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8 TablesReady Reviews
1. Affordability -- As a non-profit, this is huge. (We switched away from a competitor because they kept raising prices while also taking away features.)
2. Flexibility -- The ability to do both walk-ins and appointments on one system was essential for us, and we like the ability to add another location if needed.
3. Customizability -- We're a pet adoption center that offers a wide range of services. We were able to customize everything to work across multiple programs.
4. Customer Service -- I've gotten prompt, friendly, and helpful responses from support when I reached out!
5. Analytics -- Having the ability to upload analytics into Excel has made the life of this data nerd SO much better. Review collected by and hosted on G2.com.
Literally only one top "complaint" -- There is no calendar view for appointments, only a list view. This has truly been the only major gripe people have had with TablesReady. It isn't a deal-breaker for us, but it is why I'd rate TablesReady a 9/10 instead of 10/10.
The mobile website isn't great depending on what type of phone you use (It seems to work better on Android), but if you're able to select "View Desktop Page" (or a similar option) on your phone's browser settings, you should be able to do everything you need from your phone. Review collected by and hosted on G2.com.
Tables ready has been super great at taking our long waitlist (which was on paper) and created a whole different experience. This has gotten people in and out quickly without people coming up to our desk every 5 minutes to see where they are at. This was super easy to implement with out staff as well! Overall super easy and I love the amount of features it provides for us. Review collected by and hosted on G2.com.
As of right now we do not have any downside to usuing tables ready Review collected by and hosted on G2.com.
The functionlaity of the waitlist and the public page showing our customers their posistion in the queue. Review collected by and hosted on G2.com.
not being able to add custom feilds to show in the public page waitlist. Review collected by and hosted on G2.com.
It lets us see who we added and when to the waitlist
Easy to send texts to customers Review collected by and hosted on G2.com.
Would like to see waitlist be added to the schedule menu Review collected by and hosted on G2.com.
TablesReady doesn't try to do too many things at once. The features it had work well and reliably. They do continue to innovate, fixing things, and adding functionality, and they do it at a manageable pace. All waitlist and reservation software is overpriced, but TablesReady provides the best value among the many I've tried. Review collected by and hosted on G2.com.
The interface could use a refresh. It's a little dated. Hey, hey, at least it works! Review collected by and hosted on G2.com.
We use Tablesready for a client's restaurant and app. The sheer simplicity of it really is it's great selling point as it was super easy to train the staff. Review collected by and hosted on G2.com.
We have some gripes with the implementation but the support team was able to help us. Translation for another language still missing. Review collected by and hosted on G2.com.
