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FileCenter Reviews & Product Details

FileCenter Overview

What is FileCenter?

FileCenter is the most fully-featured and inexpensive document management software for small offices. It combines easy scanning and file organization with powerful PDF creation and editing. It also includes OCR, search, and integration with cloud services like Google Drive, OneDrive and Dropbox. Feature-for-feature, FileCenter delivers at a price the competition can't touch.

FileCenter Details
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Product Description

FileCenter is the most fully-featured and inexpensive document management software for small offices. It combines easy scanning and file organization with powerful PDF creation and editing. It also includes OCR, search, and integration with cloud services like Google Drive, OneDrive and Dropbox. Feature-for-feature, FileCenter delivers at a price the competition can't touch.


Seller Details
Year Founded
2006
HQ Location
Orem, Utah
Twitter
@MyFileCenter
80 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

Recent FileCenter Reviews

AK
Asen K.Small-Business (50 or fewer emp.)
3.0 out of 5
"It is OK /Average"
Allowing to store all files in organized way comes handy. Easy to access the files. PDF conversion and Editable version comes handy. Cloud based...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Good software with few issues"
Offers great usage and features when it comes to going paperless while enhancing work flows. Additionally, the display feature of showcasing files ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Helped with document management for my business"
I like how it streamlined my document management process
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FileCenter Media

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11 FileCenter Reviews

4.0 out of 5
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11 FileCenter Reviews
4.0 out of 5
11 FileCenter Reviews
4.0 out of 5
G2 reviews are authentic and verified.
AK
Research Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FileCenter?

Allowing to store all files in organized way comes handy.

Easy to access the files.

PDF conversion and Editable version comes handy.

Cloud based storage is an extra bonus. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

It takes a little time in loading.

PDF conversions are available free online.

Pricing is a little bit on higher side. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

It helps in keeping the files organised and making it available real-time is very convenient. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FileCenter?

Offers great usage and features when it comes to going paperless while enhancing work flows. Additionally, the display feature of showcasing files in cabinet work quite well. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

Crashes occur sometimes that delays work. PDF editor has a variety of features but lack clarity regarding their usage and location. The user guide could be better detailed too. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

Organizing documents in the paperless aspect. Additionally, it helps in properly managing and handling computer files. This has helped boost productivity too while boosting administration Review collected by and hosted on G2.com.

MJ
Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FileCenter?

I like the concept of setting up file cabinet-like structures and virtual cabinets/drawers. It has some nice scanning features. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

Very slow to startup, heavy resource usage , slow performance on a fairly recent i7. Expensive and restrictive license policy. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

I use it for record keeping for personal and small business use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FileCenter?

I like how it streamlined my document management process Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

Nothing thought it did exactly what I wanted Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

It made it easy to scan and manage my documents Review collected by and hosted on G2.com.

Jeffrey W.
JW
Accountant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FileCenter?

The best feature is that you can click on a file and see a preview without opening the actual file. It saves tons of time when you're trying to find a file, but now you don't have to open each file you think it may be. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

There's really not anything that I dislike about it. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

It helps me keep my files organized and with being in the accounting industry I'm always working with different files throughout the day. Review collected by and hosted on G2.com.

Chris K.
CK
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FileCenter?

I ended up switching to FileCenter from Neat Software as Neat was getting too expensive and I found it very slow to log receipts/etc.

I like that File Center keeps the files and receipts on your computer (easy to sync between different devices using Google Drive or other Cloud Services). You can set up your boxes and drawers however you want. I also like that DMS, Receipts, & Automate are all in the same software and in the preferences you can "hide" the ones you don't have - that way all my files and workflow can be accessed via FileCenter.

It is easy to navigate files and folders, and I love the folder templates. Building reports and inputting receipts is a lot faster in FileCenter than it is in Neat Software, and I was able to file my taxes a lot faster! Since I use it for my business, personal, non-profit, and main work files, I can easily switch between them all in FileCenter!

Support has largely been fast and helpful. This is a smaller company than Neat, so sometimes interaction with the team in their community groups takes awhile to hear from, but one gets the sense that they really are interested in what their customers want and need. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

There is a delay in switching between receipt boxes/drawers as you wait for it to load. Once you are in it is fast - but it would be nice if the load time is a bit faster. This might be because I am using a Cloud Drive as the source for my files.

There are also a few bugs (persistent settings preferences that don't save) that we have been waiting for awhile to be fixed - however the software updates themselves come regularly. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

I was able to get rid of Neat Software and their high fees (FileCenter is adding a "Contact" feature which will replace the contacts I had in Neat), plus I can do more as all my files are native and can be opened within the FileCenter Software (whereas with Neat only PDF's were able to be stored/opened). Review collected by and hosted on G2.com.

Nick D.
ND
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FileCenter?

This has a nice integration with Windows File Explorer. When I'm not using it, I can use File Explorer normally and everything that was done with FileCenter is accessible.

Being able to scan a document and insert it wherever its needed is fantastic. Append scan, insert, pre-pend are all great features. New scans with the the ability of using naming templates is even better. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

Not very much to write here. The only issue I had with this software was when Windows Search index got corrupted somehow after I had installed the Windows 10 update to version 2004. Since FileCenter uses the Windows Search, it could no longer find anything either. Review collected by and hosted on G2.com.

Recommendations to others considering FileCenter:

Before using FileCenter, take some time and view the many video tutorials they have on their site. There is a lot of information but it's worth going through them to make the most use of the software. It has so many features that I'm still discovering better ways of doing things even after almost 10 years of using this software.

Also, I don't know what's going on with their pricing, but it appears to me that they are selling the higher priced version with all the features that I had when I first purchased the version 7 software. I could be wrong, but that is one of the main reasons I stopped upgrading after version 9 because it looked like I was paying more for less than what I already had. For instance, I purchased the standard version for $49 and then upgraded a couple of times up to version 9. But my standard version 9 has many of the features that are only available with the Pro version which is currently priced at $139.97. So if I upgrade just to have the latest version, I end up losing all the OCR features, PDF editing and some of the most important scanning features like Scanning to searchable PDF. Even Folder status indicators were taken out. And that's just a few. These features are no longer part of the Standard version anymore. So I'm sticking with my version 9 for as long as it's still working. But already I'm starting to see some shortcomings like not being able to properly view the newer Microsoft Office document formats. Other than that, it's still a rock solid file management software. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

Being able to manage files in a more efficient way than using File Explorer without needing to rely totally on a file management software to access those same files. Review collected by and hosted on G2.com.

RC
President, CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about FileCenter?

In my business we process a lot of paper, a lot! What I didn't want to happen was to have to scatter the contents of a file cabinet out to find one simple document. FileCenter is the cure for this, it works! And it works well and keeps my staff (9 of us) and I organised and prevents screw ups. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

The learning curve can be a little long but this software does lots of things that is helpful in our business Review collected by and hosted on G2.com.

Recommendations to others considering FileCenter:

Just buy it... it's going to save you time and effort Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

I can find anything on any of my clients in seconds. Review collected by and hosted on G2.com.

KW
Sales Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FileCenter?

FileCenter is a great document management software. FileCenter includes simple scanning and organizing files with easy PDF creation and editing. After creating the files, they were stored on our computers. We were surprised by the great text recognition feature. FileCenter is easy to use and intuitive to navigate through it. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

We could not identify the minuses, FileCenter perfectly implemented the tasks that we used in it. Review collected by and hosted on G2.com.

Recommendations to others considering FileCenter:

Just try FileCenter, you will be surprised at the result. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

We used FileCenter to document management to our company. Review collected by and hosted on G2.com.

Bruno C.
BC
Ingeniero de soporte
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FileCenter?

This software is an office in the computers. I like most of this software is the preview of the file and the ordered way of the folders that are hosted. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

At some moment the software freezes up while trying to communicate with windows explorer. Review collected by and hosted on G2.com.

Recommendations to others considering FileCenter:

I use it everyday and I am very satisfied with the results. I recommend this program. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

We use this primarily to archive company records. In this software are the documents of technology and information of our organization. In addition we also use it to scan and organize all the files. Review collected by and hosted on G2.com.