Best VoIP Providers for for Small Business - Page 4

Marina Schlosser
MS
Researched and written by Marina Schlosser

Products classified in the overall VoIP category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business VoIP to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business VoIP category.

In addition to qualifying for inclusion in the VoIP Providers category, to qualify for inclusion in the Small Business VoIP Providers category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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79 Listings in Small Business VoIP Available

Entry Level Price:$14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phone.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    High Quality
    2
    User-Friendly
    2
    User Interface
    2
    Accessibility
    1
    Cons
    Call Connectivity Issues
    1
    Call Drops
    1
    Complex Processes
    1
    Expensive
    1
    High Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phone.com features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phone.com
    Year Founded
    2008
    HQ Location
    New York, US
    Twitter
    @phonedotcom
    4,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    420 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 20% Mid-Market
Phone.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
High Quality
2
User-Friendly
2
User Interface
2
Accessibility
1
Cons
Call Connectivity Issues
1
Call Drops
1
Complex Processes
1
Expensive
1
High Cost
1
Phone.com features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Phone.com
Year Founded
2008
HQ Location
New York, US
Twitter
@phonedotcom
4,808 Twitter followers
LinkedIn® Page
www.linkedin.com
420 employees on LinkedIn®
Entry Level Price:Starting at $6.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple l

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 35% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Textr Team features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.7
    Phone Calls
    Average: 9.1
    9.7
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Textr
    HQ Location
    Markham, ON
    Twitter
    @TextrInc
    30 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple l

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 35% Enterprise
Textr Team features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.7
Phone Calls
Average: 9.1
9.7
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Textr
HQ Location
Markham, ON
Twitter
@TextrInc
30 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolu

    Users
    • IT Manager
    • Director of IT
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 60% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallTower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    52
    Helpful
    46
    Ease of Use
    36
    Customer Service
    26
    Reliability
    21
    Cons
    Customer Service
    15
    Poor Customer Support
    15
    Long Wait Times
    14
    Long Waiting
    9
    Lack of Intuitiveness
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTower features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    8.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    South Jordan, Utah, United States
    Twitter
    @calltower
    9,163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolu

Users
  • IT Manager
  • Director of IT
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 60% Mid-Market
  • 29% Small-Business
CallTower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
52
Helpful
46
Ease of Use
36
Customer Service
26
Reliability
21
Cons
Customer Service
15
Poor Customer Support
15
Long Wait Times
14
Long Waiting
9
Lack of Intuitiveness
8
CallTower features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
8.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2002
HQ Location
South Jordan, Utah, United States
Twitter
@calltower
9,163 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FluentStream Technologies offers fully hosted Voice Over IP (VoIP) telecommunications service for business.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FluentStream Technologies Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Call Recording
    1
    CRM Integration
    1
    Easy Integration
    1
    Features
    1
    Cons
    Call Issues
    1
    Missed Calls
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FluentStream Technologies features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    9.8
    VOiP Number
    Average: 9.0
    9.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Denver, CO
    Twitter
    @FluentStream
    657 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FluentStream Technologies offers fully hosted Voice Over IP (VoIP) telecommunications service for business.

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
FluentStream Technologies Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Call Recording
1
CRM Integration
1
Easy Integration
1
Features
1
Cons
Call Issues
1
Missed Calls
1
FluentStream Technologies features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
9.8
VOiP Number
Average: 9.0
9.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2007
HQ Location
Denver, CO
Twitter
@FluentStream
657 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international pho

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Global Call Forwarding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Convenience
    1
    Easy Access
    1
    Cons
    Number Issues
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Global Call Forwarding features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1996
    HQ Location
    Delray Beach, US
    Twitter
    @forwardcalls
    793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international pho

Users
No information available
Industries
No information available
Market Segment
  • 65% Small-Business
  • 24% Mid-Market
Global Call Forwarding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Convenience
1
Easy Access
1
Cons
Number Issues
1
Search Functionality
1
Global Call Forwarding features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
10.0
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1996
HQ Location
Delray Beach, US
Twitter
@forwardcalls
793 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Entry Level Price:Starting at $17.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringostat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Calling Features
    2
    Call Tracking
    2
    Customer Support
    2
    Ease of Use
    2
    Cons
    Settings Issues
    2
    Technical Assistance
    2
    Complex Setup
    1
    Difficult Setup
    1
    Inaccurate Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringostat features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringostat
    Year Founded
    2013
    HQ Location
    Odessa, Ukraine
    Twitter
    @Ringostat
    233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 38% Mid-Market
Ringostat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Calling Features
2
Call Tracking
2
Customer Support
2
Ease of Use
2
Cons
Settings Issues
2
Technical Assistance
2
Complex Setup
1
Difficult Setup
1
Inaccurate Analytics
1
Ringostat features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
10.0
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Ringostat
Year Founded
2013
HQ Location
Odessa, Ukraine
Twitter
@Ringostat
233 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-c

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VoIP.ms Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    1
    Quick Response
    1
    Cons
    Account Management
    1
    Internet Dependency
    1
    Performance Issues
    1
    Phone Issues
    1
    Phone Number Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoIP.ms features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Phone Calls
    Average: 9.1
    9.4
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VoIP.ms
    Year Founded
    2002
    HQ Location
    Amherst, NY
    Twitter
    @voipms
    6,171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-c

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
VoIP.ms Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
1
Quick Response
1
Cons
Account Management
1
Internet Dependency
1
Performance Issues
1
Phone Issues
1
Phone Number Issues
1
VoIP.ms features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.6
Phone Calls
Average: 9.1
9.4
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
VoIP.ms
Year Founded
2002
HQ Location
Amherst, NY
Twitter
@voipms
6,171 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their persona

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ring4 features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @Ring4app
    496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their persona

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Ring4 features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@Ring4app
496 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heyo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Tools
    9
    Call Recording
    8
    Calling Features
    5
    Easy Communication
    4
    Reliability
    4
    Cons
    High Cost
    5
    Lack of Intuitiveness
    5
    Limited Features
    3
    Customer Service
    2
    High Pricing
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heyo features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    8.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Heyophone
    HQ Location
    Uttar Pradesh, India
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line

Users
No information available
Industries
No information available
Market Segment
  • 61% Small-Business
  • 25% Mid-Market
Heyo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Tools
9
Call Recording
8
Calling Features
5
Easy Communication
4
Reliability
4
Cons
High Cost
5
Lack of Intuitiveness
5
Limited Features
3
Customer Service
2
High Pricing
2
Heyo features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
8.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Heyophone
HQ Location
Uttar Pradesh, India
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Entry Level Price:$23.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the

    Users
    • Office Manager
    • Owner
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • net2phone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Affordable
    4
    Helpful
    4
    Reliability
    4
    Customer Service
    2
    Cons
    Customer Support
    7
    Poor Customer Support
    7
    Customer Service
    5
    Long Wait Times
    4
    Billing Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • net2phone features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    net2phone
    Year Founded
    1996
    HQ Location
    Newark, NJ
    Twitter
    @net2phone
    1,928 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the

Users
  • Office Manager
  • Owner
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
net2phone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Affordable
4
Helpful
4
Reliability
4
Customer Service
2
Cons
Customer Support
7
Poor Customer Support
7
Customer Service
5
Long Wait Times
4
Billing Issues
3
net2phone features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.8
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
net2phone
Year Founded
1996
HQ Location
Newark, NJ
Twitter
@net2phone
1,928 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that

    Users
    • Office Manager
    Industries
    • Insurance
    • Medical Practice
    Market Segment
    • 68% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loop Communications features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Charlotte, NC
    Twitter
    @LoopPhone
    209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that

Users
  • Office Manager
Industries
  • Insurance
  • Medical Practice
Market Segment
  • 68% Small-Business
  • 31% Mid-Market
Loop Communications features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2009
HQ Location
Charlotte, NC
Twitter
@LoopPhone
209 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform.

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 69% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingCentral DigitalLine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    User-Friendly
    4
    Calling Features
    3
    Affordable
    2
    Easy Communication
    2
    Messaging Features
    2
    Cons
    Customer Service
    4
    Long Waiting
    3
    Audio Problems
    2
    Call Disconnections
    2
    Call Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingCentral DigitalLine features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    63,447 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,160 employees on LinkedIn®
    Ownership
    NYSE:RNG
Product Description
How are these determined?Information
This description is provided by the seller.

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform.

Users
No information available
Industries
  • Retail
Market Segment
  • 69% Small-Business
  • 31% Mid-Market
RingCentral DigitalLine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
User-Friendly
4
Calling Features
3
Affordable
2
Easy Communication
2
Messaging Features
2
Cons
Customer Service
4
Long Waiting
3
Audio Problems
2
Call Disconnections
2
Call Issues
2
RingCentral DigitalLine features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
63,447 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
Ownership
NYSE:RNG
(27)4.1 out of 5
Save to My Lists
Entry Level Price:$18.95 user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnSIP is a leading provider of real-time communications (RTC) services to more than 100,000 customer accounts. OnSIP business VoIP customers enjoy the benefits of an on-demand phone system without the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 74% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnSIP features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnSIP
    Year Founded
    2004
    HQ Location
    New York, NY
    Twitter
    @onsip
    9,871 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnSIP is a leading provider of real-time communications (RTC) services to more than 100,000 customer accounts. OnSIP business VoIP customers enjoy the benefits of an on-demand phone system without the

Users
No information available
Industries
No information available
Market Segment
  • 74% Small-Business
  • 26% Mid-Market
OnSIP features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
OnSIP
Year Founded
2004
HQ Location
New York, NY
Twitter
@onsip
9,871 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UK Cloud Telecoms provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CircleLoop features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Phone Calls
    Average: 9.1
    9.4
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Rossendale, England
    Twitter
    @MissionLabs
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UK Cloud Telecoms provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
CircleLoop features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.6
Phone Calls
Average: 9.1
9.4
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2016
HQ Location
Rossendale, England
Twitter
@MissionLabs
3 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel MiCloud Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    Reliability
    1
    Cons
    Complex Reporting
    1
    Customer Service
    1
    Dialing Issues
    1
    Difficult Navigation
    1
    Navigation Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel MiCloud Connect features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,174 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Mitel MiCloud Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
Reliability
1
Cons
Complex Reporting
1
Customer Service
1
Dialing Issues
1
Difficult Navigation
1
Navigation Difficulty
1
Mitel MiCloud Connect features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.6
8.5
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,174 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300