Best Succession Planning Software for Small Business

How Many Succession Planning Software Products Does G2 Track?

Total Products under this Category: 58

Category Stats (Sep 2026)

  • Average Rating: 4.4/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Paycom (+0.42%) - Among all products in this category, Paycom recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Succession Planning Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 15,000+ Authentic Reviews
  • 58+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Succession Planning Software

G2 Grid® for Succession Planning Software plotting products by satisfaction and market presence

Highlighted products: UKG Pro, SAP SuccessFactors HCM, Paycom, and Plum.

Underlying data: [Grid® JSON](https://www.g2.com/categories/succession-planning/grids.json?focus%5B%5D=ukg-pro&focus%5B%5D=sap-sap-successfactors-hcm&focus%5B%5D=paycom&focus%5B%5D=plum&segment=small-business)

UKG Pro

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

Average Rating: 4.3/5.0

Total Reviews: 2,200

How Do G2 Users Rate UKG Pro?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.3/10)
  • Performance: 9.0/10 (Category avg: 8.8/10)
  • Interoperability: 8.4/10 (Category avg: 8.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind UKG Pro?

  • Seller: UKG
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Weston, FL
  • Twitter: @UKGInc
    42,629 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16,190 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Payroll Manager, HR Generalist
  • Top Industries: Hospital & Health Care, Oil & Energy
  • Company Size: 48% Medium, 46% Large

What Do G2 Reviewers Say About UKG Pro?

AI-generated summary from verified user reviews

Pros
  • Users find UKG Pro to be highly user-friendly, appreciating its intuitive navigation and valuable self-service features.
  • Users find UKG Pro helpful due to its user-friendly navigation and robust features for efficient HR and payroll management.
  • Users appreciate the quick responsiveness of customer support, enhancing their overall experience with UKG Pro.
  • Users value UKG Pro's easy access, ensuring reliable information is available whenever needed for efficient management.
  • Users value the intuitive navigation of UKG Pro, which simplifies HR tasks and enhances overall productivity and satisfaction.
Cons
  • Users express frustration with UKG Pro's poor customer support, citing endless service tickets and difficulty finding resolutions.
  • Users find UKG Pro not user-friendly, struggling with navigation and accessing support options effectively.
  • Users find the learning curve steep for UKG Pro, facing challenges with reporting tools and integration complexities.
  • Users find UKG Pro to be not intuitive, reporting challenges with data entry, payroll processing, and poor integrations.
  • Users express frustration over limited features in UKG Pro, affecting the setup and functionality of key functions.

What Are Recent G2 Reviews of UKG Pro?

SAP SuccessFactors HCM

SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story. With SAP SuccessFactors HCM, you can: - Empower your workforce with AI-driven tools for self-service, learning, performance, and development to help people work faster and smarter. - Identify and develop top talent with a unified source of people and skills data that supports both HR strategies and business goals. - Stay compliant and agile with built-in legal and regulatory updates tailored to local business requirements. - Accelerate time to value by leveraging proven HR best practices and the strength of a global partner ecosystem.

Average Rating: 4.1/5.0

Total Reviews: 1,473

How Do G2 Users Rate SAP SuccessFactors HCM?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.3/10)
  • Performance: 8.5/10 (Category avg: 8.8/10)
  • Interoperability: 8.5/10 (Category avg: 8.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SAP SuccessFactors HCM?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Consultant
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Large, 34% Medium

What Do G2 Reviewers Say About SAP SuccessFactors HCM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of SAP SuccessFactors HCM, making navigation and integration seamless.
  • Users appreciate the extensive integration and module options in SAP SuccessFactors, streamlining HR activities within a single app.
  • Users appreciate the centralization of HR functions in SAP SuccessFactors, enhancing efficiency and ease of use daily.
  • Users appreciate the comprehensive features of SAP SuccessFactors HCM, which simplify task management and enhance accessibility.
  • Users find the interface straightforward and intuitive, making data entry and task management effortless and efficient.
Cons
  • Users find the limited customization options frustrating, wishing for greater flexibility in the SAP SuccessFactors HCM system.
  • Users find the interface not user-friendly, citing a steep learning curve and complexity in navigating features.
  • Users find the software not intuitive, requiring time to adjust and often facing usability challenges.
  • Users face a steep learning curve with SAP SuccessFactors HCM, requiring extensive training and adaptation to the interface.
  • Users find the limited features of SAP SuccessFactors HCM hinder effective use and understanding of its capabilities.

What Are Recent G2 Reviews of SAP SuccessFactors HCM?

What Are G2 Users Discussing About SAP SuccessFactors HCM?

Paycom

Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.

Average Rating: 4.6/5.0

Total Reviews: 5,117

How Do G2 Users Rate Paycom?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.3/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Paycom?

  • Seller: Paycom
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Oklahoma City, OK
  • Twitter: @Paycom
    33,252 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,537 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 21% Medium, 5% Small

What Do G2 Reviewers Say About Paycom?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Paycom, noting its simple interface and straightforward setup process.
  • Users value the effective timeclock and payroll processing of Paycom, simplifying employee access and reducing errors.
  • Users commend Paycom for their knowledgeable and responsive customer support, enhancing the overall experience with the tool.
  • Users appreciate the user-friendly payroll management with streamlined processes that enhance efficiency for HR and employees.
  • Users value the user-friendly technology of Paycom, enhancing payroll processing and time tracking effortlessly.
Cons
  • Users express frustration with Paycom's poor customer support, feeling their concerns are often met with unhelpful responses.
  • Users report a steep learning curve with Paycom, making it challenging to navigate and effectively utilize the system.
  • Users find Paycom's interface not intuitive, requiring excessive steps to accomplish tasks compared to other tools.
  • Users find Paycom's limited features frustrating, leading to dissatisfaction and a desire to revert to previous tools.
  • Users find Paycom to be not user-friendly, struggling with an unintuitive UI and complicated processes for everyday tasks.

What Are Recent G2 Reviews of Paycom?

Plum

Plum helps organizations unlock the power of durable soft skills to build stronger, more adaptable teams. Our behavioral assessment delivers predictive insights across the entire talent lifecycle, from hiring and development to internal mobility. By focusing on the human capabilities that drive long-term success, Plum equips you to make smarter, fairer, and more future-ready talent decisions at every stage.

Average Rating: 4.4/5.0

Total Reviews: 69

How Do G2 Users Rate Plum?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.3/10)
  • Performance: 7.5/10 (Category avg: 8.8/10)
  • Interoperability: 5.0/10 (Category avg: 8.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Plum?

  • Seller: Plum.io
  • Year Founded: 2012
  • HQ Location: Kitchener, Ontario
  • Twitter: @plum_io
    2,337 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Computer Software
  • Company Size: 49% Medium, 31% Small

What Are Recent G2 Reviews of Plum?

Grace Savides
GS
Researched and written by Grace Savides
Updated