Ironclad Reviews & Product Details

Ironclad is an excellent tool for us, as we engage in 100s of NDA monthly. Using Ironclad extremely frequent for our daily tasks where the process is simple, easy to track with whom the action is, and see revisions/versions of the document, making all the process extremely smooth and user friendly.

Starting a new process/document is extremely easy to implement and the integration of Ironclad into other systems like SalesForce, help us keep track of opportunities and customers with just a click.

Even when you need support the team is there to provide customer support and guide your through the process which makes those unique scenarios less daunting. Review collected by and hosted on G2.com.

Even though Ironclad is extremely useful and easy to use, it can be daunting to the newcomers, it requires some training and most of the times some handholding on the initial drafts. However after a couple of iterations, users are able to use this tool by themselves with low effort.

Customers need to submit their documents in only DOC, so PDF or other formats are not supported, where if the customer is not used to this system can be weird for them initially. Review collected by and hosted on G2.com.

Intuitive AI with extremely fast response times are what, to me, makes Ironclad stand out against any other platform I use for work in the Licensing Industry. Most other platforms look and feel like vestiges of early 2000 internet design and functionality, with very low response times.

I use Ironclad on a daily basis and the alert and tagging functions are always making sure I am on top of my work and nothing is missed, which is really appreciated and also something that all other platforms I use leave a lot to be desired on. Review collected by and hosted on G2.com.

The search function leaves something to be desired, the customised filters are not very helpful either. When trying to look for companies with names that are too generic I always find myself having to go through page after page of results. There should be a better disambiguation method to help me find the results I want.

Furthermore, I have tried in the past use customised filters for things like "Territory" or "IP", but despite knowing a specific contract had a specific term in it, the search did not help me narrow down the results to the contract I am looking for. Review collected by and hosted on G2.com.

Our company went from another CLM that was essentially an online folder system. Ironclad is a true contract lifecycle management tool with customizable workflows for contract intake and negotiation through signature and archive. We now have a fully searchable contract Repository that serves as a single source of truth for our contracts. We can grant access to users based on group permissions. We have integrated Ironclad CLM with Salesforce thus allowing our sales executives to work from the platform they are most comfortable with. We have also integrated Ironcald Signature that works seemless with Ironclad CLM and this has allowed us to realize cost savings compared to other eSignature providers. Finally, we have also launched Ironclad Clickwrap for some of our software applications and the acknowledgement of the end user agreement and privacy policy pass into our Ironclad CLM Repository for contract tracking purposes. We are a private-equity owned business and Ironclad CLM has allowed us to scale our contract reviews, manage our contract repository, grow and expand our business with customizable tools that allow our attorneys and paralegals to focus on the most important strategic work. I am an administrator of the tool, have created all of the workflows and use the tool daily. Another stand out for Ironclad is their customer support, our previous "CLM" essentially had no real support. Ironclad has excellent legal engineers to assist with your implementation and after hyper-care they pass you on to a very responsive and helpful customer support team. Review collected by and hosted on G2.com.

The only downside I can think of is getting new users to take the time to do the training offered in Ironclad Academy and learning how to use the tool. When we did our initial launch we held several training sessions, however, now that we have been using Ironclad for almost 2 years it is tough to get new sales executives to leverage the training resources. Once they learn it, they generally love it. Review collected by and hosted on G2.com.

Easy to use. Fields give clear understanding of what kind of file can be uploaded or what information is accepted. Because of that, it only takes a short time to get started and to complete. The Activity Feed has become essential when communicating with other users and has improved how quickly issues are resolved. Review collected by and hosted on G2.com.

I still find it a little tough to search but have actively been working on utilzing the filters and learning how to create new views. Review collected by and hosted on G2.com.

The workflow designer is incredibly easy to update and adjust. Additionally, the workflow dashboard makes it very efficient for the legal team to track and review agreements. Review collected by and hosted on G2.com.

The repository is a bit clunky and there are some features that are not intuitive to utilize. For example, downloading partially signed agreements is a bit hidden from the users. The repository could be updated to resemble more of a folder system rather than having to create various custom views. Review collected by and hosted on G2.com.

I have been impressed with the continual updates to their system that enhance user experience. Their integration with Salesforce has been very useful as well. Review collected by and hosted on G2.com.

As an administrator of our IC, their Support is extremely frustrating at times. I wish they would go directly to a zoom call if there is more than 2 back and forth comments. I have had to escalate a few times to resolve a system issue. Review collected by and hosted on G2.com.

I really like how Iron Clad makes it easy to organize all of my contracts. Anytime that I need to renew a contract there is a workflow I can choose so that I follow very detailed steps to get the right teams engaged to review my contracts and when edits are made each version is saved. Once I am ready to sign my contracts I can easily tag the document and send it to my team and the counterparty for signature. If I even need to pull up an old contract I can easily find it via the search feaure. I like how you can also see what stage of the approval process each contract is in. Review collected by and hosted on G2.com.

The interace is easy but its not very modern. It would be nice if the interface recevied an update to make it more modern. Review collected by and hosted on G2.com.

I love the customizability of the workflows, having a point of contact at Ironclad to assist with questions, concerns, and ideas, ironclad being able to integrate with many of our programs we already use, and how easy it is for our field to get the hang of it. If it weren't for IC, we would not be able to follow up on items required after contracting with the accuracy that we can now. It is easy and transparent for all users, and is a must have if your business deals with contracting and multiple parties. There is not a day that goes by that it is not used by our group. It was easy to navigate and set up, along with it being more useful than any tool we have ever had. Review collected by and hosted on G2.com.

I wish searching in the repository was a little easier, but we have found workarounds. Review collected by and hosted on G2.com.

What I like most about Ironclad is the ease of use and simple design. Creating workflows is very simple and fast and managing ironclad contract is simple and fast. Review collected by and hosted on G2.com.

One thing that I would love that Ironclad improve is their views - I would love to be able to add a Kanban board for ease of use with sales teams and quick glances. Review collected by and hosted on G2.com.

It is the perfect tool to ensure we can get our deals across the line. It allows you to prepare, edit and send contracts for signature in an easy way, provides reminders and helps you to seamlessly collaborate with your teams internally.

It is the contract management/email signature tool which our copany needs in order to get things done. My favourite features are the user-friendly interface, the automated workflows, the collaboration functionalities and advanced reporting and analytics Review collected by and hosted on G2.com.

Can't really think of any, maybe the learning curve which it takes at the beginning (but as with any new tool) and once you are familiar with it it is very easy to use Review collected by and hosted on G2.com.