The Top 20 Online Community Management Software

Check out this list of the top Online Community Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Mighty Networks

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

38%

Professional Training & Coaching

34%

E-Learning

16%

Non-Profit Organization Management

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.2

9.1

Ease of Setup

Average: 8.6

8.3

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 8.8

8.5

Circle

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

30%

Education Management

23%

E-Learning

23%

Professional Training & Coaching

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.2

9.3

Ease of Setup

Average: 8.6

8.8

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 8.8

8.9

Gainsight Customer Communities

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Information Technology and Services

28%

Telecommunications

13%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

8.5

Ease of Doing Business With

Average: 9.2

9.2

Ease of Setup

Average: 8.6

8.4

Quality of Support

Average: 9.6

8.9

Ease of Admin

Average: 8.8

9.1

Bevy

Overall Satisfaction Score

Top Industries of Reviewers:

Events Services

52%

Computer Software

24%

Information Technology and Services

14%

Education Management

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.2

9.8

Ease of Setup

Average: 8.6

9.8

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.8

9.5

Webex Events & Webinars

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

30%

Higher Education

26%

Information Technology and Services

22%

Education Management

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.2

9.2

Ease of Setup

Average: 8.6

8.9

Quality of Support

Average: 9.6

9.2

Ease of Admin

Average: 8.8

9.0

Commune

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Manufacturing

21%

Computer Software

11%

Electrical/Electronic Manufacturing

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.2

9.8

Ease of Setup

Average: 8.6

9.3

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 8.8

9.3

BigMarker

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Health, Wellness and Fitness

20%

E-Learning

20%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 8.6

9.9

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.8

10.0

Viafoura

Overall Satisfaction Score

Top Industries of Reviewers:

Online Media

43%

Newspapers

37%

Publishing

12%

Broadcast Media

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.2

9.8

Ease of Setup

Average: 8.6

9.1

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.8

9.0

Café

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

60%

Information Technology and Services

20%

Human Resources

10%

Marketing and Advertising

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.2

9.8

Ease of Setup

Average: 8.6

10.0

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 8.8

9.7

#10

Heartbeat

Overall Satisfaction Score

Top Industries of Reviewers:

Professional Training & Coaching

45%

Higher Education

18%

E-Learning

18%

Health, Wellness and Fitness

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.2

9.9

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 8.8

9.6

#11

AtomChat

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Computer Software

22%

Computer & Network Security

11%

Information Technology and Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 8.6

9.5

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 8.8

9.5

#12

Hivebrite

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

49%

Higher Education

25%

Education Management

14%

Professional Training & Coaching

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

8.4

Ease of Doing Business With

Average: 9.2

9.1

Ease of Setup

Average: 8.6

8.4

Quality of Support

Average: 9.6

9.3

Ease of Admin

Average: 8.8

8.6

#13

Magentrix Customer Portals

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

33%

Computer Software

33%

Financial Services

17%

Government Relations

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 9.2

9.9

Ease of Setup

Average: 8.6

0.0

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.8

9.9

#14

Bettermode

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

37%

Information Technology and Services

29%

Health, Wellness and Fitness

17%

Professional Training & Coaching

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.2

9.4

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.6

9.3

Ease of Admin

Average: 8.8

9.4

#15

NbliK - AI Powered Community Platform for Brands

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

57%

Civic & Social Organization

14%

Computer & Network Security

14%

Airlines/Aviation

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 9.2

0.0

Ease of Setup

Average: 8.6

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.8

0.0

#16

Memberium

Overall Satisfaction Score

Top Industries of Reviewers:

E-Learning

46%

Marketing and Advertising

23%

Education Management

15%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 8.6

8.4

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.8

9.6

#17

Threado

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Information Technology and Services

18%

Education Management

18%

Higher Education

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.8

9.7

#18

Glue Up

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

59%

Marketing and Advertising

18%

Civic & Social Organization

14%

Human Resources

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.2

9.5

Ease of Setup

Average: 8.6

9.1

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 8.8

9.3

#19

Higher Logic Thrive

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

71%

Education Management

12%

Hospital & Health Care

10%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.2

9.3

Ease of Setup

Average: 8.6

8.8

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 8.8

8.5

#20

ToucanTech

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

43%

Education Management

36%

Fund-Raising

14%

Non-Profit Organization Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 8.6

8.0

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.8

10.0

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