# Cleo Integration Cloud Reviews **Vendor:** Cleo **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.4/5.0 **Total Reviews:** 571 ## About Cleo Integration Cloud Cleo Integration Cloud (CIC) is a powerful cloud-based integration platform created to design, build, operate, and optimize critical supply chain processes. Leading logistics, manufacturing, wholesale, and technology organizations trust CIC as their modern EDI and B2B integration platform to handle any mandate or complexity. CIC delivers end-to-end visibility across EDI, non-EDI, MFT, and API integrations, giving both technical and business users confidence to onboard partners faster, integrate applications seamlessly, and accelerate revenue-generating processes. With real-time control and transparency into every transaction, companies can manage exceptions quickly and maintain smooth operations . Cleo provides businesses with an AI-powered supply chain orchestration solution that offers end-to-end visibility and control to digitalize, automate, and orchestrate every supply workflow – from buying and selling to shipping and billing. Cleo offers complete flexibility and control over your B2B integration strategy with options for self-service, managed services, or a blended approach. Its no-code onboarding tools and pre-connected trading partner library enable new business connections in days instead of weeks or months. As supply chains evolve, complexity grows. Cleo Integration Cloud simplifies it all with an all-in-one supply chain orchestration platform for both EDI and API integrations, automating any process across ERP, TMS, WMS, and more. ## Cleo Integration Cloud Pros & Cons **What users like:** - Users appreciate the **seamless connectivity** of Cleo Integration Cloud, enabling easy integration and data sharing across various platforms. (7 reviews) - Users value the **accessible and helpful customer support** of Cleo Integration Cloud, making setup and learning easier. (7 reviews) - Users appreciate the **integration capabilities** of Cleo Integration Cloud, enabling seamless data sharing and effective implementations. (7 reviews) - Users value the **easy integrations** offered by Cleo Integration Cloud for efficient data management and collaboration. (6 reviews) - Automation (4 reviews) - Data Management (4 reviews) - Users appreciate the **streamlined efficiency** of Cleo Integration Cloud, enabling quick and effective data management and automation. (4 reviews) - Users appreciate the **rich feature set and responsive support** of Cleo Integration Cloud, enabling seamless automation and integration. (4 reviews) - Integrations (4 reviews) - Users find the **setup easy** , seamlessly integrating EDI connections within their logistics environment and saving costs. (4 reviews) **What users dislike:** - Users find the **difficult learning curve** in Cleo Integration Cloud challenging, especially when setting up EDI connections. (5 reviews) - Users find the **high price** of Cleo Integration Cloud questionable, impacting its overall feasibility and value. (4 reviews) - Users experience **slow processing** with Cleo Integration Cloud, particularly in support responses and integration speeds. (4 reviews) - Users face a **steep learning curve** with advanced features, requiring time, training, and sometimes additional support. (3 reviews) - Users face **poor customer support** , with slow responses and inadequate training materials complicating their experience. (3 reviews) - Update Issues (3 reviews) - Users find the **complexity** of Cleo Integration Cloud challenging, facing a steep learning curve and insufficient training resources. (2 reviews) - Data Limitations (2 reviews) - Users face **integration issues** with Cleo Integration Cloud, particularly with Shopify and limited documentation on processes. (2 reviews) - Intensive Training (2 reviews) ## Cleo Integration Cloud Reviews ### 1. Stable Web-Based Interface with Extremely Reliable Uptime! **Rating:** 5.0/5.0 stars **Reviewed by:** J G. | ERP/EDI Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Cleo Integration Cloud?** As a former user of Lexicom legacy software who has since upgraded to the cloud-based CIC, I can say the web-based interface is stable, and the uptime has been extremely reliable. **What do you dislike about Cleo Integration Cloud?** My only gripe is that when you run into issues with a down connection, it doesn’t allow mass selection and editing to apply a general response or solution across each failed task attempt. If a connection is scheduled on a 5-minute interval, you can see how quickly errors can accumulate, and having to mark each one individually becomes tedious. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** CIC is in the cloud, so we no longer have to worry about physical servers going down while hosting the Lexicom application. It also reduces the risk of losing orders due to AS2 or SFTP transmissions that don’t reach us—something that could happen without us having any way to know otherwise. ### 2. Cleo Integration Cloud Makes EDI and API Integrations Easy and Scalable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Cleo Integration Cloud?** What I like best about Cleo Integration Cloud is how easy it makes connecting different systems and partners. It gives clear visibility into all your data flows, helps you manage both EDI and API integrations in one place, and scales smoothly as your business grows. **What do you dislike about Cleo Integration Cloud?** What I dislike about Cleo Integration Cloud is that it can feel a bit complex to set up and manage at first, especially for teams that don’t have deep technical expertise. Some users also mention that the interface could be more intuitive, and the learning curve can be steep when handling advanced integrations. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud helps solve the problem of connecting different systems and trading partners smoothly. Instead of struggling with separate tools for EDI, APIs, and file transfers, it brings everything together in one platform. The benefit is that I get better visibility into data flows, fewer errors, and faster partner onboarding. It makes day‑to‑day operations more efficient and gives me confidence that transactions are running reliably ### 3. Customizable and Reliable, But Needs Improved Usability **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey B. | Assistant Vice President, State Mediations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Cleo Integration Cloud?** I like how Cleo Integration Cloud allows me to receive orders and send invoices seamlessly without the manual entry aspect. The CIC platform is customizable, which is great, and the team behind it is solid. I can create any report I need and customize my dashboard to highlight what is important for me to track and monitor. Additionally, CIC integrates well with our D365 F&O Platform. **What do you dislike about Cleo Integration Cloud?** I think there's a learning curve when you start and it takes time to understand how to use it. IT could be made more user friendly. It's not easy. IT takes a team. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud lets me receive orders and send invoices seamlessly without manual entry. I can create reports, customize my dashboard, and the platform integrates well with our systems. ### 4. Intuitive EDI Tool with Easy Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammad A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Cleo Integration Cloud?** I like Cleo Integration Cloud's screen and find it easy to use. Whenever there's a failure, I can easily go to the messages and jobs earlier. The partner setup is simple, and working with EDI document raw data and EDI flat files is easy. I appreciate how I can copy and paste data effortlessly, and I find it easy to gather, store, and format data. I've used other EDI tools, but I like how Cleo makes data management straightforward. **What do you dislike about Cleo Integration Cloud?** nothing **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for EDI. It's easy to navigate, lets me quickly access messages and jobs when there are failures, and simplifies partner setup. I like that I can easily manipulate EDI document raw data and store and format data effortlessly. ### 5. Streamlining EDI with Cloud Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Cleo Integration Cloud?** What I like most about Cleo Integration Cloud is the cloud. For years, we used Cleo Lexicom, which was an in-house product that we had to host locally on our own servers to provide the functionality that we needed. But now, using Cleo Integration Cloud and a very lightweight agent on-site, we are able to push the burden of hosting and managing the application back to the cloud. The fact that Cleo Integration Cloud is cloud-based allows me to free up my time that would otherwise be required to manage the locally installed application, keeping it backed up, updated, patched, etcetera. I found the initial setup to be quite easy, and the agent that we had to install locally was very quick and easy through a provided PowerShell script. **What do you dislike about Cleo Integration Cloud?** There's only one enhancement that I wish Cleo Integration Cloud had, which is the ability to set a window of time where my systems would be unavailable. The integrated monitoring system on Cleo Integration Cloud checks when my system is unavailable and reports it as an outage, sending lots of emails to notify me of a problem. But it's actually scheduled downtime for my system, so my preference would be to tell Cleo Integration Cloud not to consider my systems being down during this timeframe as an error, but to ignore those time frames instead. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud provides the necessary interface for our in-house systems to communicate with trading partners using the AS2 protocol. It integrates smoothly with our ERP system, Epicor CMS, and OpenText TrustedLink for iSeries. ### 6. Robust EDI Management with Minimal Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Cleo Integration Cloud?** I really like that Cleo Integration Cloud is a stable platform where we can exchange hundreds of thousands of transactions each month with very limited issues. It's great that we can exchange many data points, including orders, invoicing documents, and supplier purchase orders. The ability to monitor and get alerts for any failed documents or missed SLAs by our partners is useful and helps in greatly reducing back-end collection issues. Once past the learning curve, our team was able to become self-sufficient without needing managed services. I would give Cleo Integration Cloud a 10 because it overcomes many difficult EDI challenges with other software providers and it's a company that works well with its customers. **What do you dislike about Cleo Integration Cloud?** A data search in the Cleo Integration Cloud dashboard is a little difficult, with having to wildcard certain fields without much explanation on the screen. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud to handle retailer and supplier EDI traffic. It exchanges hundreds of thousands of transactions each month stably, with minimal issues. CIC allows us to monitor and get alerts for failed documents or missed SLAs, greatly reducing back-end collection issues. ### 7. Robust, User-Friendly Tools with Effortless Certificate Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Cleo Integration Cloud?** A lot of the tools that the CIC offers are very robust and user-friendly. One of my favorite functions is the ability to generate and send out a new connection certificate, and have the CIC auto-magically update the certificate once the trade partner installs and uses it. That cuts down on a lot of the coordination required for the effort. I also do like the ease of seeing the documents before and after transformation with minimum extra effort. **What do you dislike about Cleo Integration Cloud?** Sometimes the support isn't as reachable as I feel it should be. I don't often need to make high priority tickets for production down issues, but there can be a lack of communication back to me after I've made a ticket. Also per the support site documentation, there's a phone number to call to escalate the ticket, but no one has ever picked up in the few times that I've had calls. This leaves me with uncertainty on if a ticket has been assigned or worked on. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** One issue that Cleo has solved for us is a nuance of one of our connections that several customers utilize. Through the one connection, we transact with several distributors sending different length PO numbers. The CIC team was able to create a self-service cross reference table for us to be able to add and edit these as needed alleviated a lot of confusion with the inbound orders. ### 8. Eliminates VAN Needs with Helpful Self-Service EDI Development backed by Service Excellence **Rating:** 4.0/5.0 stars **Reviewed by:** Badri P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Cleo Integration Cloud?** It’s a solution that eliminates the need for a VAN. The self-service option for developing EDI translator software is also helpful and makes the process easier. **What do you dislike about Cleo Integration Cloud?** Adoption of AI in development is definitely growing, but I’d love to see it accelerate even more so the SDLC becomes more intuitive and faster overall. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Operations Support is straightforward to use and helps take the stress off the customer, freeing up bandwidth to focus on the business. ### 9. Flexibility and Superior Technology in EDI Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Hector E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Cleo Integration Cloud?** I like that Cleo Integration Cloud is very flexible, especially in the area of EDI mappings. It's clear that we made a good choice by switching to this platform, as it is much easier to work with Cleo. The integration is more visible and user-friendly, and it adapts to new technologies without the need for a server. Additionally, we have received very good attention from the Project Management team, which has been a very positive aspect. **What do you dislike about Cleo Integration Cloud?** At the beginning, we had a small problem where the documentation that had been provided was not reviewed correctly, which led to the creation of an incorrect statement of work. Some EDI mappings, such as EDI fact, were not included in the statement of work, causing delays in the project. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud makes integration easier, without the need for a server, and is more visible and user-friendly, adapting to new technologies, which helps us continue automating and innovating. ### 10. CIC Cockpit Makes Multi-Team EDI Access Invaluable **Rating:** 4.5/5.0 stars **Reviewed by:** Andre B. | Information Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Cleo Integration Cloud?** The capability that I like most about Cleo Integration Cloud is the CIC cockpit. The ability to provide access to the EDI process to multiple teams is invaluable. **What do you dislike about Cleo Integration Cloud?** At the moment, we haven’t come across any features that we dislike. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** One of the core problems that Cleo Integration Cloud addresses is the over-reliance on the IT department for resolving EDI process issues. By streamlining and decentralizing this aspect, it empowers teams outside of IT to handle issues more independently and efficiently, which can help speed up resolution times and reduce bottlenecks. Additionally, the platform’s WebEDI capability is a game-changer for smaller companies with lower order volumes. By providing a user-friendly conduit, WebEDI allows these organizations to participate in electronic data interchange using a singular, centralized system—without the burden of high ownership costs. This makes EDI more accessible and cost-effective, ensuring that even businesses with modest transaction volumes can enjoy the benefits of seamless integration. ### 11. Streamlined Integrations, Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Povilas D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Cleo Integration Cloud?** We like Cleo Integration Cloud's constant progress with upgrades and updates, including visual overhauls. Their support is good too. We really like the SVN functionality which works kind of like GitHub for storing different copies of my projects, making it easy to audit and review previous deployments or versions of a project and track changes. This feature really helps with audit and backtracking potential problems during deployment. **What do you dislike about Cleo Integration Cloud?** CIC Studio UI might be a bit cleaner because now it almost looks like it's zoomed in a bit. You're not able to see that much information on your current screen as you used to be, so we have to drag windows around to see all the information. No problems with the CIC dashboard itself, but I think the CIC Studio could have some improvements when it comes to the UI. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud provides an easy way to do EDI mapping and allows implementing custom functions within maps, solving issues we had with our legacy EDI software. ### 12. Efficient EDI Solution with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** vidya k. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Cleo Integration Cloud?** I use Cleo Integration Cloud for EDI and appreciate its tools like Studio for mappings which make development efficient. I like how Cleo Integration Cloud's orchestration feature provides monitoring, visibility, and management. Harmony's secure communications are another aspect I value. **What do you dislike about Cleo Integration Cloud?** The trading partner list can be sorted alphabetically, and in reference tables, columns should be modified in the same way as rows. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for EDI implementation and integration. It aids in efficient development with Studio, while CIC offers orchestration for monitoring, visibility, and management. Harmony ensures secure communications, enhancing my workflow significantly. ### 13. Powerful All-in-One Integration Platform with Strong EDI **Rating:** 4.5/5.0 stars **Reviewed by:** Amos S. | EDI Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Cleo Integration Cloud?** Cleo Integration Cloud is a powerful, all-in-one integration platform with strong EDI capabilities. It makes it easier to manage integrations and better support day-to-day business operations. **What do you dislike about Cleo Integration Cloud?** It feels cumbersome at times, and I occasionally run into difficulties when troubleshooting complex issues. It also needs more detailed documentation and better diagnostic tools. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** The establishment where I work has not adopted cloud integration, but Cleo has improved our data accuracy and given us better visibility into business transactions. As a result, we can support customers and trading partners more efficiently, while also reducing operational costs and minimizing errors. ### 14. Secure Deployment, Needs More Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Trung N. **Reviewed Date:** May 21, 2026 **What do you like best about Cleo Integration Cloud?** I like the deployment process the most. It's very safe and prevents the issue of bad codes. It also helps retrieve previous versions easily. I appreciate that if the codes have errors, it does not allow you to deploy. **What do you dislike about Cleo Integration Cloud?** The rebuilt functions should be more flexible. The BPS is changing because it requires deep experience and new users are unable to handle it. I think it will need more drag and drop canvas. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for creating solutions for Warehouse EDI documents. It prevents bad code deployment and helps easily retrieve previous versions. ### 15. Cleo Integration Cloud - Awesome Integration Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo A. | EDI Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Cleo Integration Cloud?** Cleo Integration Cloud is easy to use, with a stable platform, and the software is in constant development. The Cleo team always listens to its customers to improve the tool and keep making it better. **What do you dislike about Cleo Integration Cloud?** Sometimes their support takes some time to answer their tickets but is nothing that will stop you to use their software. Besides this, I have no complaints about them. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I haven’t had any problems with the software. Whenever I’ve had a request or an issue, support has resolved it in no time. ### 16. Reliable Integration, But Lacks Ease of Use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Cleo Integration Cloud?** I appreciate that Cleo Integration Cloud 'just runs' and is a very stable product. The support I get is great. **What do you dislike about Cleo Integration Cloud?** I struggle with its design. What I think of as a simple task, like taking file A and sending it to location X, becomes two tasks: moving the file to one place and then executing the SFTP to move it to its final location. Our version is also not a GUI one; it's all command lines. I would like it to be engineered in a way that I could let more users have access to control their needs and not have to build for everyone. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for internal and external sharing of PHI, ensuring data availability and archiving backups. ### 17. CIC, la mejor solución **Rating:** 5.0/5.0 stars **Reviewed by:** Francesca M. | Edi Manager , Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Cleo Integration Cloud?** It is an excellent solution, scalable, including an excellent console for monitoring flows. **What do you dislike about Cleo Integration Cloud?** After three years of use, I have no issues to report with the product. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** With CIC, we are increasing the number of EDI partners in the USA/Canada and the messages exchanged with them. ### 18. Cleo’s Intuitive, Effortless User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Cleo Integration Cloud?** Cleo product offers an intuitive, user-friendly experience with seamless navigation that makes interaction feel effortless. **What do you dislike about Cleo Integration Cloud?** The pricing feels slightly on the higher side. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We leverage Cleo to manage end to end EDI and API integrations, deliver full service onboarding for new customers, and provide ongoing support and optimization for existing customer integrations. High level of professionalism and prompt and reliable support. In critical scenarios, they ensured rapid involvement of senior support resources, helping to mitigate risks and avoid any business disruption. ### 19. Set It Up Once, Then Enjoy Automatic, Easy Document Traceability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Cleo Integration Cloud?** I like that once everything is set up and in place, it works automatically. It also makes it very easy to trace documents step by step and follow the process clearly. **What do you dislike about Cleo Integration Cloud?** The initial setup was sometimes difficult, especially since we were also switching ERP systems at the same time. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Reliability of EDI document transmission. Previously we have had issues of customers not receiving EDI documents. We now can send documents as soon as their posted and see whether or not they were delivered. ### 20. Reliable EDI Processing with Cleo Integration Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Anita J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Cleo Integration Cloud?** I use Cleo Integration Cloud to process our EDI orders, and it has been very smooth and always reliable. The processing of orders through EDI goes very smoothly, and we also send inventory reports. Being a small business with only two trading partners, the smooth processing is particularly beneficial. **What do you dislike about Cleo Integration Cloud?** There is nothing that I dislike. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud to process EDI orders smoothly and reliably, even when dealing with inventory reports for two trading partners. ### 21. Easy, Fast Onboarding with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Isela A. | Logistics Support Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Cleo Integration Cloud?** Onboarding is easy and quick. Downtime is minimal to non-existent, and it makes integrations straightforward. **What do you dislike about Cleo Integration Cloud?** Sometimes, figuring out what’s causing errors can be challenging. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** It helps eliminate manual input and has improved our data flows. ### 22. Cleo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Cleo Integration Cloud?** It’s pretty reliable once everything is set up. We use it for integrations and EDI and it generally just runs in the background without needing much attention. The monitoring tools are helpful as well when something does go wrong, so its fairly easy to see where an issue is coming from. **What do you dislike about Cleo Integration Cloud?** The setup can be a bit complicated at first and the interface isnt always the most intuitive. Some parts feel a little dated and figuring things out the first time can take a while. Documentation could probably be better in places too. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Mainly helping us manage EDI with different trading partners and keeping data flowing between systems without loads of manual work. Before that there was a lot more checking files and fixing issues by hand. Now most of it runs automatically which saves time and avoids mistakes. It also makes it easier to see when something has failed so it can be sorted fairly quickly. ### 23. Streamlined EDI with Unmatched Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Sudeep R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Cleo Integration Cloud?** I really like how Cleo Integration Cloud saves a lot of manual efforts as part of ERP integration onto SAP Business One. It's a best-in-class platform, and I appreciate its availability since we've never come across EDI failures due to platform issues. Availability is key for my business, especially for trading customers, and any delays in transactions can have a huge impact. I also enjoy the excellent after-sales support and found the initial setup to be seamless. **What do you dislike about Cleo Integration Cloud?** Navigation can be improved **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for ERP integration with SAP B1, saving manual efforts. Its excellent availability prevents EDI failures and transaction delays, which is crucial for business, especially with trading customers. ### 24. Seamless Integration with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Cleo Integration Cloud?** I love Cleo Integration Cloud because it's an amazing online platform that combines all our configurations and is easy to use. I appreciate how easy it is to use and the amazing support team that assists us. The system just works, including the agent that we place on the server, and it's easy to configure and navigate, making the whole experience very seamless. I also find the pricing to be very competitive. The initial setup was very easy, which was great, and the support team was excellent. **What do you dislike about Cleo Integration Cloud?** Nothing **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud combines all our configurations into an easy-to-use online platform for over 56 EDI connections to vendors in Canada. ### 25. Effortless Integration and Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Cleo Integration Cloud?** I use Cleo Integration Cloud as a communication platform. I like its ease of use and the user interface. It's important for me to navigate with the least amount of clicks to perform my tasks and to be able to search for different files based on their names. Setting up trading partners and testing against the connection is very easy. **What do you dislike about Cleo Integration Cloud?** I wish I could search the contents within the files. **Recommendations to others considering Cleo Integration Cloud:** The product is worth its price **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud to receive and transmit files with trading partners more timely. The ease of use and user interface help me navigate quickly and search files by name, making my tasks more efficient. **Official Response from Dylan Lee:** > Thank you for the review. Your feedback is important and has been shared with our internal teams. ### 26. Cleo Makes EDI Mapping and Data Flow Configuration Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Jeanine C. | Senior IT Manager - Enterprise Application Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Cleo Integration Cloud?** Ease of use in both setting up new communications end points and data flows and integration mapping **What do you dislike about Cleo Integration Cloud?** The time it takes to deploy projects after making changes can be frustrating. Faster deploy time and reduced deployment status failures would be helpful. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo gives business users visibility to inbound and outbound transaction processing in easy to understand terms in addition to being the backbone of integrations, partner communications and data flows. ### 27. Fast, 24/7 Support You Can Rely On **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Cleo Integration Cloud?** Support is really fast and available 24/7 **What do you dislike about Cleo Integration Cloud?** I would like to be able to increase the 60 days limit for inquiries in the web page **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Makes EDI faster and smoother ### 28. Effortless Client Integration and Easy Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Maria M. | EDI Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Cleo Integration Cloud?** I like Cleo Integration Cloud because it has an easy interface to use and makes mapping easier for different uses. It's very easy to navigate, which makes it simple to use and not complicated. The initial setup was also very easy. **What do you dislike about Cleo Integration Cloud?** nothing **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for integrating clients within our company. It makes mapping easier for different uses and offers an easy interface that's simple to navigate, making it less complicated. ### 29. Seamless Integration with Stellar Support and Scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Rachana S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Cleo Integration Cloud?** I find Cleo Integration Cloud to be an excellent platform with outstanding availability. I appreciate how seamlessly it integrates with SAP B1 Hana. The after-sale support provided is excellent as well, which has helped me reduce the overall turnaround time for sales and invoice processing. The initial setup was seamless, and I switched to Cleo Integration Cloud because of its scalability and efficiency. **What do you dislike about Cleo Integration Cloud?** The navigations can be improved **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for EDI processes, and it solves sales and order processing issues. It's integrated with SAP B1 Hana, reducing turnaround time for sales and invoice processing. The platform is excellent due to its availability and after-sale support. ### 30. Solid Option for Streamlining EDI and Document Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Cleo Integration Cloud?** The deep customization is one of the best features. You can pretty much design, define, and map any integration within the CIC studio, only limited by your own resources and capability. **What do you dislike about Cleo Integration Cloud?** Some of this is improving, but the CIC Cockpit needs more detailed transaction logging. Also, more ad hoc reporting capability and the reporting customization in the cockpit could be better. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** CIC has helped us automate the majority of our EDI processes and streamline the integration of non‑EDI documents with our existing business systems. This has resulted in a more unified integration landscape and a significant reduction in manual processing. ### 31. Cleo University and Responsive Support Made Our Transition Smooth **Rating:** 4.5/5.0 stars **Reviewed by:** Kristil C. | ERP Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Cleo Integration Cloud?** The Cleo University has been the most helpful aspect of my transition into using Cleo. The staff also has made the transition smooth as they have been insightful, quick to respond, and provide great customer service and assistance. **What do you dislike about Cleo Integration Cloud?** In my experience thus far, I haven't had any dislikes. We've had a few hiccups, but that was more on the vendors/customers we are working with to get live. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo is a one stop shop for all of our customers. It provides the visibility for the departments within our company to take accountability and responsibility of their portions of the EDI processes. ### 32. Consistently Knowledgeable Support That Really Knows the Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Cleo Integration Cloud?** I really appreciate their customer service and support. I usually work with the same support person, Rashon Rose, and he is consistently knowledgeable and helpful. He knows the product well and can often point out where we may need to double-check details in our own systems. **What do you dislike about Cleo Integration Cloud?** I have worked on Cleo/Lexicom systems for quite a while so of course, I am more familiar with their old legacy (not web based) software. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** The server changes, along with their knowledge, have been very beneficial for problem-solving. ### 33. All-in-One Integration Platform That Simplifies EDI, APIs, File Transfer, and Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Cleo Integration Cloud?** It combines several integration approaches—EDI, APIs, file transfer, partner onboarding, and workflow orchestration—into a single platform. It brings these capabilities together in one place, which makes it easier to manage integrations without juggling multiple tools. **What do you dislike about Cleo Integration Cloud?** The platform is powerful, but that power comes with complexity. New users often need significant training before they become productive, especially if they're not already familiar with EDI, B2B integration, or data mapping concepts. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud solves the problem of fragmented business integration. ### 34. Cleo works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Vince R. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Cleo Integration Cloud?** Ease of use, always on. I can sleep at night not worrying about things. **What do you dislike about Cleo Integration Cloud?** Cost is a bit high. Integration took a bit longer than expected and sometimes when there are issues it takes longer to resolve. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** One stop shop for all of our data integration needs. ### 35. Effortless EDI Transmissions - Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dave D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Cleo Integration Cloud?** I like Cleo Integration Cloud for its ease of use, the fact that it's stable and their support is top notch. **What do you dislike about Cleo Integration Cloud?** I honestly can't think of anything. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud allows us to quickly and efficiently communicate with our customers by transmitting invoices. ### 36. Full Control Over Translations for Fast Trading Partner Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Cleo Integration Cloud?** Being in control of my own translations allows me to quickly adapt to Trading Partner requirements or changes. **What do you dislike about Cleo Integration Cloud?** They are always improving, but some of the functions are not very intuitive. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** They are forever improving their support model. Very Beneficial ### 37. Streamlined Integration and Reliable Support with Cleo Integration Cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Mounib R. | EDI and Endpoint Managment, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Cleo Integration Cloud?** Cleo Integration Cloud shines in its ability to simplify complex EDI integrations, especially for organizations handling multiple trading partners. The platform offers an intuitive, user-friendly interface that makes configuring connections and monitoring transactions straightforward, even for users without deep technical expertise. Real-time dashboards and alerts allow for proactive issue resolution, while the range of prebuilt connectors significantly speeds up onboarding and partner integration. Customer support is responsive and knowledgeable, consistently providing timely guidance and troubleshooting. The cloud-based setup ensures secure data exchange with minimal maintenance, offering peace of mind and reducing IT overhead **What do you dislike about Cleo Integration Cloud?** One of the main downsides is the platform’s learning curve when exploring advanced configuration options or custom scripting—some features aren’t as intuitive as the basic workflows. Customizations occasionally require additional steps or support intervention, which can slow down rapid deployment. Pricing may also be a concern for smaller businesses due to tiered packaging and cost for additional integrations. Lastly, while the system is robust, occasional delays in syncing new features or updates can impact agility during rapid growth or changes in business requirements. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud automates and simplifies EDI processes that were previously manual and time-consuming. It reduces the risk of data errors, improves our operational efficiency, and allows us to quickly onboard new partners, which is essential in the logistics sector. ### 38. Real-Time B2B Communication with Strong Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Cleo Integration Cloud?** I like Cleo Integration Cloud's strong EDI and API integration capabilities. The platform also speeds up partner communication by enabling real-time electronic document exchange. Additionally, I found the initial setup to be fast, which made getting started easy. **What do you dislike about Cleo Integration Cloud?** I think Cleo Integration Cloud could use more advanced reporting and analytics tools for deeper transaction insight. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud to manage B2B partner communication, solving slow communication by enabling real-time electronic document exchange. ### 39. Using Cleo Integration Cloud for EDI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Cleo Integration Cloud?** CIC is easy to use. We like the flexiblity of the Cockpit and Mapper **What do you dislike about Cleo Integration Cloud?** The Cleo Support team responses are delayed, likely because we are in different timezones. **Recommendations to others considering Cleo Integration Cloud:** CIC has a nice interface with good graphics. Speed and Support are the concerns that my team has encountered. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We are hoping to reduce our EDI onboarding time **Official Response from Dylan Lee:** > Thank you for the review. Your feedback on support and system performance has been shared with Cleo's customer experience team. ### 40. Effortless EDI Automation with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Armando G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2026 **What do you like best about Cleo Integration Cloud?** I like the user-friendly interface of Cleo Integration Cloud, as it makes configuring, integrating, and monitoring transactions easier. The platform also has a fast initial setup, which is a great advantage. **What do you dislike about Cleo Integration Cloud?** I find the simple learning curve a bit of an issue, as I wish new users could adopt the platform faster. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud to automate EDI transactions, reducing manual data entry errors and streamlining business document exchange. ### 41. Efficient Data Integration, Needs Better Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Cleo Integration Cloud?** I like Cleo Integration Cloud for its prebuilt connectors and integrations that speed up partner onboarding. The initial setup was fast, which made getting started a breeze. **What do you dislike about Cleo Integration Cloud?** I want an improved troubleshooting tool to diagnose integration issues more easily. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud for converting data formats, enabling seamless system-to-system communication. It solves complex EDI formatting issues by automatically translating data into standard EDI formats. ### 42. Powerful EDI and Data Transformation with Fast Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Joaquin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Cleo Integration Cloud?** I find Cleo Integration Cloud to be a powerful data transformation tool for converting data formats like XML, JSON, and EDI. Also, the initial setup was fast, which I appreciated. **What do you dislike about Cleo Integration Cloud?** Enhanced scheduling and workflow management operations **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I use Cleo Integration Cloud to solve compliance challenges with EDI standards and appreciate its powerful data transformation tool for converting data formats like XML, JSON, and EDI. ### 43. Flexible Managed Services That Let Us Take Control—or Hand It Off to Cleo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Cleo Integration Cloud?** We like the partnered managed services, where we can do nearly 100% of the work ourselves, we can have Cleo do 100% of the work, or we can split the work, and Cleo is willing to work with us at any level. **What do you dislike about Cleo Integration Cloud?** The date filters could be more refined, and the ability to move issues from Closed back to Open would be nice. Also the ability to mark rejected FAs as resolved so they are not showing up on the dashboard. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Self-service onboarding, self-service TP maintenance, and quick turn-around on questions. ### 44. Automates Supply Chain with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Cleo Integration Cloud?** I appreciate the automated workflow orchestration in Cleo Integration Cloud, as it reduces manual intervention. The initial setup was fast, which was really convenient. **What do you dislike about Cleo Integration Cloud?** Better built destination file transferred capabilities **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud synchronizes product catalog data and automates supply chain operations, reducing manual intervention. ### 45. Easy to Adapt and Use: Cleo Integration Cloud Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Cleo Integration Cloud?** Cleo Integration Cloud is easy to adapt to and use. **What do you dislike about Cleo Integration Cloud?** Missing some features, more out of box dashboards **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Integration Cloud has been helpful for us, we replaced dependency on network teams and Informatica. ### 46. Great Service, has not disappointed since we've moved over to Cleo **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | IT Systems Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Cleo Integration Cloud?** At our companywe use cleo everyday in our day to day operations. We have had them assist us with setting up EDI connection with several companies making it very easy to integrate into our logistics environment. There service allows us to use a variety of edi files as needed, the possibility to manage/create our own connections in house, and save us a lot of money from other solutions. When we need to contact customer support we normally get a response back within the first couple hours of an issue. **What do you dislike about Cleo Integration Cloud?** The only downside I can think of is when setting up your own EDI connections it can be quite a lot to take in and setup the first few times. However they do have a full class on explaining everything you need to do to be successful in setting up connections. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo has allowed us to have more control over our EDI environment opposed to us using our old VAN connection. It also is saving us a lot of money annually, and with better services. ### 47. Amazing Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** 경민 . | ERP software consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Cleo Integration Cloud?** What I like best about Cleo Integration Cloud (CIC) is its centralized and user-friendly interface that allows us to monitor, manage, and troubleshoot EDI transactions in real time. **What do you dislike about Cleo Integration Cloud?** one challenge is that some configurations and updates require Cleo support involvement **What problems is Cleo Integration Cloud solving and how is that benefiting you?** managing complex data flows across different systems by offering real-time visibility, error tracking, and automated data transformation ### 48. Useful for business if used witfully **Rating:** 4.0/5.0 stars **Reviewed by:** Moulik B. | Head of Marketing Department, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Cleo Integration Cloud?** It helps facilitate a seamless exchange of data with my trading partners in my business. **What do you dislike about Cleo Integration Cloud?** The price is somewhat high, which makes me question whether it is truly feasible. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** It primarily helps in automating the data flow in my business, e.g., it can directly connect to the trading partners systems and other internal systems like ERP system of my business ### 49. Potential to literally do anything - Software for the future **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Cleo Integration Cloud?** The best part of moving to a software like cleo is like swimming in the ocean. You can literally do anything with a file as long as you are able to understand the transformation process. All the members that we communicated with had one thing in common, listening. They knew exactly what we were looking for in a short amount of time. We were able to achieve the following, The ability to create complex setups and data flows. The ability to connect to various software irrespective of the data type. Our automation has a way higher success rate than other systems given the complex setups. The implementation process was smooth and the porject manager ensured that the project was always within timelines. We were able to launch projects with complex setups in less than 2-3 weeks. **What do you dislike about Cleo Integration Cloud?** The software is complex and has a crazy amount of features. The training doesnt show you everything but all the basics needed to set things up. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** The integration aspect was definitely the biggest benefit in our case. There are very few software out there that can do any to any data type with EDI and integrate with ERP(s) and create complex flows for file transfer. This results in more automation and less errors. We are able to automate literally anything when it comes to EDI and dont need to blow a hole in our budget with an expensive ERP. ### 50. Stress free and wonderful support team **Rating:** 4.5/5.0 stars **Reviewed by:** Berlinda Y. | IT Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Cleo Integration Cloud?** Everything in one location - you can see the details and setting up is easy once you learn how to do it. The Support and Integration Team are a good source to learn from. **What do you dislike about Cleo Integration Cloud?** The portal sometimes does not update as quickly and if there is down time, the notification is sometime late or do not get it at all. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** The file transfer timing - this give us the ability to transfer files in a timely manner. We can see what files are being transfer. We get email notification if there is issue connecting to the file transfer site. Easy to trigger the file transfer jobs manually if needed. ## Cleo Integration Cloud Discussions - [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) - 1 comment, 1 upvote - [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) - 1 comment, 1 upvote - [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) - 4 comments, 1 upvote - [Save money by using linux servers.Save money by using linux servers.Save money by using linux servers.Save money by using linux servers.](https://www.g2.com/discussions/34225-save-money-by-using-linux-servers-save-money-by-using-linux-servers-save-money-by-using-linux-servers-save-money-by-using-linux-servers) - 1 comment, 1 upvote - [When you guys ready to do mode demo since last demo](https://www.g2.com/discussions/34152-when-you-guys-ready-to-do-mode-demo-since-last-demo) - 1 comment, 1 upvote - [View Cleo Integration Cloud pricing details and edition comparison](https://www.g2.com/products/cleo-integration-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+15%3A40%3A34+-0500&secure%5Bsession_id%5D=8b921574-058e-49c9-87a0-76cc873b2374&secure%5Btoken%5D=ca4c5b8f70155332ebe6afc55decce4c847e5b4742de98714d51e31e3a06cb1a&format=llm_user) ## Cleo Integration Cloud Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Amazon Seller Central Consulting](https://www.g2.com/products/amazon-seller-central-consulting/reviews) - [BizAutomation Cloud ERP](https://www.g2.com/products/bizautomation-cloud-erp/reviews) - [Blue Yonder Transportation Management](https://www.g2.com/products/blue-yonder-transportation-management/reviews) - 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Content Routing **Functionality** - Data Exchange - Data Mapping **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Logistics** - Scaling - Automation - Communication - Copy - Integration **Functionality** - Mobile Support - Encryption - Extensibility - Reporting and Analytics **Management** - Workflow Management - Exception Handling - Real Time Reporting **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management **Governance** - Access Control - Compliance - Provisioning and Governance **Integrations** - Third Party Integration - BI Tools Integration **Security** - Data Encryption - Security Standards - Communication Protocol **Security** - Communication Protocols - EDI Standards **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Core Transfer Infrastructure - Managed File Transfer (MFT)** - Load Balancing - File Transfer Acceleration - Application Integration - Content Routing **Support** - EDI Testing **Deployment ** - Hybrid - Cloud to Cloud **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top Cleo Integration Cloud Alternatives - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (413 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (636 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (625 reviews)