Overall Satisfaction Score
100
The Top 20 Enterprise IT Management Software
Check out this list of the top Enterprise IT Management Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Enterprise IT Management Software
Top Industries of Reviewers:
Information Technology and Services
56%
Computer & Network Security
27%
Hospital & Health Care
11%
Manufacturing
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
9.4
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
87
Top Industries of Reviewers:
Information Technology and Services
61%
Computer & Network Security
25%
Consumer Services
8%
Hospital & Health Care
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.5
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.2
9.4
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
81
Top Industries of Reviewers:
Information Technology and Services
54%
Manufacturing
17%
Financial Services
15%
Hospital & Health Care
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.2
9.0
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
78
Top Industries of Reviewers:
Computer & Network Security
39%
Computer Software
25%
Information Technology and Services
20%
Financial Services
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.2
9.6
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
83%
Computer Software
10%
Accounting
3%
Banking
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.7
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
9.8
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
74
Top Industries of Reviewers:
Computer Software
44%
Information Technology and Services
39%
Marketing and Advertising
11%
Education Management
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.6
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.2
9.8
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.2
9.3
Overall Satisfaction Score
73
Top Industries of Reviewers:
Information Technology and Services
51%
Computer & Network Security
24%
Hospital & Health Care
17%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
9.0
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
64%
Computer Software
14%
Financial Services
14%
Computer & Network Security
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.2
9.6
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.2
9.6
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
54%
Chemicals
15%
Computer & Network Security
15%
Airlines/Aviation
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.2
9.0
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
47%
Computer Software
31%
Marketing and Advertising
13%
Telecommunications
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
8.6
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.2
9.0
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
50%
Computer & Network Security
19%
Telecommunications
19%
Financial Services
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.2
9.0
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
67
Top Industries of Reviewers:
Insurance
70%
Computer Software
10%
Financial Services
10%
Government Administration
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
66
Top Industries of Reviewers:
Hospital & Health Care
25%
Outsourcing/Offshoring
25%
Automotive
25%
Retail
25%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.2
8.5
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
64
Top Industries of Reviewers:
Marketing and Advertising
31%
Information Technology and Services
31%
Insurance
19%
Hospital & Health Care
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
8.4
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.2
9.5
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
58%
Computer Software
16%
Construction
14%
Financial Services
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.2
9.0
Overall Satisfaction Score
62
Top Industries of Reviewers:
Information Technology and Services
52%
Marketing and Advertising
19%
Computer Software
14%
Retail
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.6
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.2
9.6
Overall Satisfaction Score
57
Top Industries of Reviewers:
Information Technology and Services
39%
Financial Services
21%
Hospital & Health Care
20%
Education Management
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
8.8
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.2
8.8
Overall Satisfaction Score
57
Top Industries of Reviewers:
Information Technology and Services
81%
Computer & Network Security
12%
Construction
4%
Facilities Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.2
8.2
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.2
8.4
Overall Satisfaction Score
54
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
40%
Financial Services
10%
Accounting
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
54
Top Industries of Reviewers:
Information Technology and Services
71%
Computer & Network Security
17%
Financial Services
6%
Accounting
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.2
9.1
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