Best Email Tracking Software for for Small Business

JJ
Researched and written by Julie Jung

Products classified in the overall Email Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Email Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Email Tracking category.

In addition to qualifying for inclusion in the Email Tracking Software category, to qualify for inclusion in the Small Business Email Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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78 Listings in Small Business Email Tracking Available

(12,292)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
    • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
    • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,019
    Features
    644
    Helpful
    470
    Intuitive
    465
    Integrations
    464
    Cons
    Missing Features
    393
    Limited Features
    325
    Learning Curve
    295
    Expensive
    203
    Limited Customization
    203
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.7
    8.6
    Email Categorization
    Average: 8.6
    8.7
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    801,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
  • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
  • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,019
Features
644
Helpful
470
Intuitive
465
Integrations
464
Cons
Missing Features
393
Limited Features
325
Learning Curve
295
Expensive
203
Limited Customization
203
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.7
8.6
Email Categorization
Average: 8.6
8.7
Attachment Activity
Average: 8.3
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
801,661 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
(8,605)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a platform designed for B2B sales and prospecting, offering features such as an extensive contact database, email automation, CRM integrations, and the ability to filter contacts for targeted campaigns.
    • Users frequently mention the ease of finding and contacting leads, the helpfulness of the automation features, and the value of the platform even on the free tier.
    • Reviewers mentioned issues with data accuracy, outdated contact details, a cluttered user interface, and a steep learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,334
    Lead Generation
    1,809
    Helpful
    1,794
    Features
    1,651
    Contact Information
    1,466
    Cons
    Missing Features
    762
    Inaccurate Data
    557
    Contact Management
    524
    Outdated Contacts
    480
    Learning Curve
    470
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Email Platform Integration
    Average: 8.7
    8.4
    Email Categorization
    Average: 8.6
    8.1
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a platform designed for B2B sales and prospecting, offering features such as an extensive contact database, email automation, CRM integrations, and the ability to filter contacts for targeted campaigns.
  • Users frequently mention the ease of finding and contacting leads, the helpfulness of the automation features, and the value of the platform even on the free tier.
  • Reviewers mentioned issues with data accuracy, outdated contact details, a cluttered user interface, and a steep learning curve for new users.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,334
Lead Generation
1,809
Helpful
1,794
Features
1,651
Contact Information
1,466
Cons
Missing Features
762
Inaccurate Data
557
Contact Management
524
Outdated Contacts
480
Learning Curve
470
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.6
Email Platform Integration
Average: 8.7
8.4
Email Categorization
Average: 8.6
8.1
Attachment Activity
Average: 8.3
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®

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(23,276)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
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25% off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
    • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
    • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,511
    Features
    3,895
    Lead Management
    2,335
    Customizability
    2,156
    Customization
    2,108
    Cons
    Learning Curve
    2,176
    Missing Features
    1,428
    Expensive
    1,397
    Limitations
    1,362
    Limited Features
    1,297
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.7
    8.4
    Email Categorization
    Average: 8.6
    8.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
  • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
  • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,511
Features
3,895
Lead Management
2,335
Customizability
2,156
Customization
2,108
Cons
Learning Curve
2,176
Missing Features
1,428
Expensive
1,397
Limitations
1,362
Limited Features
1,297
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.7
8.4
Email Categorization
Average: 8.6
8.4
Attachment Activity
Average: 8.3
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,796 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(3,664)4.8 out of 5
2nd Easiest To Use in Email Tracking software
View top Consulting Services for Instantly
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 96% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly AI is a tool designed to automate and optimize email outreach, featuring lead verification, domain warm-up, and integration with various CRMs and marketing tools.
    • Reviewers like the platform's user-friendly interface, time-saving automation, improved email deliverability, and responsive customer support.
    • Users reported concerns about the platform's pricing, particularly for small businesses, and some found the learning curve for advanced features challenging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,300
    Customer Support
    1,707
    Helpful
    1,620
    Features
    1,214
    Simple
    1,014
    Cons
    Expensive
    484
    Missing Features
    482
    Email Management
    300
    Lead Management
    286
    Lead Quality
    260
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Email Platform Integration
    Average: 8.7
    9.3
    Email Categorization
    Average: 8.6
    8.9
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 96% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly AI is a tool designed to automate and optimize email outreach, featuring lead verification, domain warm-up, and integration with various CRMs and marketing tools.
  • Reviewers like the platform's user-friendly interface, time-saving automation, improved email deliverability, and responsive customer support.
  • Users reported concerns about the platform's pricing, particularly for small businesses, and some found the learning curve for advanced features challenging.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,300
Customer Support
1,707
Helpful
1,620
Features
1,214
Simple
1,014
Cons
Expensive
484
Missing Features
482
Email Management
300
Lead Management
286
Lead Quality
260
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Email Platform Integration
Average: 8.7
9.3
Email Categorization
Average: 8.6
8.9
Attachment Activity
Average: 8.3
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
(1,698)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Email Tracking software
View top Consulting Services for Close
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close CRM is a software that provides a user-friendly interface and automation features for managing customer relationships and sales tasks.
    • Users like the software's easy navigation, customizable features, seamless integration with email systems, and the ability to manage customer data efficiently.
    • Users reported issues such as a steep initial learning curve, occasional technical glitches, limited integration with some third-party tools, and the absence of certain features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    808
    Helpful
    462
    Features
    454
    Intuitive
    381
    Simple
    374
    Cons
    Missing Features
    279
    Call Issues
    202
    Limited Features
    151
    Limited Customization
    96
    Recording Issues
    95
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Email Platform Integration
    Average: 8.7
    8.6
    Email Categorization
    Average: 8.6
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close CRM is a software that provides a user-friendly interface and automation features for managing customer relationships and sales tasks.
  • Users like the software's easy navigation, customizable features, seamless integration with email systems, and the ability to manage customer data efficiently.
  • Users reported issues such as a steep initial learning curve, occasional technical glitches, limited integration with some third-party tools, and the absence of certain features in lower-tier plans.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
808
Helpful
462
Features
454
Intuitive
381
Simple
374
Cons
Missing Features
279
Call Issues
202
Limited Features
151
Limited Customization
96
Recording Issues
95
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Email Platform Integration
Average: 8.7
8.6
Email Categorization
Average: 8.6
8.5
Attachment Activity
Average: 8.3
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,495 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(2,312)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Email Tracking software
View top Consulting Services for Brevo Marketing Platform
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a digital marketing platform that offers tools for email and SMS marketing, campaign creation, and contact management.
    • Reviewers frequently mention the user-friendly interface, seamless integration with other platforms, robust analytics, and the ability to send up to 300 free emails per day as key benefits of using Brevo.
    • Users experienced limitations in the free account, issues with customer support response time, difficulties with automation and template customization, and confusion in contact list management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    393
    Features
    236
    Email Marketing
    225
    Email Management
    184
    Simple
    168
    Cons
    Missing Features
    101
    Limited Features
    94
    Expensive
    69
    Email Issues
    68
    Learning Curve
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.7
    8.8
    Email Categorization
    Average: 8.6
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,890 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a digital marketing platform that offers tools for email and SMS marketing, campaign creation, and contact management.
  • Reviewers frequently mention the user-friendly interface, seamless integration with other platforms, robust analytics, and the ability to send up to 300 free emails per day as key benefits of using Brevo.
  • Users experienced limitations in the free account, issues with customer support response time, difficulties with automation and template customization, and confusion in contact list management.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
393
Features
236
Email Marketing
225
Email Management
184
Simple
168
Cons
Missing Features
101
Limited Features
94
Expensive
69
Email Issues
68
Learning Curve
67
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.7
8.8
Email Categorization
Average: 8.6
8.5
Attachment Activity
Average: 8.3
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,890 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
30% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    408
    Features
    182
    Intuitive
    171
    Simple
    161
    Helpful
    153
    Cons
    Missing Features
    162
    Limited Features
    99
    Learning Curve
    94
    Limited Customization
    71
    Integration Issues
    69
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Email Platform Integration
    Average: 8.7
    7.9
    Email Categorization
    Average: 8.6
    7.9
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    13,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
408
Features
182
Intuitive
171
Simple
161
Helpful
153
Cons
Missing Features
162
Limited Features
99
Learning Curve
94
Limited Customization
71
Integration Issues
69
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.0
Email Platform Integration
Average: 8.7
7.9
Email Categorization
Average: 8.6
7.9
Attachment Activity
Average: 8.3
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
13,733 Twitter followers
LinkedIn® Page
www.linkedin.com
966 employees on LinkedIn®
(1,413)4.6 out of 5
9th Easiest To Use in Email Tracking software
View top Consulting Services for Reply
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reply is a sales engagement platform that empowers your sales team with AI-powered tools to automate sales outreach, generate leads, and close more deals. From building verified lead lists to crafting

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 82% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reply.io is a platform that offers email automation, personalization, and analytics for outreach campaigns.
    • Users frequently mention the platform's ease of use, time-saving automation features, and the ability to personalize emails, as well as the responsive and helpful customer support.
    • Reviewers mentioned issues with deliverability, high costs for advanced features or higher email volumes, and some features, such as LinkedIn automation, feeling limited.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reply Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    170
    Customer Support
    154
    Helpful
    132
    Features
    112
    Automation
    99
    Cons
    Missing Features
    47
    Learning Curve
    29
    Integration Issues
    24
    Limited Features
    23
    Software Bugs
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reply features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.7
    8.5
    Email Categorization
    Average: 8.6
    8.2
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Reply.io
    Year Founded
    2016
    HQ Location
    San Jose, US
    Twitter
    @olegcl
    1,911 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reply is a sales engagement platform that empowers your sales team with AI-powered tools to automate sales outreach, generate leads, and close more deals. From building verified lead lists to crafting

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 82% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reply.io is a platform that offers email automation, personalization, and analytics for outreach campaigns.
  • Users frequently mention the platform's ease of use, time-saving automation features, and the ability to personalize emails, as well as the responsive and helpful customer support.
  • Reviewers mentioned issues with deliverability, high costs for advanced features or higher email volumes, and some features, such as LinkedIn automation, feeling limited.
Reply Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
170
Customer Support
154
Helpful
132
Features
112
Automation
99
Cons
Missing Features
47
Learning Curve
29
Integration Issues
24
Limited Features
23
Software Bugs
23
Reply features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.7
8.5
Email Categorization
Average: 8.6
8.2
Attachment Activity
Average: 8.3
Seller Details
Seller
Reply.io
Year Founded
2016
HQ Location
San Jose, US
Twitter
@olegcl
1,911 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(921)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Email Tracking software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    163
    Features
    78
    Automation
    75
    Customizability
    75
    Integrations
    75
    Cons
    Missing Features
    62
    Limited Features
    48
    Integration Issues
    38
    Limited Customization
    35
    Learning Curve
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Email Platform Integration
    Average: 8.7
    8.2
    Email Categorization
    Average: 8.6
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,916 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
163
Features
78
Automation
75
Customizability
75
Integrations
75
Cons
Missing Features
62
Limited Features
48
Integration Issues
38
Limited Customization
35
Learning Curve
33
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.1
Email Platform Integration
Average: 8.7
8.2
Email Categorization
Average: 8.6
8.5
Attachment Activity
Average: 8.3
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,116 Twitter followers
LinkedIn® Page
www.linkedin.com
2,916 employees on LinkedIn®
(8,727)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Email Tracking software
View top Consulting Services for ZoomInfo Sales
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Sales is a tool that provides detailed contact and company information, advanced search features, and integration capabilities for sales and marketing teams.
    • Reviewers like the extensive and up-to-date data, ease of use, multiple search options, seamless integration with CRM systems, and the valuable insights provided by features like WebSights and Intent.
    • Reviewers experienced issues with data accuracy, difficulties with certain integrations, particularly with Salesforce, and some found the platform large and complex, causing difficulties in usage and slow customer support responses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    1,139
    Ease of Use
    993
    Data Accuracy
    940
    Lead Generation
    843
    Features
    795
    Cons
    Inaccurate Data
    544
    Outdated Data
    487
    Outdated Contacts
    452
    Data Inaccuracy
    421
    Outdated Information
    413
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.7
    8.6
    Email Categorization
    Average: 8.6
    8.6
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Sales is a tool that provides detailed contact and company information, advanced search features, and integration capabilities for sales and marketing teams.
  • Reviewers like the extensive and up-to-date data, ease of use, multiple search options, seamless integration with CRM systems, and the valuable insights provided by features like WebSights and Intent.
  • Reviewers experienced issues with data accuracy, difficulties with certain integrations, particularly with Salesforce, and some found the platform large and complex, causing difficulties in usage and slow customer support responses.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
1,139
Ease of Use
993
Data Accuracy
940
Lead Generation
843
Features
795
Cons
Inaccurate Data
544
Outdated Data
487
Outdated Contacts
452
Data Inaccuracy
421
Outdated Information
413
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.7
8.6
Email Categorization
Average: 8.6
8.6
Attachment Activity
Average: 8.3
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,672 Twitter followers
LinkedIn® Page
www.linkedin.com
4,268 employees on LinkedIn®
(1,401)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Email Tracking software
Save to My Lists
50% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mixmax is the only sales engagement tool that lives in your inbox, designed to help revenue teams move beyond "spray and pray" prospecting. With AI-powered insights, it guides you on who to contact,

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mixmax Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Tracking
    114
    Ease of Use
    103
    Helpful
    83
    Features
    75
    Automation
    67
    Cons
    Email Management
    28
    Limited Features
    25
    Missing Features
    24
    Learning Curve
    20
    Technical Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mixmax features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Email Platform Integration
    Average: 8.7
    8.6
    Email Categorization
    Average: 8.6
    8.8
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mixmax
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @Mixmax
    4,225 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mixmax is the only sales engagement tool that lives in your inbox, designed to help revenue teams move beyond "spray and pray" prospecting. With AI-powered insights, it guides you on who to contact,

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 44% Mid-Market
Mixmax Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Tracking
114
Ease of Use
103
Helpful
83
Features
75
Automation
67
Cons
Email Management
28
Limited Features
25
Missing Features
24
Learning Curve
20
Technical Issues
19
Mixmax features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Email Platform Integration
Average: 8.7
8.6
Email Categorization
Average: 8.6
8.8
Attachment Activity
Average: 8.3
Seller Details
Seller
Mixmax
Company Website
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@Mixmax
4,225 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
(1,177)4.8 out of 5
12th Easiest To Use in Email Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GMass is a plugin for Gmail that makes it so you can send email marketing and email automation campaigns from right inside your Gmail account.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GMass Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Email Tracking
    50
    Email Marketing
    46
    Automation
    34
    Integrations
    34
    Cons
    Expensive
    24
    Email Management
    22
    Learning Curve
    18
    Email Spamming
    9
    Campaign Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GMass features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Email Platform Integration
    Average: 8.7
    9.0
    Email Categorization
    Average: 8.6
    8.9
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GMass
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @GMassForGmail
    2,076 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GMass is a plugin for Gmail that makes it so you can send email marketing and email automation campaigns from right inside your Gmail account.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
GMass Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Email Tracking
50
Email Marketing
46
Automation
34
Integrations
34
Cons
Expensive
24
Email Management
22
Learning Curve
18
Email Spamming
9
Campaign Issues
8
GMass features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Email Platform Integration
Average: 8.7
9.0
Email Categorization
Average: 8.6
8.9
Attachment Activity
Average: 8.3
Seller Details
Seller
GMass
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@GMassForGmail
2,076 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Simple
    88
    Features
    74
    Intuitive
    69
    User Interface
    69
    Cons
    Missing Features
    74
    Integration Issues
    43
    Limited Features
    43
    Limited Integrations
    38
    Limited Functionality
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Email Platform Integration
    Average: 8.7
    8.0
    Email Categorization
    Average: 8.6
    7.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,633 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Simple
88
Features
74
Intuitive
69
User Interface
69
Cons
Missing Features
74
Integration Issues
43
Limited Features
43
Limited Integrations
38
Limited Functionality
30
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.5
Email Platform Integration
Average: 8.7
8.0
Email Categorization
Average: 8.6
7.4
Attachment Activity
Average: 8.3
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,633 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
(1,226)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    278
    Helpful
    157
    Features
    144
    Customer Support
    142
    Simple
    115
    Cons
    Missing Features
    141
    Limited Features
    89
    Email Management
    53
    Learning Curve
    52
    Limited Functionality
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Email Platform Integration
    Average: 8.7
    7.9
    Email Categorization
    Average: 8.6
    7.7
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,815 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
278
Helpful
157
Features
144
Customer Support
142
Simple
115
Cons
Missing Features
141
Limited Features
89
Email Management
53
Learning Curve
52
Limited Functionality
46
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Email Platform Integration
Average: 8.7
7.9
Email Categorization
Average: 8.6
7.7
Attachment Activity
Average: 8.3
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,815 Twitter followers
LinkedIn® Page
www.linkedin.com
1,126 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    Features
    61
    Customer Support
    46
    Helpful
    46
    Intuitive
    34
    Cons
    Missing Features
    42
    Learning Curve
    26
    Limited Features
    21
    Limitations
    20
    Integration Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Email Platform Integration
    Average: 8.7
    8.6
    Email Categorization
    Average: 8.6
    8.2
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,876 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Features
61
Customer Support
46
Helpful
46
Intuitive
34
Cons
Missing Features
42
Learning Curve
26
Limited Features
21
Limitations
20
Integration Issues
19
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Email Platform Integration
Average: 8.7
8.6
Email Categorization
Average: 8.6
8.2
Attachment Activity
Average: 8.3
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,876 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH