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Best Enterprise IT Management Software - Page 3

Tian Lin
TL
Researched and written by Tian Lin

Enterprise IT management software tools serve as an infrastructure control center for IT departments in mid- to large-sized businesses. These platforms allow the information technology team to oversee company-wide endpoints and communicate with the network for a variety of tasks. Enterprise IT management software give users remote desktop access to employee and administrator platforms for patch and software updates, security settings, and disaster recovery, in addition to system setup and configuration. A number of these programs help bolster IT operations with asset tracking and operational intelligence reporting for data insights such as power consumption and system performance. These programs may also offer multi-factor authentication for identity management and automation of routine tasks. Depending on the platform, certain solutions may be compatible with a single operating system or offer mixed-platform compatibility.

To qualify for inclusion in the Enterprise IT Management Software category, a product must:

Assist in managing applications, business systems, or networks
Monitor or log abnormalities within IT systems
Manage virtual machines and resources
Analyze systems for security and performance optimization

Best Enterprise IT Management Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
112 Listings in Enterprise IT Management Available
(37)4.1 out of 5
View top Consulting Services for Oracle IT Service Management Suite
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 65% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Service Management
    Average: 8.7
    8.3
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    824,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,405 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 65% Enterprise
  • 22% Mid-Market
Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.7
8.3
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.8
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,139 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged en

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 35% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Desktop Authority Management Suite features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.7
    8.1
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1987
    HQ Location
    Aliso Viejo, CA
    Twitter
    @Quest
    17,646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,610 employees on LinkedIn®
    Ownership
    NYSE: DGX
Product Description
How are these determined?Information
This description is provided by the seller.

Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged en

Users
No information available
Industries
No information available
Market Segment
  • 35% Mid-Market
  • 35% Small-Business
Desktop Authority Management Suite features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.7
8.1
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
1987
HQ Location
Aliso Viejo, CA
Twitter
@Quest
17,646 Twitter followers
LinkedIn® Page
www.linkedin.com
3,610 employees on LinkedIn®
Ownership
NYSE: DGX

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gain visibility and control across your hybrid cloud with simplified operations management and security

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 54% Enterprise
    • 24% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Secure and Well-Managed Cloud features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.7
    7.9
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Gain visibility and control across your hybrid cloud with simplified operations management and security

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 54% Enterprise
  • 24% Small-Business
Azure Secure and Well-Managed Cloud features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.7
7.9
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Automotive
    Market Segment
    • 69% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SymphonyAI IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Asset Management
    4
    Automation
    4
    Configuration Ease
    4
    Efficiency
    4
    Cons
    Complex Setup
    4
    Slow Performance
    4
    Complex Configuration
    3
    Complexity
    3
    Limited Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Service Management
    Average: 8.7
    8.8
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @SymphonySummit
    490 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,531 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

Users
No information available
Industries
  • Information Technology and Services
  • Automotive
Market Segment
  • 69% Enterprise
  • 31% Mid-Market
SymphonyAI IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Asset Management
4
Automation
4
Configuration Ease
4
Efficiency
4
Cons
Complex Setup
4
Slow Performance
4
Complex Configuration
3
Complexity
3
Limited Functionality
3
SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Service Management
Average: 8.7
8.8
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.8
Seller Details
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
490 Twitter followers
LinkedIn® Page
www.linkedin.com
1,531 employees on LinkedIn®
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enhance your service delivery with a Microsoft 365-focused IT Service Management software (ITSM) running on Azure cloud. Deliver exceptional service without breaking the bank with fast AI-driven capab

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ALVAO Service Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    User Interface
    8
    Asset Management
    7
    Customer Support
    7
    Integrations
    7
    Cons
    Limited Customization
    3
    Missing Features
    3
    Clunky Interface
    2
    Inadequate Reporting
    2
    Notification Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ALVAO Service Desk features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ALVAO
    Year Founded
    1999
    HQ Location
    Brno, CZ
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enhance your service delivery with a Microsoft 365-focused IT Service Management software (ITSM) running on Azure cloud. Deliver exceptional service without breaking the bank with fast AI-driven capab

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 28% Enterprise
ALVAO Service Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
User Interface
8
Asset Management
7
Customer Support
7
Integrations
7
Cons
Limited Customization
3
Missing Features
3
Clunky Interface
2
Inadequate Reporting
2
Notification Issues
2
ALVAO Service Desk features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
ALVAO
Year Founded
1999
HQ Location
Brno, CZ
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Entry Level Price:$0.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easily manage your IT assets with our ISO 27001, NIS2, and SOC 2 certified solution designed with security at its core. Reduce costs while tracking asset ownership, locations, and status with just a f

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 69% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ALVAO Asset Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Asset Management
    9
    Customer Support
    4
    Implementation Ease
    4
    User Interface
    4
    Cons
    Insufficient Information
    2
    Access Control
    1
    Access Management
    1
    App Quality
    1
    Clunky Interface
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ALVAO Asset Management features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ALVAO
    Year Founded
    1999
    HQ Location
    Brno, CZ
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Easily manage your IT assets with our ISO 27001, NIS2, and SOC 2 certified solution designed with security at its core. Reduce costs while tracking asset ownership, locations, and status with just a f

Users
No information available
Industries
No information available
Market Segment
  • 69% Mid-Market
  • 28% Enterprise
ALVAO Asset Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Asset Management
9
Customer Support
4
Implementation Ease
4
User Interface
4
Cons
Insufficient Information
2
Access Control
1
Access Management
1
App Quality
1
Clunky Interface
1
ALVAO Asset Management features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
ALVAO
Year Founded
1999
HQ Location
Brno, CZ
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(81)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syxsense is the world’s leading automated endpoint and vulnerability software provider. The Syxsense platform offers real-time device status, robust endpoint management, vulnerability scanning and rem

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Syxsense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Patch Management
    17
    Customer Support
    14
    Deployment Ease
    12
    Security
    11
    Cons
    Not User-Friendly
    9
    Clunky Interface
    8
    Poor Interface
    8
    Poor Interface Design
    8
    Difficulty
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Syxsense features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.7
    7.5
    ITIL Policy Compliance
    Average: 8.3
    7.2
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Syxsense
    Company Website
    Year Founded
    2012
    HQ Location
    Aliso Viejo, CA
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syxsense is the world’s leading automated endpoint and vulnerability software provider. The Syxsense platform offers real-time device status, robust endpoint management, vulnerability scanning and rem

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 30% Small-Business
Syxsense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Patch Management
17
Customer Support
14
Deployment Ease
12
Security
11
Cons
Not User-Friendly
9
Clunky Interface
8
Poor Interface
8
Poor Interface Design
8
Difficulty
7
Syxsense features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.7
7.5
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.8
Seller Details
Seller
Syxsense
Company Website
Year Founded
2012
HQ Location
Aliso Viejo, CA
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, vi

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Mid-Market
    • 15% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland ComSci features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.1
    Service Management
    Average: 8.7
    9.1
    ITIL Policy Compliance
    Average: 8.3
    8.6
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @UplandSoftware
    917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,025 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, vi

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Mid-Market
  • 15% Enterprise
Upland ComSci features and usability ratings that predict user satisfaction
0.0
No information available
9.1
Service Management
Average: 8.7
9.1
ITIL Policy Compliance
Average: 8.3
8.6
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
2010
HQ Location
Austin, TX
Twitter
@UplandSoftware
917 Twitter followers
LinkedIn® Page
www.linkedin.com
1,025 employees on LinkedIn®
Ownership
NASDAQ:UPLD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alluvio Network Performance Management makes it easy to monitor, troubleshoot, and analyze what’s happening across your hybrid network environment. With end-to-end visibility and actionable insights,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Riverbed NPM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Detailed Analysis
    1
    Monitoring
    1
    System Monitoring
    1
    Cons
    Device Limitations
    1
    Expensive
    1
    Lack of Features
    1
    Pricing Issues
    1
    Resource Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Riverbed NPM features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Service Management
    Average: 8.7
    8.3
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    San Francisco, CA
    Twitter
    @RIVERBED
    24,700 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,716 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alluvio Network Performance Management makes it easy to monitor, troubleshoot, and analyze what’s happening across your hybrid network environment. With end-to-end visibility and actionable insights,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 43% Mid-Market
Riverbed NPM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Detailed Analysis
1
Monitoring
1
System Monitoring
1
Cons
Device Limitations
1
Expensive
1
Lack of Features
1
Pricing Issues
1
Resource Limitations
1
Riverbed NPM features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.7
8.3
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
2002
HQ Location
San Francisco, CA
Twitter
@RIVERBED
24,700 Twitter followers
LinkedIn® Page
www.linkedin.com
1,716 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SoftNAS is a Linux-based virtual NAS appliance deployed on public and private cloud services like Amazon Web Services (AWS), Microsoft Azure, and VMware vSphere. SoftNAS can also run on RHEL if custom

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SoftNAS Cloud NAS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Efficiency
    4
    Ease of Use
    4
    Cloud Services
    2
    Easy Integrations
    2
    Implementation Ease
    2
    Cons
    Complexity
    2
    Pricing Issues
    2
    Configuration Difficulty
    1
    Expensive
    1
    Insufficient Training
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SoftNAS Cloud NAS features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Service Management
    Average: 8.7
    7.7
    ITIL Policy Compliance
    Average: 8.3
    7.7
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SoftNAS
    Year Founded
    2012
    HQ Location
    Houston
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SoftNAS is a Linux-based virtual NAS appliance deployed on public and private cloud services like Amazon Web Services (AWS), Microsoft Azure, and VMware vSphere. SoftNAS can also run on RHEL if custom

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 30% Enterprise
SoftNAS Cloud NAS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Efficiency
4
Ease of Use
4
Cloud Services
2
Easy Integrations
2
Implementation Ease
2
Cons
Complexity
2
Pricing Issues
2
Configuration Difficulty
1
Expensive
1
Insufficient Training
1
SoftNAS Cloud NAS features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Service Management
Average: 8.7
7.7
ITIL Policy Compliance
Average: 8.3
7.7
Disaster Recovery
Average: 7.8
Seller Details
Seller
SoftNAS
Year Founded
2012
HQ Location
Houston
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(19)4.6 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Headquartered in Boston, Pliant provides an advanced API-driven IT orchestration platform that automates, integrates and connects the digital enterprise. Pliant’s solutions simplify and streamline how

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pliant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Automation
    4
    Automation Efficiency
    4
    Easy Integrations
    3
    Integrations
    3
    Cons
    Learning Curve
    3
    Learning Difficulty
    3
    Steep Learning Curve
    2
    Complex Setup
    1
    Configuration Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pliant features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Service Management
    Average: 8.7
    10.0
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pliant.io
    Company Website
    Year Founded
    2017
    HQ Location
    Boston, US
    Twitter
    @pliant_io
    65 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Headquartered in Boston, Pliant provides an advanced API-driven IT orchestration platform that automates, integrates and connects the digital enterprise. Pliant’s solutions simplify and streamline how

Users
No information available
Industries
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 32% Small-Business
Pliant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Automation
4
Automation Efficiency
4
Easy Integrations
3
Integrations
3
Cons
Learning Curve
3
Learning Difficulty
3
Steep Learning Curve
2
Complex Setup
1
Configuration Difficulty
1
Pliant features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Service Management
Average: 8.7
10.0
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.8
Seller Details
Seller
Pliant.io
Company Website
Year Founded
2017
HQ Location
Boston, US
Twitter
@pliant_io
65 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrueSight Capacity Optimization Aligns IT resources with business service demand

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrueSight Capacity Optimization Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    User Interface
    2
    Ease of Use
    1
    Reporting
    1
    Cons
    Clunky Interface
    1
    Complex Setup
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrueSight Capacity Optimization features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Service Management
    Average: 8.7
    7.3
    ITIL Policy Compliance
    Average: 8.3
    8.0
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1980
    HQ Location
    Houston, TX
    Twitter
    @BMCSoftware
    49,973 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,879 employees on LinkedIn®
    Phone
    713 918 8800
Product Description
How are these determined?Information
This description is provided by the seller.

TrueSight Capacity Optimization Aligns IT resources with business service demand

Users
No information available
Industries
No information available
Market Segment
  • 40% Small-Business
  • 40% Mid-Market
TrueSight Capacity Optimization Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
User Interface
2
Ease of Use
1
Reporting
1
Cons
Clunky Interface
1
Complex Setup
1
Limited Features
1
TrueSight Capacity Optimization features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.0
Service Management
Average: 8.7
7.3
ITIL Policy Compliance
Average: 8.3
8.0
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
1980
HQ Location
Houston, TX
Twitter
@BMCSoftware
49,973 Twitter followers
LinkedIn® Page
www.linkedin.com
9,879 employees on LinkedIn®
Phone
713 918 8800
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enable IT operations with cloud- and vendor-agnostic infrastructure monitoring and management

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Enterprise
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrueSight Infrastructure Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Monitoring
    1
    Monitoring Services
    1
    Cons
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrueSight Infrastructure Management features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Service Management
    Average: 8.7
    10.0
    ITIL Policy Compliance
    Average: 8.3
    9.4
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1980
    HQ Location
    Houston, TX
    Twitter
    @BMCSoftware
    49,973 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,879 employees on LinkedIn®
    Phone
    713 918 8800
Product Description
How are these determined?Information
This description is provided by the seller.

Enable IT operations with cloud- and vendor-agnostic infrastructure monitoring and management

Users
No information available
Industries
No information available
Market Segment
  • 80% Enterprise
  • 10% Mid-Market
TrueSight Infrastructure Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Monitoring
1
Monitoring Services
1
Cons
Integration Issues
1
TrueSight Infrastructure Management features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Service Management
Average: 8.7
10.0
ITIL Policy Compliance
Average: 8.3
9.4
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
1980
HQ Location
Houston, TX
Twitter
@BMCSoftware
49,973 Twitter followers
LinkedIn® Page
www.linkedin.com
9,879 employees on LinkedIn®
Phone
713 918 8800
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, soft

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Enterprise
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Eracent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Adaptability
    1
    Asset Management
    1
    Ease of Use
    1
    Insights
    1
    Organization Flexibility
    1
    Cons
    Clunky Interface
    2
    Difficult Navigation
    2
    Navigation Issues
    2
    Poor Interface Design
    2
    Poor Navigation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eracent features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Service Management
    Average: 8.7
    9.2
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eracent
    Year Founded
    2000
    HQ Location
    Riegelsville, Pennsylvania
    Twitter
    @eracent
    142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, soft

Users
No information available
Industries
No information available
Market Segment
  • 60% Enterprise
  • 20% Small-Business
Eracent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Adaptability
1
Asset Management
1
Ease of Use
1
Insights
1
Organization Flexibility
1
Cons
Clunky Interface
2
Difficult Navigation
2
Navigation Issues
2
Poor Interface Design
2
Poor Navigation
2
Eracent features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
6.7
Service Management
Average: 8.7
9.2
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.8
Seller Details
Seller
Eracent
Year Founded
2000
HQ Location
Riegelsville, Pennsylvania
Twitter
@eracent
142 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrueSight Operations Management delivers end-to-end performance monitoring and event management. It uses AIOps to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operat

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 73% Enterprise
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrueSight Operations Management features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Service Management
    Average: 8.7
    10.0
    ITIL Policy Compliance
    Average: 8.3
    10.0
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1980
    HQ Location
    Houston, TX
    Twitter
    @BMCSoftware
    49,973 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,879 employees on LinkedIn®
    Phone
    713 918 8800
Product Description
How are these determined?Information
This description is provided by the seller.

TrueSight Operations Management delivers end-to-end performance monitoring and event management. It uses AIOps to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operat

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 73% Enterprise
  • 13% Mid-Market
TrueSight Operations Management features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
10.0
Service Management
Average: 8.7
10.0
ITIL Policy Compliance
Average: 8.3
10.0
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
1980
HQ Location
Houston, TX
Twitter
@BMCSoftware
49,973 Twitter followers
LinkedIn® Page
www.linkedin.com
9,879 employees on LinkedIn®
Phone
713 918 8800