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The Top 10 Queue Management Software

Check out this list of the top Queue Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Waitwhile

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

62%

Consumer Services

14%

Veterinary

14%

Higher Education

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

9.7

Meets Requirements

Average: 8.2

9.6

Ease of Doing Business With

Average: 8.0

9.8

Ease of Setup

Average: 7.8

9.5

Quality of Support

Average: 8.1

9.7

Ease of Admin

Average: 8.0

9.6

Qminder

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

34%

Consumer Services

25%

Hospital & Health Care

23%

Government Administration

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

9.4

Meets Requirements

Average: 8.2

9.3

Ease of Doing Business With

Average: 8.0

9.4

Ease of Setup

Average: 7.8

9.2

Quality of Support

Average: 8.1

9.3

Ease of Admin

Average: 8.0

9.5

WaitWell

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

55%

Government Administration

24%

Consumer Services

10%

Hospital & Health Care

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

9.5

Meets Requirements

Average: 8.2

9.3

Ease of Doing Business With

Average: 8.0

9.5

Ease of Setup

Average: 7.8

9.0

Quality of Support

Average: 8.1

9.5

Ease of Admin

Average: 8.0

9.4

Q-Flow Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

38%

Banking

38%

Education Management

13%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

9.9

Meets Requirements

Average: 8.2

10.0

Ease of Doing Business With

Average: 8.0

9.6

Ease of Setup

Average: 7.8

10.0

Quality of Support

Average: 8.1

9.9

Ease of Admin

Average: 8.0

10.0

Wavetec

Overall Satisfaction Score

Top Industries of Reviewers:

Banking

44%

Hospital & Health Care

25%

Information Technology and Services

19%

Computer & Network Security

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

9.4

Meets Requirements

Average: 8.2

9.1

Ease of Doing Business With

Average: 8.0

9.8

Ease of Setup

Average: 7.8

9.3

Quality of Support

Average: 8.1

9.9

Ease of Admin

Average: 8.0

9.6

Qtrac Virtual Queuing and Appointment Scheduling Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

45%

Retail

23%

Higher Education

18%

Veterinary

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

9.3

Meets Requirements

Average: 8.2

9.3

Ease of Doing Business With

Average: 8.0

9.7

Ease of Setup

Average: 7.8

8.9

Quality of Support

Average: 8.1

9.9

Ease of Admin

Average: 8.0

9.2

Engageware

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

35%

Information Technology and Services

29%

Financial Services

19%

Education Management

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

8.9

Meets Requirements

Average: 8.2

9.0

Ease of Doing Business With

Average: 8.0

8.7

Ease of Setup

Average: 7.8

8.5

Quality of Support

Average: 8.1

9.5

Ease of Admin

Average: 8.0

8.6

QLess

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

54%

Consumer Services

23%

Education Management

15%

Government Administration

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

8.6

Meets Requirements

Average: 8.2

8.6

Ease of Doing Business With

Average: 8.0

7.5

Ease of Setup

Average: 7.8

8.0

Quality of Support

Average: 8.1

7.6

Ease of Admin

Average: 8.0

7.9

Qmatic

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

50%

Hospital & Health Care

25%

Retail

17%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

8.3

Meets Requirements

Average: 8.2

7.7

Ease of Doing Business With

Average: 8.0

6.4

Ease of Setup

Average: 7.8

6.1

Quality of Support

Average: 8.1

5.6

Ease of Admin

Average: 8.0

5.9

#10

Verint Appointment and Queuing Software

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

40%

Computer Software

20%

Museums and Institutions

20%

Telecommunications

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.3

0.0

Meets Requirements

Average: 8.2

0.0

Ease of Doing Business With

Average: 8.0

0.0

Ease of Setup

Average: 7.8

0.0

Quality of Support

Average: 8.1

0.0

Ease of Admin

Average: 8.0

0.0