The Top 20 Transactional Email Software

Check out this list of the top Transactional Email Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Customer.io

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

31%

Financial Services

30%

Information Technology and Services

22%

Marketing and Advertising

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 8.9

9.2

Ease of Setup

Average: 9.2

8.2

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

8.9

Brevo Marketing Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

41%

Information Technology and Services

24%

Computer Software

22%

Education Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.9

9.2

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.8

9.3

Netcore Email API

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

38%

Health, Wellness and Fitness

25%

Information Technology and Services

21%

Leisure, Travel & Tourism

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.9

8.7

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

8.8

Dotdigital

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

37%

Non-Profit Organization Management

33%

Marketing and Advertising

16%

Financial Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.1

Omnisend

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

30%

Retail

28%

Marketing and Advertising

25%

Consumer Goods

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

9.5

WebEngage

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

34%

Financial Services

33%

Marketing and Advertising

19%

E-Learning

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.9

9.1

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

9.0

edrone

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

45%

Retail

28%

Cosmetics

17%

Food & Beverages

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 8.8

9.3

SMTP2GO

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

51%

Computer Software

23%

Retail

14%

Education Management

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

9.6

Knock

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

66%

Financial Services

14%

Information Technology and Services

11%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.9

9.5

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 8.8

9.3

#10

SendPulse

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

31%

Information Technology and Services

27%

Computer Software

23%

Consumer Services

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

9.3

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.7

#11

MoEngage

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

48%

Retail

20%

Education Management

20%

Information Technology and Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.9

9.9

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

9.1

#12

Intuit Mailchimp Email Marketing

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

41%

Information Technology and Services

23%

Internet

21%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.9

9.2

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.6

#13

Moosend

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

33%

Marketing and Advertising

33%

Computer Software

22%

E-Learning

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.9

9.2

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.2

#14

Maropost Marketing Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

44%

Marketing and Advertising

33%

Computer Software

11%

Computer Games

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.8

#15

Deployteq

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

35%

Information Technology and Services

31%

Computer Software

23%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.3

#16

Mailtrap

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Computer Software

39%

Financial Services

11%

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.9

9.1

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

8.5

Ease of Admin

Average: 8.8

9.1

#17

UniOne Email API

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Marketing and Advertising

37%

Computer Software

16%

Design

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.9

0.0

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

0.0

#18

SuprSend

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Computer Games

25%

Accounting

13%

Consumer Electronics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

8.8

#19

Zoho ZeptoMail

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Education Management

17%

Entertainment

17%

Banking

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

9.5

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

8.7

#20

HelpCrunch

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

31%

Marketing and Advertising

19%

Design

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 8.9

9.9

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.5