Best Outbound Call Tracking Software - Page 5

JJ
Researched and written by Julie Jung

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

Allow users to place calls directly from the platform
Track call interaction data

Best Outbound Call Tracking Software At A Glance

Highest Performer:
Best Contender:
Most Niche:
Most Trending:
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Best Contender:
Most Niche:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
188 Listings in Outbound Call Tracking Available
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up

    Users
    • CEO
    • Account Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zendesk Sell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Intuitive
    5
    User Interface
    4
    Automation
    3
    Efficiency
    3
    Cons
    Learning Curve
    5
    Expensive
    4
    Delayed Responses
    3
    Integration Issues
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zendesk Sell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    7.6
    Personalization
    Average: 8.7
    7.8
    Record Prospect Data
    Average: 8.8
    8.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zendesk
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,641 employees on LinkedIn®
    Ownership
    NYSE: ZEN
Product Description
How are these determined?Information
This description is provided by the seller.

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up

Users
  • CEO
  • Account Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
Zendesk Sell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Intuitive
5
User Interface
4
Automation
3
Efficiency
3
Cons
Learning Curve
5
Expensive
4
Delayed Responses
3
Integration Issues
3
Missing Features
3
Zendesk Sell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
7.6
Personalization
Average: 8.7
7.8
Record Prospect Data
Average: 8.8
8.1
Information Locater
Average: 8.7
Seller Details
Seller
Zendesk
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,716 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Ownership
NYSE: ZEN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

    Users
    • Business Development Representative
    • Sales Development Representative
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InsideSales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Helpful
    2
    Access
    1
    Accuracy
    1
    Automation
    1
    Cons
    Missing Features
    2
    Poor Customer Support
    2
    Billing Issues
    1
    Call Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsideSales features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    8.8
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @InsideSales_PB
    20,315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    (866) 549-0301
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

Users
  • Business Development Representative
  • Sales Development Representative
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 36% Mid-Market
InsideSales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Helpful
2
Access
1
Accuracy
1
Automation
1
Cons
Missing Features
2
Poor Customer Support
2
Billing Issues
1
Call Issues
1
Expensive
1
InsideSales features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
8.8
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Year Founded
2012
HQ Location
Austin, TX
Twitter
@InsideSales_PB
20,315 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
(866) 549-0301

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Channels features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Personalization
    Average: 8.7
    9.3
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Channels
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @channels
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 38% Small-Business
Channels features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Personalization
Average: 8.7
9.3
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Channels
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@channels
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a comple

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 52% Small-Business
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringy (formerly iSales) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Interface
    1
    Interface Ease
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringy (formerly iSales) features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Personalization
    Average: 8.7
    8.7
    Record Prospect Data
    Average: 8.8
    9.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Denver, CO
    Twitter
    @RingyCRM
    94 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a comple

Users
No information available
Industries
  • Insurance
Market Segment
  • 52% Small-Business
  • 27% Enterprise
Ringy (formerly iSales) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Interface
1
Interface Ease
1
Cons
Expensive
1
Ringy (formerly iSales) features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Personalization
Average: 8.7
8.7
Record Prospect Data
Average: 8.8
9.1
Information Locater
Average: 8.7
Seller Details
Year Founded
2013
HQ Location
Denver, CO
Twitter
@RingyCRM
94 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(28)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipes.ai helps businesses turn leads into real conversations—fast. Our AI-driven platform automates outbound calls and SMS, ensuring potential customers connect with your team at the right time. Wheth

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipes.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customer Support
    2
    Daily Use
    2
    Integrations
    2
    Lead Generation
    2
    Cons
    Sales Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipes.ai features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Personalization
    Average: 8.7
    9.4
    Record Prospect Data
    Average: 8.8
    9.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipes.ai
    Company Website
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipes.ai helps businesses turn leads into real conversations—fast. Our AI-driven platform automates outbound calls and SMS, ensuring potential customers connect with your team at the right time. Wheth

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
Pipes.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customer Support
2
Daily Use
2
Integrations
2
Lead Generation
2
Cons
Sales Issues
1
Pipes.ai features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.6
Personalization
Average: 8.7
9.4
Record Prospect Data
Average: 8.8
9.4
Information Locater
Average: 8.7
Seller Details
Seller
Pipes.ai
Company Website
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Enterprise
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alvaria Intelligence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Helpful
    1
    Needs Fulfillment
    1
    Team Collaboration
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alvaria Intelligence Platform features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Personalization
    Average: 8.7
    7.2
    Record Prospect Data
    Average: 8.8
    8.3
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Atlanta, US
    Twitter
    @Alvaria_Inc
    293 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including

Users
No information available
Industries
No information available
Market Segment
  • 56% Enterprise
  • 22% Small-Business
Alvaria Intelligence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Helpful
1
Needs Fulfillment
1
Team Collaboration
1
Cons
This product has not yet received any negative sentiments.
Alvaria Intelligence Platform features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.1
Personalization
Average: 8.7
7.2
Record Prospect Data
Average: 8.8
8.3
Information Locater
Average: 8.7
Seller Details
Year Founded
2021
HQ Location
Atlanta, US
Twitter
@Alvaria_Inc
293 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tenfold
    Year Founded
    2015
    HQ Location
    Austin, Texas
    Twitter
    @growtenfold
    2,353 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
Tenfold
Year Founded
2015
HQ Location
Austin, Texas
Twitter
@growtenfold
2,353 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself availabl

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Toky features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    6.3
    Personalization
    Average: 8.7
    6.9
    Record Prospect Data
    Average: 8.8
    6.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Toky
    Year Founded
    2014
    HQ Location
    Palo Alto, CA
    Twitter
    @TokyApp
    953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself availabl

Users
No information available
Industries
  • Computer Software
Market Segment
  • 72% Small-Business
  • 25% Mid-Market
Toky features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
6.3
Personalization
Average: 8.7
6.9
Record Prospect Data
Average: 8.8
6.5
Information Locater
Average: 8.7
Seller Details
Seller
Toky
Year Founded
2014
HQ Location
Palo Alto, CA
Twitter
@TokyApp
953 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is MyOperator? MyOperator is India's largest Call + WhatsApp platform offering a complete suite of communication tools for enterprises and MSMEs. It helps businesses operate 24x7 with 99.9% up

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MyOperator Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    2
    Simple
    2
    User Interface
    2
    AI Technology
    1
    Cons
    Integration Issues
    2
    Missing Features
    2
    Poor Customer Support
    2
    Admin Issues
    1
    API Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MyOperator features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.2
    Personalization
    Average: 8.7
    6.8
    Record Prospect Data
    Average: 8.8
    6.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @MyOperator
    1,857 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    272 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is MyOperator? MyOperator is India's largest Call + WhatsApp platform offering a complete suite of communication tools for enterprises and MSMEs. It helps businesses operate 24x7 with 99.9% up

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 45% Small-Business
MyOperator Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
2
Simple
2
User Interface
2
AI Technology
1
Cons
Integration Issues
2
Missing Features
2
Poor Customer Support
2
Admin Issues
1
API Integration
1
MyOperator features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
7.2
Personalization
Average: 8.7
6.8
Record Prospect Data
Average: 8.8
6.2
Information Locater
Average: 8.7
Seller Details
Year Founded
2013
HQ Location
Noida, Uttar Pradesh
Twitter
@MyOperator
1,857 Twitter followers
LinkedIn® Page
www.linkedin.com
272 employees on LinkedIn®
Entry Level Price:$8.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iPlum is a mobile first solution for business professionals. It works on your existing smartphone without changing carriers. You get a separate line with calling, texting and phone system features.

    Users
    No information available
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 96% Small-Business
    • 4% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iPlum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    10
    HIPAA Compliance
    10
    User Interface
    9
    Easy Setup
    8
    Cons
    Call Disconnections
    5
    Call Functionality Issues
    5
    Call Issues
    5
    Difficult Setup
    5
    Texting Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iPlum features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Personalization
    Average: 8.7
    8.1
    Record Prospect Data
    Average: 8.8
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iplum
    Year Founded
    2015
    HQ Location
    Santa Clara, US
    Twitter
    @iPlumApp
    108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iPlum is a mobile first solution for business professionals. It works on your existing smartphone without changing carriers. You get a separate line with calling, texting and phone system features.

Users
No information available
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 96% Small-Business
  • 4% Enterprise
iPlum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
10
HIPAA Compliance
10
User Interface
9
Easy Setup
8
Cons
Call Disconnections
5
Call Functionality Issues
5
Call Issues
5
Difficult Setup
5
Texting Issues
5
iPlum features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.1
8.1
Personalization
Average: 8.7
8.1
Record Prospect Data
Average: 8.8
0.0
No information available
Seller Details
Seller
iplum
Year Founded
2015
HQ Location
Santa Clara, US
Twitter
@iPlumApp
108 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiptime Contact Center is a cloud-based call center solution, helping medium businesses and enterprises to process client requests across all communication channels (voice, webchat, email, chatbot),

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voiptime Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Implementation
    1
    Easy Integration
    1
    Easy Setup
    1
    Features
    1
    Integrations
    1
    Cons
    Integration Issues
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voiptime Cloud features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Personalization
    Average: 8.7
    10.0
    Record Prospect Data
    Average: 8.8
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Denver, US
    Twitter
    @Voiptimecloud
    52 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiptime Contact Center is a cloud-based call center solution, helping medium businesses and enterprises to process client requests across all communication channels (voice, webchat, email, chatbot),

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Voiptime Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Implementation
1
Easy Integration
1
Easy Setup
1
Features
1
Integrations
1
Cons
Integration Issues
1
Limited Features
1
Voiptime Cloud features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Personalization
Average: 8.7
10.0
Record Prospect Data
Average: 8.8
0.0
No information available
Seller Details
Year Founded
2010
HQ Location
Denver, US
Twitter
@Voiptimecloud
52 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$59.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, tasks, and social selling. Thousands of sales teams use PersistIQ to find prospect’s emails, send personali

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 78% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PersistIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Generation
    14
    Helpful
    12
    Customer Support
    11
    Effective
    8
    Business Growth
    7
    Cons
    Inaccuracy Issues
    4
    Poor Lead Generation
    4
    Email Functionality
    3
    Inaccurate Information
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PersistIQ features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Personalization
    Average: 8.7
    7.6
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PersistIQ
    HQ Location
    San Francisco, CA
    Twitter
    @persistiq
    2,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, tasks, and social selling. Thousands of sales teams use PersistIQ to find prospect’s emails, send personali

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 78% Small-Business
  • 20% Mid-Market
PersistIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Generation
14
Helpful
12
Customer Support
11
Effective
8
Business Growth
7
Cons
Inaccuracy Issues
4
Poor Lead Generation
4
Email Functionality
3
Inaccurate Information
3
Poor Customer Support
3
PersistIQ features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.2
Personalization
Average: 8.7
7.6
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
PersistIQ
HQ Location
San Francisco, CA
Twitter
@persistiq
2,288 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 43% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fastcall features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Personalization
    Average: 8.7
    9.3
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FastCall
    Year Founded
    2012
    HQ Location
    Hollywood, CA
    Twitter
    @fastcall411
    110 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 43% Mid-Market
Fastcall features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.4
Personalization
Average: 8.7
9.3
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
FastCall
Year Founded
2012
HQ Location
Hollywood, CA
Twitter
@fastcall411
110 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate

    Users
    No information available
    Industries
    • Financial Services
    • Accounting
    Market Segment
    • 61% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shape Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Intuitive
    2
    Customer Support
    1
    Customizability
    1
    Customization
    1
    Cons
    CRM Issues
    2
    API Issues
    1
    App Limitations
    1
    Bugs
    1
    Connection Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shape Software features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Personalization
    Average: 8.7
    10.0
    Record Prospect Data
    Average: 8.8
    9.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Irvine, California
    Twitter
    @ShapeBizTech
    665 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate

Users
No information available
Industries
  • Financial Services
  • Accounting
Market Segment
  • 61% Small-Business
  • 36% Mid-Market
Shape Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Intuitive
2
Customer Support
1
Customizability
1
Customization
1
Cons
CRM Issues
2
API Issues
1
App Limitations
1
Bugs
1
Connection Issues
1
Shape Software features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.7
Personalization
Average: 8.7
10.0
Record Prospect Data
Average: 8.8
9.1
Information Locater
Average: 8.7
Seller Details
Company Website
HQ Location
Irvine, California
Twitter
@ShapeBizTech
665 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Augutech is a cloud-based predictive dialer suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Augutech.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Recording
    2
    Ease of Use
    2
    Data Accuracy
    1
    Reliability
    1
    User Interface
    1
    Cons
    Expensive
    1
    Slow Loading
    1
    Slow Performance
    1
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Augutech.io features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Augutech
    HQ Location
    N/A
    Twitter
    @AugutechCorp
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Augutech is a cloud-based predictive dialer suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics.

Users
No information available
Industries
No information available
Market Segment
  • 40% Enterprise
  • 30% Mid-Market
Augutech.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Recording
2
Ease of Use
2
Data Accuracy
1
Reliability
1
User Interface
1
Cons
Expensive
1
Slow Loading
1
Slow Performance
1
Time-Consuming
1
Augutech.io features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Augutech
HQ Location
N/A
Twitter
@AugutechCorp
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®