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At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us
Contact Vendor for Pricing
ADP TotalSource
Star Rating
(313)4.3 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourcePaychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in its Direct Deposit feature, scoring 9.4, which is slightly higher than ADP TotalSource's 9.3. Reviewers mention that the process is seamless and reliable, making payroll management easier for small businesses.
- Reviewers mention that ADP TotalSource shines in Benefits Administration, with a score of 9.0 compared to Paychex's 7.7. Users appreciate the comprehensive options available for managing employee benefits, which they find more user-friendly and efficient.
- Users on G2 highlight the superior Web Portal experience of ADP TotalSource, scoring 9.3 against Paychex's 8.6. Reviewers say the portal is intuitive and provides easy access to important employee information, enhancing user satisfaction.
- Reviewers mention that Paychex has a strong performance in Payroll Entry, with both products scoring 8.7. However, users say that Paychex's interface is more straightforward, making it easier for small business owners to navigate.
- Users report that ADP TotalSource outperforms Paychex in Onboarding, scoring 9.2 compared to Paychex's 8.3. Reviewers appreciate the automated workflows and notifications that streamline the onboarding process for new hires.
- G2 users mention that while both products offer decent Compliance features, ADP TotalSource scores higher at 8.9 versus Paychex's 8.4. Reviewers say that ADP provides more robust support and resources for staying compliant with regulations.
Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
Free Trial
ADP TotalSource
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.8
241
8.7
1,304
Ease of Use
8.2
248
8.5
1,364
Ease of Setup
8.0
215
8.3
974
Ease of Admin
8.5
219
8.5
954
Quality of Support
8.3
241
8.3
1,257
Has the product been a good partner in doing business?
8.7
231
8.5
953
Product Direction (% positive)
7.8
238
7.5
1,281
Features by Category
Core HR
8.2
28
8.1
113
8.4
29
7.8
106
4.9
26
7.8
52
7.2
27
8.1
76
8.7
29
8.4
113
8.9
29
7.7
114
Generative AI
Feature Not Available
4.3
5
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
9.2
13
8.6
850
|
Verified
9.4
13
8.0
544
|
Verified
9.0
13
8.3
528
|
Verified
Administration
8.2
12
8.7
854
|
Verified
9.0
12
7.9
560
|
Verified
9.1
13
9.3
929
|
Verified
8.0
10
8.5
405
|
Verified
8.8
13
8.9
778
|
Verified
8.6
12
8.7
562
|
Verified
9.0
12
8.6
454
|
Verified
8.6
12
9.1
780
|
Verified
8.3
12
9.1
829
|
Verified
Taxes
8.9
12
9.1
876
|
Verified
8.3
12
9.0
832
|
Verified
8.9
11
9.1
825
|
Verified
Integration
8.3
9
7.8
262
|
Verified
7.8
12
7.7
302
|
Verified
7.5
10
7.7
306
|
Verified
7.6
11
7.6
265
|
Verified
Platform
8.1
12
8.6
859
|
Verified
8.8
12
8.6
837
|
Verified
8.9
12
8.8
871
|
Verified
8.6
12
8.7
724
|
Verified
Benefits Administration Platform Features
8.4
44
8.2
233
8.6
44
8.0
196
7.2
41
7.0
112
8.1
43
8.3
172
8.7
42
8.5
190
8.6
43
8.3
225
8.6
43
8.4
210
8.1
43
7.9
152
Benefits Administration Platform Features
8.4
44
8.2
233
8.6
44
8.0
196
7.2
41
7.0
112
8.1
43
8.3
172
8.7
42
8.5
190
8.6
43
8.3
225
8.6
43
8.4
210
8.6
29
8.3
222
8.1
43
7.9
152
7.7
33
7.6
102
7.0
32
5.8
19
7.9
34
6.7
23
Generative AI
Feature Not Available
6.2
14
Feature Not Available
6.1
14
Feature Not Available
6.2
14
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Compliance
8.6
159
6.7
10
8.0
146
6.7
8
8.4
149
6.7
10
Platform
8.4
169
6.5
9
8.3
167
7.0
9
8.6
168
7.3
8
Support
8.4
159
6.2
10
8.2
158
7.0
9
8.2
153
6.9
8
8.2
164
7.2
10
8.2
164
6.9
12
8.2
169
6.5
12
8.4
166
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
6.4
6
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Platform Basics
Not enough data
Not enough data
8.7
5
Not enough data
Platform Data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Platform Content
9.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
6.8
11
7.7
5
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Feature Not Available
7.0
9
Feature Not Available
6.9
9
Feature Not Available
5.7
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
8.0
5
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Platform Content
7.9
8
8.0
106
7.9
8
8.2
114
8.1
7
8.2
95
7.4
7
7.6
47
6.7
6
7.0
46
6.9
6
7.1
45
Platform Additional Functionality
8.5
8
8.4
130
Feature Not Available
7.5
52
7.9
7
7.9
61
8.6
7
7.8
83
8.3
8
7.9
101
Platform Data
Feature Not Available
7.7
57
8.6
7
7.9
78
7.9
7
7.6
64
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Recruiting and Onboarding
6.4
6
6.6
50
9.3
7
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.1
52
7.5
312
6.5
48
7.4
165
6.5
48
Feature Not Available
7.9
49
8.3
400
8.3
50
8.5
409
8.1
50
8.0
292
7.8
51
8.2
401
8.2
51
8.4
423
Categories
Categories
Shared Categories
ADP TotalSource and Paychex are categorized as Onboarding, Core HR, Benefits Administration, Payroll, HR Analytics, and PEO Providers
Unique Categories
ADP TotalSource is categorized as Applicant Tracking Systems (ATS) and HR Compliance
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.5%
Construction
5.8%
Hospital & Health Care
5.2%
Computer Software
5.2%
Manufacturing
4.5%
Other
72.8%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
What is the difference between ADP and ADP TotalSource?
2 Comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 Comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 Comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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