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The Top 20 Easiest To Use Proactive Notification Software

See the top Proactive Notification Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

47%

Mid Market

43%

Enterprise

10%

DialMyCalls

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

59%

Mid Market

37%

Enterprise

Zendesk Support Suite

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

41%

Mid Market

45%

Enterprise

13%

Textline

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

69%

Mid Market

27%

Enterprise

OneSignal

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

65%

Mid Market

28%

Enterprise

SuprSend

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

76%

Mid Market

22%

Enterprise

Textedly

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

68%

Mid Market

29%

Enterprise

RedFlag

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

22%

Mid Market

59%

Enterprise

19%

Thena

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

57%

Mid Market

40%

Enterprise

#10

Wati

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

80%

Mid Market

19%

Enterprise

#11

NICE CXone Mpower

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.2

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

14%

Mid Market

52%

Enterprise

35%

#12

Amazon Simple Queue Service (SQS)

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

37%

Mid Market

32%

Enterprise

30%

#13

Knock

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

#14

SimpleTexting

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

75%

Mid Market

23%

Enterprise

#15

Boulevard

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.1

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

77%

Mid Market

23%

#16

Mobile Text Alerts

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

67%

Mid Market

25%

Enterprise

#17

Genesys Cloud CX

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

15%

Mid Market

45%

Enterprise

40%

#18

Courier

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

75%

Mid Market

22%

Enterprise

#19

Mongoose Conversation Intelligence Platform

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

21%

Mid Market

56%

Enterprise

23%

#20

MessageDesk

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

82%

Mid Market

15%

Enterprise