Reviews Summary: Online Reputation Management Software with Team Workflow Features
Currently there are 8 Online Reputation Management software products with Team Workflow features listed on G2, and together they have generated 2,569 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Online Reputation Management software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 8 Online Reputation Management software products that have Team Workflow features based on those criteria:
- Ease of Use: 9/10 average user rating
- Quality of Support: 9/10 average user rating
- Ease of Setup: 8.8/10 average user rating
To help you compare and find the best Online Reputation Management software product with the right Team Workflow functionality for your business, we have gathered some additional details and FAQs below.
What Online Reputation Management products with Team Workflow features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Online Reputation Management software products with Team Workflow capabilities according to G2 users:
What Online Reputation Management software products with Team Workflow capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Online Reputation Management software products with Team Workflow capabilities:
- Podium is rated 4.5-stars with 1,121 reviews.
- SOCi is rated 4.5-stars with 874 reviews.
- ReviewTrackers is rated 4.6-stars with 118 reviews.
- Grade.us is rated 4.6-stars with 111 reviews.
- Listen360 is rated 4.5-stars with 36 reviews.
Which software products with Team Workflow features are the highest rated on G2?
These are the Online Reputation Management software products offering Team Workflow capabilities and have the highest ratings:
- ReviewTrackers has received 118 reviews and is rated 4.6-stars.
- Grade.us has received 111 reviews and is rated 4.6-stars.
- Podium has received 1,121 reviews and is rated 4.5-stars.
- SOCi has received 874 reviews and is rated 4.5-stars.
- Yext has received 257 reviews and is rated 4.4-stars.
Review Snippets for Online Reputation Management Software with Team Workflow Features
Below are questions we ask of all Online Reputation Management software users on G2. The answers are specific to the most popular software products that offer Team Workflow capabilities. These user responses provide more insight into the most-reviewed Online Reputation Management software and their Team Workflow features listed on G2.
| Questions | Responses |
|---|---|
| Here is what users liked best about Online Reputation Management software with Team Workflow features. |
SOCi: "I liked the open lines of communication and the constant updates from the Brandify team as we worked together to complete our goal."
- Arika M., Marketing Specialist at Stanley Security , Enterprise (> 1000 emp.)
Podium: "As someone who has written a social media course this was an incredible resource! I loved the content, the ease of the courses and the flow!"
- Megan W., Director of Student Conduct and Leadership Development at SUNY Polytechnic Institute, Enterprise (> 1000 emp.)
Yext: "That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction."
- Richard B., Senior Marketing Director - ADP, Enterprise (> 1000 emp.)
|
| Here is what users liked least about Online Reputation Management software with Team Workflow features. |
SOCi: "When my company had some issues that would delay my using the product, I requested that Soci put a hold on my account until we could get the situation handled. My sales person thought it was a very reasonable request and didn't think there would be a problem."
- Terri T., Small-Business (50 or fewer emp.)
Podium: "I don't like that contacts can't be reentered (ie. Phone number then by email) having multiple ways to contact would be best. Not having notifications from all staff conversations and issues with the link are agrovating"
- Ashley A., Mid-Market (51-1000 emp.)
Yext: "To start using Yext they show you a demo, a super nice scenario where everything is working like a charm, but they don't offer any trial period or anything. After that they will make you sign a contract for one year for X amount of locations, it doesn't matter if you really manage that amount or not, they will charge you anyway."
- Manny C., Founder of Jumptoweb, Small-Business (50 or fewer emp.)
|
| These are what users recommend to others considering popular Online Reputation Management software products with Team Workflow capabilities. |
Podium: "The first few courses I took were incredibly professional and helpful. I would look at how you can branch into other markets as well."
- Megan W., Director of Student Conduct and Leadership Development at SUNY Polytechnic Institute, Enterprise (> 1000 emp.)
SOCi: "Great platform for social media managers/marketing managers managing large portfolios or even small ones. The staff is also very helpful in their recommendations on how to optimize your accounts and succeed!"
- Danielle K., Marketing | Graphic Design | Content Creation, Small-Business (50 or fewer emp.)
Yext: "They have recently added Google My Business to their feed service, but it is at an additional cost. Individual location pages can also be built out, but it is somewhat costly and carries an annual fee to maintain. Still, this is extremely important if you have several locations and you want customer to find one within their geo."
- Richard B., Senior Marketing Director - ADP, Enterprise (> 1000 emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
SOCi: "Brandify helped our company us to clean up all our branch locations in order to remove outdated information and provide the most up-to-date info for Google business location listings."
- Arika M., Marketing Specialist at Stanley Security , Enterprise (> 1000 emp.)
Podium: "Social Media development and business strategies to integrate."
- Megan W., Director of Student Conduct and Leadership Development at SUNY Polytechnic Institute, Enterprise (> 1000 emp.)
Yext: "Provide accurate and correct online listings for all of our locations throughout the US."
- Richard B., Senior Marketing Director - ADP, Enterprise (> 1000 emp.)
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