Best Online Community Management Software - Page 2
Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.
Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.
Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with CMS tools to share, store, and manage digital content and help desk software to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.
Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.
To qualify for inclusion in the Online Community Management category, a product must:
Best Online Community Management Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Disco is an AI-powered social learning platform that's reinventing what cohort-based learning can be. Featuring a totally customizable interface and a heavy focus on driving learner engagement, Disco
- 93% Small-Business
- 7% Enterprise
1,142 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and emplo
- 42% Enterprise
- 33% Mid-Market
7,799 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions
- E-Learning
- 93% Small-Business
- 7% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more
- Marketing and Advertising
- 92% Small-Business
- 8% Mid-Market
101 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-tr
- Consumer Services
- 92% Small-Business
- 8% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to
- Computer Software
- Entertainment
- 42% Small-Business
- 39% Mid-Market
12,057 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
"AI Assistant that replaces enterprise search!" Threado AI revolutionizes how your teams access and get work done using your company's internal knowledge. Setup in minutes on Slack, Microsoft Teams,
- Computer Software
- 56% Small-Business
- 41% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more.
- Customer Marketing Manager
- Customer Advocacy Manager
- Computer Software
- Information Technology and Services
- 49% Mid-Market
- 42% Enterprise
2,065 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TINT is the Community Powered Marketing platform trusted by 5,000+ leading global brands to cultivate communities that ignite advocacy and engagement, boosting conversions, and fostering long lasting
- Consumer Goods
- 43% Small-Business
- 38% Mid-Market
6,113 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Community platform for creators to build meaningful relationships with content, discussions and events under your own brand. -Give your audience a destination to interact with each other, engage in
- Founder
- Owner
- Marketing and Advertising
- E-Learning
- 95% Small-Business
- 1% Mid-Market
6 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w
- Financial Services
- Information Technology and Services
- 55% Mid-Market
- 32% Small-Business
422 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Higher Logic Vanilla is the top-rated enterprise online community solution today. With us, you can build loyalty, grow sales, and improve customer service with our easy to use and quick to get started
- Community Manager
- Computer Software
- Computer Games
- 49% Mid-Market
- 37% Small-Business
3,652 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Deliver content and share information with your customers with a CRM-connected, Magentrix customer success portal. Customize the look and feel with your own brand. Control access to standard and custo
- 60% Mid-Market
- 27% Small-Business
978 Twitter followers
- Overview
- User Satisfaction
- Seller Details
We help people build independent, valuable and trusted communities in a safe space that they own and control. With Disciple community platform, you can create multiple groups to segment your audience,
- 90% Small-Business
- 10% Mid-Market
854 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Zapnito is the community platform built for personalized knowledge sharing. Maximize customer lifetime value by connecting customers to trusted knowledge and people — at the right time. With Zapnito
- 80% Small-Business
- 13% Mid-Market
1,195 Twitter followers
