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Best Remote Monitoring & Management (RMM) Software - Page 2

Tian Lin
TL
Researched and written by Tian Lin

Remote monitoring and management (RMM) software is used for network management and asset monitoring for IT systems. These tools provide visibility over connected endpoints, actions taken, and network performance. These tools are used within IT departments to ensure remotely connected IT assets are standardized, performing optimally, and operating in accordance with standards. RMM tools typically come with features that allow IT professionals to track issues, monitor systems, allocate tasks, and automate maintenance jobs.

RMM software can help businesses gain insight into the performance, health, and status of their various IT assets. They can also help IT professionals discover new assets, detect issues and resolve them remotely. With properly maintained remote monitoring, businesses will improve both network performance and network security.

To qualify for inclusion in the Remote Monitoring and Management (RMM) category, a product must:

Monitor IT assets including endpoints, computers, and applications
Monitor network performance, security and availability
Discover and track IT-related issues
Allow remote administrators to access endpoints

Best Remote Monitoring & Management (RMM) Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
72 Listings in Remote Monitoring & Management (RMM) Available
(206)4.6 out of 5
12th Easiest To Use in Remote Monitoring & Management (RMM) software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 48% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    119
    Ease of Use
    105
    Real-time Monitoring
    79
    Flexibility
    59
    Platform Support
    54
    Cons
    Learning Curve
    39
    Learning Difficulty
    29
    Complex Setup
    24
    Complex Configuration
    23
    Difficult Learning
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.8
    9.3
    Device Management
    Average: 8.8
    9.6
    Service Management
    Average: 8.5
    9.7
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 48% Mid-Market
  • 36% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
119
Ease of Use
105
Real-time Monitoring
79
Flexibility
59
Platform Support
54
Cons
Learning Curve
39
Learning Difficulty
29
Complex Setup
24
Complex Configuration
23
Difficult Learning
23
Pandora FMS features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.8
9.3
Device Management
Average: 8.8
9.6
Service Management
Average: 8.5
9.7
Remote Monitoring
Average: 8.9
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,610 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
(123)4.6 out of 5
9th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SuperOps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Customer Support
    42
    Features
    29
    User Interface
    23
    Integrations
    19
    Cons
    Missing Features
    26
    Feature Issues
    15
    Integration Issues
    12
    Lack of Integrations
    11
    Access Limitations
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SuperOps features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    8.8
    Device Management
    Average: 8.8
    8.8
    Service Management
    Average: 8.5
    8.9
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
SuperOps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Customer Support
42
Features
29
User Interface
23
Integrations
19
Cons
Missing Features
26
Feature Issues
15
Integration Issues
12
Lack of Integrations
11
Access Limitations
10
SuperOps features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
8.8
Device Management
Average: 8.8
8.8
Service Management
Average: 8.5
8.9
Remote Monitoring
Average: 8.9
Seller Details
Company Website
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intel AMT enables IT to remotely manage and repair PCs, workstations and entry servers, utilizing the same tools across platforms

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 31% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intel AMT features and usability ratings that predict user satisfaction
    8.0
    Ease of Admin
    Average: 8.8
    6.7
    Device Management
    Average: 8.8
    8.3
    Service Management
    Average: 8.5
    8.3
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1968
    HQ Location
    Santa Clara, CA
    Twitter
    @intel
    4,829,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120,576 employees on LinkedIn®
    Ownership
    NASDAQ:INTC
Product Description
How are these determined?Information
This description is provided by the seller.

Intel AMT enables IT to remotely manage and repair PCs, workstations and entry servers, utilizing the same tools across platforms

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 31% Enterprise
Intel AMT features and usability ratings that predict user satisfaction
8.0
Ease of Admin
Average: 8.8
6.7
Device Management
Average: 8.8
8.3
Service Management
Average: 8.5
8.3
Remote Monitoring
Average: 8.9
Seller Details
Year Founded
1968
HQ Location
Santa Clara, CA
Twitter
@intel
4,829,065 Twitter followers
LinkedIn® Page
www.linkedin.com
120,576 employees on LinkedIn®
Ownership
NASDAQ:INTC
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    This intelligent RMM tool allows teams to proactively prevent client disruptions, identify problems quickly, and decrease resolution time or downtime when issues occur. With ConnectWise RMM, you gain

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConnectWise RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Automation
    5
    Features
    3
    User Interface
    3
    Customer Support
    2
    Cons
    Feature Issues
    3
    Poor Interface
    3
    Expensive
    2
    Needs Improvement
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectWise RMM features and usability ratings that predict user satisfaction
    7.8
    Ease of Admin
    Average: 8.8
    8.4
    Device Management
    Average: 8.8
    7.9
    Service Management
    Average: 8.5
    8.7
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

This intelligent RMM tool allows teams to proactively prevent client disruptions, identify problems quickly, and decrease resolution time or downtime when issues occur. With ConnectWise RMM, you gain

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 22% Mid-Market
ConnectWise RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Automation
5
Features
3
User Interface
3
Customer Support
2
Cons
Feature Issues
3
Poor Interface
3
Expensive
2
Needs Improvement
2
Poor Customer Support
2
ConnectWise RMM features and usability ratings that predict user satisfaction
7.8
Ease of Admin
Average: 8.8
8.4
Device Management
Average: 8.8
7.9
Service Management
Average: 8.5
8.7
Remote Monitoring
Average: 8.9
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,126 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®
(308)4.0 out of 5
Optimized for quick response
15th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA 10 is a remote monitoring and management tool that offers features for IT management and automation, including patch automation, remote management, configurable reporting capabilities, and integration options.
    • Users like the ease of deploying the agent to devices, the ability to streamline IT operations, improve security, and the responsive customer support that helps with technical queries even on weekends.
    • Users mentioned that the cost to get started and deploy can be challenging, the user interface can sometimes lag, and the billing and licensing portal is extremely confusing, requiring direct contact with client representatives to fix issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Features
    30
    Remote Access
    24
    Automation
    23
    Customer Support
    20
    Cons
    Feature Issues
    28
    Improvement Needed
    26
    Missing Features
    26
    Expensive
    18
    Learning Curve
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaseya VSA features and usability ratings that predict user satisfaction
    7.8
    Ease of Admin
    Average: 8.8
    8.2
    Device Management
    Average: 8.8
    7.8
    Service Management
    Average: 8.5
    8.5
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA 10 is a remote monitoring and management tool that offers features for IT management and automation, including patch automation, remote management, configurable reporting capabilities, and integration options.
  • Users like the ease of deploying the agent to devices, the ability to streamline IT operations, improve security, and the responsive customer support that helps with technical queries even on weekends.
  • Users mentioned that the cost to get started and deploy can be challenging, the user interface can sometimes lag, and the billing and licensing portal is extremely confusing, requiring direct contact with client representatives to fix issues.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Features
30
Remote Access
24
Automation
23
Customer Support
20
Cons
Feature Issues
28
Improvement Needed
26
Missing Features
26
Expensive
18
Learning Curve
17
Kaseya VSA features and usability ratings that predict user satisfaction
7.8
Ease of Admin
Average: 8.8
8.2
Device Management
Average: 8.8
7.8
Service Management
Average: 8.5
8.5
Remote Monitoring
Average: 8.9
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,686 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
(88)4.9 out of 5
14th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Domotz’s network monitoring and management gives you command over your network. With full-context visibility of your IT infrastructure and the tools to resolve issues quickly with fewer resources, IT

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 75% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Domotz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Monitoring
    12
    Customer Support
    11
    Alert Notifications
    9
    Alerts
    9
    Cons
    Feature Issues
    5
    Expensive
    4
    Missing Features
    3
    Alert Issues
    2
    Device Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Domotz features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.8
    8.9
    Device Management
    Average: 8.8
    9.0
    Service Management
    Average: 8.5
    9.2
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Domotz
    Company Website
    Year Founded
    2015
    HQ Location
    Draper, Utah
    Twitter
    @domotz
    2,458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Domotz’s network monitoring and management gives you command over your network. With full-context visibility of your IT infrastructure and the tools to resolve issues quickly with fewer resources, IT

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 75% Small-Business
  • 18% Mid-Market
Domotz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Monitoring
12
Customer Support
11
Alert Notifications
9
Alerts
9
Cons
Feature Issues
5
Expensive
4
Missing Features
3
Alert Issues
2
Device Limitations
2
Domotz features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.8
8.9
Device Management
Average: 8.8
9.0
Service Management
Average: 8.5
9.2
Remote Monitoring
Average: 8.9
Seller Details
Seller
Domotz
Company Website
Year Founded
2015
HQ Location
Draper, Utah
Twitter
@domotz
2,458 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
(775)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring Performance
    48
    Ease of Use
    45
    Monitoring
    45
    Monitoring Capabilities
    45
    Easy Monitoring
    27
    Cons
    Expensive
    26
    Configuration Difficulty
    13
    Complex Setup
    12
    Integration Issues
    12
    User Interface Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    20,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring Performance
48
Ease of Use
45
Monitoring
45
Monitoring Capabilities
45
Easy Monitoring
27
Cons
Expensive
26
Configuration Difficulty
13
Complex Setup
12
Integration Issues
12
User Interface Issues
10
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,054 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
(69)4.7 out of 5
10th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:$110 per month
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
(206)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Addigy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Features
    8
    Ease of Use
    7
    Easy Setup
    4
    Product Quality
    4
    Cons
    Missing Features
    5
    Feature Issues
    4
    Needs Improvement
    4
    Improvement Needed
    3
    Scripting Challenges
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Addigy features and usability ratings that predict user satisfaction
    8.6
    Ease of Admin
    Average: 8.8
    9.0
    Device Management
    Average: 8.8
    8.8
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Addigy
    Company Website
    Year Founded
    2013
    HQ Location
    Miami, FL
    Twitter
    @addigy
    477 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
Addigy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Features
8
Ease of Use
7
Easy Setup
4
Product Quality
4
Cons
Missing Features
5
Feature Issues
4
Needs Improvement
4
Improvement Needed
3
Scripting Challenges
3
Addigy features and usability ratings that predict user satisfaction
8.6
Ease of Admin
Average: 8.8
9.0
Device Management
Average: 8.8
8.8
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 8.9
Seller Details
Seller
Addigy
Company Website
Year Founded
2013
HQ Location
Miami, FL
Twitter
@addigy
477 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A Key Part of Fortra (the new face of HelpSystems) Intermapper is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bring

    Users
    No information available
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 49% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intermapper Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Comprehensive Monitoring
    2
    Monitoring
    2
    Monitoring Services
    2
    Alerting System
    1
    Data Accuracy
    1
    Cons
    Licensing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intermapper features and usability ratings that predict user satisfaction
    8.2
    Ease of Admin
    Average: 8.8
    8.0
    Device Management
    Average: 8.8
    9.4
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fortra
    Year Founded
    1982
    HQ Location
    Eden Prairie, Minnesota
    Twitter
    @fortraofficial
    2,407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,774 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A Key Part of Fortra (the new face of HelpSystems) Intermapper is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bring

Users
No information available
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 49% Mid-Market
  • 36% Enterprise
Intermapper Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Comprehensive Monitoring
2
Monitoring
2
Monitoring Services
2
Alerting System
1
Data Accuracy
1
Cons
Licensing Issues
1
Intermapper features and usability ratings that predict user satisfaction
8.2
Ease of Admin
Average: 8.8
8.0
Device Management
Average: 8.8
9.4
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 8.9
Seller Details
Seller
Fortra
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,407 Twitter followers
LinkedIn® Page
www.linkedin.com
1,774 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, ef

    Users
    • Business Analyst
    • IT Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hexnode UEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    15
    Device Management
    13
    Customer Support
    9
    User Interface
    8
    Cons
    Device Management
    6
    Lacking Features
    6
    Missing Features
    6
    Limited Features
    5
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hexnode UEM features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.8
    9.3
    Device Management
    Average: 8.8
    8.7
    Service Management
    Average: 8.5
    9.3
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hexnode
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @thehexnode
    18,179 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    175 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, ef

Users
  • Business Analyst
  • IT Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Hexnode UEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
15
Device Management
13
Customer Support
9
User Interface
8
Cons
Device Management
6
Lacking Features
6
Missing Features
6
Limited Features
5
Expensive
4
Hexnode UEM features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.8
9.3
Device Management
Average: 8.8
8.7
Service Management
Average: 8.5
9.3
Remote Monitoring
Average: 8.9
Seller Details
Seller
Hexnode
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@thehexnode
18,179 Twitter followers
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Access
    3
    Intuitive
    3
    Reliability
    3
    Remote Access
    3
    Cons
    Expensive
    4
    Missing Features
    3
    Access Control
    2
    Feature Issues
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Central features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.8
    8.8
    Device Management
    Average: 8.8
    8.2
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 38% Mid-Market
LogMeIn Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Access
3
Intuitive
3
Reliability
3
Remote Access
3
Cons
Expensive
4
Missing Features
3
Access Control
2
Feature Issues
2
Limited Features
2
LogMeIn Central features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.8
8.8
Device Management
Average: 8.8
8.2
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 8.9
Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
(18)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, ale

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSP360 RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    1
    Ease of Use
    1
    Navigation Ease
    1
    Remote Control
    1
    User Interface
    1
    Cons
    Feature Issues
    1
    Missing Features
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSP360 RMM features and usability ratings that predict user satisfaction
    8.7
    Ease of Admin
    Average: 8.8
    8.6
    Device Management
    Average: 8.8
    7.8
    Service Management
    Average: 8.5
    8.3
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSP360
    Company Website
    Year Founded
    2011
    HQ Location
    Pittsburgh, PA
    Twitter
    @msp360
    2,805 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, ale

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
MSP360 RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
1
Ease of Use
1
Navigation Ease
1
Remote Control
1
User Interface
1
Cons
Feature Issues
1
Missing Features
1
Slow Performance
1
MSP360 RMM features and usability ratings that predict user satisfaction
8.7
Ease of Admin
Average: 8.8
8.6
Device Management
Average: 8.8
7.8
Service Management
Average: 8.5
8.3
Remote Monitoring
Average: 8.9
Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,805 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
(81)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syxsense is the world’s leading automated endpoint and vulnerability software provider. The Syxsense platform offers real-time device status, robust endpoint management, vulnerability scanning and rem

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Syxsense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Patch Management
    17
    Customer Support
    14
    Deployment Ease
    12
    Security
    11
    Cons
    Not User-Friendly
    9
    Clunky Interface
    8
    Poor Interface
    8
    Poor Interface Design
    8
    Difficulty
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Syxsense features and usability ratings that predict user satisfaction
    8.6
    Ease of Admin
    Average: 8.8
    8.8
    Device Management
    Average: 8.8
    6.7
    Service Management
    Average: 8.5
    9.2
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Syxsense
    Company Website
    Year Founded
    2012
    HQ Location
    Aliso Viejo, CA
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syxsense is the world’s leading automated endpoint and vulnerability software provider. The Syxsense platform offers real-time device status, robust endpoint management, vulnerability scanning and rem

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 30% Small-Business
Syxsense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Patch Management
17
Customer Support
14
Deployment Ease
12
Security
11
Cons
Not User-Friendly
9
Clunky Interface
8
Poor Interface
8
Poor Interface Design
8
Difficulty
7
Syxsense features and usability ratings that predict user satisfaction
8.6
Ease of Admin
Average: 8.8
8.8
Device Management
Average: 8.8
6.7
Service Management
Average: 8.5
9.2
Remote Monitoring
Average: 8.9
Seller Details
Seller
Syxsense
Company Website
Year Founded
2012
HQ Location
Aliso Viejo, CA
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, ne

    Users
    • Network Engineer
    Industries
    • Information Technology and Services
    • Internet
    Market Segment
    • 82% Mid-Market
    • 14% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Centreon features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.8
    9.2
    Device Management
    Average: 8.8
    10.0
    Service Management
    Average: 8.5
    10.0
    Remote Monitoring
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Centreon
    Company Website
    Year Founded
    2005
    HQ Location
    Paris, France
    Twitter
    @Centreon
    726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    150 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, ne

Users
  • Network Engineer
Industries
  • Information Technology and Services
  • Internet
Market Segment
  • 82% Mid-Market
  • 14% Enterprise
Centreon features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.8
9.2
Device Management
Average: 8.8
10.0
Service Management
Average: 8.5
10.0
Remote Monitoring
Average: 8.9
Seller Details
Seller
Centreon
Company Website
Year Founded
2005
HQ Location
Paris, France
Twitter
@Centreon
726 Twitter followers
LinkedIn® Page
www.linkedin.com
150 employees on LinkedIn®