The Top 20 Remote Monitoring & Management (RMM) Software

Check out this list of the top Remote Monitoring & Management (RMM) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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NinjaOne

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Computer & Network Security

26%

Hospital & Health Care

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.3

9.6

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.2

9.4

Datto RMM

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Computer & Network Security

32%

Computer Networking

Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.3

9.1

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 9.2

9.1

Atera

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

63%

Computer & Network Security

26%

Consumer Services

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.3

9.3

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 9.2

9.2

Action1

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

41%

Computer & Network Security

23%

Manufacturing

23%

Education Management

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.3

9.7

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 9.2

9.7

Splashtop Remote Support

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

63%

Computer Software

15%

Computer & Network Security

12%

Construction

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 9.3

9.5

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.2

9.5

Domotz

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Computer Networking

18%

Computer & Network Security

11%

Consumer Electronics

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 9.3

9.5

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 9.2

8.8

Pulseway

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

21%

Financial Services

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.3

9.7

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.2

9.6

Syncro

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

33%

Computer Networking

Computer Hardware

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.3

9.3

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 9.2

9.1

Naverisk RMM & PSA

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

71%

Computer & Network Security

20%

Computer Software

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.3

10.0

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 9.2

9.8

#10

TeamViewer

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

29%

Marketing and Advertising

13%

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.3

8.6

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 9.2

8.9

#11

Pandora FMS

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

32%

Information Technology and Services

23%

Accounting

23%

Real Estate

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.3

9.2

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.2

9.0

#12

ManageEngine ServiceDesk Plus

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Hospital & Health Care

21%

Management Consulting

11%

Electrical/Electronic Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.3

9.7

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 9.2

9.3

#13

LogMeIn Resolve

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

55%

Hospital & Health Care

19%

Computer Software

18%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.3

9.3

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.2

9.5

#14

SuperOps

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer & Network Security

30%

Computer Networking

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.3

9.4

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.2

9.0

#15

Electric MSP

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

31%

Information Technology and Services

23%

Health, Wellness and Fitness

23%

Marketing and Advertising

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

8.5

Ease of Doing Business With

Average: 9.3

9.1

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.2

9.5

#16

Addigy

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

64%

Computer & Network Security

17%

Computer Software

14%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.3

9.6

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.2

9.1

#17

N-able N-central

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

66%

Computer & Network Security

25%

Computer Networking

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.1

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.3

8.9

Ease of Setup

Average: 9.2

8.1

Quality of Support

Average: 9.3

8.3

Ease of Admin

Average: 9.2

8.2

#18

N-able N-Sight RMM

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

64%

Computer & Network Security

28%

Computer Networking

Information Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.3

8.6

Ease of Setup

Average: 9.2

8.6

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 9.2

8.5

#19

Intermapper

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

44%

Education Management

22%

Government Administration

22%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.3

9.4

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.2

9.8

#20

SolarWinds Observability

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer Software

20%

Banking

10%

Computer & Network Security

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

8.5

Ease of Doing Business With

Average: 9.3

8.9

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 9.2

8.6

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