User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Kixie is a communication tool that allows users to connect with prospects, integrate with CRM, and send text messages.
- Reviewers like the ease of use, the ability to reach a large number of prospects, the seamless integration with CRM, the quick setup, the suite of features for effective cold calling, the click-to-call feature, the automatic logging into the CRM, the SMS templates, and the fast customer support.
- Users experienced inconsistent call quality, glitches when transferring calls, outdated app appearance, small syncing delays with the CRM, creation of a new user on Hubspot with every incoming call, lack of MMS messaging, lack of customization in the reporting dashboard, occasional outages, and confusion with SMS messaging compliance.
