Best Queue Management Software

SB
Researched and written by Shaun Bishop

Queue management software digitally handles a business’ or organization's queue of customers or visitors. Queue management solutions replace the analog “take-a-ticket" system by allowing visitors to enter a queue from a digital kiosk, a mobile device, and/or online from home. Queue management tools also provide more information to customer service agents and clerks since visitors can list their personal information and the reason for their visit. Many queue management solutions will offer features like predictive analytics and automated customer flow based on customer information, allowing queues to be handled more quickly and efficiently.

Many queue management solutions come bundled with online appointment scheduling, visitor management, and digital signage functionality as well. When combined, these features allow businesses to seamless handle customer appointments, check-in, and queuing from a single solution. Some queue management vendors will provide industry-specific solutions for verticals such as health care, retail, banking, and government.

To qualify for inclusion in the Queue Management category, a product must:

Allow visitors or customers enter a digital queue
Intake visitor or customer information
Alert visitors or customers when they next in queue via text, app notification, and/or digital signage
Generate reports based on queue efficiency data

Best Queue Management Software At A Glance

Leader:
Waitwhile
Waitwhile
Highest Performer:
Qminder
Qminder
Best Contender:
Wavetec
Wavetec
Most Niche:
Engageware
Engageware
Most Trending:
Waitwhile
Waitwhile
Show LessShow More
Best Contender:
Wavetec
Wavetec
Most Niche:
Engageware
Engageware
Most Trending:
Waitwhile
Waitwhile

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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51 Listings in Queue Management Available
Waitwhile
(253)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Queue Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Waitwhile is a queue management tool that allows businesses to manage customer waitlists and appointments, send reminders, and provide real-time updates.
    • Reviewers appreciate Waitwhile's user-friendly interface, its ability to streamline customer flow, and the convenience it offers to customers through features like remote check-in and real-time updates.
    • Users mentioned some challenges with understanding and setting up customization options and automation rules, occasional difficulties in finding specific customer information, and a desire for more immediate customer support options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Waitwhile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    User-Friendly
    33
    Appointment Management
    18
    Messaging Features
    14
    Positive Experiences
    13
    Cons
    Technical Issues
    9
    Messaging Issues
    8
    Missing Features
    8
    Booking Issues
    6
    Limited Customization
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Waitwhile features and usability ratings that predict user satisfaction
    8.9
    Location-based Peformance Reports
    Average: 8.4
    9.5
    Ease of Use
    Average: 9.0
    8.9
    Clerk Performance Reports
    Average: 8.6
    8.7
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Waitwhile, Inc
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @waitwhile
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Waitwhile is a queue management tool that allows businesses to manage customer waitlists and appointments, send reminders, and provide real-time updates.
  • Reviewers appreciate Waitwhile's user-friendly interface, its ability to streamline customer flow, and the convenience it offers to customers through features like remote check-in and real-time updates.
  • Users mentioned some challenges with understanding and setting up customization options and automation rules, occasional difficulties in finding specific customer information, and a desire for more immediate customer support options.
Waitwhile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
User-Friendly
33
Appointment Management
18
Messaging Features
14
Positive Experiences
13
Cons
Technical Issues
9
Messaging Issues
8
Missing Features
8
Booking Issues
6
Limited Customization
6
Waitwhile features and usability ratings that predict user satisfaction
8.9
Location-based Peformance Reports
Average: 8.4
9.5
Ease of Use
Average: 9.0
8.9
Clerk Performance Reports
Average: 8.6
8.7
Digital Signage
Average: 8.8
Seller Details
Seller
Waitwhile, Inc
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@waitwhile
183 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Wavetec
(31)4.8 out of 5
5th Easiest To Use in Queue Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wavetec is a multinational technology company, dedicated to the design, development, manufacturing, and implementation of Customer Flow Management & Self-Service solutions oriented to manage and i

    Users
    No information available
    Industries
    • Banking
    Market Segment
    • 58% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wavetec Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Customer Service
    2
    Data Management
    2
    Ease of Use
    2
    Efficiency
    2
    Cons
    Technical Issues
    3
    Access Issues
    1
    App Functionality
    1
    Connection Issues
    1
    Limited Access
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wavetec features and usability ratings that predict user satisfaction
    8.5
    Location-based Peformance Reports
    Average: 8.4
    9.3
    Ease of Use
    Average: 9.0
    8.5
    Clerk Performance Reports
    Average: 8.6
    8.8
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wavetec
    Year Founded
    1986
    HQ Location
    Dubai
    LinkedIn® Page
    www.linkedin.com
    377 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wavetec is a multinational technology company, dedicated to the design, development, manufacturing, and implementation of Customer Flow Management & Self-Service solutions oriented to manage and i

Users
No information available
Industries
  • Banking
Market Segment
  • 58% Small-Business
  • 23% Mid-Market
Wavetec Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Customer Service
2
Data Management
2
Ease of Use
2
Efficiency
2
Cons
Technical Issues
3
Access Issues
1
App Functionality
1
Connection Issues
1
Limited Access
1
Wavetec features and usability ratings that predict user satisfaction
8.5
Location-based Peformance Reports
Average: 8.4
9.3
Ease of Use
Average: 9.0
8.5
Clerk Performance Reports
Average: 8.6
8.8
Digital Signage
Average: 8.8
Seller Details
Seller
Wavetec
Year Founded
1986
HQ Location
Dubai
LinkedIn® Page
www.linkedin.com
377 employees on LinkedIn®
Read Wavetec Reviews

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Qminder
(236)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Queue Management software
Save to My Lists
Entry Level Price:$389.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Who we are Qminder is the leading Offline CRM for in-person service, a modern all-in-one hub designed for seamless real-world service interactions. Whether it’s walk-ins, appointments or queue manage

    Users
    No information available
    Industries
    • Higher Education
    • Hospital & Health Care
    Market Segment
    • 53% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qminder is a user-friendly platform designed to help businesses keep track of customers, manage queues, and provide insights into service times and customer flow.
    • Reviewers like the ease of use of Qminder, its ability to provide valuable insights into customer flow and service times, and its functionality in managing queues and keeping track of customers.
    • Reviewers mentioned some technical issues with Qminder, such as occasional freezing, delays in customer sign-in updates, and glitches when multiple users are using the platform simultaneously.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qminder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Helpful
    11
    Customer Engagement
    9
    Features
    9
    Simple
    9
    Cons
    Lack of Customization
    6
    Limited Customization
    6
    Insufficient Information
    4
    Slow Loading
    4
    Unnecessary Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qminder features and usability ratings that predict user satisfaction
    8.6
    Location-based Peformance Reports
    Average: 8.4
    9.3
    Ease of Use
    Average: 9.0
    8.9
    Clerk Performance Reports
    Average: 8.6
    8.5
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qminder
    Company Website
    Year Founded
    2011
    HQ Location
    London, UK
    Twitter
    @Qminder
    543 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Who we are Qminder is the leading Offline CRM for in-person service, a modern all-in-one hub designed for seamless real-world service interactions. Whether it’s walk-ins, appointments or queue manage

Users
No information available
Industries
  • Higher Education
  • Hospital & Health Care
Market Segment
  • 53% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qminder is a user-friendly platform designed to help businesses keep track of customers, manage queues, and provide insights into service times and customer flow.
  • Reviewers like the ease of use of Qminder, its ability to provide valuable insights into customer flow and service times, and its functionality in managing queues and keeping track of customers.
  • Reviewers mentioned some technical issues with Qminder, such as occasional freezing, delays in customer sign-in updates, and glitches when multiple users are using the platform simultaneously.
Qminder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Helpful
11
Customer Engagement
9
Features
9
Simple
9
Cons
Lack of Customization
6
Limited Customization
6
Insufficient Information
4
Slow Loading
4
Unnecessary Features
4
Qminder features and usability ratings that predict user satisfaction
8.6
Location-based Peformance Reports
Average: 8.4
9.3
Ease of Use
Average: 9.0
8.9
Clerk Performance Reports
Average: 8.6
8.5
Digital Signage
Average: 8.8
Seller Details
Seller
Qminder
Company Website
Year Founded
2011
HQ Location
London, UK
Twitter
@Qminder
543 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
WaitWell
(63)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Queue Management software
Save to My Lists
Entry Level Price:Starting at $250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WaitWell is a queuing and booking platform designed for busy service locations, aiming to streamline the customer experience by minimizing wait times and enhancing service efficiency. This solution is

    Users
    No information available
    Industries
    • Higher Education
    • Government Administration
    Market Segment
    • 51% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WaitWell is a software application designed to manage and organize customer lines and wait times.
    • Users frequently mention the ease of use, the ability to streamline walk-in customers, the efficient customer support, and the comprehensive features including customizable messaging system, two-way calendar syncing, and user-friendly interface.
    • Users mentioned issues such as inconsistent and unclear wait times, frequent changes in the setup section, difficulties in configuring holidays and events, lack of a service search bar for businesses with numerous services, and inaccuracies in estimated wait times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WaitWell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    19
    User-Friendly
    18
    Efficiency
    15
    Customer Service
    14
    Cons
    Technical Issues
    6
    Data Inaccuracy
    4
    Learning Curve
    4
    Missing Features
    4
    Customization Difficulty
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WaitWell features and usability ratings that predict user satisfaction
    8.3
    Location-based Peformance Reports
    Average: 8.4
    9.5
    Ease of Use
    Average: 9.0
    8.6
    Clerk Performance Reports
    Average: 8.6
    8.4
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WaitWell Inc.
    Company Website
    Year Founded
    2020
    HQ Location
    Calgary, Canada
    Twitter
    @WaitWell2
    86 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WaitWell is a queuing and booking platform designed for busy service locations, aiming to streamline the customer experience by minimizing wait times and enhancing service efficiency. This solution is

Users
No information available
Industries
  • Higher Education
  • Government Administration
Market Segment
  • 51% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WaitWell is a software application designed to manage and organize customer lines and wait times.
  • Users frequently mention the ease of use, the ability to streamline walk-in customers, the efficient customer support, and the comprehensive features including customizable messaging system, two-way calendar syncing, and user-friendly interface.
  • Users mentioned issues such as inconsistent and unclear wait times, frequent changes in the setup section, difficulties in configuring holidays and events, lack of a service search bar for businesses with numerous services, and inaccuracies in estimated wait times.
WaitWell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
19
User-Friendly
18
Efficiency
15
Customer Service
14
Cons
Technical Issues
6
Data Inaccuracy
4
Learning Curve
4
Missing Features
4
Customization Difficulty
3
WaitWell features and usability ratings that predict user satisfaction
8.3
Location-based Peformance Reports
Average: 8.4
9.5
Ease of Use
Average: 9.0
8.6
Clerk Performance Reports
Average: 8.6
8.4
Digital Signage
Average: 8.8
Seller Details
Seller
WaitWell Inc.
Company Website
Year Founded
2020
HQ Location
Calgary, Canada
Twitter
@WaitWell2
86 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Get a quote
Qmatic
(17)3.7 out of 5
Optimized for quick response
9th Easiest To Use in Queue Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qmatic is a global leader in queue management and appointment scheduling solutions for enterprise organizations. Our suite of solutions enables you to efficiently manage queues and appointments, reduc

    Users
    No information available
    Industries
    • Government Administration
    Market Segment
    • 47% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qmatic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customization
    4
    Simple
    3
    Customer Service
    2
    Daily Use
    2
    Cons
    Poor Customer Support
    3
    Data Inaccuracy
    2
    Difficult Learning
    2
    Poor Reporting
    2
    Poor Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qmatic features and usability ratings that predict user satisfaction
    5.0
    Location-based Peformance Reports
    Average: 8.4
    8.0
    Ease of Use
    Average: 9.0
    5.3
    Clerk Performance Reports
    Average: 8.6
    7.3
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qmatic
    Company Website
    Year Founded
    1981
    HQ Location
    Mölndal, SE
    Twitter
    @qmatic
    5,369 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qmatic is a global leader in queue management and appointment scheduling solutions for enterprise organizations. Our suite of solutions enables you to efficiently manage queues and appointments, reduc

Users
No information available
Industries
  • Government Administration
Market Segment
  • 47% Mid-Market
  • 35% Enterprise
Qmatic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customization
4
Simple
3
Customer Service
2
Daily Use
2
Cons
Poor Customer Support
3
Data Inaccuracy
2
Difficult Learning
2
Poor Reporting
2
Poor Support
2
Qmatic features and usability ratings that predict user satisfaction
5.0
Location-based Peformance Reports
Average: 8.4
8.0
Ease of Use
Average: 9.0
5.3
Clerk Performance Reports
Average: 8.6
7.3
Digital Signage
Average: 8.8
Seller Details
Seller
Qmatic
Company Website
Year Founded
1981
HQ Location
Mölndal, SE
Twitter
@qmatic
5,369 Twitter followers
LinkedIn® Page
www.linkedin.com
302 employees on LinkedIn®
Get a quote
Engageware
(127)4.4 out of 5
7th Easiest To Use in Queue Management software
Save to My Lists
Entry Level Price:$78.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our s

    Users
    • Sales Consultant
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Engageware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Efficiency
    6
    Ease of Use
    5
    Helpful
    5
    Time-saving
    5
    Cons
    Layout Issues
    2
    Learning Curve
    2
    Not Intuitive
    2
    Access Issues
    1
    Account Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Engageware features and usability ratings that predict user satisfaction
    10.0
    Location-based Peformance Reports
    Average: 8.4
    8.7
    Ease of Use
    Average: 9.0
    10.0
    Clerk Performance Reports
    Average: 8.6
    10.0
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engageware
    Company Website
    Year Founded
    2000
    HQ Location
    Tewksbury, MA
    Twitter
    @engageware
    2,951 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our s

Users
  • Sales Consultant
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 35% Enterprise
Engageware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Efficiency
6
Ease of Use
5
Helpful
5
Time-saving
5
Cons
Layout Issues
2
Learning Curve
2
Not Intuitive
2
Access Issues
1
Account Issues
1
Engageware features and usability ratings that predict user satisfaction
10.0
Location-based Peformance Reports
Average: 8.4
8.7
Ease of Use
Average: 9.0
10.0
Clerk Performance Reports
Average: 8.6
10.0
Digital Signage
Average: 8.8
Seller Details
Seller
Engageware
Company Website
Year Founded
2000
HQ Location
Tewksbury, MA
Twitter
@engageware
2,951 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
Qtrac Virtual Queuing and Appointment Scheduling Platform
(45)4.7 out of 5
6th Easiest To Use in Queue Management software
Save to My Lists
Entry Level Price:Starting at $531.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qtrac, brought to you by Lavi Industries, offers a world-leading virtual queue management system and appointment scheduling software to optimize customer flow solutions for small, mid-size, and enterp

    Users
    No information available
    Industries
    • Government Administration
    • Retail
    Market Segment
    • 56% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qtrac Virtual Queuing and Appointment Scheduling Platform features and usability ratings that predict user satisfaction
    8.2
    Location-based Peformance Reports
    Average: 8.4
    8.9
    Ease of Use
    Average: 9.0
    8.3
    Clerk Performance Reports
    Average: 8.6
    8.6
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lavi Industries
    Year Founded
    1979
    HQ Location
    Valencia, CA
    Twitter
    @LaviIndustries
    220 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qtrac, brought to you by Lavi Industries, offers a world-leading virtual queue management system and appointment scheduling software to optimize customer flow solutions for small, mid-size, and enterp

Users
No information available
Industries
  • Government Administration
  • Retail
Market Segment
  • 56% Mid-Market
  • 29% Small-Business
Qtrac Virtual Queuing and Appointment Scheduling Platform features and usability ratings that predict user satisfaction
8.2
Location-based Peformance Reports
Average: 8.4
8.9
Ease of Use
Average: 9.0
8.3
Clerk Performance Reports
Average: 8.6
8.6
Digital Signage
Average: 8.8
Seller Details
Seller
Lavi Industries
Year Founded
1979
HQ Location
Valencia, CA
Twitter
@LaviIndustries
220 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
Read Qtrac Virtual Queuing and Appointment Scheduling Platform Reviews
QLess
(21)4.3 out of 5
8th Easiest To Use in Queue Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QLess specializes in queue management, appointment scheduling, virtual meetings and callback queueing. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experi

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 38% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • QLess Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customization
    2
    Messaging Features
    2
    Appointment Management
    1
    Customer Support
    1
    Cons
    Booking Issues
    2
    Appointment Management
    1
    Client Experience
    1
    Complex Settings
    1
    Data Inaccuracy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QLess features and usability ratings that predict user satisfaction
    7.6
    Location-based Peformance Reports
    Average: 8.4
    8.2
    Ease of Use
    Average: 9.0
    7.3
    Clerk Performance Reports
    Average: 8.6
    7.9
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QLess
    Company Website
    Year Founded
    2007
    HQ Location
    Pasadena, CA
    Twitter
    @QLess
    821 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QLess specializes in queue management, appointment scheduling, virtual meetings and callback queueing. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experi

Users
No information available
Industries
  • Higher Education
Market Segment
  • 38% Small-Business
  • 33% Enterprise
QLess Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customization
2
Messaging Features
2
Appointment Management
1
Customer Support
1
Cons
Booking Issues
2
Appointment Management
1
Client Experience
1
Complex Settings
1
Data Inaccuracy
1
QLess features and usability ratings that predict user satisfaction
7.6
Location-based Peformance Reports
Average: 8.4
8.2
Ease of Use
Average: 9.0
7.3
Clerk Performance Reports
Average: 8.6
7.9
Digital Signage
Average: 8.8
Seller Details
Seller
QLess
Company Website
Year Founded
2007
HQ Location
Pasadena, CA
Twitter
@QLess
821 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
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Q-Flow Platform
(33)4.6 out of 5
4th Easiest To Use in Queue Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Q-Flow is the core platform that powers our suite of next-generation customer experience including queue management, appointment booking, virtual queuing, video appointments, digital signage, wayfindi

    Users
    No information available
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 39% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Q-Flow Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    6
    Efficiency
    6
    Features
    4
    Time Efficiency
    4
    Cons
    Update Issues
    3
    Complexity
    2
    Expensive
    2
    Feature Issues
    2
    Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Q-Flow Platform features and usability ratings that predict user satisfaction
    10.0
    Location-based Peformance Reports
    Average: 8.4
    9.4
    Ease of Use
    Average: 9.0
    9.4
    Clerk Performance Reports
    Average: 8.6
    8.8
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ACF Technologies
    Year Founded
    2003
    HQ Location
    Asheville, NC
    Twitter
    @ACF_Tech
    474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Q-Flow is the core platform that powers our suite of next-generation customer experience including queue management, appointment booking, virtual queuing, video appointments, digital signage, wayfindi

Users
No information available
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 39% Mid-Market
  • 36% Enterprise
Q-Flow Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
6
Efficiency
6
Features
4
Time Efficiency
4
Cons
Update Issues
3
Complexity
2
Expensive
2
Feature Issues
2
Limitations
2
Q-Flow Platform features and usability ratings that predict user satisfaction
10.0
Location-based Peformance Reports
Average: 8.4
9.4
Ease of Use
Average: 9.0
9.4
Clerk Performance Reports
Average: 8.6
8.8
Digital Signage
Average: 8.8
Seller Details
Seller
ACF Technologies
Year Founded
2003
HQ Location
Asheville, NC
Twitter
@ACF_Tech
474 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Read Q-Flow Platform Reviews
TablesReady
(8)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eliminate long lines with effortless queue management. Starting at $0, TablesReady is an easy-to-use digital waitlist and online booking platform that keeps you organized and your customers happy by m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TablesReady features and usability ratings that predict user satisfaction
    8.8
    Location-based Peformance Reports
    Average: 8.4
    9.3
    Ease of Use
    Average: 9.0
    8.3
    Clerk Performance Reports
    Average: 8.6
    9.6
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TablesReady
    Year Founded
    2009
    HQ Location
    Nijmegen, NL
    Twitter
    @tablesready
    65 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eliminate long lines with effortless queue management. Starting at $0, TablesReady is an easy-to-use digital waitlist and online booking platform that keeps you organized and your customers happy by m

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
TablesReady features and usability ratings that predict user satisfaction
8.8
Location-based Peformance Reports
Average: 8.4
9.3
Ease of Use
Average: 9.0
8.3
Clerk Performance Reports
Average: 8.6
9.6
Digital Signage
Average: 8.8
Seller Details
Seller
TablesReady
Year Founded
2009
HQ Location
Nijmegen, NL
Twitter
@tablesready
65 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Verint Appointment and Queuing Software
(11)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verint Retail Choreography software solutions that help you manage and analyze what’s going on in your stores, bank branches, and contact centers. With our innovative solutions, you can transform your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verint Appointment and Queuing Software features and usability ratings that predict user satisfaction
    10.0
    Location-based Peformance Reports
    Average: 8.4
    9.2
    Ease of Use
    Average: 9.0
    10.0
    Clerk Performance Reports
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verint
    Year Founded
    1994
    HQ Location
    Melville, New York
    Twitter
    @Verint
    7,788 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,103 employees on LinkedIn®
    Ownership
    NASDAQ: VRNT
Product Description
How are these determined?Information
This description is provided by the seller.

Verint Retail Choreography software solutions that help you manage and analyze what’s going on in your stores, bank branches, and contact centers. With our innovative solutions, you can transform your

Users
No information available
Industries
No information available
Market Segment
  • 36% Mid-Market
  • 27% Enterprise
Verint Appointment and Queuing Software features and usability ratings that predict user satisfaction
10.0
Location-based Peformance Reports
Average: 8.4
9.2
Ease of Use
Average: 9.0
10.0
Clerk Performance Reports
Average: 8.6
0.0
No information available
Seller Details
Seller
Verint
Year Founded
1994
HQ Location
Melville, New York
Twitter
@Verint
7,788 Twitter followers
LinkedIn® Page
www.linkedin.com
4,103 employees on LinkedIn®
Ownership
NASDAQ: VRNT
Read Verint Appointment and Queuing Software Reviews
Leyline
(4)4.8 out of 5
Save to My Lists
Entry Level Price:€45.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Many enterprises are talking about customer experience and customer centricity, but totally ignore first impression – the very first step of the customer journey. Leyline creates a great context for

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leyline features and usability ratings that predict user satisfaction
    5.0
    Location-based Peformance Reports
    Average: 8.4
    9.4
    Ease of Use
    Average: 9.0
    7.5
    Clerk Performance Reports
    Average: 8.6
    10.0
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enter
    HQ Location
    Grottammare, AP
    Twitter
    @enter
    3,140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Many enterprises are talking about customer experience and customer centricity, but totally ignore first impression – the very first step of the customer journey. Leyline creates a great context for

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
Leyline features and usability ratings that predict user satisfaction
5.0
Location-based Peformance Reports
Average: 8.4
9.4
Ease of Use
Average: 9.0
7.5
Clerk Performance Reports
Average: 8.6
10.0
Digital Signage
Average: 8.8
Seller Details
Seller
Enter
HQ Location
Grottammare, AP
Twitter
@enter
3,140 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Read Leyline Reviews
Qwaiting
(4)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qwaiting, a cloud-based and SaaS-based queue management service, is well-known. This system has a rich feature, a user-centric, and a powerful queue waiting system created to assist businesses of all

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qwaiting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    User-Friendly
    1
    Cons
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qwaiting features and usability ratings that predict user satisfaction
    9.2
    Location-based Peformance Reports
    Average: 8.4
    9.2
    Ease of Use
    Average: 9.0
    9.2
    Clerk Performance Reports
    Average: 8.6
    9.2
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Shrivra
    Year Founded
    2016
    HQ Location
    Singapore , Singapore
    Twitter
    @ShrivraCRM
    204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    +65 6909 9163
Product Description
How are these determined?Information
This description is provided by the seller.

Qwaiting, a cloud-based and SaaS-based queue management service, is well-known. This system has a rich feature, a user-centric, and a powerful queue waiting system created to assist businesses of all

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Small-Business
Qwaiting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
User-Friendly
1
Cons
Limited Customization
1
Qwaiting features and usability ratings that predict user satisfaction
9.2
Location-based Peformance Reports
Average: 8.4
9.2
Ease of Use
Average: 9.0
9.2
Clerk Performance Reports
Average: 8.6
9.2
Digital Signage
Average: 8.8
Seller Details
Seller
Shrivra
Year Founded
2016
HQ Location
Singapore , Singapore
Twitter
@ShrivraCRM
204 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
+65 6909 9163
Read Qwaiting Reviews
Myeliminacode
(3)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Myeliminacode by Acwild: The Professional Solution for Queue Management Myeliminacode, developed by Acwild, is a comprehensive queue management system that provides businesses with an advanced and us

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Myeliminacode features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Clerk Performance Reports
    Average: 8.6
    10.0
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    A.c Wild s.a.s
Product Description
How are these determined?Information
This description is provided by the seller.

Myeliminacode by Acwild: The Professional Solution for Queue Management Myeliminacode, developed by Acwild, is a comprehensive queue management system that provides businesses with an advanced and us

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Myeliminacode features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease of Use
Average: 9.0
10.0
Clerk Performance Reports
Average: 8.6
10.0
Digital Signage
Average: 8.8
Seller Details
Seller
A.c Wild s.a.s
Read Myeliminacode Reviews
QueuePad
(2)3.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QueuePad is an intuitive customer waitlist management tool.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QueuePad features and usability ratings that predict user satisfaction
    6.7
    Location-based Peformance Reports
    Average: 8.4
    6.7
    Ease of Use
    Average: 9.0
    5.0
    Clerk Performance Reports
    Average: 8.6
    6.7
    Digital Signage
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Queuepad
    HQ Location
    Pasig, PH
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QueuePad is an intuitive customer waitlist management tool.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
QueuePad features and usability ratings that predict user satisfaction
6.7
Location-based Peformance Reports
Average: 8.4
6.7
Ease of Use
Average: 9.0
5.0
Clerk Performance Reports
Average: 8.6
6.7
Digital Signage
Average: 8.8
Seller Details
Seller
Queuepad
HQ Location
Pasig, PH
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Read QueuePad Reviews
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