Best WhatsApp Marketing Software for Small Business

Who Is the Company Behind WhatsApp Business Platform?

• Seller: Meta Platforms, Inc
• Company Website:
  about.meta.com
• Year Founded: 2008
• HQ Location: Menlo Park, CA
• LinkedIn® Page: www.linkedin.com
  164,238 employees on LinkedIn®
• Ownership: NASDAQ: META

Who Uses This Product?

• Top Industries: Information Technology and Services, Computer Software
• Company Size: 68% Small, 24% Medium

What Do G2 Reviewers Say About WhatsApp Business Platform?

AI-generated summary from verified user reviews

Pros

• Users appreciate the ease of use of WhatsApp Business Platform, enabling quick and efficient customer communication.
• Users value the secure verification process of WhatsApp Business, enhancing legitimacy and professional interactions with clients.
• Users value the automation features of WhatsApp Business Platform, enhancing communication and streamlining operations effortlessly.
• Users love the automation features of WhatsApp Business Platform, enhancing efficiency and improving customer communication seamlessly.
• Users love the fast and direct communication of WhatsApp Business Platform, enhancing support efficiency for freelancers.

Cons

• Users dislike the 24-Hour Rule Limits, feeling restricted and penalized for slow responses and group chat restrictions.
• Users face messaging issues with the 24-hour rule, lack of automation, and limited recipient capacity.
• Users find the expensive pricing structure of WhatsApp Business Platform a challenge, especially with increasing message volumes.
• Users find the expensive subscriptions of WhatsApp Business Platform challenging, especially with rising message volumes and costs.
• Users find the lack of integrations in WhatsApp Business Platform limits functionality and complicates feature accessibility.

What Are Recent G2 Reviews of WhatsApp Business Platform?

Who Is the Company Behind Wati?

• Seller: Wati
• Company Website:
  www.wati.io
• Year Founded: 2020
• HQ Location: Hong Kong, HK
• LinkedIn® Page: www.linkedin.com
  291 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Founder, CEO
• Top Industries: Education Management, Information Technology and Services
• Company Size: 73% Small, 20% Medium

What Do G2 Reviewers Say About Wati?

AI-generated summary from verified user reviews

Pros

• Users find Wati to have an easy-to-use interface, simplifying automation and enhancing overall productivity in conversations.
• Users value Wati for its simple automation features, transforming lead management and enhancing sales efficiency on WhatsApp.
• Users commend Wati's excellent customer support, enhancing their experience with timely assistance and effective communication tools.
• Users love the easy setup of Wati, allowing swift integration and immediate productivity within 24 hours.
• Users value the user-friendly dashboard and effective automation features of Wati for streamlined communication and engagement.

Cons

• Users find the cost of Wati services to be expensive, particularly for messaging and higher package options.
• Users find the cost of messaging Egyptian numbers quite high and suggest it should vary by country.
• Users find the pricing issues of Wati to be high, affecting their overall satisfaction and campaign efficiency.
• Users note the missing features in Wati, such as limited customization, analytics depth, and API support.
• Users find that poor customer support hinders timely issue resolution and complicates setup processes with integrations.

What Are Recent G2 Reviews of Wati?

What Are G2 Users Discussing About Wati?

• What is WATI used for? - 3 comments

Who Is the Company Behind 360Dialog?

• Seller: 360Dialog
• Year Founded: 2018
• HQ Location: Gruenwald, Germany
• LinkedIn® Page: www.linkedin.com
  105 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: CEO, Director
• Top Industries: Information Technology and Services, Computer Software
• Company Size: 80% Small, 18% Medium

What Do G2 Reviewers Say About 360Dialog?

AI-generated summary from verified user reviews

Pros

• Users commend the quick and responsive customer support from 360Dialog, enhancing their overall experience.
• Users appreciate the ease of use of 360Dialog, highlighting its intuitive interface and seamless integration capabilities.
• Users appreciate the easy integrations of 360Dialog, making it simple to connect both on-premise and cloud APIs.
• Users appreciate the easy integration and user-friendly interface of 360Dialog, complemented by quick support and smooth feature implementation.
• Users appreciate the user-friendly interface of 360Dialog, making integration and navigation a breeze.

Cons

• Users report experiencing excessive downtime during onboarding, which hinders their initial experience with 360Dialog.
• Users express frustration over poor customer support, experiencing long response times and unresolved payment issues.
• Users experience excessive delays during onboarding, which can hinder their overall satisfaction with 360Dialog.

What Are Recent G2 Reviews of 360Dialog?

What Are G2 Users Discussing About 360Dialog?

• What is 360dialog used for?

Who Is the Company Behind respond.io?

• Seller: respond.io
• Company Website:
  respond.io
• Year Founded: 2017
• HQ Location: Kuala Lumpur, Malaysia
• LinkedIn® Page: www.linkedin.com
  216 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: CEO, Founder
• Top Industries: Leisure, Travel & Tourism, Information Technology and Services
• Company Size: 63% Small, 20% Medium

What Do G2 Reviewers Say About respond.io?

AI-generated summary from verified user reviews

Pros

• Users value the ease of use of respond.io, finding it simple and seamless to operate.
• Users highlight the excellent customer support from respond.io, noting responsiveness and effectiveness in resolving issues quickly.
• Users value the helpful and responsive support from respond.io, enhancing their overall experience and productivity.
• Users find the easy setup of respond.io extremely helpful, facilitating smooth onboarding and quick implementation.
• Users value the excellent integrations of respond.io, enhancing efficiency and streamlining customer service interactions.

Cons

• Users feel that the lack of pipeline features in respond.io limits its potential as a comprehensive tool.
• Users face messaging issues with respond.io, including unsent messages and difficulty managing conversations effectively.
• Users feel that the platform is expensive, particularly due to restrictive pricing plans for growing businesses.
• Users feel the limited chat functionality of respond.io hampers their experience and lacks essential features like pipelines.
• Users express frustration with template issues, as agents can't create personalized replies until the opposite side responds.

What Are Recent G2 Reviews of respond.io?

What Are G2 Users Discussing About respond.io?

• What does intercom do?
• Is respond IO safe? - 2 comments
• How do you use respond io?
• What does respond io do? - 2 comments

Who Is the Company Behind Insider One?

• Seller: Insider One
• Company Website:
  useinsider.com
• Year Founded: 2012
• HQ Location: Global
• LinkedIn® Page: www.linkedin.com
  1,881 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Digital Marketing Specialist, Marketing Manager
• Top Industries: Retail, Apparel & Fashion
• Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Insider One?

AI-generated summary from verified user reviews

Pros

• Users value responsive, helpful support and knowledgeable customer success teams that assist them with initiatives and resolve issues.
• Users appreciate the intuitive, easy-to-navigate interface, which helps them find features and handle everyday tasks smoothly.
• Users value individualized messaging and experiences tailored to customer preferences and behavior, helping them deliver more relevant communications across channels.
• Users like how campaigns and platform features improve conversions and drive measurable sales and revenue growth.
• Users value clear analytics that track campaign performance and reveal customer behavior, helping them measure results and make data-driven decisions.

Cons

• Users say the platform takes time and training to learn, especially its advanced features and journey-building tools.
• Users say initial setup and onboarding take substantial time and can require extra guidance.
• Users find the platform and messaging expensive, with unclear pricing and restrictive costs as usage grows.
• Users find the interface and some features unintuitive, clunky, and difficult to navigate.
• Users find reporting complex and inflexible, with dashboards and reports difficult to navigate, customize, and analyze.

What Are Recent G2 Reviews of Insider One?

What Are G2 Users Discussing About Insider One?

• Do you recommend connecting Insider with Yotpo? - 1 comment
• Can we decide which campaigns need to be prioritized more when users are eligible for multiple journeys and can receive multiple messages? - 1 comment
• Does Insider offer predictive segments to target users? - 1 comment
• Is it possible to send personalized product recommendations on web push? - 1 comment
• How can Insider help personalize experiences while respecting customers’ privacy? - 1 comment

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Who Is the Company Behind ActiveCampaign?

• Seller: ActiveCampaign
• Company Website:
  www.activecampaign.com
• Year Founded: 2003
• HQ Location: Chicago, IL
• LinkedIn® Page: www.linkedin.com
  854 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Owner, CEO
• Top Industries: Marketing and Advertising, Health, Wellness and Fitness
• Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About ActiveCampaign?

AI-generated summary from verified user reviews

Pros

• Users appreciate the ease of use of ActiveCampaign, highlighting its straightforward interface and intuitive features.
• Users find the automation capabilities of ActiveCampaign user-friendly and essential for efficient client management and outreach.
• Users praise ActiveCampaign's user-friendly automation features that streamline engagement and enhance client communication effectively.
• Users praise the powerful and easy automation features of ActiveCampaign, enhancing their workflow efficiency and organization.
• Users value ActiveCampaign for its all-in-one platform, offering effective segmentation and personalized email marketing capabilities.

Cons

• Users find the learning curve steep, with limited resources making it tough to master all functionalities efficiently.
• Users find the pricing to be high, making it challenging for small businesses to sustain their subscription.
• Users often find the image library lacking and struggle with text formatting and trigger customization in ActiveCampaign.
• Users find ActiveCampaign has limited features, such as frustrating formatting issues and lack of flexible form options.
• Users find the interface not intuitive, struggling with navigation and learning curves for advanced features.

What Are Recent G2 Reviews of ActiveCampaign?

What Are G2 Users Discussing About ActiveCampaign?

• What are some creative ways businesses are using ActiveCampaign to automate their marketing efforts? - 1 comment
• How much does ActiveCampaign cost? - 1 comment
• What is ActiveCampaign CRM? - 1 comment, 1 upvote
• Does ActiveCampaign have a CRM? - 7 comments
• What is ActiveCampaign used for? - 20 comments

Who Is the Company Behind Brevo?

• Seller: Brevo
• Company Website:
  www.brevo.com
• Year Founded: 2012
• HQ Location: Paris
• LinkedIn® Page: www.linkedin.com
  880 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: CEO, Founder
• Top Industries: Marketing and Advertising, Information Technology and Services
• Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo?

AI-generated summary from verified user reviews

Pros

• Users appreciate the ease of use of Brevo, benefiting from its simple interface and integrated marketing tools.
• Users appreciate the integration of CRM, email marketing, and automation in Brevo, simplifying customer management and campaign building.
• Users appreciate Brevo for its flexibility in automation and reliable email delivery, enhancing their marketing efforts effectively.
• Users appreciate the easy setup of Brevo, facilitating streamlined management of marketing campaigns and client communications.
• Users appreciate the flexibility in automation and customer journeys that Brevo offers, simplifying campaign management effectively.

Cons

• Users find Brevo's missing reporting features limiting, hindering the effectiveness of their marketing strategies.
• Users find Brevo's limited features hinder its effectiveness, particularly in reporting, automation, and customization options.
• Users are frustrated by Brevo's limited customization options in templates, restricting creative design capabilities significantly.
• Users experience a steep learning curve with Brevo, particularly due to confusing tutorials and navigation challenges.
• Users find Brevo's pricing to be expensive, leading many to prefer the free account over costly plans.

What Are Recent G2 Reviews of Brevo?

What Are G2 Users Discussing About Brevo?

• What is Sendinblue used for? - 1 comment, 1 upvote
• Is Sendinblue free? - 6 comments
• What is Sendinblue email? - 1 comment
• What is Sendinblue? - 1 comment

Who Is the Company Behind QuickReply.ai?

• Seller: QuickReply
• Year Founded: 2021
• HQ Location: Gurugram, IN
• LinkedIn® Page: in.linkedin.com
  39 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Director, Founder
• Top Industries: Apparel & Fashion, Retail
• Company Size: 64% Small, 32% Medium

What Do G2 Reviewers Say About QuickReply.ai?

AI-generated summary from verified user reviews

Pros

• Users commend the excellent customer support from QuickReply.ai, enhancing their experience with prompt assistance and guidance.
• Users find QuickReply.ai exceptionally easy to use, appreciating its user-friendly interface and robust customer support.
• Users love the effortless automation of WhatsApp messages, enhancing efficiency and ensuring personalized customer interactions.
• Users find QuickReply.ai extremely helpful for bulk messaging, praising its user-friendly interface and excellent customer support.
• Users commend the easy setup of QuickReply.ai, appreciating the team's supportive assistance throughout the integration process.

Cons

• Users find the chat management inadequate, lacking features like message pinning and search functionality for better control.
• Users feel that the pricing is high for startups, making cost management a challenge for small businesses.
• Users highlight the need for improvements in messaging organization, especially for managing broadcasts and tracking messages effectively.
• Users find QuickReply.ai to be expensive, with multiple charges and fees that complicate budgeting.
• Users find layout issues with QuickReply.ai's UI and difficult navigation detracting from the overall experience.

What Are Recent G2 Reviews of QuickReply.ai?

What Are G2 Users Discussing About QuickReply.ai?

• What is QuickReply.ai used for? - 1 comment

Who Is the Company Behind MSG91?

• Seller: MSG91
• Company Website:
  msg91.com
• Year Founded: 2010
• HQ Location: Indore, MP
• LinkedIn® Page: www.linkedin.com
  36 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Founder, CEO
• Top Industries: Computer Software, Information Technology and Services
• Company Size: 51% Small, 22% Medium

What Do G2 Reviewers Say About MSG91?

AI-generated summary from verified user reviews

Pros

• Users commend the outstanding customer support from MSG91, highlighting helpful staff and efficient service for setup and queries.
• Users commend the outstanding support from MSG91, highlighting helpful assistance in setting up features efficiently.
• Users commend the ease of use of MSG91, praising the helpful support that simplifies setup and usage.
• Users commend the easy setup of MSG91, with efficient support making the process seamless and straightforward.
• Users commend the outstanding staff support from individuals like Rajat and Damini, highlighting their helpful and knowledgeable assistance.

Cons

• Users note the need for clearer dashboards and better documentation, as current settings can be complex and confusing.
• Users highlight the lack of clarity in MSG91's documentation and dashboards, making onboarding and setup challenging.
• Users face occasional delays in delivery reports that hinder timely communication and reporting effectiveness.
• Users experience poor customer support, citing slow response times and inadequate documentation, complicating their interaction with MSG91.
• Users criticize the poor interface design of MSG91, finding it clunky and lacking in essential functionalities.

What Are Recent G2 Reviews of MSG91?

What Are G2 Users Discussing About MSG91?

• How do I use MSG91 API?
• Is MSG91 safe?
• Whats is MSG91?
• What is the use of MSG91?

Who Is the Company Behind Klaviyo?

• Seller: Klaviyo
• Company Website:
  www.klaviyo.com
• Year Founded: 2012
• HQ Location: Boston, Massachusetts
• LinkedIn® Page: www.linkedin.com
  3,008 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Owner, Marketing Manager
• Top Industries: Retail, Marketing and Advertising
• Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Klaviyo?

AI-generated summary from verified user reviews

Pros

• Users appreciate the ease of use of Klaviyo, thanks to intuitive templates and powerful segmentation options.
• Users appreciate the ease of use and powerful features of Klaviyo, enhancing their email marketing effectiveness significantly.
• Users value the easy integration of Klaviyo with platforms like Shopify, enhancing campaign personalization and efficiency.
• Users value the seamless integrations of Klaviyo, which enhance personalization and support efficient marketing efforts.
• Users love the ease of automation in Klaviyo, which enhances campaign effectiveness and integrates seamlessly with platforms.

Cons

• Users find Klaviyo's pricing can become expensive as their contact lists grow, making it hard for small businesses.
• Users find the missing features and intuitive setup of Klaviyo challenging, wishing for better support and updates.
• Users find the learning curve steep with Klaviyo, especially when setting up and managing advanced features.
• Users express frustration over poor customer support, particularly with AI-driven responses and integration challenges.
• Users feel limited features in Klaviyo hinder effectiveness, desiring more useful updates and SMS options.

What Are Recent G2 Reviews of Klaviyo?

What Are G2 Users Discussing About Klaviyo?

• What is Klaviyo used for? - 2 comments
• What is UTM tracking Klaviyo? - 3 comments
• How do you integrate Klaviyo? - 1 comment, 1 upvote
• Does Klaviyo integrate with Shopify? - 2 comments
• Is Klaviyo a CRM?

Who Is the Company Behind DoubleTick.io?

• Seller: Apport Software Solution Pvt. Ltd.
• Year Founded: 2017
• HQ Location: Mumbai, Maharashtra
• LinkedIn® Page: www.linkedin.com
  177 employees on LinkedIn®

Who Uses This Product?

• Top Industries: Real Estate, Manufacturing
• Company Size: 67% Small, 25% Medium

What Do G2 Reviewers Say About DoubleTick.io?

AI-generated summary from verified user reviews

Pros

• Users appreciate the excellent customer support from DoubleTick.io, enhancing their user experience and resolving issues effectively.
• Users appreciate the ease of use of DoubleTick.io, benefiting from its automation and intuitive interface for seamless management.
• Users find the initial setup incredibly easy, streamlining the process and enhancing overall experience with DoubleTick.io.
• Users value the time-saving automation features of DoubleTick.io, enhancing lead management and streamlining processes efficiently.
• Users appreciate the great features and easy setup of DoubleTick.io, enhancing automation and saving valuable time.

Cons

• Users report experiencing frequent account manager changes, leading to inconsistencies and service disruptions with DoubleTick.io.
• Users find that AI limitations can be restrictive in certain countries, impacting the effectiveness of automated messages.
• Users report communication issues with DoubleTick.io, as features may not function effectively in all regions.
• Users often face complex setup challenges with DoubleTick.io, making the initial experience frustrating.
• Users often face delay issues with DoubleTick.io, but commend the support team's assistance during downtime.

What Are Recent G2 Reviews of DoubleTick.io?

Who Is the Company Behind indigitall?

• Seller: indigitall
• Company Website:
  indigitall.com
• Year Founded: 2013
• HQ Location: Spain
• LinkedIn® Page: www.linkedin.com
  94 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Journalist, Marketing
• Top Industries: Telecommunications, Marketing and Advertising
• Company Size: 41% Medium, 35% Small

What Do G2 Reviewers Say About indigitall?

AI-generated summary from verified user reviews

Pros

• Users value the ease of use of indigitall, which simplifies campaign management and enhances communication efficiency.
• Users appreciate the helpful service and documentation of indigitall, enhancing their omnichannel marketing experience significantly.
• Users value the ease of reaching audiences through notifications and seamless integration of various communication channels.
• Users praise the responsive customer support of Indigitall, ensuring a positive and user-friendly experience.
• Users appreciate the automation features of Indigitall, enabling easy campaign scheduling and efficient retargeting.

Cons

• Users find the learning curve steep for advanced features, indicating a need for better resources and documentation.
• Users find the steep learning curve for advanced features a challenge, noting the need for improved resources.
• Users find the feature complexity challenging, as advanced options require technical knowledge and a learning curve.
• Users find integration with other systems complex, particularly with Salesforce Marketing Cloud, needing simplification and direct connections.
• Users note that the interface can be not intuitive, requiring time to learn and navigate effectively.

What Are Recent G2 Reviews of indigitall?

Who Is the Company Behind WHATO CRM?

• Seller: WHATO
• HQ Location: N/A
• LinkedIn® Page: www.linkedin.com
  1 employees on LinkedIn®

Who Uses This Product?

• Company Size: 100% Small

What Are Recent G2 Reviews of WHATO CRM?

Who Is the Company Behind Netcore Customer Engagement Platform?

• Seller: Netcore Private Limited
• Company Website:
  netcore.ai
• Year Founded: 1998
• HQ Location: Mumbai, IN
• LinkedIn® Page: www.linkedin.com
  1,280 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Executive, CEO
• Top Industries: Financial Services, Health, Wellness and Fitness
• Company Size: 41% Medium, 37% Small

What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

AI-generated summary from verified user reviews

Pros

• Users appreciate the ease of use of Netcore's platform, enhanced by AI features and supportive CSM assistance.
• Users appreciate the great customer support from Netcore, enhancing their overall experience and engagement with the platform.
• Users value the quick onboarding and effective features of Netcore, enhancing their customer engagement and campaign management.
• Users appreciate the innovative AI features and efficient tools of Netcore, enhancing their engagement and campaign management.
• Users value the effective customer engagement tools of Netcore, boosting client interaction and conversion significantly.

Cons

• Users find the missing features in reporting and authentication limiting, complicating their overall experience with the platform.
• Users report slow performance with data uploads and system responsiveness, affecting overall usability of the platform.
• Users experience slow loading times, especially with large data uploads, impacting overall performance and usability.
• Users face a steep learning curve, hindering quick navigation of advanced analytics and journey building features.
• Users find the limited features of Netcore Customer Engagement Platform restrict its usability and effectiveness.

What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

What Are G2 Users Discussing About Netcore Customer Engagement Platform?

• What is Netcore Email API (formerly Pepipost) used for? - 2 comments
• What does Pepipost by Netcore do? - 2 comments
• When was Netcore founded?
• What is spark post mail? - 1 comment
• What is Netcore email?

Who Is the Company Behind SleekFlow?

• Seller: SleekFlow
• Company Website:
  sleekflow.io
• Year Founded: 2019
• HQ Location: Singapore, SG
• LinkedIn® Page: www.linkedin.com
  204 employees on LinkedIn®

Who Uses This Product?

• Who Uses This: Director, Founder
• Top Industries: Retail, Health, Wellness and Fitness
• Company Size: 74% Small, 20% Medium

What Do G2 Reviewers Say About SleekFlow?

AI-generated summary from verified user reviews

Pros

• Users find SleekFlow's interface easy to use, allowing quick onboarding and a seamless multi-channel chat experience.
• Users value the fast and reliable customer support of SleekFlow, enhancing their overall experience and satisfaction.
• Users value the automation features of SleekFlow, enhancing efficiency with follow-ups and seamless Shopify integration.
• Users commend SleekFlow for its effective collaboration tools, enhancing team communication and operational efficiency across multiple channels.
• Users appreciate the helpful support from SleekFlow's team, ensuring a smooth and efficient experience during onboarding.

Cons

• Users find the missing features in SleekFlow limit functionality and hinder user experience across the platform.
• Users find the pricing to be overly high, limiting access to essential features for smaller teams and solopreneurs.
• Users find the limited features particularly challenging, especially for those needing advanced tools and analytics.
• Users find messaging issues with SleekFlow, including limitations on WhatsApp automated responses and user interface challenges.
• Users report a slow loading experience with SleekFlow, causing delays in message access and overall functionality.

What Are Recent G2 Reviews of SleekFlow?

What Are G2 Users Discussing About SleekFlow?

• What is SleekFlow used for? - 1 comment, 1 upvote