Desktop Authority Management Suite

By Quest Software

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4.3 out of 5 stars

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Desktop Authority Management Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$
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Desktop Authority Management Suite Reviews (20)

Reviews

Desktop Authority Management Suite Reviews (20)

4.3
20 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and centralized management capabilities, which simplify IT tasks and enhance efficiency. Many appreciate the automation features that reduce the need for scripting, making it accessible for various skill levels. However, some users note that the user interface could be improved for a better experience.
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Troy S.
TS
Director of Education Technology
Small-Business (50 or fewer emp.)
"Excellent Resource for an IT team"
What do you like best about Desktop Authority Management Suite?

Automation is the name of the game in IT and this product does a lot of that for me. Simple things like adding printers or storage to a particular user are done automatically by the system. I no longer have to worry about scripting to make such things happen Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

There are so many features that it is hard to make use of everything. It takes a while to learn it all and implement the things you need. I wish they have a video series or something to outline features in little bites. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Desk top Authority"
What do you like best about Desktop Authority Management Suite?

the speed and efficiency are really the best along with the ecosystem it creates with all my devices Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

As far as I know it's only windows platform that this is available for Review collected by and hosted on G2.com.

GP
Mid-Market (51-1000 emp.)
"My choice for endpoint management"
What do you like best about Desktop Authority Management Suite?

Desktop Authority provides an environment for managing endpoints that is much more intuitive than Group Policy. Add the hardware/software inventory capabilities at each user login and the reporting tools and it far surpasses GPO. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

The integrated remote control solution could be better. We find that it occasionally refuses to connect to some devices. The use of Java runtime for remote control is also disappointing.

We use the feature because it saves us the cost of purchasing another tool, but there are times when I'm ready to dump the remote control feature and look elsewhere. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Enterprise (> 1000 emp.)
"Pretty Decent I would recommend"
What do you like best about Desktop Authority Management Suite?

Extremely User Friendly and simple to use Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Sometimes updates wouldn't push correctly and cause a lot of admin overhead Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very powerful tool"
What do you like best about Desktop Authority Management Suite?

Ease of use, easy to deploy configurations outside of group policy Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

I have nothing bad to say about the product Review collected by and hosted on G2.com.

Alan J.
AJ
Chief Information Officer
Small-Business (50 or fewer emp.)
"Long time user"
What do you like best about Desktop Authority Management Suite?

Automating so many tasks without having to know scripting. Also provides a centralized point to manage many options. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

So many ownership changes through the years. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Quest Services"
What do you like best about Desktop Authority Management Suite?

At my company we use quest as a supplement or another way of modifying or editing our AD, it’s simpler to ya than the old method of making changes on AD. Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

On one occasions my updates werent saved . Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business (50 or fewer emp.)
"Best program ever"
What do you like best about Desktop Authority Management Suite?

I like the user friendly interface and quick load up of applications Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

I dislike the initial program set up walk through instructions are very tedious and time consuming Review collected by and hosted on G2.com.

frankline w.
FW
Managing Director
Computer & Network Security
Small-Business (50 or fewer emp.)
"its makes work easy and more editable."
What do you like best about Desktop Authority Management Suite?

Themes allow you to change the design of your website quickly, Because they are updated more frequently, and the content tends to be structured well, you can get a WordPress site ranking very quickly compared to a static website and the plugins are good enough Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Unsecure CMS platform, Incomplete and inconsistent documentation, Includes complex technical code. Unawareness about the term “slug” Scalability issues with data model, Complicated multisite configuration process MYSQL as a database. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Small-Business (50 or fewer emp.)
"Slow but effective"
What do you like best about Desktop Authority Management Suite?

Detailed and informative. Reports are useful but require customization Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

Slow slow slow. Sometimes webserver application takes minutes to load. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$
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