---
title: Naverisk Reviews
meta_title: 'Naverisk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 72 reviews by the users' company size, role or industry to
  find out how Naverisk works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 72
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Naverisk Reviews
**Vendor:** Naverisk  
**Category:** [Remote Monitoring &amp; Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 72
## About Naverisk
Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent global 24x7 support also means you can get real time help when you need it.



## Naverisk Pros & Cons
**What users like:**

- Users commend Naverisk for its **high reliability** , consistently supporting IT needs with excellent value and support. (3 reviews)
- Users commend the **excellent customer support** from Naverisk, praising their responsiveness and reliability over the years. (2 reviews)
- Users value the **intuitive interface** of Naverisk, allowing new staff to learn quickly and easily. (2 reviews)
- Users value the **high-quality client management** and reliable support from Naverisk, ensuring effective IT solutions. (1 reviews)
- Users value the **high-quality support** from Naverisk, enhancing their IT experience through effective community engagement. (1 reviews)
- Deployment Ease (1 reviews)
- Easy Implementation (1 reviews)
- Users praise the **exceptional support and real-time monitoring** of Naverisk, making it a cost-effective solution for SMEs. (1 reviews)
- Implementation Ease (1 reviews)
- Intuitive (1 reviews)

**What users dislike:**

- Users find the **ticketing system clunky** yet manageable, indicating room for improvement in efficiency. (1 reviews)
- Users often face **login issues** requiring re-login to access all features effectively in Naverisk. (1 reviews)
- Users feel the **interface is outdated** and needs a modern refresh for better usability. (1 reviews)
- Users find the **ticketing system a little clunky** , but it&#39;s still manageable for their needs. (1 reviews)
- Users feel the **interface is a bit dated** and would benefit from a modern refresh to enhance usability. (1 reviews)

## Naverisk Reviews
  ### 1. Fully Featured, Stable, and Highly Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon H. | Computer Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Naverisk?**

The product is fully featured, stable and highly reliable.  My company uses it every day to manage large and complex environments. The interface is quite intuitive and new staff pick it up quickly, easily and with minimal training.

**What do you dislike about Naverisk?**

I haven't found anything that I dislike about the product.

**What problems is Naverisk solving and how is that benefiting you?**

Naverisk provides real time insights into the health of computer environments that we manage.  The instant remote control allows us to solve problems quickly and efficiently resulting in consistently high levels of customer satisfaction.

  ### 2. Perfect Pricing and Local Hosting That Fits My Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Naverisk?**

Locally hosted, and package and pricing is perfect for me.

**What do you dislike about Naverisk?**

GUI can be improved, but it's great for me.

**What problems is Naverisk solving and how is that benefiting you?**

provides both a ticketing sytem and Professioan service automation to help support my cleints.

  ### 3. The gap is small

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Naverisk?**

Very quick time to value.  Super easy to implement with cloud deployment
Easy to understand and get up to speed
They take feedback well and have seen significant changes to the product
Workflow is powerful
Customer support has been very good

**What do you dislike about Naverisk?**

Interface is a bit dated and could use a refresh.

**What problems is Naverisk solving and how is that benefiting you?**

Replacing fresh desk as a platform.

  ### 4. A great value RMM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Naverisk?**

Naverisk has been a reliable partner for our IT needs for the past 6 years. Their RMM & PSA solution offers excellent value per seat, making it an affordable option for businesses of all sizes. We consistently appreciate the high-quality support provided by the Naverisk team. Their expertise and responsiveness have been invaluable in resolving technical issues and optimising our IT infrastructure. We are pleased with our continued use of Naverisk and recommend them to other businesses seeking a robust and cost-effective solution

**What do you dislike about Naverisk?**

We run the hosted solution and sometimes it requires you logout and re-login to have all features function

**What problems is Naverisk solving and how is that benefiting you?**

By prioritising the regular patching of devices, we not only assist our clients. it adds business value.

  ### 5. Makes asset management easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Naverisk?**

Device lifecycle management, software updates,  device performance monitoring.

**What do you dislike about Naverisk?**

Ticketing system is a little clunky but workable.

**What problems is Naverisk solving and how is that benefiting you?**

We have been using Naverisk for over 6 years in a small-medium business and love the ease of use. The client is lightweight and lets us manage device lifecycle, software updates, and monitor device performance. Automated alerts about device performance and storage helps us get on top of issues early. Would recommend to anyone in a Windows environment.

  ### 6. A reliable RMM we can host in our own DC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lloyd R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Naverisk?**

Most RMMs do the same or similar things including allowing managing devices, remote control, patching, creating, and running scheduled scripts, generating reports, generating tickets based on monitoring policies, integration with a PSA, etc.  We've used numerous RMMs in the past and none are perfect, including Naverisk, but we have always felt confident that Naverisk is a very secure system because we've not had any security issues.   With other RMMs, we've experienced unacceptable security issues which is why we moved to Naverisk 10 years ago.  We also improve security by hosting on our own platform and provide access to Naverisk via firewalls we fully control so can lock down access to the UK only. Naverisk is rather a technical platform, so it's not for everyone, but it's great for us because we are technical people.  Hosting on our down platform does require us to spend time on upgrades but we would rather have full control instead of relying on a third party.  Naverisk technical support is always helpful and resolves issues quickly and they have also helped us with creating scripts.  As an extra bonus, we get Arma backup too!

**What do you dislike about Naverisk?**

Very little.  We once had experience an issue with device IDs and Naverisk released a fix within a week.

**What problems is Naverisk solving and how is that benefiting you?**

Primarily automating as many tasks as we can including pathcing, restarting, ticketing, etc and also providing remote control when required.

  ### 7. A handy system to keep track of your clients

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jesse  F. | Admin, Finance and H.R Clerk, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Naverisk?**

Overall, the Naverisk system works well for our company, the service and automations make things easier for the technician and administrative staff.

As an administrative employee who uses the system daily, the pros of Navrisk is the layout and ease of use the reporting section is as it offers an easy way to monitor the work done by our technicians on a daily basis. Another pro is that the Naverisk team constantly works on development and updates to the system so there is always something new and better in the pipeline. 

The customer support is always very helpful and efficient, from general queries to implementation of the system and assistance with intergration with our other programs.

**What do you dislike about Naverisk?**

A con of the system would be that there are some sections that are a little complicated to work with and find. 

As someone who works directly with admin, it would benefit if the client profiles had a full overview on services per company listed in a easy to view manner as this would assist the technicians with knowing what services the client has assigned to them not just services that are assisgned to a user with an expiry date, but a full service overview so that technicians can get a full picture of the client profile at a glance. 

This may be a user error on my part but try as I might I cannot set this up (the system works well for clients that have remote support assigned but we cannot set up full client services on the system)

**What problems is Naverisk solving and how is that benefiting you?**

Naverisk assists with ensuring that all jobs done for clients are documented and kept together in one centralised place, it also assists with monitoring the health of our clients PC's and creates tickets when there may be an error on said PC or server, this ensures that the PC's are always checked and helps prevent extended downtime for our clients.

  ### 8. Naverisk - Great value  product that does what it claims

**Rating:** 4.0/5.0 stars

**Reviewed by:** George Z. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Naverisk?**

Great ongoing  Support Team and training included , monitoring agent is realtime without the 15 min lags as many other systems, great reporting, bang for buck the most impressive cost effective solution for our requirements in SME space.The new mobile app is adding even more efficiencies.

**What do you dislike about Naverisk?**

Require more functionality to mobile app, and better customisation to ticketing system

**What problems is Naverisk solving and how is that benefiting you?**

Saving us time monitoring performance , patch management, remote control

  ### 9. Best featured product for the price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manus S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Naverisk?**

Naverisk is easy to deploy and set up. We can onboard new devices within minutes and have all the client services running in no time. I also like the fact that we can use sripts to customize functions and task, which makes our lives easier. We have a great customer support backing, so that we never have to spend a rediculous amount of time figuring out how to accomplish something. We use this every day and it makes intergration into our other services and remoting on to client devices an absolute breeze.

**What do you dislike about Naverisk?**

I would have liked a slightly better ticketing layout, to make finding historic tickets easier.

**What problems is Naverisk solving and how is that benefiting you?**

Hardware monitoring makes it easy to make better recommendations for our clients. RMM allows us to run reports, automate certain tasks, create tickets easily, manage projects and give our clients a much better service and experience.

  ### 10. Naverisk making admin easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2023

**What do you like best about Naverisk?**

As someone who works with company administration, Naverisk has made reporting and administrative work much easier, the reports the system offers cover a variety of features and give us the option to monitor many aspects of the system. 

Naverisk's customer support is also very efficient and is always willing to assist even when the questions may be complicated and as the system is used on a daily basis,  this kind of support is very important. 

Naverisk also constantly works on developing and adding new features that make the system better and more user friendly.

**What do you dislike about Naverisk?**

The ticket search feature can be a little clunky.

The system would benifit with a service overview that woould make it easier for technicians to see what services the company as a whole has assigned to it.

**What problems is Naverisk solving and how is that benefiting you?**

Navrisk assist us in creating a centralised place to not only assis our clients through patch deployment but also in monitoring and suport of our client base, this saves time an effort and frees us up to take on more work


## Naverisk Discussions
  - [What is Naverisk RMM &amp; PSA used for?](https://www.g2.com/discussions/what-is-naverisk-rmm-psa-used-for)

- [View Naverisk pricing details and edition comparison](https://www.g2.com/products/naverisk-rmm-psa/reviews/naverisk-rmm-psa-review-9862354?section=pricing&secure%5Bexpires_at%5D=2026-07-13+17%3A53%3A45+-0500&secure%5Bsession_id%5D=2b9b1166-e909-43d9-9678-175aa8f38943&secure%5Btoken%5D=b2b7c038fcf39ff381824894ce44da0a335a8167c3040a9d5f337b0227e0914b&format=llm_user)

## Naverisk Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Analytics**
- Forecasting
- Reporting
- KPIs

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Standard Integrations
- Workflow
- Access Management

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile
- Offline Access

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

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