We really like the platform in its simplicity and yet the option to customize. The customer support and creativity with the team has been tremendous. We've presented ideas to help streamline our needs, and the GoCo Team has responded and found solutions...
The clock-in/clock-out function does not seem to work as described. The time off module is too constricting. Not enough options available to create a policy to match ours.
They've really made a good mix between self-service and help is there when you need it and easy to access. They have webinars, training and knowledge bases that have everything we have needed and people to tak to if we need more.
There is zero customer service, the "purchase computers and manage devices through this application" is a complete waste of time, the products available are always inaccurate, the computers never get to new employees in time. there is no reason to purchase...
We really like the platform in its simplicity and yet the option to customize. The customer support and creativity with the team has been tremendous. We've presented ideas to help streamline our needs, and the GoCo Team has responded and found solutions...
They've really made a good mix between self-service and help is there when you need it and easy to access. They have webinars, training and knowledge bases that have everything we have needed and people to tak to if we need more.
The clock-in/clock-out function does not seem to work as described. The time off module is too constricting. Not enough options available to create a policy to match ours.
There is zero customer service, the "purchase computers and manage devices through this application" is a complete waste of time, the products available are always inaccurate, the computers never get to new employees in time. there is no reason to purchase...