholdings, ensures a cost-effective approach that keeps your business flourishing. ### 19. Easy, User-Friendly Payroll with Truly Helpful Live Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy F. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about RUN Powered by ADP?** I love the ease of the system. Onboarding a new employee, asking questions about tax notices, payroll, reports, and pretty much everything in the ADP portal is user friendly. The best part is that when there is a question, the chat is always available and the person on the other end is a real person, not an automated response so you get real answers, real help. The chat team is also very knowledgeable and able to check with other departments when needed. It's a total time saver and game changer! **What do you dislike about RUN Powered by ADP?** I have had no issues with RUN leaving no complaints. My only criticism would be sometimes having confusion on the tax end but given that our company works out of multiple states and has a complicated set up, it's really not much of a complaint. Compared to Paychex, ADP is still far superior in this area. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Customizing payroll to take extra deductions or adjust taxes is great. Our guys get paid sporadic commission and sometimes it would be overtaxed but I am easily able to adjust this. ### 20. Effortless Payroll with Room for Enhanced Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about RUN Powered by ADP?** I love how RUN Powered by ADP is very straightforward and user-friendly. It makes payroll, which can be quite daunting, feel much more manageable. Its easy navigation helps keep all my payroll, employee, and tax details organized. I appreciate its reliability since it saves time and reduces manual work. It gives me peace of mind, knowing my payrolls are being handled accurately and on schedule. The ease of use, efficiency, and organization really stand out to me. Additionally, the initial setup was very easy, which was a great relief. **What do you dislike about RUN Powered by ADP?** I wish there was more flexibility on customizing reporting, along with a more modern interface in certain areas. The ability to customize report easier based on the exact data needed. It would be helpful to really add in the data I want for internal review instead of just standard templates to customize. More filtering options would be helpful so I don't need to do extra cleanup after I export the reports. On the interface side, certain workflows can feel a bit click heavy and it's not always obvious where to find things. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll processing, storing employee details, and pay records. It removes the administrative burden of running payroll, ensures accurate and timely processing, and handles payroll taxes and filings for me, saving time and effort. ### 21. Helpful Live Chat, but Slow Implementation with ADP **Rating:** 4.0/5.0 stars **Reviewed by:** Nikeya A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I enjoy the live chat feature. I have found it to be quite useful since working with ADP and they have resolved my concerns quite quickly. Also, having been a customer now for several months, the RUN site is so user-friendly and it makes the process of payroll extremely quick and it basically does all the work! I could barely ask for anything more. **What do you dislike about RUN Powered by ADP?** Implementation takes quite awhile and is not as straightforward as I would prefer, but the District Manager that I work with has been very helpful when I needed help. Also, we have had some hiccups in regard to delivery, but customer service has always been pretty resourceful in ensuring no employees missed their pay. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I don't have to deal with payroll taxes or submitting payroll tax reports, which is a definite benefit. Additionally, the amount of time I have saved in regard to payroll is instrumental in freeing me to focus on our core business operations. ### 22. Streamlined Payroll Management for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about RUN Powered by ADP?** I like the payroll processing and payroll management features of RUN Powered by ADP. For a small business, it can be difficult to navigate all of that, but with RUN Powered by ADP, all I have to do is input what's necessary and it's all integrated to the bank account. I trust that they would handle everything, and employees get paid at the correct time. The platform addresses a critical need by managing payroll compliance and government filing requirements all in one place. It's valuable to me that there's a dedicated system with accessible, knowledgeable support staff, which reduces risk significantly. **What do you dislike about RUN Powered by ADP?** The learning curve for navigating some of the more specialized features could be improved. The onboarding process was okay, but I wish they took more time to explain how the platform works once you're onboarded. The interface, while functional, is not always the most intuitive, especially when you're a first-time user and do not know what exactly you're trying to locate. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to automate payroll and tax filings, easing the hassle of complex tax processes. It provides a platform for managing employee benefits like 401(k)s, ensuring payroll compliance and reducing risks with knowledgeable support. ### 23. Efficient Payroll Management with Minor Flexibility Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about RUN Powered by ADP?** I really like RUN Powered by ADP's user-friendly interface; it makes running payroll simple and quick, even if there are complex pay structures. I appreciate the reliable payroll and tax compliance; it gives me confidence that all filings, calculations, and payments are done accurately and on time. The automation is a big plus since it reduces the need for manual data entry, cuts down on errors, and saves me a lot of time every pay period. The easy access to reports is another feature I find valuable because it helps me quickly review payroll, tax liabilities, and employee data which supports audits, reconciliations, and management decisions. **What do you dislike about RUN Powered by ADP?** Some areas that could be improved include more intuitive error messages, greater flexibility in report customization, and faster response times for complex support queries. Enhancing visibility into certain payroll or tax setup steps would also make troubleshooting easier. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines our payroll processing, ensures accurate tax calculations and filings, reduces manual errors, and manages employee onboarding efficiently. It saves time and improves payroll accuracy with a user-friendly interface, reliable compliance, automation, and easy access to reports. ### 24. Efficient Payroll System with Budget-Friendly Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP efficient for submitting payroll. It handles everything smoothly, from standard payroll runs to tax withholdings and manual checks. I also appreciate having knowledgeable agents available; they help me quickly resolve any issues that come up with new forms or changing government requirements. The pricing feels budget-friendly for a small business, which was a major reason I decided to switch to ADP. On top of that, the initial setup was straightforward because ADP did most of the work to move us over. **What do you dislike about RUN Powered by ADP?** I do not have anything that comes to mind about using it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll, tax withholdings, and manual checks, making these processes easy. It's efficient for submitting payroll and has knowledgeable agents who quickly resolve issues with new forms or requirements. ### 25. Trustworthy Company and easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa A. | Front Office Manager , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about RUN Powered by ADP?** This platform is incredibly easy to use, and the 24/7 customer service is always available to help. The resources provided are very helpful, and generating reports for audits and workers' compensation is straightforward. **What do you dislike about RUN Powered by ADP?** There needs to be more training provided on other resources that have not yet been utilized, as well as on the forms used by HR. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The payroll reports are helpful, and the platform addresses several important challenges. It eases regulatory and tax compliance burdens, making it simpler to stay up to date with requirements. Managing HR and employee information is straightforward, and the self-service features are convenient. I also find it cost-effective and well-suited for small businesses. Additionally, the system is easy to use and quick to deploy, which has been a significant advantage. ### 26. Efficient for Reporting, But Customer Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about RUN Powered by ADP?** I like that I don't have to wait for someone from RUN Powered by ADP to pull reports for me. I can efficiently pull them myself whenever I need to. It means I can get them very quickly rather than emailing someone and waiting for a day or two to receive them. **What do you dislike about RUN Powered by ADP?** Getting ahold of someone is very difficult. I needed to update my address recently on our WC policy through ADP and couldn't get ahold of anyone. Our first payroll was messed up because of the person helping us and my staff didn't get paid on time. Also, my staff often have issues with the app not letting them clock in or out. I switched to ADP because our previous company had an app with these issues, so it is frustrating to switch to one of the largest companies and still find their services are unreliable for my team. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll, paying taxes, and pulling reports. It lets me pull reports efficiently without waiting for ADP, getting them quickly rather than emailing and waiting a day or two. ### 27. RUN Makes Payroll Processing Easy with Strong Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Gary B. | Town Clerk/Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about RUN Powered by ADP?** RUN makes processing our payroll very easy. Our plan includes processing, direct deposit, tax reporting and provides us with a strong set of reports for our accounting purposes. **What do you dislike about RUN Powered by ADP?** There are times when it is tough to reach their customer support and their call center appears to be in a foreign company and there is sometimes a basic communication issue. We recently downgraded our plan because we were using the highest available plan and we were not using any of the features for over a year. I might suggest that you have account representatives review individual accounts to find out why they aren't using pieces of the plan and educate them about the various offerings. I took over from the previous payroll manager who started the ADP account so I was unaware as to the program we had enrolled in. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It takes the hassle of payroll processing out of our hands. The tax reporting is an excellent feature. RUN does all our tax filings and reporting and if there is ever a problem, it's easy to reach out and get questions answered. We were using Quickbooks payroll processing prior to ADP. It was more expensive and left too many of the requirements to process payroll in our hands. It now takes us approx. 15 minutes to process payroll each week, which is way less than our QB processing time. ### 28. Streamlined, Accurate Payroll with Built-In Compliance in RUN Powered by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Ian F. | Chief Operating Officer & Interim Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about RUN Powered by ADP?** I value RUN Powered by ADP for its ability to streamline payroll operations while ensuring compliance and accuracy at every step. Step-by-step payroll processing provides a structured, user-friendly workflow that reduces errors and allows for consistent execution—even across different staff members. Automatic payroll calculations, including taxes, eliminate manual guesswork and ensure precision in every payroll cycle. Integrated time tracking creates alignment between hours worked and payroll processing, improving efficiency and reducing discrepancies. Automatic federal, state, and local tax filings significantly reduce compliance risk and administrative burden. W-2 and 1099 processing ensures year-end reporting is handled accurately and on time without additional systems or vendors. Compliance alerts and updates provide real-time guidance, helping the organization stay ahead of regulatory changes and avoid costly penalties. **What do you dislike about RUN Powered by ADP?** I do not dislike anything about Run Powered by ADP at this time **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves the inefficiencies of traditional payroll processes—which typically require manual calculations, repetitive data entry, and extensive cross-checking—by automating these functions, saving several hours each pay cycle, reducing administrative burden, minimizing errors, and allowing me to focus more on strategic priorities and organizational leadership rather than transactional tasks. ### 29. Efficient Payroll with Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Bennett R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I love the simplicity of RUN Powered by ADP. It's super easy to manage payroll—just go in and press run payroll. It also provides a really quick and efficient way to pay my employees and files all the taxes on my behalf. I appreciate the range of options it offers as my business grows. When we reach the workmen's comp threshold, I know ADP will handle it seamlessly, deducting it from our payroll as required. I'm also in talks with our rep about various RS options and research and development tax incentives. **What do you dislike about RUN Powered by ADP?** I think the only thing that's challenging is possibly, like, calling in and having to wait on a service line for a long time. My client support for my rep is good, but they're not always able to solve the problems. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for a quick, efficient way to pay employees and handle taxes. It's simple to use, just press run payroll. It provides options as my business grows, like workers' comp when needed. ### 30. Simplifies Payroll, Reliable Support **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP to be quite useful for managing payroll and compliance issues related to state taxes and insurance, which is crucial for keeping my business compliant and on track in New York State. I appreciate the relatively easy onboarding process, even though onboarding usually isn't enjoyable for me, and the access to support from ADP's representatives has been very helpful. I enjoy the feature that allows employees to load their own information and access the portal for basic questions about pay. Very convenient for my small team. The ability to integrate with my Clover POS system, which helps me pull hours and input them into ADP, is an advantage. Additionally, maintaining a simple and straightforward user interface, along with accessible support through phone or live chat, is most impactful for my continued use of the platform. I'd recommend RUN to other businesses. **What do you dislike about RUN Powered by ADP?** I feel like I don't utilize all of the features because I have such a small operation with a very small team. Simplifying what I see or better understanding the available features would be beneficial. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves my business's payroll and compliance issues, keeping me on track with state taxes, insurance, and requirements in New York. ### 31. Effortless Payroll, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Craig R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate how RUN Powered by ADP takes the worry out of getting my payroll done, especially as a small company. It's wonderful to have peace of mind knowing everything is handled. What I like most is how simple it is to activate payroll, and I find the reminders very welcomed. The email and text reminders are incredibly helpful, ensuring I don't forget to submit payroll. Additionally, it's a relief that they handle all the employment taxes and background details, so I don't have to worry about those aspects. The initial setup was extremely easy, thanks to the attentive rep Becca who was always there to help, making everything go smoothly. **What do you dislike about RUN Powered by ADP?** Nothing comes to mind at this time, thanks **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP takes the worry out of payroll, handles compliance and taxes, and allows me to focus on growing my business. I appreciate the simplicity and reminders, making sure payroll is submitted without hassle. ### 32. Streamlined Payroll and Fast, Step-by-Step Support with ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Credit Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about RUN Powered by ADP?** This platform streamlines operations and provides support when I need it. They recently helped me resolve a payroll issue I hadn’t dealt with before, and they walked me through each step until everything was completed. When I needed their help they were there for me quickly with little wait time. The website is easy to use and has a powerful interface. I also appreciate how easy it is to integrate WC insurance. I found great value on pricing for ad on features. When I need to use ADP the systems is quick and responsive. **What do you dislike about RUN Powered by ADP?** Haven't had any negative issues with ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP is helping with Payroll, HR and workers comp insurance. Integrating all of these together saves time and money. ### 33. RUN Streamlines Payroll, Payload via Strong Support and HR Onboard! **Rating:** 5.0/5.0 stars **Reviewed by:** William Horatio-Nelson G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** RUN automates the setup of a seamless Pay Load and payroll platform, with support and consulting assistance. Even after launch, on-boarding peaks with HR guidelines. It’s healthy to fit the seat, but bodily safety, avoiding hazards, and running operations are everyday necessities; without them, you could lose the executive board. AI is the "HOOTERS, 'Owl," keeping officers, groups, and teams strong on guard while pushing through tasks, administering projects, and possibly furthering founders. The price is competitive; however, office support and consulting assassinates. **What do you dislike about RUN Powered by ADP?** Nothing other than Bank Migration, Banks are a few less of Choice? **What problems is RUN Powered by ADP solving and how is that benefiting you?** The EMP's performance is Climaxing, offering more Adopting, Automation Migrations providing an Office not just with easement, countering offers in a Presidential Cabinet? ### 34. Easy-to-Use Payroll with Smooth Accounting and HRMS Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa B. | Controller, Chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about RUN Powered by ADP?** ADP Run is easy to learn and use for my small business. It integrates smoothly with my accounting software and also with my HRMS, which makes it simpler to keep everything connected. **What do you dislike about RUN Powered by ADP?** ADP Run seems to be the “red-headed stepchild”of the ADP family. I feel like hardly anyone has heard of it, and it often seems like the last to get the bridges to software connections, probably because it’s made for smaller companies. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP Run is the software I use to manage my payroll and payroll taxes, and it also takes care of my 401k submissions and reporting. It lets me operate as if I have a larger HR department than I actually do, which is a big help. Personally, I don’t need every resource it offers because I already have those through another program, but it’s still reassuring to know they’re available if I ever need them. ### 35. User-Friendly and Expert Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki T. | Owner & Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how easy it makes payroll and HR management for a small business. The platform is intuitive and streamlined, allowing us to run payroll quickly, manage employee information, and stay compliant with tax requirements without needing a large administrative team. I also appreciate that tax filings and payments are handled automatically, which removes a lot of stress and reduces the risk of errors. Overall, it saves a significant amount of time and keeps our operations organized.I like that I can chat with experts at any time on my computer and not have to actually sit on a phone call. I like how convenient the features are and the layout is also user-friendly. I can usually find and figure things out on my own. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that customer support can sometimes be difficult to navigate when an issue comes up. Getting a timely response or speaking with someone who can resolve more complex questions can take longer than expected. Additionally, some features feel a bit limited unless you add additional services, which can increase the overall cost. While the platform works well for basic payroll functions, certain administrative tasks could be more streamlined within the system. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps with employee tax questions, uploading forms, and switching tax locations. I like chatting with experts online, not on calls. It's convenient, user-friendly, and I can figure things out myself. ### 36. Easy Onboarding and Training with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Janet V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about RUN Powered by ADP?** What I like most about RUN from ADP is that it gives me control over the things I need, which makes onboarding and making edits to existing employees very easy. I also appreciate their training. Whenever I need to call, I can usually get help from whoever answers, rather than being transferred to another department. **What do you dislike about RUN Powered by ADP?** Their reports are inconsistent. I export the CSV files every payroll, and the order of the accounts changes depending on things like holidays, double overtime, etc. That means I have to go in and manually edit the files each time. I also don’t like that time clock support ends fairly early for those of us in PST. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We use RUN Powered by ADP mainly for payroll processing, tax filing, and keeping employee payroll records organized. Overall, it’s a dependable system that helps us pay employees accurately and on time, while also reducing the administrative time we spend managing payroll. ### 37. Super Easy to Use, with Helpful and Knowledgeable Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Janice L. | Operations and Finance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** RUN is super easy to use. They clearly outline the steps that need to be taken when hiring someone new. And their chat support folks are very helpful and knowledgeable. I have had them fix mistakes I've made and work on small bugs. They have helped me efficiently each time. **What do you dislike about RUN Powered by ADP?** I honestly can't think of anything that needs to be improved. Everything works as intended and support is easy to get if needed. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I took over for someone who had been in this position for years. I had very little experience and immediately made a mistake running payroll for the first time on my own. I contacted support and they helped me fix it right away. ### 38. Easy to Navigate with an Exceptional Search Bar and Always-Available Chat Help **Rating:** 5.0/5.0 stars **Reviewed by:** Greg B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about RUN Powered by ADP?** For the most part, the site is easy to navigate with the main menu on the left. The search bar in the top middle of the page is exceptional at finding what I'm looking for. For example, I couldn't find where to update my banking info on the menu, but the search bar found it no problem. I also like that the chat feature is always in the bottom right corner for help from customer support if I need it. The integration with our HR and 401k is very helpful. **What do you dislike about RUN Powered by ADP?** Forcing me to update my password on a regular basis is a major pain. If you google it, you will find that the industry experts actually discourage updating passwords on a regular basis. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We chose ADP to solve our problems with processing monthly payroll and all the necessary quarterly and annual reporting for taxes (940s, 941s, etc). We find ADP to be much easier than trying to process payroll ourselves through Quickbooks or the like. Also, we like the integration with our 401k plan, which would be a major pain without ADPs help. ### 39. Efficient Integration, Stellar Support but Needs Better Time & Attendance **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan G. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I like the integration and customer service of RUN Powered by ADP. I can generally get a live agent who can screen share with me within several minutes, which saves time and makes information accessible to employees. It also mostly improves workflow and avoids potential errors. Additionally, the initial setup was very easy, only taking several total hours to complete as someone experienced in these transitions. **What do you dislike about RUN Powered by ADP?** Time & Attendance is not as functional as promised, we had to drop it. Full integration with that would have been great. Allow for custom lunch breaks, job titles for employees on the printable schedule. Better visual printable schedule. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll and 401k integration. It's a great HRIS tool, improves workflow, and makes employee information accessible. The customer service is quick, helping avoid potential errors. ### 40. All-in-One Payroll Dashboard with Fast, Helpful Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** I love the dashboard on Run Powered by ADP. It shows me everything about my company—employees, the time clock, tax rules, etc.—all in one place at a glance. I also really like the chat option for communicating with representatives. I’ve never had a better chat experience, and most problems get solved within 30 minutes or are submitted to the appropriate team to handle further, which I appreciate. The app’s performance is great, and running payroll is a breeze—it doesn’t take me long at all. We use a physical time clock as well as an iPad time kiosk to capture time from employees at odd locations. During setup, the representatives worked with us to find a reasonable budget for our needs and not go overboard with features we didn’t need. I also love the AI chat and how it connects me with the right team member to help with my issues. We love the quickbooks integrations that allows us to connect QBO to our Run ADP account **What do you dislike about RUN Powered by ADP?** I would say one of the the things I dislike about Run by ADP is sometimes I feel like the time clock itself does not have the best features as far as having employees clock in for different jobs at different rates, its a little bit confusing but not impossible **What problems is RUN Powered by ADP solving and how is that benefiting you?** Run Powered by ADP is solving several problems of our company! Payroll is at the top of our list but they also take care of all of the tax filing for us, and they help even with outside tax issues that affect things like W2s. Our company had an employee receive TDI compensation which I hadn't dealt with before but I simply sent the tax report to ADP and they reviewed it and amended the employees W2. It was such a relief to have their expertise. We also benefit from timekeeping, employee records, HR reporting, tax info, and even a calendar with all employees hire dates and birthdays has been so beneficial! ### 41. Effortless Payroll, Crucial Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to run payroll for my LLC, and it just makes my life easier. It simplifies that part of the business where I don't have to worry about taxes whatsoever. Running payroll is straightforward; it only takes three buttons, and it prompts me if I have any other employee to add. At the end of the year, it asks if I want to put any bonuses or anything like that. It's always ensuring I have enough funding in my account, which helps in not putting myself in a bad position. The initial setup was very easy with some help, and it was very simple. I never had any problems with it. **What do you dislike about RUN Powered by ADP?** I have nothing bad to say **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP simplifies payroll processing, especially for taxes, making my life easier and alleviating worries. ### 42. Intuitive, Time-Saving Payroll and HR in One Reliable Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how easy it makes payroll and HR tasks for a small business. The platform is intuitive, reliable, and saves a lot of time by automating payroll processing, tax filings, and employee management. I also appreciate the all-in-one approach, since it combines payroll, time tracking, reporting, and HR tools in one place instead of needing multiple systems. The customer support and compliance features are especially helpful because they give confidence that everything is being handled accurately and on time. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that some of the more advanced features and reports can take time to learn at first, especially for new users. Occasionally, certain customization options feel limited, and some add-on services can increase the overall cost. However, overall the platform is dependable and the benefits outweigh the drawbacks for day-to-day payroll and HR management. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps solve the challenge of managing payroll, taxes, and HR tasks efficiently without needing a large internal team. It automates payroll processing, tax calculations, and filings, which saves time and reduces the risk of errors. The platform also makes it easier to manage employee information, reporting, and compliance requirements in one place. This has benefited us by streamlining administrative work, improving accuracy, and giving us more time to focus on running and growing the business instead of handling manual payroll and HR processes. ### 43. Great Timekeeping /HR platform for small businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Deidra C. | Human Resources Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about RUN Powered by ADP?** What has been so helpful using RUN Powered by ADP is being able to use a biometric time clock for our onsite employees and then a timekeeping system for our remote employees. **What do you dislike about RUN Powered by ADP?** My only dislike about RUN Powered by ADP is that our employees can request any past changes and/or time-off requests. The employee's manager or I have to contact the employee to determine the correction or time that needs to be added to their timesheet. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The problem we had before RUN Powered by ADP was that our HRIS didn't offer a biometric system, which was one of the main reasons we switched to ADP. Now that we are offered this, our employees have better and quick access to clocking in/out for the day worked. **Official Response from Kerry Gordon:** > Deidra, thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about time requests has been shared internally. Your contact info isn't available with this review, but our team will try to contact you to see how we can help resolve things. Thanks again! -Your RUN Powered by ADP® Team ### 44. User-Friendly Payroll and HR Solution with Minor Login Glitches **Rating:** 5.0/5.0 stars **Reviewed by:** Jame G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** I like how user-friendly RUN Powered by ADP is. It makes payroll a lot easier because it's so easy to use. We just have to enter the hours, and the process is straightforward. It's very user friendly for employees as well, allowing them easy access to their information such as paycheck stubs and vacation time. I also appreciate the ease of initial setup; getting employees logged in took almost no time, and adding new employees is simple. The payroll function and HR functions, specifically the hiring tools, have become invaluable to me. **What do you dislike about RUN Powered by ADP?** There have been a few isolated incidents of employees not being able to log in and us having to reset several times. But I don't know if that is a RUN Powered by ADP issue as much as it is user error. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll and managing employee data. It's easy for processing payroll by just entering hours. Employees can easily access their info like paycheck stubs and vacation time. It's user-friendly. ### 45. Effortless Payroll Management, Easy Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Maielle J. | FP&A Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** I like how easy the interface is to use. The automatic payroll processing saves time and ensures that my salaried workers receive everything they need. Adding contractors is super easy, too! The search function is helpful to find everything I need in one place and also shows the categories where specific items are, so I can use it as a future reference. Automatic payroll reduces mistakes in setting payments for salaried workers. Adding contractors is crucial for handling one-time payments for their services. The initial setup of RUN Powered by ADP was very easy; it was straightforward and to the point. **What do you dislike about RUN Powered by ADP?** So far, having contractors on a continuous payroll isn't ideal, as I have to manually disable them or set their weekly pay to $0 to ensure we don't mistakenly pay them for an event they don't work. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP ensures timely direct deposits, provides an easy-to-use interface, and automates payroll processing, which saves time and reduces errors. Adding contractors is straightforward, aiding in managing one-time payments. ### 46. Reliable All-in-One Payroll & HR Platform with Helpful, Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** I like RUN Powered by ADP because it provides a centralized platform for payroll, HR, and employee management. Payroll processing is straightforward and reliable, which saves significant administrative time and reduces stress around payroll accuracy and compliance. The user interface is easy to use and gives a true all-in-one platform feel. I also appreciate the integrations with my time-tracking software, which helps simplify workflows and reduce manual coordination between systems. Support has also been a strong point. The AI chat is not frustrating to use and does a good job routing me to a human quickly when needed. The support staff has consistently been helpful, and wait times are reasonable. In today’s environment where many companies over-rely on AI chatbots, knowing when to escalate issues to a live support representative is extremely valuable and appreciated. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that it’s such a robust platform that it can sometimes feel overwhelming when I try to use features beyond the core payroll functions that I use periodically. Because some of the HR and administrative tools aren’t part of my daily or weekly workflow, there’s a bit of a learning curve when I need to navigate those less frequently used areas of the platform. **What problems is RUN Powered by ADP solving and how is that benefiting you?** From a business perspective, the biggest benefits have been operational efficiency, payroll reliability, compliance support, and having better visibility into employee and workforce information in one place. ### 47. Easy for Small Businesses, but Run Can Feel Restrictive Coming from Workforce Now **Rating:** 3.0/5.0 stars **Reviewed by:** Morgan J. | Payroll and Data Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about RUN Powered by ADP?** The format of the online tool is clear, and the different work tasks are easy to locate. It is directed towards small businesses, so there are not a lot of setup options and details that practitioners have to worry about. The pay cycles automatically start (which is nice after incurring issues from occasionally forgetting to in another platform), and it provides plenty of reminders and standard reports. I have always been able to call in for assistance, and the ADP Assist chat has also been helpful when I need guidance while in noisy areas. Compared to Workforce Now, I think Run may be easier for someone without experience to jump right in. **What do you dislike about RUN Powered by ADP?** After coming to Run from years of extensive use in Workforce Now, there simplicity of Run feels restrictive, granted I only use Run once a week compared to five days a week in Workforce Now. Changes have to be manually on time instead of having the ability to set a future effective date. The more condensed version has its benefits, but I feel I sometimes lack information not being able to see all the settings and audit histories. We also had to add on different functionalities over time whereas our package with Workforce Now seemed to already have the functions available. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It provides all the basic payroll and human resource functions needed for our smaller business. While I prefer Workforce Now, we do not currently need all of its additional views and functions for that company using Run. ### 48. Effortless Payroll Management with RUN Powered by ADP **Rating:** 4.5/5.0 stars **Reviewed by:** Dan M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for payroll and HR, and it saves me time in these areas. I find it easy to use because of its intuitive site and app. The mobile app is particularly valuable for me as it allows me to run payroll on the go since I'm not always in the office. I also appreciate the chat feature that helps me troubleshoot any issues. The initial setup was very easy, which made transitioning smoother. **What do you dislike about RUN Powered by ADP?** nothing **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP saves me time with payroll, timekeeping and HR. It's easy to use, and the mobile app lets me run payroll from anywhere. The site and app are intuitive, and there's a chat feature for quick issue resolution. ### 49. Streamlined HR and Payroll with Excellent UX **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for managing payroll, benefits, and various HR needs. I like that it consolidates everything into an easy-to-manage system. I appreciate being able to set up multiple PTO plans, as we have a tiered PTO structure, and it accommodates those schedules appropriately. Onboarding new employees is a breeze with RUN Powered by ADP since the system sends the notifications and enrollment information to new employees, allowing them to fill out new hire forms, tax information, and other administrative items easily. Managing the systems has been user-friendly overall. **What do you dislike about RUN Powered by ADP?** I would like to be able to set-up a test user that would allow me to test each function from the user perspective and not the manager perspective to make sure each tool works appropriately. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for managing payroll, benefits, and HR needs, consolidating everything into one system. It streamlines onboarding by handling notifications and forms, and supports our tiered PTO structure effectively. ### 50. Knowledgeable US Law Chat Support, But Pricing Feels High at Year-End **Rating:** 3.5/5.0 stars **Reviewed by:** Accounting M. | Upper Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about RUN Powered by ADP?** I like the chat feature that reaches out to personnel that know what they are talking about and know the laws of the US and help with state laws. The system is pretty user friendly but there's overlapping items that could be made more efficient. The way they have set up everything to let the employees sign up and manage their own information makes implementing the new hire process easy. **What do you dislike about RUN Powered by ADP?** The price is a little much for end of year. seems that if the work has been done throughout the year it should be less pricey. The implemention of new hires could be improved by incorporating the I-9 form and being able to upload ID(s). **What problems is RUN Powered by ADP solving and how is that benefiting you?** They make the implementation of the OBBB stress a little easier by having a whole team that is processing how the implementation works. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 2 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+17%3A09%3A08+-0500&secure%5Bsession_id%5D=0f311a58-5aec-4465-bdb5-2562ef15f18d&secure%5Btoken%5D=f314752c0d6161f7e451da7d12d547013e5e22e7e3db0fbbf631807968ce2106&format=llm_user) ## RUN Powered by ADP Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [401(k) Easy](https://www.g2.com/products/401-k-easy/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [ActionTrac](https://www.g2.com/products/actiontrac/reviews) - [ADP Time and Labor Management](https://www.g2.com/products/adp-adp-time-and-labor-management/reviews) - [BlueOceanAI (Formally BlueOcean Brand Navigator)](https://www.g2.com/products/blueoceanai-formally-blueocean-brand-navigator/reviews) - [CareerPlug](https://www.g2.com/products/careerplug/reviews) - [ClockShark](https://www.g2.com/products/clockshark/reviews) - 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[Human Interest](https://www.g2.com/products/human-interest/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [JobScore](https://www.g2.com/products/jobscore/reviews) - [Kimai](https://www.g2.com/products/kimai/reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) - [Meevo](https://www.g2.com/products/meevo/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [OnTheClock Employee Time Clock](https://www.g2.com/products/ontheclock-employee-time-clock/reviews) - [Payactiv](https://www.g2.com/products/payactiv/reviews) - [PayClock Online](https://www.g2.com/products/payclock-online/reviews) - [Peanut Butter](https://www.g2.com/products/peanut-butter/reviews) - [Points North](https://www.g2.com/products/points-north/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Accountant](https://www.g2.com/products/quickbooks-online-accountant/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) - [Tapcheck](https://www.g2.com/products/tapcheck/reviews) - [Timeero](https://www.g2.com/products/timeero/reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) - [TripLog](https://www.g2.com/products/triplog/reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [Ving](https://www.g2.com/products/ving/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Wizehire](https://www.g2.com/products/wizehire/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [Zil Money](https://www.g2.com/products/zil-money/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## RUN Powered by ADP Features **Core HR** - Time, Attendance, and PTO - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Automation** - Process Automation **Basics** - Interoperability - Performance - Reporting **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Content** - Goal and Challenge Creation **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top RUN Powered by ADP Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,312 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,238 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,178 reviews)