# Top Free Remote Monitoring & Management (RMM) Software

## How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track?

**Total Products under this Category:** 55

### Category Stats (Aug 2026)

- **Average Rating:** 4.53/5 (↑0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** RMM Central (+8.33%) - Among all products in this category, RMM Central recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Monitoring & Management (RMM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 18,000+ Authentic Reviews
- 55+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Monitoring & Management (RMM) Software
 ![G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.png?focus%5B%5D=25671&focus%5B%5D=16222&focus%5B%5D=126474&focus%5B%5D=2397&focus%5B%5D=70792&focus%5B%5D=68034&focus%5B%5D=67528&focus%5B%5D=1286574)

Highlighted products: NinjaOne, Atera, Acronis Cyber Protect Cloud, TeamViewer, Action1, Datto RMM, N-able N-central, and Ivanti Neurons for Unified Endpoint Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=atera&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=teamviewer&focus%5B%5D=action1&focus%5B%5D=datto-rmm&focus%5B%5D=n-able-n-central&focus%5B%5D=ivanti-neurons-for-unified-endpoint-management)

**Sponsored**

### Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1717&secure%5Bchosen_at%5D=2026-08-10T21%3A17%3A16Z&secure%5Bdisplayable_resource_id%5D=1424&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1424&secure%5Bplacement_resource_ids%5D%5B%5D=1161&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14979&secure%5Bresource_id%5D=1717&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-monitoring-management-rmm%2Ffree&secure%5Btoken%5D=a88556b79735daea950738efd5ca061ab92a5e94fe2e1781e548990ddcc42267&secure%5Burl%5D=https%3A%2F%2Fwww.tanium.com%2Fsee-a-demo%2F%3Futm_source%3Dg2%26utm_source_platform%3Dg2_ads%26utm_asset%3Ddemorequest%26utm_medium%3Dreviewsite%26utm_campaign%3Drwsite-g2-lead-bofu-all-GBL-autoit-spnsr-demoreq-EN%26utm_content%3Dprospect%26utm_id%3D701PI00002WvdsUYAR%26utm_marketing_tactic%3Ddemo_request%26utm_creative_format%3Dppc&secure%5Burl_type%5D=book_demo)

### [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,952

#### How Do G2 Users Rate NinjaOne?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 9.4/10 (Category avg: 9.3/10)
- **Service Management:** 8.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind NinjaOne?

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** www.ninjaone.com
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne  
3,607 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 47% Medium, 45% Small

#### What Do G2 Reviewers Say About NinjaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly.
- Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management.
- Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring.
- Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time.
- Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions.

##### Cons

- Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities.
- Users find the **search function lacking** , and the interface can confuse end users with unclear icons.
- Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options.
- Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking.
- Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne.

#### What Are Recent G2 Reviews of NinjaOne?

**["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)**

**Rating:** 4.5/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731)

**["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)**

**Rating:** 5.0/5.0 stars

_— Drew B._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777)

#### What Are G2 Users Discussing About NinjaOne?

- [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments
- [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments
- [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment

### [Atera](https://www.g2.com/fr/products/atera/reviews)

Atera définit la catégorie de l'informatique autonome, où des agents d'IA résolvent des incidents techniques de bout en bout, sans qu'un technicien ne soit impliqué. La plateforme de gestion informatique native à l'IA d'Atera consolide la gestion à distance (RMM), le service d'assistance, la gestion des tickets, les rapports avancés et l'automatisation, permettant aux équipes informatiques et aux MSP de gérer et protéger l'infrastructure, d'automatiser les tâches et d'améliorer la qualité du service en réduisant les temps d'arrêt et en améliorant les SLA. L'agent autonome d'IA d'Atera, Robin, détecte, diagnostique, remédie et vérifie les incidents en agissant directement sur les appareils, serveurs, réseaux et mainframes, résolvant entièrement les incidents de niveau 1 et les incidents complexes de niveau 2. 1) Résolution sans attente. Robin ne se contente pas de suggérer ou d'assister, il agit et résout, de manière autonome, instantanément. 2) Couverture permanente, jour et nuit. Robin étend la portée de votre équipe 24h/24, résolvant les problèmes à 2h du matin aussi efficacement qu'à 14h, de sorte que votre équipe ne soit pas la seule ligne de défense pour lutter contre les temps d'arrêt. 3) Un technicien informatique personnel pour chaque employé. Un agent d'IA intelligent et conscient du contexte qui comprend votre environnement, s'adapte à chaque utilisateur et répond instantanément. Construit sur une architecture brevetée, Robin fonctionne comme un système d'action au sein de votre environnement d'entreprise existant, respectant les normes de sécurité et de conformité de niveau entreprise les plus élevées. Il est régi par des garde-fous configurables, une piste d'audit complète et des flux de travail d'approbation, de sorte que l'autonomie ne se fait jamais au détriment du contrôle. Plus de 13 000 organisations dans plus de 120 pays comptent sur Atera pour que leurs employés travaillent sans interruption. Découvrez comment Atera peut vous aider à atteindre une efficacité organisationnelle inégalée sur www.atera.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,226

#### How Do G2 Users Rate Atera?

- **Facilité d’administration:** 9.0/10 (Category avg: 8.8/10)
- **Gestion des appareils:** 9.0/10 (Category avg: 9.3/10)
- **Gestion des services:** 8.7/10 (Category avg: 8.5/10)
- **Surveillance à distance:** 9.2/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Atera?

- **Vendeur:** [Atera](https://www.g2.com/fr/sellers/atera)
- **Site Web de l'entreprise:** www.atera.com
- **Année de fondation:** 2011
- **Emplacement du siège social:** Tel Aviv
- **Twitter:** @AteraCloud  
1,675 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propriétaire, Responsable informatique
- **Top Industries:** Technologie de l'information et services, Sécurité informatique et réseau
- **Company Size:** 55% Small, 31% Medium

#### What Do G2 Reviewers Say About Atera?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent qu'Atera est incroyablement **facile à utiliser** , rationalisant la gestion des postes de travail et des serveurs en un seul endroit.
- Les utilisateurs apprécient les **outils d'automatisation puissants** d'Atera, permettant une gestion efficace des postes de travail et des serveurs grâce à des scripts et un accès à distance.
- Les utilisateurs apprécient le **tableau de bord tout-en-un** d'Atera, qui simplifie leur flux de travail et améliore considérablement la productivité.
- Les utilisateurs apprécient l' **efficacité** d'Atera, notant que son automatisation et sa facilité d'utilisation simplifient la gestion de leurs appareils.
- Les utilisateurs apprécient la **surveillance proactive** d'Atera, améliorant l'efficacité avec un tableau de bord tout-en-un sans faille pour un meilleur flux de travail.

##### Cons

- Les utilisateurs notent des **fonctionnalités manquantes** comme les listes de contrôle et un contexte d'alerte insuffisant, compliquant leur expérience globale avec Atera.
- Les utilisateurs trouvent les **fonctionnalités limitées** d'Atera restrictives, surtout dans l'application mobile et les options de facturation.
- Les utilisateurs signalent que **des améliorations sont nécessaires** dans les changements d'interface d'Atera et la fiabilité de l'accès à distance, ce qui impacte les flux de travail.
- Les utilisateurs notent que **les temps de chargement des rapports et la personnalisation limitée** peuvent nuire à l'efficacité et à l'utilisabilité au sein d'Atera.
- Les utilisateurs soulignent les **problèmes de fonctionnalités** avec Atera, y compris les incréments de facturation peu pratiques et les changements d'interface perturbateurs.

#### What Are Recent G2 Reviews of Atera?

**["RMM facile à utiliser avec un patching puissant, un scripting et une vue centrale des appareils"](https://www.g2.com/fr/survey_responses/atera-review-13223481)**

**Rating:** 4.0/5.0 stars

_— Kyle R._

[Read full review](https://www.g2.com/fr/survey_responses/atera-review-13223481)

**["Surveillance stable, propre et facile avec IA intégrée"](https://www.g2.com/fr/survey_responses/atera-review-13213152)**

**Rating:** 4.5/5.0 stars

_— Dieter S._

[Read full review](https://www.g2.com/fr/survey_responses/atera-review-13213152)

#### What Are G2 Users Discussing About Atera?

- [À quoi sert Atera ?](https://www.g2.com/fr/discussions/what-is-atera-used-for) - 1 comment
- [Quel est le meilleur outil RMM ?](https://www.g2.com/fr/discussions/what-is-the-best-rmm-tool) - 1 comment
- [Est-ce que Atera est sûr ?](https://www.g2.com/fr/discussions/is-atera-safe) - 2 comments
- [Qu'est-ce qu'Atera RMM ?](https://www.g2.com/fr/discussions/what-is-atera-rmm) - 1 comment
- [Qu'est-ce que le logiciel Atera ?](https://www.g2.com/fr/discussions/what-is-atera-software) - 1 comment

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,044

#### How Do G2 Users Rate TeamViewer?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.4/10 (Category avg: 9.3/10)
- **Service Management:** 9.4/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.3/10 (Category avg: 9.3/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Awesome remote connecting software"](https://www.g2.com/survey_responses/teamviewer-review-6713136)**

**Rating:** 5.0/5.0 stars

_— Haritha C._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-6713136)

**["Remote support my customers "](https://www.g2.com/survey_responses/teamviewer-review-4988600)**

**Rating:** 4.5/5.0 stars

_— Fadi K._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-4988600)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 791

#### How Do G2 Users Rate Datto RMM?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.2/10 (Category avg: 9.3/10)
- **Service Management:** 8.7/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.2/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Datto RMM?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About Datto RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites.
- Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows.
- Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently.
- Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly.
- Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively.

##### Cons

- Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times.
- Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls.
- Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights.
- Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM.
- Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability.

#### What Are Recent G2 Reviews of Datto RMM?

**["Comprehensive Management with Limited Automation in Patches"](https://www.g2.com/survey_responses/datto-rmm-review-13210156)**

**Rating:** 4.0/5.0 stars

_— Ronald J._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-13210156)

**["Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs"](https://www.g2.com/survey_responses/datto-rmm-review-12813084)**

**Rating:** 4.0/5.0 stars

_— D S._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12813084)

#### What Are G2 Users Discussing About Datto RMM?

- [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure)
- [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments
- [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto)
- [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) - 2 comments

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,165

#### How Do G2 Users Rate Action1?

- **Ease of Admin:** 9.5/10 (Category avg: 8.8/10)
- **Device Management:** 9.1/10 (Category avg: 9.3/10)
- **Service Management:** 8.0/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.9/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 56% Medium, 36% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Makes Third-Party Patching and Remote Support Effortless for MSPs"](https://www.g2.com/survey_responses/action1-review-13218996)**

**Rating:** 5.0/5.0 stars

_— Alex A._

[Read full review](https://www.g2.com/survey_responses/action1-review-13218996)

**["Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting"](https://www.g2.com/survey_responses/action1-review-13040126)**

**Rating:** 5.0/5.0 stars

_— Ryan H._

[Read full review](https://www.g2.com/survey_responses/action1-review-13040126)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.

**Average Rating:** 4.4/5.0

**Total Reviews:** 542

#### How Do G2 Users Rate N-able N-central?

- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.8/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10)

#### Who Is the Company Behind N-able N-central?

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable  
15,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5126feeafafe79ea909650b9a1843e1c77c65ad993ae2f9ac89cf6b559e88be4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fn-able&secure%5Burl_type%5D=linkedin_company_website)  
2,287 employees on LinkedIn®
- **Ownership:** NYSE: NABL

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About N-able N-central?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of N-able N-central, which simplifies remote management and integration of tools.
- Users value the **automation capabilities** of N-able N-central, appreciating the control and flexibility it provides.
- Users value the **customizable scripting options** and excellent remote access for effective IT management in N-able N-central.
- Users value the **solid remote access** features of N-able N-central, enhancing monitoring and management capabilities.
- Users value the **extensive monitoring capabilities** of N-able N-central, enabling proactive support without client disruption.

##### Cons

- Users find the **missing features** in N-able N-central, like better chat and credential management, frustrating for support tasks.
- Users experience **feature issues** with N-able N-central, including bugs, inconsistent filters, and a lack of reporting.
- Users express frustration with the **inability to edit filters** and the complexity of managing patches in N-able N-central.
- Users experience a challenging **learning curve** with N-able N-central due to scattered documentation and complexity.
- Users find the **user interface confusing** , often struggling with navigation and frequent issues with the take control feature.

#### What Are Recent G2 Reviews of N-able N-central?

**["N-central - Great software to manage a fleet of device and get proper information"](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)**

**Rating:** 4.5/5.0 stars

_— Jeremi D._

[Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)

**["Very powerful, flexible platform with strong integrations and automation"](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)**

**Rating:** 5.0/5.0 stars

_— Patrick K._

[Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)

#### What Are G2 Users Discussing About N-able N-central?

- [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment
- [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do)
- [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central)
- [What is N Central?](https://www.g2.com/discussions/what-is-n-central)

### [Syncro](https://www.g2.com/products/syncro/reviews)

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security management in a single system, eliminating the tool sprawl that creates security gaps and slows teams down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 536

#### How Do G2 Users Rate Syncro?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.9/10 (Category avg: 9.3/10)
- **Service Management:** 8.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.9/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Syncro?

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Company Website:** syncrosecure.com
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 80% Small, 9% Medium

#### What Do G2 Reviewers Say About Syncro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Syncro, facilitating quick troubleshooting and seamless client communication.
- Users praise Syncro for its **effective ticket management and comprehensive support** , enhancing efficiency and streamlining processes.
- Users find the **initial setup easy** , making Syncro accessible even for first-time users managing complex RMM solutions.
- Users praise the **automation capabilities** of Syncro, enhancing workflow efficiency and streamlining ticket management processes.
- Users value the **seamless integrations** of Syncro, enhancing both internal processes and external partnerships effectively.

##### Cons

- Users express a need for **missing features** like real-time messaging and more Linux distro support in Syncro.
- Users report that **improvement is needed** for Syncro's interface and responsiveness to enhance overall usability.
- Users feel the **feature limitations** of Syncro, particularly in UI, reporting, and Linux support, hinder productivity.
- Users express concerns over **feature limitations** in Syncro, requesting improvements and modern updates to enhance usability.
- Users find that Syncro **lacks essential advanced features** , making management and automation more complex and less efficient.

#### What Are Recent G2 Reviews of Syncro?

**["User-Friendly App that is great for a team in a business"](https://www.g2.com/survey_responses/syncro-review-12059675)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/syncro-review-12059675)

**["Seamless Tool Integration and Intuitive Setup"](https://www.g2.com/survey_responses/syncro-review-11175905)**

**Rating:** 5.0/5.0 stars

_— Danilo B._

[Read full review](https://www.g2.com/survey_responses/syncro-review-11175905)

#### What Are G2 Users Discussing About Syncro?

- [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for)
- [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment
- [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d)
- [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) - 1 comment
- [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) - 3 comments

### [Milvus TI](https://www.g2.com/products/milvus-ti/reviews)

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes.

**Average Rating:** 4.8/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate Milvus TI?

- **Ease of Admin:** 9.3/10 (Category avg: 8.8/10)
- **Device Management:** 9.8/10 (Category avg: 9.3/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Milvus TI?

- **Seller:** [Milvus](https://www.g2.com/sellers/milvus)
- **HQ Location:** São Caetano do Sul, BR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5207e3e565cbf695d644e8785c6511fd183ee9cd09a9a94b41005eeeae290bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilvusbr%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Analista de Suporte, Analista de TI
- **Top Industries:** Information Technology and Services, Computer Networking
- **Company Size:** 45% Small, 42% Medium

#### What Do G2 Reviewers Say About Milvus TI?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **efficient ticket management and automation** features of Milvus TI, streamlining daily operations effectively.
- Users rave about the **automation features** of Milvus TI, significantly reducing manual workloads and enhancing efficiency.
- Users praise the **efficiency** of Milvus TI, streamlining ticket management and enhancing daily operations with automation.
- Users appreciate the **management efficiency** of Milvus TI, automating tasks and enhancing daily operations seamlessly.
- Users value the **WhatsApp integration** in Milvus TI, which streamlines ticket management and enhances operational efficiency.

##### Cons

- Users experience **connection issues** with Milvus TI, especially on older hardware, leading to sluggish performance and unreliability.
- Users find the **performance issues** of Milvus TI concerning, particularly on older hardware with sluggish connections.
- Users find Milvus TI **initially complex** due to filter usage, but it becomes manageable with time and effort.
- Users experience **latency issues** with Milvus TI, especially on older hardware, affecting performance and connection speed.
- Users find the **learning curve steep** with Milvus TI, making it initially complex for those unfamiliar with filters.

#### What Are Recent G2 Reviews of Milvus TI?

**["Intuitive system with complete inventory, service, and tickets, good cost-benefit"](https://www.g2.com/survey_responses/milvus-ti-review-12376802)**

**Rating:** 4.0/5.0 stars

_— Gabriel M._

[Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12376802)

**["Strategic dashboards that elevate real-time support management"](https://www.g2.com/survey_responses/milvus-ti-review-12378087)**

**Rating:** 5.0/5.0 stars

_— Pytter S._

[Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12378087)

### [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews)

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. Key features include: • Manage all devices across Windows, Linux and Apple platforms • Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies • Automated Microsoft patch management to help ensure compliance and security at all times • Integrated Endpoint Detection and Response for layered security • Drag and drop automation for efficient service delivery • Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android) • Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams • Simple time tracking, including functionality for recurring tickets and appointments • Automated billing and invoicing that integrates with your existing accounting software • Best in class integrations, providing flexibility via APIs and open ecosystem N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

**Average Rating:** 4.3/5.0

**Total Reviews:** 347

#### How Do G2 Users Rate N-able N-Sight RMM?

- **Ease of Admin:** 8.2/10 (Category avg: 8.8/10)
- **Device Management:** 8.5/10 (Category avg: 9.3/10)
- **Service Management:** 8.0/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.0/10 (Category avg: 9.3/10)

#### Who Is the Company Behind N-able N-Sight RMM?

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable  
15,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5126feeafafe79ea909650b9a1843e1c77c65ad993ae2f9ac89cf6b559e88be4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fn-able&secure%5Burl_type%5D=linkedin_company_website)  
2,287 employees on LinkedIn®
- **Ownership:** NYSE: NABL

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 74% Small, 20% Medium

#### What Do G2 Reviewers Say About N-able N-Sight RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users find N-able N-Sight RMM incredibly **easy to use** , appreciating its smooth navigation and straightforward setup.
- Users appreciate the **efficient remote access** features of N-able N-Sight RMM, simplifying workstation management and troubleshooting.
- Users appreciate the **automation capabilities** of N-able N-Sight RMM, streamlining tasks and enhancing overall efficiency.
- Users value the **comprehensive remote monitoring** capabilities of N-able N-Sight RMM, enhancing efficiency and ease of use.
- Users value the **useful and stable features** of N-able N-Sight RMM that enhance customer support and service quality.

##### Cons

- Users are frustrated with **feature issues** due to lack of integration, poor monitoring, and insufficient bug resolution efforts.
- Users find N-able N-Sight RMM **not user-friendly** , struggling with navigation and an overwhelming interface for new users.
- Users experience **laggy performance** with N-able N-Sight RMM, especially during remote access with multiple sessions.
- Users highlight the **lack of features** in N-able N-Sight RMM, requesting improved integrations and customization options.
- Users experience significant **patching issues** , with unreliable agents and inconsistent management creating more work, not less.

#### What Are Recent G2 Reviews of N-able N-Sight RMM?

**["Extremely Comprehensive Tool"](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-13200894)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-13200894)

**["Recommended"](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-10987186)**

**Rating:** 4.0/5.0 stars

_— Reece B._

[Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-10987186)

#### What Are G2 Users Discussing About N-able N-Sight RMM?

- [What does remote monitoring mean?](https://www.g2.com/discussions/what-does-remote-monitoring-mean)
- [What is SolarWinds RMM?](https://www.g2.com/discussions/what-is-solarwinds-rmm)
- [How does SolarWinds monitoring tool work?](https://www.g2.com/discussions/how-does-solarwinds-monitoring-tool-work)
- [What is SolarWinds monitoring?](https://www.g2.com/discussions/what-is-solarwinds-monitoring)

### [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews)

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

**Average Rating:** 4.3/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate LogMeIn Resolve?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.3/10 (Category avg: 9.3/10)
- **Service Management:** 9.2/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10)

#### Who Is the Company Behind LogMeIn Resolve?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 36% Small

#### What Do G2 Reviewers Say About LogMeIn Resolve?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of LogMeIn Resolve, making remote support seamless across various platforms.
- Users love the **easy remote access** of LogMeIn Resolve, allowing support without user presence on the other end.
- Users appreciate the **easy remote access** for support, enabling efficient assistance without user presence on the other side.
- Users commend the **convenience and efficiency** of LogMeIn Resolve, enhancing their HelpDesk workflows with simple connectivity.
- Users commend the **responsive customer support** of LogMeIn Resolve, enhancing their remote assistance experience.

##### Cons

- Users report **remote access issues** , including connection drops and limitations on printing from remote PCs.
- Users find LogMeIn Resolve **bit pricey** , especially when compared to alternatives, limiting access to features.
- Users report **slow performance** during high load usage and poor internet, affecting video quality and file transfers.
- Users experience **technical issues** on Mac and face challenges with monitoring during high usage and MDM functionality.
- Users experience **connection issues** with LogMeIn Resolve, impacting performance and leading to occasional failures in connecting to PCs.

#### What Are Recent G2 Reviews of LogMeIn Resolve?

**["Centralized IT Solution with Robust Features"](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)**

**Rating:** 4.5/5.0 stars

_— Ruban B._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)

**["Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding"](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)**

**Rating:** 4.0/5.0 stars

_— Steve K._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)

#### What Are G2 Users Discussing About LogMeIn Resolve?

- [How much does LogMeIn Resolve cost?](https://www.g2.com/discussions/how-much-does-logmein-resolve-cost)
- [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment
- [What is LogMeIn Resolve remote support?](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support)
- [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments

### [SuperOps](https://www.g2.com/products/superops/reviews)

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead. SuperOps eliminates this complexity by bringing everything together in a single platform built on a unified architecture. Unlike traditional solutions that connect multiple products through integrations, SuperOps is built on a shared data layer, allowing every feature to work seamlessly together. This unified approach enables IT teams to manage their entire environment from one platform while providing AI with the complete operational context needed to automate tasks and improve decision-making. Key Features 1) Professional Services Automation (PSA) for managing MSP business operations, contracts, billing, SLAs, and service delivery. 2) Remote Monitoring & Management (RMM) with unified endpoint management capabilities. 3) Help Desk & Ticketing with ITSM workflows for incidents, service requests, problems, and change management. 4) Mobile Device Management (MDM) for iOS, iPadOS, and Android devices. 5)Asset Management to maintain complete visibility across IT infrastructure. 6) Network Monitoring using SNMP and ICMP across more than \*\*250+ network vendors. 7) Patch Management\*\* for operating systems as well as third-party applications. 8) IT Documentation\*\* and a modern \*\*self-service portal\*\* for end users. 9) Cross-platform endpoint management\*\* supporting Windows, macOS, Linux, iOS, iPadOS, and Android. Monica AI: AI-Native IT Operations At the heart of SuperOps is \*\*Monica AI\*\*, an agentic AI layer designed alongside the platform from day one. Unlike AI assistants that operate as standalone chatbots, Monica has access to the platform's unified data layer, enabling it to understand the complete IT environment. Monica AI helps teams by: 1) Automatically triaging and prioritizing tickets. 2) Summarizing customer conversations and technician communications. 3) Drafting worklogs and technician notes. 4) Recommending relevant knowledge base articles. 5) Proactively identifying patch vulnerabilities and CVE risks. 6) Automating repetitive tasks such as password resets, software access requests, and recurring remediation workflows. Because Monica operates with complete visibility into tickets, devices, assets, patches, and policies, it can take context-aware actions rather than simply making recommendations. Integrations SuperOps integrates with a broad ecosystem of business, security, and productivity applications, including: - Slack - Microsoft Teams - Microsoft Outlook - Azure Active Directory - Okta - QuickBooks - Xero - Bitdefender - SentinelOne - ESET - Acronis - TeamViewer - ConnectWise Control - Chocolatey - Winget The platform also includes Splashtop and ISL Online remote access at no additional cost, helping organizations reduce software licensing expenses. Benefits for MSPs SuperOps enables MSPs to scale efficiently with features designed for operational growth and profitability. 1) Multi-tenant client management. 2) Real-time profitability tracking using live operational data. 3) Contract and SLA management. 4) Automated billing and invoicing. 5) AI-powered workflow automation to reduce manual effort. 6) Operational scalability without increasing headcount proportionally. Benefits for Internal IT Teams For enterprise IT departments, SuperOps provides centralized visibility and control across modern hybrid environments. - Unified endpoint management across multiple operating systems. - Infrastructure monitoring and asset visibility. - Compliance-ready audit trails. - Structured ITSM workflows. - AI-driven automation for routine IT operations. - Improved efficiency for hybrid and distributed workforces. Why Choose SuperOps? SuperOps combines modern architecture with enterprise-grade capabilities in a single platform designed for today's IT operations. - AI-native platform built from the ground up. - Single unified solution replacing multiple standalone tools. - Shared data architecture that eliminates data silos. - Fast implementation, typically measured in days rather than months. - Transparent pricing with no hidden complexity. - 24/5 human customer support. - Dedicated onboarding and migration assistance. - Continuous innovation from a founder-led product company. SuperOps helps MSPs and internal IT teams consolidate their IT operations stack into one unified platform, replacing reactive, tool-driven workflows with proactive, AI-powered service delivery. By reducing operational complexity and automating repetitive work, organizations can improve efficiency, enhance service quality, and scale without adding unnecessary overhead.

**Average Rating:** 4.4/5.0

**Total Reviews:** 200

#### How Do G2 Users Rate SuperOps?

- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Device Management:** 9.0/10 (Category avg: 9.3/10)
- **Service Management:** 8.8/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.0/10 (Category avg: 9.3/10)

#### Who Is the Company Behind SuperOps?

- **Seller:** [SuperOps Inc](https://www.g2.com/sellers/superops-inc)
- **Company Website:** superops.com
- **Year Founded:** 2020
- **HQ Location:** Claymont, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66d52cd1c4ac582f344d1509c7a0368ea31ec9c57b46eb68a317c99ac786483c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuperops-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 84% Small, 14% Medium

#### What Do G2 Reviewers Say About SuperOps?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SuperOps to be **very easy to use** , appreciating its shallow learning curve and intuitive interface.
- Users rave about the **exceptional customer support** of SuperOps, highlighting quick responses and helpful guidance every time.
- Users appreciate the **ease of use and feature growth** of SuperOps, which enhances their MSP experience significantly.
- Users praise the **attractive GUI design** of SuperOps, enhancing their IT support operations with ease and efficiency.
- Users highlight the **intuitive interface** of SuperOps, making it easy to streamline workflows and manage operations effectively.

##### Cons

- Users notice the **missing features** in SuperOps, particularly the lack of user signatures on tickets for proof of delivery.
- Users point out **feature issues** in SuperOps, such as limited integrations and cumbersome workflows that need improvement.
- Users note **integration issues** with SuperOps, suggesting improvements for smoother functionality and additional connectivity options.
- Users face **access limitations** with SuperOps, including file preview issues and restrictions on uploading large files.
- Users note a **lack of integrations** in SuperOps, suggesting improvements with additional connections to enhance functionality.

#### What Are Recent G2 Reviews of SuperOps?

**["Modern, Fast-Evolving RMM with a Great UI and Strong Integrations"](https://www.g2.com/survey_responses/superops-review-12985082)**

**Rating:** 4.5/5.0 stars

_— Kevin J. W._

[Read full review](https://www.g2.com/survey_responses/superops-review-12985082)

**["All-in-One RMM + Ticketing That Powers Remote-First Automation"](https://www.g2.com/survey_responses/superops-review-12986642)**

**Rating:** 5.0/5.0 stars

_— Nick M._

[Read full review](https://www.g2.com/survey_responses/superops-review-12986642)

### [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews)

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity.

**Average Rating:** 4.2/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate ConnectWise RMM?

- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)
- **Device Management:** 8.2/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.5/10 (Category avg: 9.3/10)

#### Who Is the Company Behind ConnectWise RMM?

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Company Website:** www.connectwise.com
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,401 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 68% Small, 26% Medium

#### What Do G2 Reviewers Say About ConnectWise RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ConnectWise RMM, finding it helpful for monitoring and automation tasks.
- Users value the **seamless remote access** of ConnectWise RMM, enabling efficient support from any location with minimal lag.
- Users value **automation** in ConnectWise RMM, appreciating its convenience in managing tasks and enhancing security.
- Users value the **All-in-One Solution** of ConnectWise RMM for its simplicity and effective management capabilities.
- Users appreciate the **user-friendly interface** of ConnectWise RMM, enhancing visibility and efficiency in managing organizations.

##### Cons

- Users are frustrated with the **missing features** in ConnectWise RMM, hindering workflow and reporting efficiency.
- Users experience **poor customer support** , often facing delays and communication issues that hinder prompt issue resolution.
- Users find **feature issues** in ConnectWise RMM, leading to complexity and underutilization for smaller businesses.
- Users face significant **integration issues** with ConnectWise RMM, impacting functionality and causing connectivity problems.
- Users find ConnectWise RMM to be **expensive** due to charges per device and per technician, seeking more affordable options.

#### What Are Recent G2 Reviews of ConnectWise RMM?

**["Access and maintain your endpoints from a web browser"](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101)

**["Connectwise RMM is a delight to work with, it has what it takes to be a competitive RMM tool."](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634)**

**Rating:** 5.0/5.0 stars

_— Parag R._

[Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634)

#### What Are G2 Users Discussing About ConnectWise RMM?

- [What is Continuum desktop agent?](https://www.g2.com/discussions/what-is-continuum-desktop-agent) - 1 comment
- [What is Continuum command?](https://www.g2.com/discussions/what-is-continuum-command)
- [What is Continuum RMM?](https://www.g2.com/discussions/what-is-continuum-rmm)

### [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews)

Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate Pandora FMS?

- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)
- **Device Management:** 9.6/10 (Category avg: 9.3/10)
- **Service Management:** 9.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.8/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Pandora FMS?

- **Seller:** [Pandora FMS](https://www.g2.com/sellers/pandora-fms)
- **Company Website:** pandorafms.com
- **Year Founded:** 2004
- **HQ Location:** Madrid, Spain
- **Twitter:** @pandorafms  
5,458 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61d7801b672bcc3a5cfb4d3ed56b7b1a3a133a8d7502bbad6f151e6ab0c02fdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandora-pfms%2F&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Data Analyst
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 50% Medium, 37% Small

#### What Do G2 Reviewers Say About Pandora FMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable remote monitoring** of Pandora FMS, appreciating its seamless integration and ease of access.
- Users appreciate the **ease of use** of Pandora FMS, making server monitoring and management seamless and efficient.
- Users value the **real-time monitoring** capabilities of Pandora FMS, enhancing visibility and quick response across IT systems.
- Users value the **flexibility** of Pandora FMS, easily adapting monitoring to diverse systems and specific needs.
- Users value the **real-time network monitoring** of Pandora FMS, which provides instant alerts for any issues.

##### Cons

- Users find the **learning curve steep** , especially for beginners navigating complex scripts and configurations.
- Users find the **complex setup** of Pandora FMS to be challenging, impacting initial experiences and usability.
- Users find the **learning curve steep** with Pandora FMS, particularly when customizing and integrating specific functionalities.
- Users struggle with the **complex configuration** of Pandora FMS, finding the setup process time-consuming and challenging to navigate.
- Users find the **difficult learning curve** of Pandora FMS challenging, affecting their overall experience with the software.

#### What Are Recent G2 Reviews of Pandora FMS?

**["Why we decided to bet on PandoraFMS"](https://www.g2.com/survey_responses/pandora-fms-review-7666873)**

**Rating:** 4.5/5.0 stars

_— Verified User in Commercial Real Estate_

[Read full review](https://www.g2.com/survey_responses/pandora-fms-review-7666873)

**["Fast Deployment, Easy to Use, and Strong Performance Even in the Community Version"](https://www.g2.com/survey_responses/pandora-fms-review-12677659)**

**Rating:** 5.0/5.0 stars

_— David D._

[Read full review](https://www.g2.com/survey_responses/pandora-fms-review-12677659)

#### What Are G2 Users Discussing About Pandora FMS?

- [What are the benefits and drawbacks of using Pandora FMS for IT monitoring?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-pandora-fms-for-it-monitoring)

### [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews)

Helping people and businesses access their digital lives from virtually anywhere, on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate LogMeIn Central?

- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Device Management:** 8.7/10 (Category avg: 9.3/10)
- **Service Management:** 8.1/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10)

#### Who Is the Company Behind LogMeIn Central?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 38% Medium

#### What Are Recent G2 Reviews of LogMeIn Central?

**["LogMeIn For Fast, Efficient Remote Troubleshooting"](https://www.g2.com/survey_responses/logmein-central-review-12661807)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807)

**["Great Remote Management and Remote Control software!"](https://www.g2.com/survey_responses/logmein-central-review-4579787)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787)

### [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews)

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/

**Average Rating:** 4.5/5.0

**Total Reviews:** 264

#### How Do G2 Users Rate Hexnode UEM?

- **Ease of Admin:** 9.0/10 (Category avg: 8.8/10)
- **Device Management:** 9.3/10 (Category avg: 9.3/10)
- **Service Management:** 8.6/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 9.3/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Hexnode UEM?

- **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc)
- **Company Website:** www.mitsogo.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @thehexnode  
17,615 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb8dafaa52bbdd30fb36a0014bad1a9201ac5f2f3a1f5fc73bb6ede20d24ed01&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4823816%2F&secure%5Burl_type%5D=linkedin_company_website)  
532 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Business Analyst, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Medium, 36% Small

#### What Do G2 Reviewers Say About Hexnode UEM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of Hexnode UEM, enhancing their ability to manage and configure features effortlessly.
- Users appreciate the **cross-platform device management** of Hexnode UEM, simplifying setup and profile management for everyone.
- Users appreciate the **ease of use** of Hexnode UEM, praising its simplicity and responsive 24/7 support.
- Users appreciate the **stellar customer support** of Hexnode UEM, which provides excellent assistance when needed.
- Users value the **easy app management** features of Hexnode UEM, enhancing control and navigation for administrators.

##### Cons

- Users find the **missing features** in Hexnode UEM frustrating, particularly for user management and Kiosk mode functionality.
- Users are frustrated with the **cumbersome MFA process** for bulk device removal, leading to time waste and inbox clutter.
- Users are disappointed that Hexnode UEM has **limited features** , particularly for end-user management and Windows support.
- Users find the **pricing to be quite expensive** , especially for smaller teams seeking flexibility in plans.
- Users are frustrated by the **lack of advanced features** , which limits customization and insights in Hexnode UEM.

#### What Are Recent G2 Reviews of Hexnode UEM?

**["Clean UI, Powerful Cross-Platform MDM, and Fast Support"](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)**

**Rating:** 5.0/5.0 stars

_— Tiago G._

[Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)

**["Hexnode UEM-The Unified Platform That Eliminates Multi-MDM Fragmentation"](https://www.g2.com/survey_responses/hexnode-uem-review-13219003)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13219003)

#### What Are G2 Users Discussing About Hexnode UEM?

- [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment
- [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution)
- [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do)
- [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) - 1 comment
- [What is Hexnode MDM?](https://www.g2.com/discussions/what-is-hexnode-mdm)

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Spotlight Categories

[Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

[Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure)

[Retail POS Systems](https://www.g2.com/categories/retail-pos)

[Payroll Software](https://www.g2.com/categories/payroll)

[Security Compliance Software](https://www.g2.com/categories/security-compliance)

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- [Application Portfolio Management](/categories/application-portfolio-management)
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- [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools)

- [Columnar Databases](/categories/columnar-databases)
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- [Data Observability](/categories/data-observability)
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- [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management)
- [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem)
- [Digital Governance](/categories/digital-governance)

[Browse Remote Monitoring & Management (RMM) Themes](/categories/remote-monitoring-management-rmm/themes)