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Best Emergency Notification Software

Marina Schlosser
MS
Researched and written by Marina Schlosser

Emergency notification software is part of broader risk management, company-wide communication and emergency planning strategies, to improve communication, workflow, and service before, during, and after an emergency. The software can be deployed within a company to prepare for any event or emergency that may halt business operations or within organizations as a public service messaging system. The software automates necessary actions like sending out mass notifications, sharing information, and mobilizing teams to prevent operational disruptions and quicken emergency response. Emergency notification systems are personalized to the requirements and needs of whatever organization implements the software. Emergency notification software can integrate with or feature GIS to create maps and documents as visual aids during crises.

To qualify for inclusion in the Emergency Notification category, a product must:

Push out mass notifications to multiple devices in multiple locations
Allow two-way messaging
Encrypt sensitive information
Organize contacts into different groups

Best Emergency Notification Software At A Glance

Best for Small Businesses:
Everbridge 360 (Critical Event Management)
Everbridge 360 (Critical Event Management)
Best for Mid-Market:
AlertMedia
AlertMedia
Best for Enterprise:
AlertMedia
AlertMedia
Highest User Satisfaction:
DialMyCalls
DialMyCalls
Best Free Software:
DialMyCalls
DialMyCalls
Show LessShow More
Best for Enterprise:
AlertMedia
AlertMedia
Highest User Satisfaction:
DialMyCalls
DialMyCalls
Best Free Software:
DialMyCalls
DialMyCalls

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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128 Listings in Emergency Notification Available
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    G2 Score
AlertMedia
By Alert Media
(434)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Emergency Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reduce risk and recover faster with AlertMedia’s emergency communication, threat intelligence, and travel risk management solutions. Purpose-built to help you navigate critical events with confidence,

    Users
    • IT Manager
    Industries
    • Hospital & Health Care
    • Banking
    Market Segment
    • 61% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AlertMedia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Customer Support
    34
    Alerts Management
    30
    Communication
    21
    Group Communication
    18
    Cons
    Notification Issues
    13
    Inefficiency
    6
    Limitations
    6
    Expensive
    5
    Limited Functionality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AlertMedia features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Quality of Support
    Average: 8.8
    9.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alert Media
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @alertmedia
    4,868 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reduce risk and recover faster with AlertMedia’s emergency communication, threat intelligence, and travel risk management solutions. Purpose-built to help you navigate critical events with confidence,

Users
  • IT Manager
Industries
  • Hospital & Health Care
  • Banking
Market Segment
  • 61% Mid-Market
  • 34% Enterprise
AlertMedia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Customer Support
34
Alerts Management
30
Communication
21
Group Communication
18
Cons
Notification Issues
13
Inefficiency
6
Limitations
6
Expensive
5
Limited Functionality
5
AlertMedia features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.6
Quality of Support
Average: 8.8
9.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Alert Media
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@alertmedia
4,868 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
Get a quote
Everbridge 360 (Critical Event Management)
By Everbridge
(169)4.4 out of 5
4th Easiest To Use in Emergency Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Every day, critical events impact productivity and revenue by causing production slowdowns, impeding team callouts, delaying responses to time-sensitive issues, and much more. Organizations need to be

    Users
    No information available
    Industries
    • Government Administration
    • Hospital & Health Care
    Market Segment
    • 41% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Everbridge 360 (Critical Event Management) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Alerts Management
    27
    Emergency Services
    22
    Notifications
    20
    Customer Support
    19
    Cons
    Limitations
    17
    Limited Functionality
    16
    Inefficiency
    12
    Account Management Issues
    7
    Expensive
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Everbridge 360 (Critical Event Management) features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.7
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Quality of Support
    Average: 8.8
    8.4
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Everbridge
    Company Website
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,825 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,555 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Every day, critical events impact productivity and revenue by causing production slowdowns, impeding team callouts, delaying responses to time-sensitive issues, and much more. Organizations need to be

Users
No information available
Industries
  • Government Administration
  • Hospital & Health Care
Market Segment
  • 41% Mid-Market
  • 34% Enterprise
Everbridge 360 (Critical Event Management) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Alerts Management
27
Emergency Services
22
Notifications
20
Customer Support
19
Cons
Limitations
17
Limited Functionality
16
Inefficiency
12
Account Management Issues
7
Expensive
7
Everbridge 360 (Critical Event Management) features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.7
8.7
Has the product been a good partner in doing business?
Average: 9.2
9.0
Quality of Support
Average: 8.8
8.4
Ease of Admin
Average: 8.7
Seller Details
Seller
Everbridge
Company Website
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,825 Twitter followers
LinkedIn® Page
www.linkedin.com
1,555 employees on LinkedIn®
Get a quote

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DialMyCalls
By OnTimeTelecom
(812)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Emergency Notification software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See why over 40,000 organizations use DialMyCalls to easily send text messages, phone calls and/or e-mails to an entire group of people in seconds! For over 15 years DialMyCalls has been a leader in

    Users
    • Pastor
    • Owner
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DialMyCalls Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    230
    Simple
    88
    Text Messaging
    84
    Customer Support
    82
    Easy Communication
    69
    Cons
    Messaging Issues
    40
    Expensive
    33
    SMS Issues
    30
    Credit Issues
    23
    Notification Issues
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DialMyCalls features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Quality of Support
    Average: 8.8
    9.4
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnTimeTelecom
    Company Website
    Year Founded
    2007
    HQ Location
    Jupiter, FL
    Twitter
    @DialMyCalls
    5,332 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See why over 40,000 organizations use DialMyCalls to easily send text messages, phone calls and/or e-mails to an entire group of people in seconds! For over 15 years DialMyCalls has been a leader in

Users
  • Pastor
  • Owner
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 37% Mid-Market
DialMyCalls Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
230
Simple
88
Text Messaging
84
Customer Support
82
Easy Communication
69
Cons
Messaging Issues
40
Expensive
33
SMS Issues
30
Credit Issues
23
Notification Issues
22
DialMyCalls features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.5
Quality of Support
Average: 8.8
9.4
Ease of Admin
Average: 8.7
Seller Details
Seller
OnTimeTelecom
Company Website
Year Founded
2007
HQ Location
Jupiter, FL
Twitter
@DialMyCalls
5,332 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Text-Em-All
By Text-Em-All
(776)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Emergency Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company

    Users
    • Pastor
    • Owner
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 47% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Text-Em-All Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    82
    Communication
    51
    Text Messaging
    49
    Broadcast Communication
    41
    Messaging
    33
    Cons
    Expensive
    24
    Character Limitation
    17
    Limited Texting Features
    15
    Messaging Issues
    15
    Missing Features
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Text-Em-All features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Quality of Support
    Average: 8.8
    9.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text-Em-All
    Company Website
    Year Founded
    2005
    HQ Location
    Frisco, TX
    Twitter
    @TextEmAll
    1,472 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company

Users
  • Pastor
  • Owner
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 47% Small-Business
  • 43% Mid-Market
Text-Em-All Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
82
Communication
51
Text Messaging
49
Broadcast Communication
41
Messaging
33
Cons
Expensive
24
Character Limitation
17
Limited Texting Features
15
Messaging Issues
15
Missing Features
14
Text-Em-All features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.5
Quality of Support
Average: 8.8
9.5
Ease of Admin
Average: 8.7
Seller Details
Seller
Text-Em-All
Company Website
Year Founded
2005
HQ Location
Frisco, TX
Twitter
@TextEmAll
1,472 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Beekeeper
By Beekeeper AG
(67)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Beekeeper empowers frontline businesses and their workers with the digital solutions they need to do their best possible work. Founded in 2012, Beekeeper’s mobile-first platform was designed and built

    Users
    No information available
    Industries
    • Hospitality
    • Retail
    Market Segment
    • 48% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Beekeeper Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Ease of Use
    1
    Event Management
    1
    Helpful
    1
    Notifications
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Beekeeper features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.8
    9.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Beekeeper AG
    Year Founded
    2012
    HQ Location
    Zurich, Switzerland
    Twitter
    @BeekeeperSocial
    3,519 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    416 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Beekeeper empowers frontline businesses and their workers with the digital solutions they need to do their best possible work. Founded in 2012, Beekeeper’s mobile-first platform was designed and built

Users
No information available
Industries
  • Hospitality
  • Retail
Market Segment
  • 48% Mid-Market
  • 37% Enterprise
Beekeeper Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Ease of Use
1
Event Management
1
Helpful
1
Notifications
1
Cons
This product has not yet received any negative sentiments.
Beekeeper features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.8
9.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Beekeeper AG
Year Founded
2012
HQ Location
Zurich, Switzerland
Twitter
@BeekeeperSocial
3,519 Twitter followers
LinkedIn® Page
www.linkedin.com
416 employees on LinkedIn®
Read Beekeeper Reviews
iLobby
By iLobby Corporation
(210)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Emergency Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iLobby is the global leader in facility and visitor management for complex enterprises and regulated industries. Deployed across more than 6,000 sites worldwide, iLobby’s FacilityOS platform powers co

    Users
    No information available
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 62% Mid-Market
    • 27% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iLobby is a visitor management system that provides functionality for visitor sign-in, alerting the person being visited, and offers options for expansion into areas like emergency OS.
    • Reviewers like the system's ease of use, its ability to integrate into existing systems, the efficient visitor management process it provides, and the excellent customer support they receive.
    • Reviewers experienced issues such as the requirement to pay for a separate license for each kiosk, slow loading times, limitations in customization, and instability in the Bluetooth connection between the iPad and printer.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • iLobby Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    103
    Customer Support
    55
    Setup Ease
    45
    Simple
    45
    Easy Setup
    41
    Cons
    Limited Functionality
    14
    Connectivity Issues
    10
    Limited Customization
    10
    Limitations
    9
    Missing Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • iLobby features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Quality of Support
    Average: 8.8
    9.4
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    iLobby Corporation
    Company Website
    HQ Location
    North York, Ontario
    Twitter
    @goilobby
    128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    122 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iLobby is the global leader in facility and visitor management for complex enterprises and regulated industries. Deployed across more than 6,000 sites worldwide, iLobby’s FacilityOS platform powers co

Users
No information available
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 62% Mid-Market
  • 27% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iLobby is a visitor management system that provides functionality for visitor sign-in, alerting the person being visited, and offers options for expansion into areas like emergency OS.
  • Reviewers like the system's ease of use, its ability to integrate into existing systems, the efficient visitor management process it provides, and the excellent customer support they receive.
  • Reviewers experienced issues such as the requirement to pay for a separate license for each kiosk, slow loading times, limitations in customization, and instability in the Bluetooth connection between the iPad and printer.
iLobby Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
103
Customer Support
55
Setup Ease
45
Simple
45
Easy Setup
41
Cons
Limited Functionality
14
Connectivity Issues
10
Limited Customization
10
Limitations
9
Missing Features
9
iLobby features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.6
Quality of Support
Average: 8.8
9.4
Ease of Admin
Average: 8.7
Seller Details
Seller
iLobby Corporation
Company Website
HQ Location
North York, Ontario
Twitter
@goilobby
128 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Regroup Mass Notification
By Regroup Mass Notification
(69)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Emergency Notification software
Save to My Lists
Entry Level Price:Starting at $500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Regroup Mass Notification empowers better mass communication that keeps people safe and informed at all times. The company’s award-winning, cloud-based mass communication platform is what clients acro

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 62% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Regroup Mass Notification Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Ease of Use
    15
    Communication
    7
    Communication Efficiency
    6
    Features
    6
    Cons
    User Interface Issues
    4
    Not User-Friendly
    3
    Account Management Issues
    2
    Difficult Learning
    2
    Incomplete Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Regroup Mass Notification features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Regroup Mass Notification
    Company Website
    Year Founded
    2012
    HQ Location
    Dallas, Texas
    Twitter
    @RegroupAlerts
    532 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Regroup Mass Notification empowers better mass communication that keeps people safe and informed at all times. The company’s award-winning, cloud-based mass communication platform is what clients acro

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 62% Mid-Market
  • 25% Enterprise
Regroup Mass Notification Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Ease of Use
15
Communication
7
Communication Efficiency
6
Features
6
Cons
User Interface Issues
4
Not User-Friendly
3
Account Management Issues
2
Difficult Learning
2
Incomplete Information
2
Regroup Mass Notification features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.8
8.8
Ease of Admin
Average: 8.7
Seller Details
Seller
Regroup Mass Notification
Company Website
Year Founded
2012
HQ Location
Dallas, Texas
Twitter
@RegroupAlerts
532 Twitter followers
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®
Get a quote
InformaCast
By Singlewire Software
(115)4.6 out of 5
15th Easiest To Use in Emergency Notification software
Save to My Lists
Entry Level Price:$10.22 user/year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InformaCast is a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications

    Users
    • Network Administrator
    • Systems Engineer
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • InformaCast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerts Management
    1
    Ease of Use
    1
    Notifications
    1
    Cons
    Inefficiency
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • InformaCast features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Quality of Support
    Average: 8.8
    8.9
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Singlewire Software
    Year Founded
    2009
    HQ Location
    Madison, WI
    Twitter
    @singlewire
    1,549 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InformaCast is a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications

Users
  • Network Administrator
  • Systems Engineer
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 33% Enterprise
InformaCast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerts Management
1
Ease of Use
1
Notifications
1
Cons
Inefficiency
1
Limited Customization
1
InformaCast features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.6
Quality of Support
Average: 8.8
8.9
Ease of Admin
Average: 8.7
Seller Details
Seller
Singlewire Software
Year Founded
2009
HQ Location
Madison, WI
Twitter
@singlewire
1,549 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
Read InformaCast Reviews
SnapComms
By SnapComms
(61)4.7 out of 5
11th Easiest To Use in Emergency Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Government Administration
    Market Segment
    • 56% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SnapComms Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Communication
    2
    Helpful
    2
    Speed
    2
    Staff Expertise
    2
    Cons
    Navigation Difficulty
    2
    Lack of Mobile App
    1
    Limitations
    1
    Limited Customization
    1
    Limited Editing Capabilities
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SnapComms features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.7
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Quality of Support
    Average: 8.8
    9.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SnapComms
    Year Founded
    2007
    HQ Location
    Takapuna, New Zealand
    Twitter
    @snapcomms
    1,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email

Users
No information available
Industries
  • Hospital & Health Care
  • Government Administration
Market Segment
  • 56% Mid-Market
  • 41% Enterprise
SnapComms Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Communication
2
Helpful
2
Speed
2
Staff Expertise
2
Cons
Navigation Difficulty
2
Lack of Mobile App
1
Limitations
1
Limited Customization
1
Limited Editing Capabilities
1
SnapComms features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.7
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.6
Quality of Support
Average: 8.8
9.3
Ease of Admin
Average: 8.7
Seller Details
Seller
SnapComms
Year Founded
2007
HQ Location
Takapuna, New Zealand
Twitter
@snapcomms
1,081 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Read SnapComms Reviews
RedFlag
By Pocketstop
(64)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Emergency Notification software
Save to My Lists
Entry Level Price:Starting at $378.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages

    Users
    No information available
    Industries
    • Commercial Real Estate
    • Real Estate
    Market Segment
    • 59% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RedFlag Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Communication
    6
    Communication Efficiency
    5
    Simple
    5
    Group Communication
    4
    Cons
    Messaging Issues
    2
    SMS Issues
    2
    App Availability
    1
    Complex Processes
    1
    Contact Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RedFlag features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Quality of Support
    Average: 8.8
    9.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pocketstop
    Company Website
    Year Founded
    2006
    HQ Location
    Dallas, TX
    Twitter
    @Pocketstop
    804 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages

Users
No information available
Industries
  • Commercial Real Estate
  • Real Estate
Market Segment
  • 59% Mid-Market
  • 22% Small-Business
RedFlag Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Communication
6
Communication Efficiency
5
Simple
5
Group Communication
4
Cons
Messaging Issues
2
SMS Issues
2
App Availability
1
Complex Processes
1
Contact Management
1
RedFlag features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.5
Quality of Support
Average: 8.8
9.5
Ease of Admin
Average: 8.7
Seller Details
Seller
Pocketstop
Company Website
Year Founded
2006
HQ Location
Dallas, TX
Twitter
@Pocketstop
804 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Mobile Text Alerts
By Mobile Text Alerts
(69)4.6 out of 5
10th Easiest To Use in Emergency Notification software
Save to My Lists
DealsSpecial offer!
50% off: $12.50/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters

    Users
    No information available
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 67% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mobile Text Alerts Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    7
    Communication
    4
    Customer Satisfaction
    4
    Response Time
    4
    Cons
    Limited Functionality
    3
    Messaging Issues
    3
    Contact Management
    2
    Expensive
    2
    Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mobile Text Alerts features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.8
    9.1
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mobile Text Alerts
    Year Founded
    2011
    HQ Location
    New York, NY
    Twitter
    @MobileTextAlert
    1,342 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters

Users
No information available
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 67% Small-Business
  • 25% Mid-Market
Mobile Text Alerts Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
7
Communication
4
Customer Satisfaction
4
Response Time
4
Cons
Limited Functionality
3
Messaging Issues
3
Contact Management
2
Expensive
2
Limitations
2
Mobile Text Alerts features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.8
9.1
Ease of Admin
Average: 8.7
Seller Details
Seller
Mobile Text Alerts
Year Founded
2011
HQ Location
New York, NY
Twitter
@MobileTextAlert
1,342 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Read Mobile Text Alerts Reviews
Hiplink
By HipLink Software
(16)4.8 out of 5
8th Easiest To Use in Emergency Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

HipLink is a web-based notification software platform for both emergency and operational alerting. It can work as a stand-alone system or integrate with virtually any software as an automated alert no

Users
No information available
Industries
  • Public Safety
  • Law Enforcement
Market Segment
  • 56% Mid-Market
  • 31% Small-Business
Hiplink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
7
Reliability
7
Notifications
5
Easy Integrations
4
Cons
API Integration Issues
2
Difficult Setup
2
Integration Issues
2
Phone Number Management
2
Complex Setup
1
Hiplink features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.6
Quality of Support
Average: 8.8
9.1
Ease of Admin
Average: 8.7
Seller Details
Seller
HipLink Software
Year Founded
1993
HQ Location
Los Gatos, California
Twitter
@HipLink
173 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read Hiplink Reviews
RAVE Alert
By Rave Mobile Safety
(71)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rave Alert: Quick, Reliable, and Comprehensive Mass Notifications at Your Fingertips At the heart of the Rave Platform and interconnected with the expansive Motorola Solutions safety ecosystem, Rave

    Users
    No information available
    Industries
    • Higher Education
    • Public Safety
    Market Segment
    • 38% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RAVE Alert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Emergency Services
    3
    Alerts Management
    2
    Communication
    2
    Reliability
    2
    Templates
    2
    Cons
    Limited Functionality
    2
    Account Management Issues
    1
    Inefficiency
    1
    Limitations
    1
    Outdated Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RAVE Alert features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.8
    8.6
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rave Mobile Safety
    Year Founded
    2004
    HQ Location
    Framingham, MA
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rave Alert: Quick, Reliable, and Comprehensive Mass Notifications at Your Fingertips At the heart of the Rave Platform and interconnected with the expansive Motorola Solutions safety ecosystem, Rave

Users
No information available
Industries
  • Higher Education
  • Public Safety
Market Segment
  • 38% Mid-Market
  • 38% Enterprise
RAVE Alert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Emergency Services
3
Alerts Management
2
Communication
2
Reliability
2
Templates
2
Cons
Limited Functionality
2
Account Management Issues
1
Inefficiency
1
Limitations
1
Outdated Design
1
RAVE Alert features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.8
8.6
Ease of Admin
Average: 8.7
Seller Details
Seller
Rave Mobile Safety
Year Founded
2004
HQ Location
Framingham, MA
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Read RAVE Alert Reviews
DeskAlerts
By DeskAlerts
(24)4.1 out of 5
14th Easiest To Use in Emergency Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2006, DeskAlerts has emerged as a leading software development company devoted to providing robust communication solutions that are tailored to the unique business needs of our clients. Our

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DeskAlerts Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Notifications
    11
    Ease of Use
    10
    Alerts Management
    7
    Communication Efficiency
    6
    Helpful
    5
    Cons
    Limited Functionality
    4
    Expensive
    3
    Outdated Design
    3
    Poor Interface Design
    3
    Software Glitches
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DeskAlerts features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Quality of Support
    Average: 8.8
    9.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DeskAlerts
    Company Website
    Year Founded
    2006
    HQ Location
    Alexandria, VA
    Twitter
    @DeskAlerts
    52 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2006, DeskAlerts has emerged as a leading software development company devoted to providing robust communication solutions that are tailored to the unique business needs of our clients. Our

Users
No information available
Industries
No information available
Market Segment
  • 38% Enterprise
  • 38% Mid-Market
DeskAlerts Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Notifications
11
Ease of Use
10
Alerts Management
7
Communication Efficiency
6
Helpful
5
Cons
Limited Functionality
4
Expensive
3
Outdated Design
3
Poor Interface Design
3
Software Glitches
3
DeskAlerts features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Quality of Support
Average: 8.8
9.3
Ease of Admin
Average: 8.7
Seller Details
Seller
DeskAlerts
Company Website
Year Founded
2006
HQ Location
Alexandria, VA
Twitter
@DeskAlerts
52 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
One Call Now
By OnSolve
(58)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

    Users
    • Administrative Assistant
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • One Call Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Communication
    3
    Broadcast Communication
    2
    Communication
    2
    Communication Efficiency
    2
    Cons
    Call Issues
    1
    Contact Management
    1
    Dashboard Issues
    1
    Delay Issues
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • One Call Now features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.8
    9.1
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnSolve
    Year Founded
    1998
    HQ Location
    Alpharetta, Georgia
    Twitter
    @OnSolve
    650 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    464 employees on LinkedIn®
    Phone
    +1 (858) 724 1200
Product Description
How are these determined?Information
This description is provided by the seller.

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

Users
  • Administrative Assistant
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
One Call Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Communication
3
Broadcast Communication
2
Communication
2
Communication Efficiency
2
Cons
Call Issues
1
Contact Management
1
Dashboard Issues
1
Delay Issues
1
Insufficient Information
1
One Call Now features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.8
9.1
Ease of Admin
Average: 8.7
Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
Twitter
@OnSolve
650 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
Phone
+1 (858) 724 1200
Read One Call Now Reviews
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Emergency Notification Topics

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Learn More About Emergency Notification Software

What is Emergency Notification Software?

Emergency notification software offers mobile communication to recipients via text message or phone call. This should not be confused with emergency management software, which is a system that provides internal communication capabilities for professionals in the emergency services industry. Emergency notification software is used for emergency alerts only, so recipients will never be contacted unless it is related to an emergency situation. Due to its instantaneous nature, recipients receive important emergency messages quickly, so they can respond as soon as possible. Depending on the emergency, the urgency helps recipients take action and prevent injury from prolonged exposure to the emergency at hand. In addition, many emergency notification tools allow users to send texts with audio messages and images alongside text messages, increasing the chance that the critical notification is conveyed appropriately. For example, a recipient that is blind benefits from an audio notification over a text or image notification.

Key Benefits of Emergency Notification Software

  • Offers instant calling and messaging capabilities to recipients
  • Sends notifications in a variety of ways, such as image, text, and audio
  • Messages can be sent to large contact groups
  • Notifications and replies are automated and can be managed online

Why Use Emergency Notification Software?

Emergency notification software is the ideal solution for instant, mass communication for a variety of emergency situations. Typical situations vary between severe weather, building lockdown, evacuations, and other crisis and general safety alerts. The need for instant mass communication is important in emergency situations, as it spreads emergency awareness quickly, preventing harm and injury related to the emergency. There are several other reasons why emergency notification tools are worth implementing:

Two notification options — While text messages have greater response and engagement rates, emergency notifications can also be sent in the form of a phone call. Having more than one notification option increases the chance for recipients to receive the message.

Automation — Quickness is key when responding to emergency matters. Automation helps users send out notifications quickly without too much time spent on the curation of the notification itself.

No capacity limits — In many cases, a large group of recipients will need to receive emergency notifications. Luckily, most tools do not have a size limit, so users can send out notifications in bulk without worrying about leaving out any recipients.

Who Uses Emergency Notification Software?

Emergency notification software is primarily used by professionals responsible for public safety workers, but other uses for the software exist as well.

Public safety — Public safety professionals are typically responsible for a specific municipality. In the event of a localized crisis, such as a weather emergency, public safety professionals can use emergency notification software to contact those within the municipality.

Building managers — In the event of a building crisis, building managers can contact tenants using emergency notification software to help quickly evacuate the building.

Schools — Schools benefit from emergency notification tools to communicate to the entire school in the event of an emergency. Students, teachers, and administrators are all contacted so evacuations and awareness are communicated quickly and easily.

Emergency Notification Software Features

Emergency notification tools have several features that benefit both the user and the recipient:

Bulk notifications — Many tools don’t have a limit to how many recipients can receive emergency notifications at once. Users can contact entire contact lists or target areas without worrying about capacity limits.

Automation — Users can automate emergency messages, which helps save time when an emergency arises.

Message management — Users can control outgoing messages and incoming replies through a dashboard. From the dashboard, users can create new messages and edit existing ones. In addition, users can reply to specific recipients and see notification logs.

Resiliency — In many cases, notifications need to be sent in high-stress, less-than-ideal times. For example, power outages and cellular disruptions often complicate normal phone notifications. However, emergency notification management tools often have extra servers and methods to bypass anything that would stand in the way of reaching their contact lists.

Message formats — Notifications can be sent in a variety of ways to ensure the message is conveyed properly to everyone contacted. This includes image notifications, audio notifications, and traditional text message and phone call notifications.

Notification monitoring — Users can monitor notifications in real time to see if everyone on their contact list was properly contacted. Monitoring also measures the effectiveness of the alerts by reading open rates and response rates.

GIS-based targeted outreach — For users that don’t work with a specific contact list, GIS-based targets are an ideal way to contact people residing in specific areas of impact. This allows users to pinpoint people in certain areas that are in the area of an emergency. For example, if a tornado is forecast to hit a certain town, the emergency notification tool can use the GIS-based targeting feature to send out notifications to that town only.

Potential Issues with Emergency Notification Software

Formatting limitations in text notifications — While text messaging is an ideal way to quickly communicate to a massive amount of people, there are some restrictions. Text messages often have a maximum character limit, depending on the device and cellular service a person uses. Because of this, users cannot rely on sending long messages in the event that the message is cut off. Furthermore, many recipients’ phones may not have the capability of receiving multimedia via text. People that only have landlines are also limited in the types of messages they are able to receive. To combat this, users should ensure they craft messages that are short and concise, as well as not rely on only sending text message emergency notifications so landline users are not excluded.