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Compare FileCenter and Laserfiche 
Featured Products
At a Glance
Market Segments
Small-Business (70.0% of reviews)
Mid-Market (59.9% of reviews)
Entry-Level Pricing
No pricing available
$53.00 1 Users Per Year
FileCenter
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FileCenterLaserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in overall user satisfaction, boasting a significantly higher G2 Score compared to FileCenter. Users appreciate its ability to automate document management tasks, such as approvals and electronic signatures, which enhances efficiency in daily operations.
- According to verified reviews, Laserfiche has a robust number of reviews, indicating a strong user base and reliable feedback. With over 1,100 reviews, users frequently highlight its versatility in document storage and management, making it a preferred choice for mid-market businesses.
- Users say that FileCenter offers a unique feature allowing them to preview files without opening them, which saves time when searching for documents. This functionality is particularly appreciated by those who need quick access to files without the hassle of opening each one.
- Reviewers mention that while Laserfiche provides a comprehensive document management solution, some users find it more complex to set up compared to FileCenter. However, once implemented, Laserfiche's automation capabilities are praised for streamlining workflows.
- Users highlight that both products offer quality support, with Laserfiche receiving high marks for its customer service. However, FileCenter's integration with Windows File Explorer is noted as a strong point, allowing users to manage files seamlessly alongside their usual file management practices.
- According to recent user feedback, Laserfiche's document digitization process is a standout feature, enabling users to easily share and manage digital versions of their documents. In contrast, FileCenter is favored by small businesses for its straightforward approach and local file management capabilities, making it a practical choice for those who prefer to keep their data on-site.
Pricing
Entry-Level Pricing
FileCenter
No pricing availableLaserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
FileCenter
No trial information availableLaserfiche
No trial information availableRatings
Meets Requirements
9.5
7
9.1
985
Ease of Use
8.6
7
8.8
1,012
Ease of Setup
Not enough data
8.2
732
Ease of Admin
Not enough data
8.5
710
Quality of Support
9.0
7
9.0
942
Has the product been a good partner in doing business?
Not enough data
9.2
709
Product Direction (% positive)
10.0
6
9.5
988
Features by Category
File Management
Not enough data
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Administration
Not enough data
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Platform
Not enough data
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Edit
Not enough data
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Logistics
Not enough data
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Invoice Management
Not enough data
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Invoice Processing
Not enough data
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Analytics
Not enough data
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Integration
Not enough data
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Risk
Not enough data
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Recovery
Not enough data
8.3
70
Not enough data
8.5
104
Audit
Not enough data
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Fraud
Not enough data
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Forms
Not enough data
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Automation
Not enough data
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Document Processing
Not enough data
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Platform Additional Functionality
Not enough data
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Generative AI
Not enough data
8.3
126
Not enough data
8.0
123
Process Management
Not enough data
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Customization
Not enough data
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Collaboration
Not enough data
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
352
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
287
Not enough data
9.4
298
Not enough data
8.9
284
Not enough data
8.9
265
Not enough data
8.7
253
Not enough data
8.8
258
Not enough data
9.2
266
Not enough data
8.5
236
Not enough data
8.8
240
Not enough data
8.9
289
Not enough data
9.0
267
Not enough data
8.0
199
Workflow
Not enough data
9.2
278
Not enough data
9.0
269
Not enough data
9.0
265
Not enough data
9.2
262
Not enough data
8.7
214
Platform
Not enough data
8.6
177
Not enough data
8.9
278
Not enough data
8.6
256
Not enough data
8.9
228
Not enough data
8.4
196
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
FileCenter and Laserfiche are categorized as Enterprise Content Management (ECM)
Unique Categories
FileCenter has no unique categories
Laserfiche is categorized as Document Management, Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, Cloud Content Collaboration, and Business Process Management
Reviews
Reviewers' Company Size
FileCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Accounting
20.0%
Hospitality
10.0%
Health, Wellness and Fitness
10.0%
Design
10.0%
Other
30.0%
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Discussions
FileCenter has no discussions with answers
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
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