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The Top 20 HR Service Delivery Software

Check out this list of the top HR Service Delivery Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Paycom

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

33%

Hospital & Health Care

31%

Information Technology and Services

22%

Financial Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 7.9

8.9

Ease of Setup

Average: 8.1

8.8

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 7.6

8.8

Leena AI Autonomous Agent

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

31%

Information Technology and Services

28%

Computer Software

21%

Market Research

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 7.9

9.3

Ease of Setup

Average: 8.1

9.8

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 7.6

9.5

Personio

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Consumer Goods

30%

Computer Software

20%

Management Consulting

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 7.9

9.2

Ease of Setup

Average: 8.1

9.0

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 7.6

9.1

Siit

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

57%

Financial Services

14%

Human Resources

14%

Apparel & Fashion

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 7.9

10.0

Ease of Setup

Average: 8.1

9.7

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 7.6

9.7

Superworks

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

57%

Computer Software

33%

Computer & Network Security

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 7.9

9.6

Ease of Setup

Average: 8.1

10.0

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 7.6

9.9

Rezolve.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

33%

Computer Software

33%

Food & Beverages

17%

Health, Wellness and Fitness

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 7.9

10.0

Ease of Setup

Average: 8.1

9.1

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 7.6

9.1

Applaud

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

43%

Mining & Metals

21%

Information Technology and Services

21%

Higher Education

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 7.9

0.0

Ease of Setup

Average: 8.1

9.3

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 7.6

0.0

OnBase

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

31%

Insurance

26%

Government Administration

21%

Higher Education

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 7.9

9.8

Ease of Setup

Average: 8.1

8.6

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 7.6

9.3

ADP HR Assist

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

29%

Information Technology and Services

29%

Staffing and Recruiting

29%

Architecture & Planning

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 7.9

9.1

Ease of Setup

Average: 8.1

9.3

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 7.6

8.6

#10

Dovetail HR

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

40%

Human Resources

30%

Consumer Goods

20%

Banking

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 7.9

9.6

Ease of Setup

Average: 8.1

8.9

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 7.6

9.2

#11

MHC Software

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

71%

Government Administration

15%

Higher Education

Entertainment

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 7.9

9.3

Ease of Setup

Average: 8.1

8.7

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 7.6

8.6

#12

CEIPAL Workforce

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

64%

Human Resources

36%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.9

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 7.9

0.0

Ease of Setup

Average: 8.1

0.0

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 7.6

0.0

#13

Oracle Global Human Resources Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Human Resources

22%

Food & Beverages

22%

Hospital & Health Care

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 7.9

9.6

Ease of Setup

Average: 8.1

9.5

Quality of Support

Average: 9.2

8.1

Ease of Admin

Average: 7.6

9.6

#14

SAP SuccessFactors

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

30%

Human Resources

28%

Computer Software

22%

Hospital & Health Care

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 7.9

8.0

Ease of Setup

Average: 8.1

8.0

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 7.6

7.8

#15

Cegid Talentsoft

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

56%

Information Technology and Services

25%

Computer Software

13%

Consumer Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 7.9

9.5

Ease of Setup

Average: 8.1

9.6

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 7.6

9.1

#16

Vivantio

Overall Satisfaction Score

Top Industries of Reviewers:

Outsourcing/Offshoring

36%

Information Technology and Services

29%

Hospital & Health Care

21%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 7.9

9.8

Ease of Setup

Average: 8.1

8.5

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 7.6

9.4

#17

ServiceNow HR Service Delivery

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Human Resources

21%

Education Management

21%

Accounting

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 7.9

9.2

Ease of Setup

Average: 8.1

9.7

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 7.6

9.4

#18

Incident IQ

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

56%

Education Management

22%

Apparel & Fashion

11%

Electrical/Electronic Manufacturing

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.1

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 7.9

10.0

Ease of Setup

Average: 8.1

6.9

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 7.6

8.7

#19

ADP Vantage HCM

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

33%

Retail

27%

Automotive

20%

Restaurants

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.3

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 7.9

7.6

Ease of Setup

Average: 8.1

8.1

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 7.6

6.7

#20

CiviHR

Overall Satisfaction Score

Top Industries of Reviewers:

Human Resources

50%

Information Technology and Services

25%

Banking

13%

Environmental Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.3

8.1

Ease of Doing Business With

Average: 7.9

0.0

Ease of Setup

Average: 8.1

0.0

Quality of Support

Average: 9.2

8.0

Ease of Admin

Average: 7.6

0.0