Compare ADP Workforce Now and ALEX and ALEX Medicare 
At a Glance
Market Segments
Mid-Market (63.7% of reviews)
Enterprise (85.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,502)4.1 out of 5
Market Segments
Mid-Market (63.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowALEX and ALEX Medicare
Star Rating
(20)4.5 out of 5
Market Segments
Enterprise (85.0% of reviews)
Entry-Level Pricing
No pricing available
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ADP Workforce Now vs ALEX and ALEX Medicare
When assessing the two solutions, reviewers found ALEX and ALEX Medicare easier to use, set up, and administer. Reviewers also preferred doing business with ALEX and ALEX Medicare overall.
- Reviewers felt that ALEX and ALEX Medicare meets the needs of their business better than ADP Workforce Now.
- When comparing quality of ongoing product support, reviewers felt that ALEX and ALEX Medicare is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ALEX and ALEX Medicare over ADP Workforce Now.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableALEX and ALEX Medicare
No pricing availableFree Trial
ADP Workforce Now
No trial information availableALEX and ALEX Medicare
No trial information availableRatings
Meets Requirements
8.6
2,973
8.7
19
Ease of Use
8.3
3,006
9.5
19
Ease of Setup
7.6
1,496
8.9
11
Ease of Admin
8.1
1,553
9.5
11
Quality of Support
7.9
2,692
9.5
14
Has the product been a good partner in doing business?
8.0
1,535
10.0
11
Product Direction (% positive)
7.6
2,939
9.4
18
Features by Category
Core HR
8.1
656
Not enough data
8.5
753
Not enough data
Feature Not Available
Not enough data
8.2
557
Not enough data
8.3
631
Not enough data
8.4
694
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Employee Self Service
8.6
2095
|
Verified
Not enough data
8.4
1602
|
Verified
Not enough data
8.1
1631
|
Verified
Not enough data
Administration
8.8
1863
|
Verified
Not enough data
8.3
1729
|
Verified
Not enough data
9.2
2039
|
Verified
Not enough data
8.5
912
|
Verified
Not enough data
8.8
1793
|
Verified
Not enough data
8.7
1474
|
Verified
Not enough data
8.6
1499
|
Verified
Not enough data
9.0
1744
|
Verified
Not enough data
9.0
1778
|
Verified
Not enough data
Taxes
8.9
1766
|
Verified
Not enough data
8.8
1600
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1012
|
Verified
Not enough data
8.5
1272
|
Verified
Not enough data
8.2
1044
|
Verified
Not enough data
8.3
1052
|
Verified
Not enough data
Platform
8.3
1823
|
Verified
Not enough data
8.4
1870
|
Verified
Not enough data
8.5
1908
|
Verified
Not enough data
8.6
1679
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
948
Not enough data
8.4
874
Not enough data
7.8
651
Not enough data
8.2
756
Not enough data
8.2
755
Not enough data
8.6
972
Not enough data
8.4
782
Not enough data
8.0
703
Not enough data
Benefits Administration Platform Features
8.5
948
Not enough data
8.4
874
Not enough data
7.8
651
Not enough data
8.2
756
Not enough data
8.2
755
Not enough data
8.6
972
Not enough data
8.4
782
Not enough data
8.5
908
Not enough data
8.0
703
Not enough data
7.9
579
Not enough data
6.9
72
Not enough data
7.4
93
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Basics
8.3
56
Not enough data
8.6
69
Not enough data
8.2
70
Not enough data
Content
8.2
65
Not enough data
8.3
59
Not enough data
8.5
63
Not enough data
Logistics
8.1
58
Not enough data
8.4
67
Not enough data
Recruiting and Onboarding
8.0
282
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Basics
8.3
61
Not enough data
8.5
44
Not enough data
8.5
56
Not enough data
Additional Functionality
8.5
62
Not enough data
8.6
53
Not enough data
8.5
58
Not enough data
Content
8.3
57
Not enough data
8.4
51
Not enough data
Recruiting and Onboarding
7.6
259
Not enough data
7.6
278
Not enough data
8.0
287
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Platform Basics
8.0
41
Not enough data
8.3
52
Not enough data
Platform Content
8.4
50
Not enough data
8.2
54
Not enough data
8.2
52
Not enough data
7.9
42
Not enough data
7.9
47
Not enough data
Platform Performance
8.0
55
Not enough data
8.2
49
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Operations
9.0
53
Not enough data
8.7
47
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
8.6
50
Not enough data
Platform Basics
Not enough data
8.8
10
Not enough data
Not enough data
Not enough data
9.2
11
Platform Content
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
9.5
10
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform Performance
Not enough data
8.3
5
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance reviews
8.0
77
|
Verified
Not enough data
7.9
96
|
Verified
Not enough data
8.2
107
|
Verified
Not enough data
Goals
8.0
92
|
Verified
Not enough data
7.6
80
|
Verified
Not enough data
Feedback
7.8
98
|
Verified
Not enough data
7.8
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
112
|
Verified
Not enough data
8.2
102
|
Verified
Not enough data
Reports
7.2
43
Not enough data
8.0
61
Not enough data
7.8
52
Not enough data
8.2
58
Not enough data
Cleaning
8.1
53
Not enough data
8.1
49
Not enough data
8.1
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Content
7.9
158
Not enough data
7.9
156
Not enough data
8.1
155
Not enough data
7.6
110
Not enough data
7.8
112
Not enough data
7.6
122
Not enough data
Platform Additional Functionality
8.5
186
Not enough data
7.6
113
Not enough data
7.6
115
Not enough data
8.1
147
Not enough data
8.1
156
Not enough data
Platform Data
7.9
114
Not enough data
8.0
137
Not enough data
8.1
149
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Recruiting and Onboarding
7.6
278
Not enough data
8.0
376
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Workforce Management Platform Features
8.0
95
Not enough data
7.8
103
Not enough data
8.6
161
Not enough data
8.5
146
Not enough data
7.9
103
Not enough data
7.9
89
Not enough data
8.3
124
Not enough data
8.4
152
Not enough data
7.8
96
Not enough data
7.7
108
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and ALEX and ALEX Medicare share no categories
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
ALEX and ALEX Medicare is categorized as Benefits Support
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ALEX and ALEX Medicare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.5%
Computer Software
3.6%
Retail
3.4%
Other
76.6%
Higher Education
15.0%
Wholesale
10.0%
Human Resources
10.0%
Research
5.0%
Real Estate
5.0%
Other
55.0%
Most Helpful Reviews
ADP Workforce Now
Most Helpful Favorable Review
Lana H.
Verified User in Accounting
The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.
Most Helpful Critical Review
Susan S.
Verified User in Aviation & Aerospace
I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...
ALEX and ALEX Medicare
Most Helpful Favorable Review
Verified User in Research
Truly helps you make a more informed decision about your benefits
Most Helpful Critical Review
Verified User in Government Administration
I don't necessarily think it fits to everyone. Although, I answered the questions, the recommended policies don't always seem to add up to what I actually need. I also don't like how it prompts you to use sound whenever you are trying to get through the...
Lana H.
Verified User in Accounting
The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.
Verified User in Research
Truly helps you make a more informed decision about your benefits
Susan S.
Verified User in Aviation & Aerospace
I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...
Verified User in Government Administration
I don't necessarily think it fits to everyone. Although, I answered the questions, the recommended policies don't always seem to add up to what I actually need. I also don't like how it prompts you to use sound whenever you are trying to get through the...
Discussions
How does Workforce Now compare to other payroll services?
5 comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
Can we integrate with Salesforce?
1 comment
LB
A previous company that I worked at was doing some integration of Salesforce with Workforce Now. I believe they were importing hours and expenses from...Read more
how can i add a cin network in-network along with our other in-network tier?
1 comment
KK
Thank you for reaching out! Within Builder, select the "Preferred PPO" plan type, which allows for out-of-network, in-network and preferred in-network (e.g.,...Read more
ALEX and ALEX Medicare has no more discussions with answers
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