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At a Glance
Files.com
Files.com
Star Rating
(206)4.6 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Information
Entry-Level Pricing
Free Trial Per Year
Free Trial is available
Learn more about Files.com
Progress ShareFile
Progress ShareFile
Star Rating
(1,427)4.2 out of 5
Market Segments
Small-Business (39.2% of reviews)
Information
Entry-Level Pricing
Free Trial 1 Trial License
Free Trial is available
Browse all 6 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ShareFile excels in its Document Signing feature, with a rating of 9.2, making it a preferred choice for businesses that prioritize secure and efficient document workflows. In contrast, Files.com, while strong in other areas, does not have a specific rating for this feature.
  • Reviewers mention that Files.com shines in its File Transfer Acceleration, achieving a high score of 9.3, which is particularly beneficial for organizations that need to transfer large files quickly. ShareFile, while competent, does not match this level of performance in file transfer capabilities.
  • G2 users highlight that Files.com offers superior Application Integration with a score of 9.2, allowing for seamless connectivity with various applications. ShareFile, on the other hand, has a lower integration score, which may limit its usability in more complex environments.
  • Users on G2 report that ShareFile's Quality of Support is rated at 8.2, which some find lacking compared to Files.com, which boasts a score of 9.4. This difference suggests that users may experience more responsive and helpful support with Files.com.
  • Reviewers mention that Files.com provides a more user-friendly experience, with an Ease of Use rating of 9.2, compared to ShareFile's 8.5. This could be a significant factor for teams looking for a straightforward solution without a steep learning curve.
  • Users say that ShareFile's File Management capabilities, particularly in File Type Support, are rated at 8.7, which is commendable. However, Files.com outperforms in this area with a score of 9.0, indicating a broader range of supported file types that could enhance user flexibility.
Featured Products
Pricing
Entry-Level Pricing
Files.com
Files.com
Free Trial
Per Year
Learn more about Files.com
Progress ShareFile
FREE TRIAL
Free Trial
1 Trial License
Browse all 6 pricing plans
Free Trial
Files.com
Free Trial is available
Progress ShareFile
Free Trial is available
Ratings
Meets Requirements
9.5
171
8.7
1,196
Ease of Use
9.2
175
8.5
1,197
Ease of Setup
9.4
151
8.5
426
Ease of Admin
9.3
141
8.5
422
Quality of Support
9.4
146
8.2
992
Has the product been a good partner in doing business?
9.3
136
8.6
404
Product Direction (% positive)
8.9
155
7.6
1,164
Features by Category
Not enough data
8.9
1,969
Signature Process
Not enough data
9.2
184
Not enough data
8.9
160
Not enough data
9.0
181
Not enough data
8.4
118
Not enough data
9.0
173
Not enough data
9.0
88
Not enough data
8.9
129
Not enough data
8.9
171
Security and Scalability
Not enough data
9.2
135
Not enough data
9.3
152
Not enough data
8.9
100
Platform
Not enough data
8.5
80
Not enough data
8.6
89
Not enough data
8.4
56
Not enough data
9.2
100
Not enough data
8.7
53
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
Not enough data
8.5
9,640
File Management
Not enough data
8.5
584
Not enough data
8.5
694
Not enough data
8.7
701
Not enough data
8.2
634
Not enough data
8.2
453
Collaboration
Not enough data
8.6
597
Not enough data
9.0
728
Not enough data
7.9
505
Not enough data
8.2
525
Administration
Not enough data
8.6
496
Not enough data
8.5
466
Not enough data
8.6
473
Not enough data
8.6
435
Not enough data
8.8
482
Not enough data
8.5
409
Not enough data
9.0
513
Platform
Not enough data
8.6
162
Not enough data
8.6
253
Not enough data
8.3
203
Not enough data
8.4
185
Not enough data
8.3
142
Managed File Transfer (MFT)Hide 11 FeaturesShow 11 Features
9.2
473
Not enough data
Data Delivery
Feature Not Available
Not enough data
9.3
54
Not enough data
9.2
49
Not enough data
Feature Not Available
Not enough data
Functionality
8.8
50
Not enough data
9.4
55
Not enough data
9.2
52
Not enough data
8.5
54
Not enough data
Governance
9.0
54
Not enough data
9.5
52
Not enough data
9.5
53
Not enough data
Not enough data
8.5
93
Setup
Not enough data
7.8
12
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
9.1
13
Management
Not enough data
9.2
12
Not enough data
8.6
12
Not enough data
7.9
12
Generative AI
Not enough data
7.7
8
Objectives and Key Results (OKR)Hide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Goal Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.8
80
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
9.6
8
Content Planning
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
Feature Not Available
Marketing Campaign Performance
Not enough data
8.5
8
Not enough data
7.9
8
Other Features
Not enough data
8.5
8
Not enough data
9.2
8
File Transfer Protocol (FTP)Hide 11 FeaturesShow 11 Features
9.3
1,181
8.6
584
Management
9.4
124
8.9
65
9.3
111
8.6
59
8.9
98
Feature Not Available
9.3
119
8.5
62
Functionality
9.7
124
8.8
63
9.1
87
8.1
45
9.2
91
8.4
59
8.8
86
8.1
51
Security
9.2
105
8.9
58
9.5
117
9.0
60
9.4
119
8.9
62
8.6
86
Not enough data
Development
9.3
14
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
9.0
5
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Management
8.1
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
9.4
6
Not enough data
9.0
7
Not enough data
9.3
5
Not enough data
Integration Options
Not enough data
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment
9.0
5
Not enough data
9.0
5
Not enough data
Enterprise Content Management (ECM)Hide 22 FeaturesShow 22 Features
Not enough data
8.6
186
File Management
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
9
Not enough data
7.3
8
Not enough data
9.0
8
Not enough data
8.3
8
Not enough data
8.9
9
Not enough data
8.3
10
Not enough data
8.5
9
Workflow
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
9.0
8
Platform
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Categories
Categories
Shared Categories
Files.com
Files.com
Progress ShareFile
Progress ShareFile
Files.com and Progress ShareFile are categorized as File Transfer Protocol (FTP)
Reviews
Reviewers' Company Size
Files.com
Files.com
Small-Business(50 or fewer emp.)
36.1%
Mid-Market(51-1000 emp.)
45.5%
Enterprise(> 1000 emp.)
18.3%
Progress ShareFile
Progress ShareFile
Small-Business(50 or fewer emp.)
39.2%
Mid-Market(51-1000 emp.)
33.4%
Enterprise(> 1000 emp.)
27.5%
Reviewers' Industry
Files.com
Files.com
Information Technology and Services
10.9%
Computer Software
10.4%
Hospital & Health Care
9.9%
Financial Services
4.5%
Retail
4.0%
Other
60.4%
Progress ShareFile
Progress ShareFile
Accounting
10.2%
Information Technology and Services
7.6%
Financial Services
6.5%
Hospital & Health Care
5.6%
Insurance
4.0%
Other
66.0%
Most Helpful Reviews
Files.com
Files.com
Most Helpful Favorable Review
Verified User
G
Verified User in Printing

my client needs an easy protocol ssh implementation and is easy to use with files.com

Most Helpful Critical Review
CT
Corey T.
Verified User in Construction

Recently the file upload speed plummeted and my customers could no longer upload files causing a significant problem for my business forcing me to find alternative methods for my customers to share files. Upon reaching out to "customer service" I...

Progress ShareFile
Progress ShareFile
Most Helpful Favorable Review
Michelle T.
MT
Michelle T.
Verified User

I can share my file through this app that really help me because it easier that bluetooth.

Most Helpful Critical Review
Jennifer C.
JC
Jennifer C.
Verified User in Furniture

Lack of customer service and assistance in set up. This is our 2nd time using ShareFile, the first time we paid for 6 months and were never able to implement the service. the 2nd time they told me they received a lot of feedback similar to mine and had...

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Files.com
Files.com Alternatives
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Progress ShareFile
Progress ShareFile Alternatives
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Discussions
Files.com
Files.com Discussions
How good is files com?
2 comments
Felix  L.
FL
It's good.Read more
What is Brickftp?
2 comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
What is files com?
1 comment
Official Response from Files.com
Files.com is the leading file integration and automation platform. We help enterprises securely store, transfer, or share files between users, teams, and...Read more
Progress ShareFile
Progress ShareFile Discussions
Is there a file size limit on uploading or sending files?
2 comments
Annette H.
AH
Not to my knowledge. We've sent many many files of all sizes, and many of them very large, in the 100++++ MB's with no issues.Read more
How does ShareFile send large files through email?
2 comments
Annette H.
AH
With microsoft outlook, you can add the ShareFile button to your e-mail. To send a file securely, attached the file, click the ShareFile button and it...Read more
Is ShareFile secure?
2 comments
Annette H.
AH
Yes it is. You can share whole folders or select just one or more files to share with those not added to the folder.Read more